NHTSA owner reports · September 18, 2026 snapshot.
Interior Lighting complaints
18 reportsClear category filter105,900 miles · Feb 18, 2005
Electrical SystemExterior LightingInterior Lighting
I OWN A 1996 FORD CONTOUR [XXX] THAT THE INSTRUMENT PANEL LIGHTS AND TAIL LIGHTS WENT OUT ON. THERE WAS A RECALL ON THIS ITEM (RECALL 99S14) BACK IN 1999. UPON BRINGING THE CAR INTO AN BROOKDALE FORD (BROOKLYN CENTER, MN), THEY TOLD ME THAT THEY WOULD FIX THE PROBLEM FREE OF CHARGE BECAUSE IT DID NOT APPLY TO MY VEHICLE. I TH…
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I OWN A 1996 FORD CONTOUR [XXX] THAT THE INSTRUMENT PANEL LIGHTS AND TAIL LIGHTS WENT OUT ON. THERE WAS A RECALL ON THIS ITEM (RECALL 99S14) BACK IN 1999. UPON BRINGING THE CAR INTO AN BROOKDALE FORD (BROOKLYN CENTER, MN), THEY TOLD ME THAT THEY WOULD FIX THE PROBLEM FREE OF CHARGE BECAUSE IT DID NOT APPLY TO MY VEHICLE. I THEN CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER. THEY TOLD ME THAT THE PROBLEM WAS ALREADY FIXED ON MY CAR (EVEN THOUGH I NEVER BROUGHT THE CAR IN FOR THIS SERVICE). THEY REFUSED TO HELP. EVEN IF THE RECALL WAS FIXED ON MY CAR, THE FACT THAT THE SAME TWO PARTS OF MY CAR (INSTRUMENT PANEL AND TAIL LIGHTS) FAILED, TELLS ME THAT THE RECALL REPAIR WAS NOT DONE CORRECTLY.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10110741
60,000 miles · Jun 18, 2003
Exterior LightingInterior Lighting
WHEN HEADLIGHTS ARE ON THE INTERIOR LIGHTS WILL NOT COME ON. CAUSE IS UNKNOWN. *AK
NHTSA ODI #10024372
Mileage unknown · Apr 9, 2002
Electrical SystemInterior Lighting
WHILE DRIVING HEADLIGHTS/ TAIL LIGHTS, AND DASH LIGHTS COMPLETELY STOPPED WORKING, THERE WAS NO WARNING. TOOK VEHICLE TO DEALER. ALSO, VEHICLE HAS HAD THREE ALTERNATORS WITHIN THREE MONTHS. PROBLEM HAS NOT BEEN REMEDIED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ODI #8007093
Mileage unknown · Nov 28, 2001
Exterior LightingInterior Lighting
WHEN THE LIGHT SWITCH IS TURNED TO PARK LIGHTS, NONE OF THE PARK LIGHTS WORK--FRONT OR BACK, LEFT OR RIGHT. ADDITIONALLY, THE DASH LIGHTS DO NOT WORK. WHEN THE LIGHT SWITCH IS TURNED TO HEAD LIGHTS, ONLY THE HEADLIGHTS AND BRIGHT LIGHTS WORK--THERE ARE NOT TAIL LIGHTS OR DASH LIGHTS. ALL OTHER LIGHTS WORK, SUCH AS THE BRAKE …
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WHEN THE LIGHT SWITCH IS TURNED TO PARK LIGHTS, NONE OF THE PARK LIGHTS WORK--FRONT OR BACK, LEFT OR RIGHT. ADDITIONALLY, THE DASH LIGHTS DO NOT WORK. WHEN THE LIGHT SWITCH IS TURNED TO HEAD LIGHTS, ONLY THE HEADLIGHTS AND BRIGHT LIGHTS WORK--THERE ARE NOT TAIL LIGHTS OR DASH LIGHTS. ALL OTHER LIGHTS WORK, SUCH AS THE BRAKE LIGHTS AND TURN SIGNALS. THIS OCCURED DURING THE THANKSGIVING HOLIDAY AT NIGHT WHILE DRIVING THROUGH KANSAS CITY. WE COULD NOT SEE OUR SPEEDOMETER, AND CARS APPROACHING FROM THE REAR COULD NOT SEE US UNTIL THEY APPROACHED AND THEIR LIGHTS SHOWN ON OUR CAR--VERY DANGEROUS.*AK
