IllustrationDRIVER`S DOOR SENSOR TELLS DOOR AJAR-WHEN IT IS NOT
2012 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
32525–50K
22750–75K
12275–100K
103100–150K
18150K+
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports5 fire reports12 injury reports
Electrical System complaints
462 reportsDOOR AJAR WARNING WILL NOT SHUT OFF EVEN WHEN CLOSED. INTERIOR LIGHTS STAY ON WHEN DRIVING AND LOCKING VEHICLE, CREATING EXTRA DRAIN ON BATTERY AND POOR VISIBILITY DURING NIGHT DRIVING. INITIALLY, IT WOULD SHUT OFF WHEN DOOR WAS SLAMMED SHUT, BUT IS NOW CONTINUOUS.
THE DRIVERS SIDE DOOR ALARM ALWAYS GOES OFF. CONSTANT DINGING, AND THE INTERIOR LIGHTS REMAIN ON. I HAVE HAD TO REPLACE 1 BATTERY ALREADY. DRIVING AT NIGHT, ESPECIALLY IN REVERSE, IS TERRIBLY DIFFICULT WITH THE LIGHTS ON. THE DOOR IS SECURELY SHUT, HOWEVER, THAT DOES NOT STOP THE ALARM. THE OTHER ISSUE I'VE HAD IS THE BRAKE …
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THE DRIVERS SIDE DOOR ALARM ALWAYS GOES OFF. CONSTANT DINGING, AND THE INTERIOR LIGHTS REMAIN ON. I HAVE HAD TO REPLACE 1 BATTERY ALREADY. DRIVING AT NIGHT, ESPECIALLY IN REVERSE, IS TERRIBLY DIFFICULT WITH THE LIGHTS ON. THE DOOR IS SECURELY SHUT, HOWEVER, THAT DOES NOT STOP THE ALARM. THE OTHER ISSUE I'VE HAD IS THE BRAKE BOOSTER. I THOUGHT IT WAS JUST THE BRAKES SO GOT THOSE FIXED AND THEN STOPPING WAS NEAR IMPOSSIBLE. I HAD TO PUSH THE PEDAL ENTIRELY TO THE FLOOR TO COME TO A SLOW STOP. SHOULD I HAVE HAD TO COME TO A QUICK STOP, THAT WOULD HAVE BEEN IMPOSSIBLE. MY HUSBAND DID SOME RESEARCH TO SEE THAT THIS IS A COMMON PROBLEM SO WE WENT TO GET IT REPAIRED. HOWEVER, IT WAS COSTLY AND COULD HAVE BEEN A TOTAL DISASTER. THE CAR WAS ONLY 3 YEARS OLD AT THE TIME.
FAULTY/FAILING DOOR LATCH SENSOR TRIGGERS "DOOR AJAR" INSTRUMENT PANEL AND SOUND WARNINGS WHILE ENGINE IS ON, CAUSING DOORS TO UNLOCK, INTERIOR LIGHTS TO COME ON, AND CONTINUED SOUND WARNINGS WHENEVER VEHICLE ACCELERATES. WHEN VEHICLE IS STATIONARY AND ENGINE IS OFF, SENSOR FAULT CAUSES INTERIOR LIGHTS TO REMAIN ON FOR 10-MINUTE…
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FAULTY/FAILING DOOR LATCH SENSOR TRIGGERS "DOOR AJAR" INSTRUMENT PANEL AND SOUND WARNINGS WHILE ENGINE IS ON, CAUSING DOORS TO UNLOCK, INTERIOR LIGHTS TO COME ON, AND CONTINUED SOUND WARNINGS WHENEVER VEHICLE ACCELERATES. WHEN VEHICLE IS STATIONARY AND ENGINE IS OFF, SENSOR FAULT CAUSES INTERIOR LIGHTS TO REMAIN ON FOR 10-MINUTE CYCLE THAT CANNOT BE MANUALLY OVERRIDDEN (PER FORD). ISSUE WAS ADDRESSED WHILE VEHICLE WAS UNDER WARRANTY, BUT FORD WILL NOT ADDRESS IT NOW UNDER WARRANTY OR "GOODWILL" REPAIR PROGRAM.
THERE IS AN INSTRUMENT PANEL ALARM THAT SAYS "DRIVER DOOR AJAR" THAT REMAINS DESPITE REPEATED OPENING AND CLOSING OF THE DRIVER'S DOOR. WE PAID ALMOST $600 TO HAVE THE SENSOR REPLACED ABOUT A YEAR AGO, AND NOW IT IS DOING THE SAME THING. THE DEALERSHIP WANTS TO CHARGE US AGAIN TO FIX IT. IT IS A SAFETY ISSUE. NOT ONLY DOES TH…
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THERE IS AN INSTRUMENT PANEL ALARM THAT SAYS "DRIVER DOOR AJAR" THAT REMAINS DESPITE REPEATED OPENING AND CLOSING OF THE DRIVER'S DOOR. WE PAID ALMOST $600 TO HAVE THE SENSOR REPLACED ABOUT A YEAR AGO, AND NOW IT IS DOING THE SAME THING. THE DEALERSHIP WANTS TO CHARGE US AGAIN TO FIX IT. IT IS A SAFETY ISSUE. NOT ONLY DOES THIS ALARM CAUSE CONSTANT BLINKING AND WARNING TONES WHEN DRIVING, BUT THE INTERIOR LIGHTS STAY ON AT NIGHT FOR ABOUT 1 MINUTE AFTER DRIVING, AND I'VE HAD THE CAR BATTERY DISCHARGE TWICE WHEN EXITING THE VEHICLE AND TRYING TO LOCK UP FOR THE NIGHT. IF YOU SLAM THE DOOR REPEATEDLY, IT SOMETIMES WILL GO OFF, BUT THERE HAVE BEEN MANY TIMES WHEN I'VE OPENED AND SLAMMED THE DRIVERS DOOR OVER 10 TIMES, AND I JUST HAVE TO LIVE WITH THE ALARM, NOISE, AND DISTRACTION. IT HAS BEEN AN ISSUE - THIS SECOND TIME - FOR ABOUT A MONTH.
TL* THE CONTACT OWNS A 2012 FORD EDGE. AS SOON AS THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AS WELL AS THE INTERNAL LIGHTING. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WA…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. AS SOON AS THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AS WELL AS THE INTERNAL LIGHTING. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
DOOR AJAR WARNING COMES ON WHEN THE DOOR IS COMPLETELY CLOSED. IF YOU SLAM THE DOOR ENOUGH TIMES, IT MAY GO OUT. DOME LIGHTS STAY ON AND DEPLETES THE BATTERY. WARNING CHIME IS GOING OFF WHILE VEHICLE IS IN OPERATION.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT DID NOT ILLUMINATE. THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. IN ORDER FOR THE LIGHT TO ILLUMINATE, THE CONTACT WOULD HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT DID NOT ILLUMINATE. THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. IN ORDER FOR THE LIGHT TO ILLUMINATE, THE CONTACT WOULD HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,400.
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
DOOR AJAR SENSOR BEING SET OFF WHEN DOOR IS CLEARLY CLOSED AND LATCHED CORRECTLY.
Official recalls
314V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.