INTERMITTENTLY WHILE DRIVING VEHICLE AT ANY SPEED VEHICLE CUT OFF. VEHICLE HAS CUT OFF 3 TIMES SINCE SEPTEMBER OF THIS YEAR. A TOTAL OF 6 SIX TIMES OVER LAST 3 YEARS. EACH TIME VEHICLE HAD TO BE TOWED TO DEALERSHIP, IT WILL NOT RESTART. DEALERSHIP HAS TRIED TO CORRECT THIS PROBLEM, BUT PROBLEM STILL EXISTS. PLEASE PROV…
Read full complaint
INTERMITTENTLY WHILE DRIVING VEHICLE AT ANY SPEED VEHICLE CUT OFF. VEHICLE HAS CUT OFF 3 TIMES SINCE SEPTEMBER OF THIS YEAR. A TOTAL OF 6 SIX TIMES OVER LAST 3 YEARS. EACH TIME VEHICLE HAD TO BE TOWED TO DEALERSHIP, IT WILL NOT RESTART. DEALERSHIP HAS TRIED TO CORRECT THIS PROBLEM, BUT PROBLEM STILL EXISTS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #874554
Mileage unknown · Nov 1, 2000
Electrical SystemEngine And Engine CoolingEquipment
A/C NOT COLD ENOUGH DUE TO FAULTY SEAL O-RINGS AT THE EVAPORATOR TOP AND LOWER LINE OUTLET. NLM
NHTSA ODI #557054
Mileage unknown · Oct 25, 2000
Electrical System
I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE AND THEY HAVE BEEN UNABLE TO FIX MY CAR. YET THEY FIND IT NECCESSARY TO KEEP MY CAR FOR WEEKS AT A TIME. I AM AT THE POINT TO WHERE I WANT THEM TO TAKE THIS CAR BACK AND GIVE ME A NOTHER ONE. PLEASE HELP ME. I HAVE NO MORE RENTAL CAR FEES AND THEY ARE LOOKING AT MY SITUATION LIKE…
Read full complaint
I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE AND THEY HAVE BEEN UNABLE TO FIX MY CAR. YET THEY FIND IT NECCESSARY TO KEEP MY CAR FOR WEEKS AT A TIME. I AM AT THE POINT TO WHERE I WANT THEM TO TAKE THIS CAR BACK AND GIVE ME A NOTHER ONE. PLEASE HELP ME. I HAVE NO MORE RENTAL CAR FEES AND THEY ARE LOOKING AT MY SITUATION LIKE OH WELL. THAT IS NOT FAIR TO ME. IF YOU HAVE ANY SUGGESTIONS OR ANY KNOWLEDGE THAT WILL ELEVIATE MY PROBLEM PLEASE GET IN CONTACT WITH ME.*AK
NHTSA ODI #735118
Mileage unknown · Sep 17, 2000
Electrical SystemPower TrainService Brakes, Air
I AM VERY DISPLEASED WITH THE FORD CONTOUR. ABOUT 2 MONTH AFTER I PURCHASED MY CAR I HAD TO HAVE THE BRAKE PADS REPLACED, THEN REPLACED AGAIN AFTER THAT. I'VE HAD SEVERAL RECALLS ON THE CAR, NOT TO MENTION ALL THE OTHER HEADACHES I'VE DEALT WITH. I'M REALLY CONSIDERING NOT TO EVER BUY ANOTHER FORD CAR, THIS HAS BEEN THE WORST C…
Read full complaint
I AM VERY DISPLEASED WITH THE FORD CONTOUR. ABOUT 2 MONTH AFTER I PURCHASED MY CAR I HAD TO HAVE THE BRAKE PADS REPLACED, THEN REPLACED AGAIN AFTER THAT. I'VE HAD SEVERAL RECALLS ON THE CAR, NOT TO MENTION ALL THE OTHER HEADACHES I'VE DEALT WITH. I'M REALLY CONSIDERING NOT TO EVER BUY ANOTHER FORD CAR, THIS HAS BEEN THE WORST CAR I'VE EVER OWNED
NHTSA ODI #731706
Mileage unknown · Aug 25, 2000