NHTSA ODI #755018
Mileage unknown · Sep 5, 2001
Electrical SystemEngine And Engine CoolingExterior Lighting
PROBLEMS WITH THE ENGINE LIGHT COMING ON AND THE SERVICING DEPT AT THE FORD DEALER AND OTHER AUTO SERVICING CENTER COULD NOT FIGURE OUT WHY TO THIS DAY IT IS ON. AT ONE TIME THE ENTIRE INTERIOR LIGHTS AND REAR BRAKES LIGHTS WENT OUT. IT CURRENTLY SHUT ITS SELF OFF ( STALLS) AND GET HOT. THE ENGINE SOUNDS REVVED UP AND SHORTLY A…
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PROBLEMS WITH THE ENGINE LIGHT COMING ON AND THE SERVICING DEPT AT THE FORD DEALER AND OTHER AUTO SERVICING CENTER COULD NOT FIGURE OUT WHY TO THIS DAY IT IS ON. AT ONE TIME THE ENTIRE INTERIOR LIGHTS AND REAR BRAKES LIGHTS WENT OUT. IT CURRENTLY SHUT ITS SELF OFF ( STALLS) AND GET HOT. THE ENGINE SOUNDS REVVED UP AND SHORTLY AFTER THE AC UNIT WENT OUT.EVERYTHING HAS BEEN CHECKED OUT/ THE ALTERNATOR WAS REPLACED THE CRANKSHAFT WAS REPLACED SOME WIRING HAD TO BE REPLACED ALL THE FLUIDS ARE WHERE THEY SHOULD BE AND IT STILL STALLS AND OVERHEATS FOR NO REASON. BOTH FRONT WINDOWS ELECTRICAL MOTORS HAVE GONE OUT.
NHTSA ODI #751712
Mileage unknown · Apr 6, 2001
Electrical SystemExterior LightingInterior Lighting
RECALL 99V103000. REMEDY DID NOT CORRECT PROBLEM. WHILE VEHICLE WAS BEING DRIVEN INSTRUMENT PANEL AND TAIL LIGHTS COMPLETELY WENT OUT. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #885283
Mileage unknown · Feb 25, 2001
Exterior LightingInterior Lighting
THE RIGHT AND LEFT TAIL LIGHTS AND INSTRUMENT PANEL LIGHTS FAILED. THE TERMINALS ON THE HEADLIGHT SWITCH SHOW SIGNS OF HEAT DAMAGE. THIS IS THE SAME SYMPTOMS AS NHTSA CAMPAIGN ID # 99V103000 (MFG CAMPAIGN # 99S14) APPLICABLE TO CERTAIN 1995-1998 FORD CONTOUR VEHICLES. THIS RECALL DOES NOT APPLY TO MY FORD CONTOUR (VIN # [XXX]…
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THE RIGHT AND LEFT TAIL LIGHTS AND INSTRUMENT PANEL LIGHTS FAILED. THE TERMINALS ON THE HEADLIGHT SWITCH SHOW SIGNS OF HEAT DAMAGE. THIS IS THE SAME SYMPTOMS AS NHTSA CAMPAIGN ID # 99V103000 (MFG CAMPAIGN # 99S14) APPLICABLE TO CERTAIN 1995-1998 FORD CONTOUR VEHICLES. THIS RECALL DOES NOT APPLY TO MY FORD CONTOUR (VIN # [XXX]) ACCORDING TO TWO FORD DEALERS. THE SYMPTOMS OF THIS RECALL EXACTLY DESCRIBE THE CURRENT SYMPTOMS OF MY FORD CONTOUR AND IT IS QUESTIONABLE AS TO WHY THIS RECALL IS NOT CURRENTLY APPLICABLE TO MY VIN #. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #741513
Mileage unknown · Feb 12, 2001
Electrical SystemInterior Lighting
WHILE DRIVING WITH HEADLIGHTS ON TAIL LIGHTS AND DASHBOARD LIGHTS WENT OUT WITHOUT A PRIOR WARNING. DEALER HAD BEEN CONTACTED, AND CAUSE COULD NOT BE FOUND. *AK
NHTSA ODI #880400
Mileage unknown · Jan 18, 2001
Electrical SystemInterior LightingVisibility
