The contact owned a 1996 Ford Contour. The contact stated that while driving at 25 mph, going downhill, the vehicle hit black ice, then crashed into a parked vehicle. The air bags deployed and detached upon impact, slicing the contact's head open, snapped his fifth and sixth vertebrae, and the seatbelt fractured his ribs. The po…
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The contact owned a 1996 Ford Contour. The contact stated that while driving at 25 mph, going downhill, the vehicle hit black ice, then crashed into a parked vehicle. The air bags deployed and detached upon impact, slicing the contact's head open, snapped his fifth and sixth vertebrae, and the seatbelt fractured his ribs. The police were called to the scene of the collision. The police officer informed the contact that the air bag had detached from the steering wheel and was in the rear passenger seat. A police report was filed. The contact was transported to the hospital for injuries sustained. The vehicle was towed to a tow yard and deemed totaled. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA ODI #11433685
66,000 miles · Jan 24, 2005
Air BagsEngine And Engine CoolingExterior Lighting
CAR STALLS WHEN PARALLEL PARKING, ESPECIALLY IN REVERSE, OR WHEN PARKING SLOPES. CAR STALLED WHEN STARTING UP FROM RED LIGHT IN CENTER CITY PHILADELPHIA INTERSECTIONS. HEADLAMPS OUT OF ALIGNMENT (DON'T SHINE DOWN ONTO ROAD, BEAMS NOT CENTERED). AIR BAG LIGHT ON CONTROL PANELS BLINKS SPORADICALLY, FREQUENTLY; ANXIETY THAT AIR …
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CAR STALLS WHEN PARALLEL PARKING, ESPECIALLY IN REVERSE, OR WHEN PARKING SLOPES. CAR STALLED WHEN STARTING UP FROM RED LIGHT IN CENTER CITY PHILADELPHIA INTERSECTIONS. HEADLAMPS OUT OF ALIGNMENT (DON'T SHINE DOWN ONTO ROAD, BEAMS NOT CENTERED). AIR BAG LIGHT ON CONTROL PANELS BLINKS SPORADICALLY, FREQUENTLY; ANXIETY THAT AIR BAG WILL DEPLOY WHILE DRIVING. DEALER COMMENT ON STALLING: "PROBABLY SOMETHING STUPID" AND WASN'T ABLE TO FIX PROBLEM, MENTIONED SOMETHING ABOUT A VACUUM TUBE. DEALER CHARGED $95 TO TELL ME THAT THE MEMORY IN THE VEHICLE DIDN'T GIVE ANY CODES FOR THE STALLING OR AIR BAG PROBLEMS, THEN ADDED THAT THE MEMORY IS WIPED CLEAN EVERY TIME THE CAR IS TURNED OFF. QUESTION: IF THEY KNOW THAT ABOUT THE CAR IN THE FIRST PLACE, WHY CHARGE THE CUSTOMER FOR A POINTLESS DIAGNOSTIC? HEADLIGHTS STILL OUT OF ALIGNMENT AFTER HAVING BEEN "ADJUSTED" BY DEALER IN JANUARY 2005. *NM
NHTSA ODI #10107781
Mileage unknown · Jun 10, 2003
Air Bags
WHILE DRIVING A NOISE IS HEARD. THERE IS A PROBLEM WITH THE CLOCK SPRING. CROWN FORD DEALERSHIP IN NASHVILLE TENNESSEE STATED NO PROBLEM COULD BE FOUND. *AK
NHTSA ODI #10022761
84,327 miles · Jan 19, 2003
Air BagsInjury
BOTH DRIVER AND PASSENGER SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON
