Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
1225–50K
350–75K
275–100K
9100–150K
7150K+
37 reports with mileage · 7 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports2 fire reports1 injury reports
What owners actually said
44 reports
43,000 miles · Jan 12, 2011
Electrical System
TL*THE CONTACT OWNS A 2009 FORD CROWN VICTORIA POLICE INTERCEPTOR(NA). WHILE STARTING THE VEHICLE, THE CONTACT TURNED ON THE VENT AND WHITE TOXIC FLAKES ESCAPED FROM IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER AGREED TO COVER 50% OF THE REPAIR COSTS…
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TL*THE CONTACT OWNS A 2009 FORD CROWN VICTORIA POLICE INTERCEPTOR(NA). WHILE STARTING THE VEHICLE, THE CONTACT TURNED ON THE VENT AND WHITE TOXIC FLAKES ESCAPED FROM IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER AGREED TO COVER 50% OF THE REPAIR COSTS AND THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT REFERENCED TSB 09-21-6. THE CONTACT CALLED THE MANUFACTURER WHO AGREED TO PAY 50% OF THE REPAIR COSTS AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 48,000. UPDATED 6/8/11 *CN UPDATED 06/23/11
NHTSA ODI #10376394
Mileage unknown · Dec 7, 2010
Seat BeltsCrash
POSSIBLE FAILURE OF THE PRE-TENSIONER SYSTEM IN A 2009 FORD CROWN VICTORIA FROM ROLL-OVER CRASH. *TR
NHTSA ODI #10369491
36,792 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342172
34,000 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342170
27,000 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342164
19,000 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342163
30,000 miles · Jul 9, 2010
Fuel System, Gasoline
FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE H…
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FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE HAVE HAD TO REPLACE APPROXIMATELY 100 FUEL PUMPS IN CROWN VICTORIA POLICE CARS. FORD ALWAYS BLAMES THE FUEL WHEN THE CAR IS OUT OF WARRANTY BUT REPLACES THE PUMPS WHEN IN WARRANTY. ETHANOL IN FUEL IS THE ROOT OF THE PROBLEM. FORD SHOULD DESIGN A PUMP THAT CAN PUMP ETHANOL AND LAST AT LEAST 100,000 MILES. AS WITH ANY SUDDEN LOSS OF POWER IN THE ROADWAY THERE IS THE RISK OF A AND ACCIDENT DUE TO SUDDEN INCREASE STEERING EFFORT REQUIRED, SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. THIS IS DEFINITELY A SAFETY HAZARD. *TR
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Ford Crown Victoria Problems, Complaints & Recalls | Skip That Year
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