Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 65 of 563 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 119 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
34 crash reports24 fire reports24 injury reports
What owners actually said
563 reports
86,000 miles · Jul 28, 2008
Power Train
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE ATTEMPTING TO SHIFT THE GEARS ON THE FLOOR SHIFT, THE CONTACT EXPERIENCED INCORRECT GEAR SELECTION. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT THEY DID NOT REPAIR VEHICLES AFTER TEN YEARS. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED NHTSA CAMPAIGN ID…
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TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE ATTEMPTING TO SHIFT THE GEARS ON THE FLOOR SHIFT, THE CONTACT EXPERIENCED INCORRECT GEAR SELECTION. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT THEY DID NOT REPAIR VEHICLES AFTER TEN YEARS. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED NHTSA CAMPAIGN ID NUMBER 98V233000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 86,000.
NHTSA ODI #10235998
186,000 miles · Jul 14, 2008
Electrical System
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. AS HE STARTED HIS VEHICLE, THE TAIL LIGHTS OR THE DASHBOARD DID NOT LIGHT UP. HIS MECHANIC GAVE HIM A COPY OF NHTSA CAMPAIGN# 01V230000. THE DEALER AND THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT A PART OF THE RECALL. THE RELATED NHTSA ACTION# IS EA01001. THE FAILURE MILEAGE WAS 186,…
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TL*THE CONTACT OWNS A 1996 FORD CONTOUR. AS HE STARTED HIS VEHICLE, THE TAIL LIGHTS OR THE DASHBOARD DID NOT LIGHT UP. HIS MECHANIC GAVE HIM A COPY OF NHTSA CAMPAIGN# 01V230000. THE DEALER AND THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT A PART OF THE RECALL. THE RELATED NHTSA ACTION# IS EA01001. THE FAILURE MILEAGE WAS 186,000.
NHTSA ODI #10234322
Mileage unknown · Jun 18, 2008
Structure
REAR PASSENGER DOOR UNABLE TO OPEN, COUPLED WITH THE FACT THE WINDOWS ONLY OPEN HALF WAY AS A CHILD SAFETY FEATURE. *TR
NHTSA ODI #10231416
81,124 miles · Feb 10, 2008
Power Train
I JUST GOT THE CAR FROM USED CAR DEALER ON 02/07/08 DROVE FINE WENT HOME AND IN THE MORNING I WENT OUT GOT KIDS IN CAR AND WENT TO BACK UP AND HAD NO REVERSE..THE SHOP I TOOK IT TO SAID THE TRANSMISSION IS OUT. THE CAR ONLY HAS 81000 MILES ON IT....AND THERE HAS BEEN ALOT OF COMPLAINTS MADE ABOUT THIS TRANSMISSION IN 1996 FORD C…
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I JUST GOT THE CAR FROM USED CAR DEALER ON 02/07/08 DROVE FINE WENT HOME AND IN THE MORNING I WENT OUT GOT KIDS IN CAR AND WENT TO BACK UP AND HAD NO REVERSE..THE SHOP I TOOK IT TO SAID THE TRANSMISSION IS OUT. THE CAR ONLY HAS 81000 MILES ON IT....AND THERE HAS BEEN ALOT OF COMPLAINTS MADE ABOUT THIS TRANSMISSION IN 1996 FORD CONTOURS... I THINK SOME THING NEEDS TO BE DONE ... *TR
NHTSA ODI #10217555
130,000 miles · Nov 9, 2007
Visibility
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE HEATER FAN MOTOR FOR THE DEFROSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAN SWITCH FAILED AND WOULD COST $58 TO REPAIR. THE DEALER KEPT CHANGING THE DIAGNOSIS UNTIL THE CONTACT SPENT $271; HOWEVER, THE VEHICLE WAS STILL NOT REPAIRED. NHTSA C…
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TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE HEATER FAN MOTOR FOR THE DEFROSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAN SWITCH FAILED AND WOULD COST $58 TO REPAIR. THE DEALER KEPT CHANGING THE DIAGNOSIS UNTIL THE CONTACT SPENT $271; HOWEVER, THE VEHICLE WAS STILL NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: CONTROLS/WIRING) WAS REFERENCED. THE DEALER STATED THAT THE VEHICLE PASSED THE TEN YEAR FREE PERIOD. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10208516
101,000 miles · Oct 10, 2007
Electrical SystemFire
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. AFTER BEING PARKED FOR FOUR HOURS, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE ORIGINATED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS NOT TOWED OR INSPECTED BY A DEALER. THE FIRE EXTINGUISHED ON ITS OWN. THE CURRENT AND FAILURE MILEAGES WERE 101,000.