NHTSA ODI #10002944
Mileage unknown · Nov 4, 2002
Air BagsCrashInjury
NO SUMMARY. DT
NHTSA ODI #769260
Mileage unknown · Jun 29, 2001
Air BagsCrash
CONSUMER WAS TRAVELING ON A BRIDGE AND A SUDDENTLY STOPPED FOR ANOTHER VEHICLE THAT JUMPED IN FRONT OF HIM. DUAL AIRBAG DIDN'T GO OFF, AND HIT VEHICLE FROM BEHIND. DEALERSHIP WAS AWARE OF PROBLEM.*AK
NHTSA ODI #891755
Mileage unknown · Apr 27, 2001
Air BagsCrashInjury
WHEN SLAMMING ON HIS BRAKES TO AVOID HITTING VEHICLE THAT HAD STOPPED IN FRONT, AND AIR BAGS DIDN'T DEPLOY. CONSUMER AND FRIEND WERE INJURED.*AK
NHTSA ODI #887016
Mileage unknown · Jan 22, 2001
Air BagsService Brakes, HydraulicCrashInjury
WHILE DRIVING ABOUT 20 MPH NEXT TO A CLOSE CURVE SAW A DEER IN FRONT OF VEHICLE ON ROAD. TRIED TO AVOID HITTING IT BY STEPPING ON BRAKES. THEY LOCKED UP, AND VEHICLE ROLLED OVER. NONE OF FRONT AIR BAGS DEPLOYED. *AK
NHTSA ODI #878694
Mileage unknown · Jul 28, 2000
Air BagsInjury
WHILE APPROACHING A STOP SIGN BOTH AIRBAGS DEPLOYED. THERE WAS NO ACCIDENT INVOLVED. MY DAUGHTER AND HER FRIEND WERE SLIGHTLY INJURED. MY DAUGHTER STILL SUFFERS NECK AND BACK ACHES. NO EXPLANATION AS TO WHY THIS HAPPENED. *AK
NHTSA ODI #726162
Mileage unknown · Jul 18, 2000
Air Bags
REPORTING ON TWO DIFFERENCE OCCASIONS WHEN AIR BAG DEPLOYED ON PASSENGER'S SIDE, CAUSING FRONT WINDSHIELD TO SHATTER. WOULD LIKE TO KNOW WHAT CAN OR WILL BE DONE ON THIS MATTER, DEALER AND MANUFACTURER WERE NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.
Consequence & remedy
Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.
Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE98063 · Headlight Switch
Opened Dec 3, 1998 · Closed May 10, 1999
Status: closed (inferred from source dates) · Exterior Lighting
ODI OPENED THE PRELIMINARY EVALUATION ON DECEMBER 3, 1989 BASED ON FIVE CONSUMER COMPLAINTS, ALL OF WHICH MENTIONED CONCERNS CENTERED ON THE DASHBOARD-MOUNTED HEADLIGHT SWITCH.THESE CONCERNS INCLUDED AN ALLEGATION OF THE SWITCH CATCHING FIRE, AN ALLEGATION OF HEADLIGHT LOSS, AND THREE ALLEGATIONS OF INSTRUMENT PANEL AND TAIL LIGHT OUTAGES.THREE OF THE REPORTS SPECIFICALLY IDENTIFIED THE HEADLIGHT SWITCH AND ITS ASSOCIATED WIRING AS HAVING BEEN HEAT DAMAGED.FORD INVESTIGATIONS HAVE FOUND THAT OVERHEATING OF AN ELECTRICAL TERMINAL AT THE HEADLIGHT SWITCH CONNECTOR CAUSES LOSS OF THE INSTRUMENT PANEL AND TAIL LIGHTS.FORD WILL REMEDY THIS CONDITION IN 1996-1998 MODEL CONTOUR AND MYSTIQUE VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT FROM APRIL 20, 1995 THROUGH AUGUST 12, 1998 AND AT THE CAUTITLAN, MEXICO ASSEMBLY PLANT FROM JUNE 13, 1995 THROUGH AUGUST 24, 1998 UNDER RECALL 99V-103.THE REMEDY INVOLVES REPLACEMENT OF THE HEADLIGHT SWITCH CONNECTOR AND IF NECESSARY, THE SWITCH ITSELF.THIS PRELIMINARY EVALUATION IS CLOSED.
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