THE DASHBOARD ADHESIVE IS DEFECTIVE ON MY 2000 FORD CONTOUR SVT. THE DASH AROUND THE DEFROSTER VENT AND UP TO THE WINDSHIELD HAS WARPED SO BADLY THAT THE DEFROSTER VENT ACTUALLY POPPED OUT OF THE DASH AND HIT THE WINDSHIELD WHILE DRIVING DOWN THE ROAD. THE DASH EVENTUALLY CURLED UP HIGH ENOUGH TO TOUCH THE DASH, MAKING THE DEF…
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THE DASHBOARD ADHESIVE IS DEFECTIVE ON MY 2000 FORD CONTOUR SVT. THE DASH AROUND THE DEFROSTER VENT AND UP TO THE WINDSHIELD HAS WARPED SO BADLY THAT THE DEFROSTER VENT ACTUALLY POPPED OUT OF THE DASH AND HIT THE WINDSHIELD WHILE DRIVING DOWN THE ROAD. THE DASH EVENTUALLY CURLED UP HIGH ENOUGH TO TOUCH THE DASH, MAKING THE DEFROSTER INEFFECTIVE TO CLEAR FOGGING ON THE WINDSHIELD. THE PASSENGER AIRBAG IS ALSO SEPARATING FROM THE DASHBOARD DUE TO THE WARPING. FORD HAD ORIGINALLY HAD A SERVICE BULLETIN FOR THIS PROBLEM, BUT ONLY LEFT IT OPEN FOR A SHORT PERIOD OF TIME. THE PROBLEM IS A DESIGN FLAW, SO I AM INDICATING THE VEHICLE'S BUILD DATE AS THE INCIDENT DATE, EVEN THOUGH THE DASH CONTINUES TO GET WORSE. *NM
NHTSA ODI #10174857
80,090 miles · Nov 15, 2006
Structure
SUDDEN WARPAGE OF THE INSTRUMENT PANEL COVER ATTACHING TO THE DEFROSTER VENT UNDERNEATH THE WINDSHIELD (ORIGINALLY MANUFACTURER'S DEFECT, NHTSA 624125), CAUSING BLOCKING OF VIEW AND HEAT VENTILATION. FORD DEALERSHIP REFUSED TO REPAIR ACCORDING TO THE PROCEDURES STATED ON OWNER NOTIFICATION PROGRAM 01B78-S2, INSTEAD WANTED THE OW…
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SUDDEN WARPAGE OF THE INSTRUMENT PANEL COVER ATTACHING TO THE DEFROSTER VENT UNDERNEATH THE WINDSHIELD (ORIGINALLY MANUFACTURER'S DEFECT, NHTSA 624125), CAUSING BLOCKING OF VIEW AND HEAT VENTILATION. FORD DEALERSHIP REFUSED TO REPAIR ACCORDING TO THE PROCEDURES STATED ON OWNER NOTIFICATION PROGRAM 01B78-S2, INSTEAD WANTED THE OWNER TO REPLACE ENTIRE PANEL COVER, WHICH WOULD COST 8-10 TIMES MORE THAN THE 01B78-S2 PROTOCOL. *NM
NHTSA ODI #10173598
40,000 miles · Oct 10, 2006
StructureVisibility
THE DASH BOARD HAS BEEN WARPING FOR THE LAST 2 YEARS MORE AND MORE NOTICEABLY. IT IS NOW TO THE POINT THAT THE DEFROSTER DOES NOT WORK PROPERLY, AND I HAVE TO WIPE DOWN THE INSIDE OF THE WINDSHIELD WITH A CLOTH AND DAWN DISH SOAP (TO HELP KEEP THE FOGGING DOWN). *NM
NHTSA ODI #10170327
Mileage unknown · Sep 14, 2006
StructureUnknown Or Other
FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD …
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FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD AN OWNER NOTIFICATION PROGRAM IN PLACE BUT I NEVER RECEIVED A LETTER DESPITE OWNING THE CAR AND HAVING IT REGISTERED AT THE TIME. A SUPERVISOR AT THE FORD "CUSTOMER RELATIONSHIP CENTER" TOLD ME THAT "IT MUST HAVE BEEN LOST IN THE MAIL". I WAS TOLD THAT THE REPAIR OFFER HAS NOW EXPIRED. THIS IS NO LONGER AN AESTHETIC PROBLEM AS THE BLOCKAGE OF THE DEFROSTER SEVERELY COMPROMISES SAFETY. *JB
NHTSA ODI #10168273
178,706 miles · Sep 13, 2006
Structure
DT*: THE CONTACT STATED THE DASHBOARD RAISED UP CREATING AN ENVIRONMENT FOR AIR BAGS DEPLOYING WITHOUT INCIDENT. WHEN THE MANUFACTURER WAS ALERTED WHO REFERRED THE CONTACT TO NHTSA. UPDATED 10/2/2006 - *NM
NHTSA ODI #10168158
Mileage unknown · Aug 8, 2006
Structure
I OWN A 2000 FORD CONTOUR THAT WAS BOUGHT IN 2001. THE DASH PANEL AROUND THE DEFROSTER GRILL HAS PEELED BACK. I RECENTLY FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM BUT I NEVER RECEIVED A NOTICE. FORD WANTS ME TO PAY $1600 TO REPLACE THE DASH. I FEEL THAT SINCE I WAS NEVER NOTIFIED ABOUT THIS I SHOULDN'T HAVE TO PAY TO HAVE MY…
