Electrical SystemElectronic Stability Control (esc)
A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING …
Read full complaint
A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING LIGHT IS ON. ANOTHER SAFETY CONCERN. *TR
NHTSA ODI #10946262
Mileage unknown · Jan 12, 2017
Electrical SystemStructure
DOOR AJAR SENSOR FAILED AND SAYS DOORS ARE OPEN WHEN THEY ARE LATCHED. YOU ARE NOT ABLE TO LOCK THE DOORS WHEN DRIVING WITH THIS ALARM. *TR
NHTSA ODI #10944949
Mileage unknown · Dec 28, 2016
Electrical System
ABOUT A YEAR AGO, THE DRIVER DOOR AJAR LIGHT CAME ON AND WILL NOT GO OUT. THIS HAS CAUSED THE BATTERY TO DRAIN MULTIPLE TIMES DUE TO INTERIOR LIGHTS STAYING ON ALL THE TIME. EVERY TIME THE VEHICLE COMES TO A STOP, THE "SHIFT TO PARK" WARNING COMES ON ALONG WITH THE DOOR CHIME. FORD CLAIMS IT WAS NOT UNDER WARRANTY AND QUOTED ~$4…
Read full complaint
ABOUT A YEAR AGO, THE DRIVER DOOR AJAR LIGHT CAME ON AND WILL NOT GO OUT. THIS HAS CAUSED THE BATTERY TO DRAIN MULTIPLE TIMES DUE TO INTERIOR LIGHTS STAYING ON ALL THE TIME. EVERY TIME THE VEHICLE COMES TO A STOP, THE "SHIFT TO PARK" WARNING COMES ON ALONG WITH THE DOOR CHIME. FORD CLAIMS IT WAS NOT UNDER WARRANTY AND QUOTED ~$400 TO REPLACE (~$250 IF IT COULD BE "REPAIRED"). A FEW WEEKS AGO, THE REAR PASSENGER SIDE AJAR LIGHT CAME ON AND WILL NOT GO OUT. DUE TO THIS, WE CAN NO LONGER LOCK THE REAR DOOR WHILE DRIVING. THIS IS THE LOCATION OF OUR CHILD'S SEAT! ALSO, WE NO LONGER CAN TELL IF THE DOORS ARE PROPERLY CLOSED OR NOT. *TR
NHTSA ODI #10938012
85,000 miles · Dec 26, 2016
Electrical System
DRIVER SIDE DOOR AJAR LIGHT COMES ON. CAN BE DRIVING DOWN THE ROAD AND INTERIOR LIGHT COME ON DUE TO DOOR AJAR ISSUE. DOOR WILL NOT LOCK WHILE CAR IS MOVING DUE TO ISSUE MAKING THIS A SAFETY ISSUE. *TR
NHTSA ODI #10937512
55,000 miles · Dec 26, 2016
Electrical System
DOOR AJAR STAYS ON WHEN DOOR IS FULLY CLOSED.
NHTSA ODI #10937442
Mileage unknown · Dec 23, 2016
Electrical System
THE DRIVER DOOR AJAR WARNING LIGHT WILL OFTEN REMAIN ON EVEN WHEN THE DOOR IS CLEARLY CLOSED. THE LIGHT WILL ALSO RANDOMLY COME ON WHILE DRIVING AND THE INTERIOR LIGHTS WILL ILLUMINATE, MAKING NIGHT DRIVING ESPECIALLY DANGEROUS. *TR
NHTSA ODI #10937290
Mileage unknown · Dec 22, 2016
Electrical System
DRIVER DOOR SENSOR KEEPS TELLING ME THE DOOR IS AJAR WHEN IT IS NOT. IT WILL DO THIS WHILE YOU ARE CRUISING DOWN THE FREEWAY CAUSING YOU TO FREAK OUT THINKING ONE OF THE KIDS HAS OPENING A DOOR IN THE BACK SEAT! THIS WILL BE THE 2ND TIME I'VE HAD TO TAKE THIS IN TO BE FIXED SINCE OWNING THE CAR, WHICH IS COMING UP ON ONE YEAR.
NHTSA ODI #10937102
55,000 miles · Dec 17, 2016
Electrical System
THE DRIVER DOOR AJAR INDICATION EVEN WHEN THE DOOR IS CLOSED. THE WARNING KEEPS ALERTING THE DRIVER. IT SAYS SHIFT TO PARK AND CLOSE THE DOOR. BUT THE DOOR IS CLOSED. THIS IS A SAFETY ISSUE. THIS OCCURS WHEN AT A STOP OR JUST BEFORE LEAVING A STOP LIGHT.
NHTSA ODI #10936006
Mileage unknown · Dec 2, 2016
Electrical System
DRIVER'S DOOR AJAR NOTIFICATION ON DASH PANEL WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON LEADING TO DRAINED BATTERY AND LOCKS WILL NOT ENGAGE DUE TO VEHICLE NOT RECOGNIZING DOOR IS CLOSED. DOOR LOCKS DO NOT ENGAGE WHEN DRIVING OR EXITING THE CAR, EVEN WHEN DOOR IS TIGHTLY CLOSED. LOCKS DO NOT ENGAGE AND DOME LIGHTS REMAIN ON WHEN …
Read full complaint
DRIVER'S DOOR AJAR NOTIFICATION ON DASH PANEL WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON LEADING TO DRAINED BATTERY AND LOCKS WILL NOT ENGAGE DUE TO VEHICLE NOT RECOGNIZING DOOR IS CLOSED. DOOR LOCKS DO NOT ENGAGE WHEN DRIVING OR EXITING THE CAR, EVEN WHEN DOOR IS TIGHTLY CLOSED. LOCKS DO NOT ENGAGE AND DOME LIGHTS REMAIN ON WHEN STATIONARY AS WELL AS IN MOTION AND VEHICLE NOTIFIES TO SHIFT TO PARK AND CLAIMS DRIVERS DOOR IS AJAR. NO RECALLS AND VERY PRICEY TO HAVE LOCAL DEALERSHIP INSPECT, DIAGNOSE, AND REPLACE ENTIRE DOOR LATCH MECHANISM. I HAVE ONLY OWNED MY CAR FOR A YEAR. 47,349.8 MILES. HAVE DONE EXTENSIVE ONLINE RESEARCH AND FOUND MANY OTHER OWNERS HAVING THE SAME ISSUE. *TR
NHTSA ODI #10929622
81,000 miles · Dec 2, 2016
Electrical SystemExterior LightingStructure
DOOR AJAR SENSORS/LIGHT DOESN'T INDICATE WHEN DOORS ARE CLOSED, AND WILL COME ON FOR NO REASON WHEN VEHICLE IS DRIVING. THIS CAUSES THE INTERIOR LIGHTS TO ILLUMINATE AND DOORS UNLOCK/UNABLE TO LOCK. VERY DANGEROUS AT NIGHT OR WHEN I DRIVE WITH CHILDREN IN THE CAR. *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2012 Ford Edge Problems, Complaints & Recalls | Skip That Year
Illustration