NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
11 reportsClear category filter164,000 miles · May 31, 2023
Fuel System, Gasoline
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tan…
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The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.
NHTSA ODI #11524630
Mileage unknown · Apr 16, 2012
Air BagsFuel System, GasolineCrashFire
CHARLESTON COUNTY SHERIFF'S OFFICE MARKED PATROL CAR. DRIVER LOST CONTROL AT HIGH SPEED. SLID ACROSS THE MEDIAN.SPUN 180 DEGREES WAS STRUCK IN THE REAR BY ONCOMING VEHICLE. CONTINUED TO SKID ACROSS THE ROAD AND STRUCK THE GUARD RAIL WITH THE FRONT OF THE VEHICLE. VEHICLE CAUGHT FIRE AT THE REAR AND BURNED. *JS
NHTSA ODI #10455359
37,098 miles · Jul 6, 2011
Fuel System, Gasoline
VEHICLE STOPPED RUNNING. WOULD NOT RESTART. *TR
NHTSA ODI #10410693
36,792 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342172
34,000 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342170
27,000 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342164
19,000 miles · Jul 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
NHTSA ODI #10342163
30,000 miles · Jul 9, 2010
Fuel System, Gasoline
FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE H…
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FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE HAVE HAD TO REPLACE APPROXIMATELY 100 FUEL PUMPS IN CROWN VICTORIA POLICE CARS. FORD ALWAYS BLAMES THE FUEL WHEN THE CAR IS OUT OF WARRANTY BUT REPLACES THE PUMPS WHEN IN WARRANTY. ETHANOL IN FUEL IS THE ROOT OF THE PROBLEM. FORD SHOULD DESIGN A PUMP THAT CAN PUMP ETHANOL AND LAST AT LEAST 100,000 MILES. AS WITH ANY SUDDEN LOSS OF POWER IN THE ROADWAY THERE IS THE RISK OF A AND ACCIDENT DUE TO SUDDEN INCREASE STEERING EFFORT REQUIRED, SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. THIS IS DEFINITELY A SAFETY HAZARD. *TR
NHTSA ODI #10342157
34,902 miles · Apr 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE-STOPS RUNNING. *TR
NHTSA ODI #10324693
38,878 miles · Apr 9, 2010
Fuel System, Gasoline
FUEL PUMP FAILURE- STOPS RUNNING. *TR
NHTSA ODI #10324689
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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