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I OWN A 2000 FORD CONTOUR THAT WAS BOUGHT IN 2001. THE DASH PANEL AROUND THE DEFROSTER GRILL HAS PEELED BACK. I RECENTLY FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM BUT I NEVER RECEIVED A NOTICE. FORD WANTS ME TO PAY $1600 TO REPLACE THE DASH. I FEEL THAT SINCE I WAS NEVER NOTIFIED ABOUT THIS I SHOULDN'T HAVE TO PAY TO HAVE MY DASH REPLACED. *NM
NHTSA ODI #10164951
36,000 miles · Aug 7, 2006
Structure
DASHBOARD COMING AWAY FROM FIREWALL WHICH IN TURN DISRUPTS THE DEFROST DUCT ALSO COULD MAKE THE AIRBAGS DEPLOY, SANTA MARIA FORD, FORD CORPORATE HEADQUARTERS AND MY EXTENDED WARRANTY INFORM ME THAT IT IS NOT COVERED THEY STATE THERE IS A FIX WHICH COSTS ABOUT 200 TO 300 DOLLARS (INSTALL YOURSELF) BAD IDEA COULD AFFECT AIR BAGS, …
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DASHBOARD COMING AWAY FROM FIREWALL WHICH IN TURN DISRUPTS THE DEFROST DUCT ALSO COULD MAKE THE AIRBAGS DEPLOY, SANTA MARIA FORD, FORD CORPORATE HEADQUARTERS AND MY EXTENDED WARRANTY INFORM ME THAT IT IS NOT COVERED THEY STATE THERE IS A FIX WHICH COSTS ABOUT 200 TO 300 DOLLARS (INSTALL YOURSELF) BAD IDEA COULD AFFECT AIR BAGS, TO FIX PROPERLY FORD STATES THE DASH NEEDS TO BE REPLACED 1300.00 DOLLARS. THIS SHOULD BE A DEFECT FOR A RECALL. *NM
NHTSA ODI #10164671
15,000 miles · Jun 30, 2006
Structure
SAME AS MANY OTHER COMPLAINTS. THE DASH BOARD IS COMING APART AND CURLING UP SO THAT THE DEFROSTER VENT IS BLOCKED CAUSING A SAFETY PROBLEM. FORD WANTS ME TO PAY ($500.00) TO FIX AN OBVIOUS DEFECT IN THE CAR AS MANUFACTURED. FORD NEEDS TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY. *NM
NHTSA ODI #10161177
85,000 miles · Jun 7, 2006
Structure
I HAVE A 2000 FORD CONTOUR AND THE TOP OF THE DASHBOARD IS VERY WARPED. IT IS CURLING UP ON BOTH SIDES OF THE DEFROST VENT AREA. IT WOULD BE OBSCURING THE FIELD OF VISION OF THE DRIVER IF I HADN'T WEDGED SOMETHING NEXT TO THE WINDSHIELD TO HOLD IT DOWN. *NM
NHTSA ODI #10159195
Mileage unknown · May 11, 2006
Structure
I HAVE A 2000 FORD CONTOUR AND THE DASHBOARD IS WARPED. IT IS CURLING UP AT THE DEFROST VENT AREA. *JB
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.
Consequence & remedy
Consequence: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.
Remedy: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:master Cylinder
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.
Consequence: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.
Remedy: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Service Brakes, Hydraulic:power Assist:vacuum
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.
Consequence: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.
Remedy: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Consequence & remedy
Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.
Consequence & remedy
Consequence: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.
Remedy: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP06004 · Instrument Panel Cover Warpage
Opened Oct 23, 2006 · Closed Apr 10, 2007
Status: closed (inferred from source dates) · Structure; Visibility:defroster/defogger/hvac System:fan/motor
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
Additional source detail variants (2)
Structure
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.
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