WHENEVER STARTING VEHICLE OR EVEN DRIVING ELECTRICAL SYSTEM WOULD START ACTING UP. WINDSHIELD WIPERS WOULD GO ON BY THEMSELVES, HAVE NOT BEEN TURNED ON. LIGHTS, INTERIOR & EXTERIOR, WOULD GO OUT. IGNITION WILL NOT START VEHICLE SOMETIMES.ALSO, WOULD HEAR A CLICKING NOISE. DID NOT HAVE A BATTERY PROBLEMS. HEATER BLOWER FAIL…
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WHENEVER STARTING VEHICLE OR EVEN DRIVING ELECTRICAL SYSTEM WOULD START ACTING UP. WINDSHIELD WIPERS WOULD GO ON BY THEMSELVES, HAVE NOT BEEN TURNED ON. LIGHTS, INTERIOR & EXTERIOR, WOULD GO OUT. IGNITION WILL NOT START VEHICLE SOMETIMES.ALSO, WOULD HEAR A CLICKING NOISE. DID NOT HAVE A BATTERY PROBLEMS. HEATER BLOWER FAILED TO WORK. NO RECALLS ON VEHICLE FOR ELECTRICAL PROBLEMS. *AK
NHTSA ODI #878509
Mileage unknown · Nov 8, 2000
Exterior LightingInterior Lighting
WHILE DRIVING TAIL LIGHTS/ODOMETER LIGHTS, AND PARKING LIGHTS WENT OUT. CONSUMER TOOK VEHICLETO DEALER, AND THEY REPLACED A SWITCH. CONSUMER DID NOT KNOW WHICH SWITCH, ON NOV 1, 2000 SAME PROBLEM OCCURRED. TOOK VEHICLE TO ANOTHER DEALER, AND THEY REPLACED HEADLIGHT SWITCH, AND A F5RZ14A411 *BA, HEAD LAMP SWITCH.*AK
NHTSA ODI #874649
Official recalls
8Jul 9, 2001
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2000
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Sep 13, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.
Consequence & remedy
Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.
Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.
May 5, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
Sep 18, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
Dec 8, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
Nov 17, 1997
VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE98063 · Headlight Switch
Opened Dec 3, 1998 · Closed May 10, 1999
Status: closed (inferred from source dates) · Exterior Lighting
ODI OPENED THE PRELIMINARY EVALUATION ON DECEMBER 3, 1989 BASED ON FIVE CONSUMER COMPLAINTS, ALL OF WHICH MENTIONED CONCERNS CENTERED ON THE DASHBOARD-MOUNTED HEADLIGHT SWITCH.THESE CONCERNS INCLUDED AN ALLEGATION OF THE SWITCH CATCHING FIRE, AN ALLEGATION OF HEADLIGHT LOSS, AND THREE ALLEGATIONS OF INSTRUMENT PANEL AND TAIL LIGHT OUTAGES.THREE OF THE REPORTS SPECIFICALLY IDENTIFIED THE HEADLIGHT SWITCH AND ITS ASSOCIATED WIRING AS HAVING BEEN HEAT DAMAGED.FORD INVESTIGATIONS HAVE FOUND THAT OVERHEATING OF AN ELECTRICAL TERMINAL AT THE HEADLIGHT SWITCH CONNECTOR CAUSES LOSS OF THE INSTRUMENT PANEL AND TAIL LIGHTS.FORD WILL REMEDY THIS CONDITION IN 1996-1998 MODEL CONTOUR AND MYSTIQUE VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT FROM APRIL 20, 1995 THROUGH AUGUST 12, 1998 AND AT THE CAUTITLAN, MEXICO ASSEMBLY PLANT FROM JUNE 13, 1995 THROUGH AUGUST 24, 1998 UNDER RECALL 99V-103.THE REMEDY INVOLVES REPLACEMENT OF THE HEADLIGHT SWITCH CONNECTOR AND IF NECESSARY, THE SWITCH ITSELF.THIS PRELIMINARY EVALUATION IS CLOSED.
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