IT SEEMS LIKE WHEN ONE THING STARTED TO SHORT ON MY CONTOUR EVERYTHING STARTED TO GO...FIRST THE LIGHTS STARTED GOING ON AND OFF THEN ..THE A/C STARTED SHORTING THEN IT COMPLETELY FROZE CAUSING TIMING TO JUMP AND NOEW ..I'M TOLD THE CAR NEEDS NEW COMPUTER ..IT DIES IN MIDDLE OF ROAD THE SENSORS ARE BAD ...PLEASE HELP ME REGARDIN…
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IT SEEMS LIKE WHEN ONE THING STARTED TO SHORT ON MY CONTOUR EVERYTHING STARTED TO GO...FIRST THE LIGHTS STARTED GOING ON AND OFF THEN ..THE A/C STARTED SHORTING THEN IT COMPLETELY FROZE CAUSING TIMING TO JUMP AND NOEW ..I'M TOLD THE CAR NEEDS NEW COMPUTER ..IT DIES IN MIDDLE OF ROAD THE SENSORS ARE BAD ...PLEASE HELP ME REGARDING THIS MATTER ..
NHTSA ODI #721587
Mileage unknown · Mar 21, 2000
Electrical SystemEngine And Engine CoolingSuspension
CONSUMER BOUGHT VEHICLE IN SEPTEMBER. SHE WENT OUTSIDE THAT MORNING TO START IT UP HER VEHICLE AND SHE NOTICED A KNOCKING NOISE COMMING FROM UNDERNEATH THE HOOD. THE DEALER REPLACED STARTER AND WATER PUMP BUT PROBLEM STILL EXIST.
NHTSA ODI #858948
Mileage unknown · Mar 6, 2000
Electrical System
RECALLS 99V103000/99S14/99M03/99M04, AND 99M07: ALL OF THESE RECALLS HAVE NOT BEEN REMEDIED. DEALER DOBBS FORD, 2515 MT MORIAH, MEMPHIS, TN 38115 901-367-4976, HAD NO PARTS AVAILABLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #857954
Mileage unknown · Feb 14, 2000
Electrical SystemEngine And Engine CoolingSteering
OCCASIONALLY, WHEN THE VEHICLE ROLLS THROUGH A PUDDLE, THE STEERING WILL FAIL AND THE BATTERY LIGHT WILL APPEAR, WITH THE ENGINE ALMOST STALLING. THIS HAS HAPPENED WITH THE CAR GOING AS FAST AS 35 MPH AND AS SLOW AS 5 MPH. THE PROBLEM HAS BEEN REPORTED TO THE DEALER ON SEVERAL OCCASIONS, AND THE DEALER HAS REPORTEDLY CONTACTED T…
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OCCASIONALLY, WHEN THE VEHICLE ROLLS THROUGH A PUDDLE, THE STEERING WILL FAIL AND THE BATTERY LIGHT WILL APPEAR, WITH THE ENGINE ALMOST STALLING. THIS HAS HAPPENED WITH THE CAR GOING AS FAST AS 35 MPH AND AS SLOW AS 5 MPH. THE PROBLEM HAS BEEN REPORTED TO THE DEALER ON SEVERAL OCCASIONS, AND THE DEALER HAS REPORTEDLY CONTACTED THE MANUFACTURER REGARDING THIS PARTICULAR PROBLEM. ADDITIONALLY, THE FIRST TIME THE VEHICLE WAS TAKEN BACK TO THE DEALER TO REPORT THE PROBLEM, THE SERVICE PERSONNEL WAS AWARE THAT THE PROBLEM EXISTED WITH THE SPECIFIC MODEL. AFTER REPEATED RETURNS TO THE DEALER (AT LEAST THREE SEPARATE COMPLAINTS), THE DEALER INFORMED US THAT THE PROBLEM WAS FIXED AND THAT THE CAR WAS EVEN "DRIVEN THROUGH SEVERAL PUDDLES" WITHOUT ANY STEERING FAILURE. THE LAST TIME THE VEHICLE WAS TAKEN IN WAS APPROXIMATELY AUGUST, 1999. THE WARRANTY HAS SINCE EXPIRED, AND THE DEALER SAYS THAT IT IS OUR RESPONSIBILITY TO PAY TO HAVE THE PROBLEM FIXED. UNFORTUNATELY, WE HAVE TAKEN THE CAR BACK SEVERAL TIMES, AND THE PROBLEM STILL EXISTS. ON 02/13/00, THE VEHICLE AGAIN EXPERIENCED STEERING FAILURE.