Electrical SystemTires
FUSEBOX: BOUGHT CAR IN JULY 1999, HAD TO HAVE THREE RECALLS FIXED, ONE OF THEM WAS ON THE AIR BAG SENSOR, WE WENT AND HAD ONE OF THE RECALLS CORRECTED, THE NEXT WEEK WE WERE SCHEDULED TO HAVE THE REMAINING TWO FINISH, ON WEDNESDAY OF THAT WEEK THE AIR CONDITIONER STOPPED WORKING WHILE WE WERE DRIVING HOME FROM WORK, WE HAD THE …
Read full complaint
FUSEBOX: BOUGHT CAR IN JULY 1999, HAD TO HAVE THREE RECALLS FIXED, ONE OF THEM WAS ON THE AIR BAG SENSOR, WE WENT AND HAD ONE OF THE RECALLS CORRECTED, THE NEXT WEEK WE WERE SCHEDULED TO HAVE THE REMAINING TWO FINISH, ON WEDNESDAY OF THAT WEEK THE AIR CONDITIONER STOPPED WORKING WHILE WE WERE DRIVING HOME FROM WORK, WE HAD THE MECHANIC CHECK IT THAT FRIDAY WHEN THEY FIXED THE AIR BAG SENSOR, THE MECHANIC SAID THE FUSE BOX WAS BROKEN AND NEEDED TO BE REPLACED, HE REPLACED THE FUSE BOX (FREE OF CHARGE) AND WE WENT ON OUR WAY, THEN ON 8/14/2000 AS WE WERE AGAIN DRIVING HOME FROM WORK ON THE EXPRESSWAY AT ABOUT 55 THE AIR CONDITIONER DIED AGAIN, WE READ THROUGH THE CAR MANUAL AND FOUND THE CORRECT FUSES TO THE BLOWER MOTOR AND A/C, WE CHANGED THOSE FUSES, THAT DIDN'T FIX THE PROBLEM, WE THEN CHANGED THE RELAYS, (WHICH WERE VERY HARD TO GET REPLACEMENTS FOR), THAT DIDN' T FIX IT EITHER, FINALLY WE TOOK IT TO A FORD DEALER AND HAD THEM CHACK IT, THEY SAID THERE WAS A FUSE IN THE FRONT (WHICH THE OWNERS MANUAL SAID SHOULD ONLY BE CHANGED BY AN AUTHORIZED FORD MECHANIC) THAT HAD BLOWN AND WHEN IT DID IT FUSED THE FUSE TO THE CONNECTOR AND THAT THE ENTIRE FUSE BOX WOULD HAVE TO BE REPLACED, THIS TIME AT A COST OF OVER $400.00 TIRES: WE HAVE JUST HAD TO REPLACE TWO FIRESTONE FIREHAWK GTA P205/60R15 90T M+S TIRES BECAUSE THE TREAD WAS COMING AWAY FROM THE SIDEWALL AT THE SEEM, IT WAS SO BAD THERE WERE SMALL FLAPS OF THE TREAD THAT STUCK STRAIGHT OUT LIKE SOMEONE HAD PEEL A BANANA.( DOT NUMBER: TIRE SIZE: P205/60R15 )
NHTSA ODI #729115
Mileage unknown · Aug 1, 2000
Electrical System
THE FUSE TO TURN SIGNALS CONTINUE TO BLOW, AND THERE IS NO WARNING UNTIL ATTEMPED TO USE THE SIGNAL. DEALER HAS BEEN CONTACTED. *AK THE VEHICLE WAS TAKEN TO A DEALER IN MAY 2000 FOR SHIFT INDICATOR PROBLEM RECALL. THE VEHICLE WAS RETURNED TO THE DEALER AGAIN SEVERAL TIMES BECAUSE THE PROBLEM CONTINUED AND APPROXIMNATELY 12 …
Read full complaint
THE FUSE TO TURN SIGNALS CONTINUE TO BLOW, AND THERE IS NO WARNING UNTIL ATTEMPED TO USE THE SIGNAL. DEALER HAS BEEN CONTACTED. *AK THE VEHICLE WAS TAKEN TO A DEALER IN MAY 2000 FOR SHIFT INDICATOR PROBLEM RECALL. THE VEHICLE WAS RETURNED TO THE DEALER AGAIN SEVERAL TIMES BECAUSE THE PROBLEM CONTINUED AND APPROXIMNATELY 12 FUSES BLEW OVER ALL. *YH
