Mileage unknown · Sep 17, 1999
Unknown Or Other
NO SUMMARY
NHTSA ODI #711523
Owner reports · Recalls · Investigations
Owner complaints for the 1997 Ford Contour do not stand out strongly from the model-year median of 218.
About this comparison →Owner complaints by model year
Compare all Contour years →Counts vary with age, sales and reporting. They are not failure rates.
Tap a category to read its complaints. One report may name several components.
Mileage at the reported incident
Limited mileage data: 31 of 218 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
Issues worth paying extra attention to based on owner reports.
NHTSA owner reports · September 18, 2026 snapshot.
NO SUMMARY
THERE IS A SHORT WITHIN THE BATTERY, AND THE CONSUMER HAS TO GET SOMEONE TO GIVE HER A JUMP. ALSO, ALARM SYSTEM ISN'T WORKING. WHEN DRIVING AT ANY SPEED THE VEHICLE IS STALLING AND CUTTING OFF. DEALER CAN'T DETERMINE CAUSE OF THE PROBLEM. *AK
TERMINAL AT THE HEADLIGHT SWITCH AND WIRES WAS DAMAGED WHICH CAUSED ANTI- FREEZE TO LEAK . *AK
DRIVER'S AND PASSENGER'S AIRBAGS DEPLOYED BUT BUSTED OPEN, CAUSING THE FUMES AND SMOKE TO ENTER INTO THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
PASSENGER'S SIDE AIR BAG IS VISIBLE DUE TO A HALF IN CRACK WITH THE INTERIOR OF THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN DRIVING AT 35 TO 40 MPH AND OVER NOTICED SOME TYPE OF KNOCKING NOISE AND VIBRATION WITHIN THE RIGHT FRONT WHEEL DUE TO WHEEL BEARING THAT WORE OUT. *AK
THE LIGHTS STAY ON UNTIL THE CAR BEGINS TO BACK UP
WHENEVER TURNING ON AIR CONDITIONING ON HIGH, THERE IS A BURNING SMELL COMING FROM THE A/C UNIT. *AK
HEADLIGHTS KEEP BLOWING OUT AND ALL THE WINDOW'S AREN'T WORKING BECAUSE OF A FUSE THAT KEEPS BLOWING OUT. *AK
STEERING PROBLEM HAS COST CONSUMER ALOT OF MONEY. ALSO, NEEDS TO REPLACE THE TIRES. *AK
Jul 9, 2001
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
May 5, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
Sep 18, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
Nov 17, 1997
VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available