IllustrationTL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE HEAT SHIELD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
2009 Ford Crown Victoria
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2009 Ford Crown Victoria do not stand out strongly from the model-year median of 53.
About this comparison →How this year compares
Owner complaints by model year
Compare all Crown Victoria years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
1225–50K
350–75K
275–100K
9100–150K
7150K+
37 reports with mileage · 7 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports2 fire reports1 injury reports
Steering complaints
17 reportsMAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF…
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MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE COMPLAINANT ALLEGES THE DRIVER OF A MY 2009 CROWN VICTORIA EXPERIENCED A LOOSENESS AND NOISE IN THE STEERING COLUMN. UPON INSPECTION THE LOWER STEERING COLUMN BEARING WAS FOUND TO BE PARTIALLY DISPLACED FROM THE STEERING COLUMN. THE COMPLAINANT NOTES THAT THERE WAS NOT A COMPLETE LOSS OF THE STEERING. TWO OF THE TABS OF THE …
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THE COMPLAINANT ALLEGES THE DRIVER OF A MY 2009 CROWN VICTORIA EXPERIENCED A LOOSENESS AND NOISE IN THE STEERING COLUMN. UPON INSPECTION THE LOWER STEERING COLUMN BEARING WAS FOUND TO BE PARTIALLY DISPLACED FROM THE STEERING COLUMN. THE COMPLAINANT NOTES THAT THERE WAS NOT A COMPLETE LOSS OF THE STEERING. TWO OF THE TABS OF THE STEERING COLUMN BEARING WERE FOUND BROKEN IN THE DRIVERS FOOTWELL AREA.
INSPECTION FOUND DISLOCATED BUSHING. *TR
INSPECTION FOUND DISLOCATED BUSHING. *TR
REFERENCE ODI NUMBERS 10347404, 10474596, 1047458, 10475030, 1047501; THE AFFECTED VEHICLES SHOULD INCLUDE MODEL YEARS 2009 THROUGH 2011. THE AFFECTED VEHICLE IN THIS NOTICE IS A MODEL YEAR 2009. FURTHER RESEARCH FOUND MODEL YEAR 2005 THROUGH 2011 HAVE THE SAME STEERING COLUMN DESIGN AND AFFECTED PART NUMBERS. *TR
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Official recalls
214V704000 · Steering:rack And Pinion:pinion Shaft
Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
13V385000 · Steering
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.