NHTSA ODI #866477
Mileage unknown · Jul 14, 2000
Electrical System
INTERMITTENTLY WHEN HORN BLOWS THERE IS A BURNT WIRE SMELL, AND THE HORN BECOMES INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
NHTSA ODI #865414
Mileage unknown · Jun 8, 2000
Electrical System
60 AMP MEGA FUSE BLEW, THIS CAUSED ANTI LOCK FAILURE, LIGHT AND VENTILATION/HEATER/DEFROSTER FAILURE. NLM
NHTSA ODI #552546
Mileage unknown · Apr 17, 2000
Electrical SystemCrashFireInjury
CONSUMER WAS TRAVELING ABOUT 55 MPH AND WITHOUT WARNING THE HEAT WENT OFF. THERE WAS RATTLING NOISE COMING FROM UNDERNEATH THE VEHICLE. THEN, VEHICLE STARTED TO LOSE SPEED. CONSUMER WAS LOOKING OUT OF REARVIEW MIRROR AND NOTICED BLACK SMOKE COMING FROM THE MANIFOLD. CONSUMER APPLIED EMERGENCY LIGHTS AND VEERED OVER TO THE…
Read full complaint
CONSUMER WAS TRAVELING ABOUT 55 MPH AND WITHOUT WARNING THE HEAT WENT OFF. THERE WAS RATTLING NOISE COMING FROM UNDERNEATH THE VEHICLE. THEN, VEHICLE STARTED TO LOSE SPEED. CONSUMER WAS LOOKING OUT OF REARVIEW MIRROR AND NOTICED BLACK SMOKE COMING FROM THE MANIFOLD. CONSUMER APPLIED EMERGENCY LIGHTS AND VEERED OVER TO THE SHOULDER LANE, AND SHE WAS STRUCK BY A TRUCK ON THE REAR. CAR WAS TOWED. CONSUMER SUFFERED INTERNAL INJURIES.*AK
NHTSA ODI #860454
Mileage unknown · Apr 14, 2000
Electrical SystemFire
CONSUMER'S VEHICLE WAS SITTING AT A FRIEND HOUSE, AND VEHICLE STARTED TO BURN FROM THE DASHBOARD. VEHICLE WAS TOTALED. *AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Consequence & remedy
Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Consequence & remedy
Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
EA00025 · Fuel Expulsion During Refueling
Opened Oct 4, 2000 · Closed Jan 25, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00027 · Fuel Expulsion During Refueling
Opened Jul 10, 2000 · Closed Oct 4, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
SQ98002 · Fuel Gauge Does Not Read Below 1/4
Opened Jan 27, 1998 · Closed Jul 31, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
FORD'S SERVICE BULLETIN DATED DECEMBER 8, 1997, POINTS OUT THAT THE FUEL GAUGE WILL NOT READ ABOVE 3/4 TANK OR BELOW 1/4 TANK OF FUEL.THE ERRONEOUS FUEL GAUGE READING WILL INDICATE SIGNIFICANTLY MORE FUEL RESERVE THAN ACTUALLY PRESENT IN THE FUEL TANK.ODI HAS ONE COMPLAINT WHERE THE DRIVER ALLEGED THAT HIS VEHICLE RAN OUT OF GAS DUE TO A FALSE FUEL GAUGE READING.THIS INVESTIGATION WASTO ASCERTAIN FACTS CONCERNING THE PROBLEM EXPERIENCE, SCOPE, AND RATIONAL FOR ELECTING NOT TO CONDUCT A SAFETY COMPAIGN.
1998 Ford Contour Problems, Complaints & Recalls | Skip That Year
Illustration