NHTSA ODI #718762
Mileage unknown · Feb 3, 2000
Electrical System
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 99V103000/ MANUFACTURER'S RECALL 99S14 CONCERNING HEADLIGHTS. DEALER CORRECTED THE PROBLEM PRIOR TO THE RECALL. CONSUMER RECEIVED A REFUND. CURRENTLY, CONSUMER IS HAVING THE SAME PROBLEM AS STATED IN THE RECALL, DEALER REFUSES TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHE…
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CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 99V103000/ MANUFACTURER'S RECALL 99S14 CONCERNING HEADLIGHTS. DEALER CORRECTED THE PROBLEM PRIOR TO THE RECALL. CONSUMER RECEIVED A REFUND. CURRENTLY, CONSUMER IS HAVING THE SAME PROBLEM AS STATED IN THE RECALL, DEALER REFUSES TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #856175
Mileage unknown · Jan 27, 2000
Electrical System
THE CONSUMER STATED THAT DEALERSHIP HAD CAR OVER TWENTY TWO DAYS, AND VEHICLE STILL HAS ELECTRICAL PROBLEMS. *AK
NHTSA ODI #855654
Mileage unknown · Jan 27, 2000
Electrical SystemInterior Lighting
BATTERY NOT ABLE TO HOLD THE CURRENT. ALSO, HEADLIGHTS AND INTERIOR LIGHTS ARE NOT WORKING. *AK
NHTSA ODI #855613
Mileage unknown · Jan 17, 2000
Electrical System
THE IGNITION SWITCH IS IN AN OPERATING CONDITION TO ENABLE THE IGNITION KEY TO BE PULLED FROM THE IGNITION SWITCH WITH THE ENGINE STILL RUNNING. SPOKE TO CAPISTRANO FORD, STATED CAR USED AND COST OF REPAIR: $200.00. *AK
NHTSA ODI #717481
Mileage unknown · Nov 14, 1999
Electrical SystemEquipmentFuel System, Gasoline
HAVE HAD NUMEROUS PROBLEMS: INTERIOR/BRAKE LIGHTS FAILED TO LIGHT. REPLACED SWITCH TWICE. FUEL FILLER DOOR WILL NOT OPEN WITH LATCH INSIDE. NEVER WORKED. CIGARETTE LIGHTER FAILED. POWER WINDOW ON DRIVER'S SIDE HAS FAILED. CAR INTERMITTENTLY WILL NOT START DUE TO DRAINED BATTERY. MECHANIC COULD FIND NO CAUSE FOR THIS RELA…
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HAVE HAD NUMEROUS PROBLEMS: INTERIOR/BRAKE LIGHTS FAILED TO LIGHT. REPLACED SWITCH TWICE. FUEL FILLER DOOR WILL NOT OPEN WITH LATCH INSIDE. NEVER WORKED. CIGARETTE LIGHTER FAILED. POWER WINDOW ON DRIVER'S SIDE HAS FAILED. CAR INTERMITTENTLY WILL NOT START DUE TO DRAINED BATTERY. MECHANIC COULD FIND NO CAUSE FOR THIS RELATED TO ALTERNATOR/CHARGING SYSTEM OF CAR. NEVER ABLE TO FIX THIS. TRUNK LEAKS WATER AROUND SEAL. ABS LIGHT KEEPS COMING ON . MECHANIC COULD FIND NO PROBLEM WITH ABS. AIR CONDITIONER/HEATER WOULD ONLY BLOW OUT DEFROST SETTING. ALSO BAD SMELL COMES FROM AC WHEN ON. REAR SEAT BELTS KEEP JAMMING; NOT ABLE TO USE SOMETIMES BECAUSE THEY WON'T COME OUT. WORST PROBLEM SO FAR: TRANSMISSION HAS FAILED. NOT YET FIXED. I LOVED THIS CAR ONCE, NOW I HATE IT! THE WHOLE THING SHOULD BE RECALLED. *AK
NHTSA ODI #714746
Mileage unknown · Oct 20, 1999
Electrical System
THERE IS A SHORT WITHIN THE ELECTRICAL WIRES WHICH MELTED, CAUSING TRUCK LIGHT WIRES TO HANG DOWN, AND DOOR LIGHT TO WORK INTERMITTENTLY. *AK
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.
Consequence & remedy
Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.
Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE98063 · Headlight Switch
Opened Dec 3, 1998 · Closed May 10, 1999
Status: closed (inferred from source dates) · Exterior Lighting
ODI OPENED THE PRELIMINARY EVALUATION ON DECEMBER 3, 1989 BASED ON FIVE CONSUMER COMPLAINTS, ALL OF WHICH MENTIONED CONCERNS CENTERED ON THE DASHBOARD-MOUNTED HEADLIGHT SWITCH.THESE CONCERNS INCLUDED AN ALLEGATION OF THE SWITCH CATCHING FIRE, AN ALLEGATION OF HEADLIGHT LOSS, AND THREE ALLEGATIONS OF INSTRUMENT PANEL AND TAIL LIGHT OUTAGES.THREE OF THE REPORTS SPECIFICALLY IDENTIFIED THE HEADLIGHT SWITCH AND ITS ASSOCIATED WIRING AS HAVING BEEN HEAT DAMAGED.FORD INVESTIGATIONS HAVE FOUND THAT OVERHEATING OF AN ELECTRICAL TERMINAL AT THE HEADLIGHT SWITCH CONNECTOR CAUSES LOSS OF THE INSTRUMENT PANEL AND TAIL LIGHTS.FORD WILL REMEDY THIS CONDITION IN 1996-1998 MODEL CONTOUR AND MYSTIQUE VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT FROM APRIL 20, 1995 THROUGH AUGUST 12, 1998 AND AT THE CAUTITLAN, MEXICO ASSEMBLY PLANT FROM JUNE 13, 1995 THROUGH AUGUST 24, 1998 UNDER RECALL 99V-103.THE REMEDY INVOLVES REPLACEMENT OF THE HEADLIGHT SWITCH CONNECTOR AND IF NECESSARY, THE SWITCH ITSELF.THIS PRELIMINARY EVALUATION IS CLOSED.
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