NHTSA ODI #10205369
90,000 miles · May 9, 2007
Electrical System
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. ONE MONTH AGO, THE CONTACT DISCOVERED THAT THERE IS A RECALL FOR HER VEHICLE. SHE STATED THAT THE ENGINE LIGHTS CONTINUE TO ILLUMINATE WHILE DRIVING 40 MPH, AND A WIRING REPAIR WAS PERFORMED IN THE TRANSMISSION. SHE ALSO STATED THAT THE WIRING HARNESS WAS DAMAGED BY THE HEATER BLOWER. …
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TL*THE CONTACT OWNS A 1996 FORD CONTOUR. ONE MONTH AGO, THE CONTACT DISCOVERED THAT THERE IS A RECALL FOR HER VEHICLE. SHE STATED THAT THE ENGINE LIGHTS CONTINUE TO ILLUMINATE WHILE DRIVING 40 MPH, AND A WIRING REPAIR WAS PERFORMED IN THE TRANSMISSION. SHE ALSO STATED THAT THE WIRING HARNESS WAS DAMAGED BY THE HEATER BLOWER. THE VEHICLE WAS PURCHASED IN 2001 AND THE CONTACT HAS BEEN EXPERIENCING ENGINE FAILURE EVER SINCE. THE ENGINE SIZE IS NOT AVAILABLE. THE CURRENT MILEAGE IS 110,000 AND FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10190329
Mileage unknown · Mar 22, 2007
Electrical System
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE HAS ENCOUNTERED BLOWN FUSES AND A DESTROYED ALTERNATOR. THE ELECTRICAL SYSTEM ALSO DESTROYED THE BATTERY. THE DEALER STATED THAT THE WIRING HARNESS DETERIORATED, AND INFORMED THE CONTACT OF RECALL # 01V230000. *AK
NHTSA ODI #10185888
168,000 miles · Feb 5, 2007
Electrical System
CAR HAS 168000 MILES . MY DAUGHTER JUST PURCHASED IT. 11/06 AFTER CHECKING OVER I FOUND INSULATION ON WIRES IS ROTTED AND FALLING OFF. I NOTICED SOME REPAIRS HAVE BEEN ATTEMPTED BUT STILL LOOKS UNSAFE TO OPERATE BECAUSE OF POSSIBILITY OF FIRE .SHE NOW HAS A CAR SHE CANT USE AND CANT AFFORD TO REPAIR. *NM
NHTSA ODI #10181733
82,650 miles · Jan 18, 2007
Electrical System
TL* - THE CONTACT TOOK HIS 1997 FORD CONTOUR TO THE DEALERSHIP ON 12/20/06 BECAUSE THE VEHICLE HAD LOST COMPLETE POWER. THE DEALER STATED THAT THE VEHICLE NEEDED TO GET THE WIRING HARNESS REPLACED. THE DEALERSHIP CALLED THE MANUFACTURER TO SEE IF THE VEHICLE WOULD BE COVERED UNDER THE RECALL NHTSA CAMPAIGN ID NUMBER : 01V230…
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TL* - THE CONTACT TOOK HIS 1997 FORD CONTOUR TO THE DEALERSHIP ON 12/20/06 BECAUSE THE VEHICLE HAD LOST COMPLETE POWER. THE DEALER STATED THAT THE VEHICLE NEEDED TO GET THE WIRING HARNESS REPLACED. THE DEALERSHIP CALLED THE MANUFACTURER TO SEE IF THE VEHICLE WOULD BE COVERED UNDER THE RECALL NHTSA CAMPAIGN ID NUMBER : 01V230000 AND THEY STATED THAT IT WOULDN'T BE COVERED UNDER RECALL DUE TO THE VEHICLE BEING MORE THAN 10 YEARS OLD. THE CONTACT CAN PROVIDE COPIES OF REPAIR INVOICES IF NEEDED. *JB UPDATED 2/16/2007 - *NM
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.
Consequence & remedy
Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.
Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE98063 · Headlight Switch
Opened Dec 3, 1998 · Closed May 10, 1999
Status: closed (inferred from source dates) · Exterior Lighting
ODI OPENED THE PRELIMINARY EVALUATION ON DECEMBER 3, 1989 BASED ON FIVE CONSUMER COMPLAINTS, ALL OF WHICH MENTIONED CONCERNS CENTERED ON THE DASHBOARD-MOUNTED HEADLIGHT SWITCH.THESE CONCERNS INCLUDED AN ALLEGATION OF THE SWITCH CATCHING FIRE, AN ALLEGATION OF HEADLIGHT LOSS, AND THREE ALLEGATIONS OF INSTRUMENT PANEL AND TAIL LIGHT OUTAGES.THREE OF THE REPORTS SPECIFICALLY IDENTIFIED THE HEADLIGHT SWITCH AND ITS ASSOCIATED WIRING AS HAVING BEEN HEAT DAMAGED.FORD INVESTIGATIONS HAVE FOUND THAT OVERHEATING OF AN ELECTRICAL TERMINAL AT THE HEADLIGHT SWITCH CONNECTOR CAUSES LOSS OF THE INSTRUMENT PANEL AND TAIL LIGHTS.FORD WILL REMEDY THIS CONDITION IN 1996-1998 MODEL CONTOUR AND MYSTIQUE VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT FROM APRIL 20, 1995 THROUGH AUGUST 12, 1998 AND AT THE CAUTITLAN, MEXICO ASSEMBLY PLANT FROM JUNE 13, 1995 THROUGH AUGUST 24, 1998 UNDER RECALL 99V-103.THE REMEDY INVOLVES REPLACEMENT OF THE HEADLIGHT SWITCH CONNECTOR AND IF NECESSARY, THE SWITCH ITSELF.THIS PRELIMINARY EVALUATION IS CLOSED.
1996 Ford Contour Problems, Complaints & Recalls | Skip That Year
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