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2017 Ford C-MAX Energi

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
10Owner complaints

Model-year median: 30

0Recall campaigns

View recall details →

1Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2017 Ford C-MAX Energi

NHTSA snapshot: September 18, 2026. 10 owner complaints · 0 recall campaigns · 1 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Electrical System: 2 reports
  • Fuel/propulsion System: 2 reports
  • Unknown Or Other: 2 reports
  • Hybrid Propulsion System: 1 reports
  • Steering: 1 reports

Full reported-category list and vehicle report

Recall links

    No recall campaigns in this snapshot.

    Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

    Print the top reported categories, recall links, snapshot date and comparison limits.

    How this year compares

    Owner complaints by model year

    Other model years Selected year
    30
    2014    15
    2015    32
    2016    10
    2017
    Compare all C-MAX Energi years →

    Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

    What owners reported most

    Electrical System
    2    Fuel/propulsion System
    2    Unknown Or Other
    2    Hybrid Propulsion System
    1    Steering
    1
    All reported categories
    Structure
    1    Tires
    1    Vehicle Speed Control
    1    Wheels
    1

    Tap a category to read its complaints. One report may name several components.

    When problems were reported

    Mileage at the reported incident

    Limited mileage data: 4 of 10 reports include usable mileage. There isn’t enough coverage to show a useful chart.

    NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

    What to inspect

    Issues worth paying extra attention to based on owner reports.

    • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Hybrid Propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

    NHTSA owner reports · September 18, 2026 snapshot.

    1 crash reports0 fire reports0 injury reports

    Unknown Or Other complaints

    2 reports
    Clear category filter
    Mileage unknown · Jul 25, 2022
    Unknown Or Other

    I own a 2017 Ford C-Max and share it with my husband. It is our only car so the past few weeks have been tough. Since I received my recall (22S43) in the mail, my car has been struggling to start. I believe this is due to the recall as the car is not in the correct gear to start the engine (even though I’ve been putting it in pa…

    Read full complaint

    I own a 2017 Ford C-Max and share it with my husband. It is our only car so the past few weeks have been tough. Since I received my recall (22S43) in the mail, my car has been struggling to start. I believe this is due to the recall as the car is not in the correct gear to start the engine (even though I’ve been putting it in park & engaging the emergency parking brake). Yesterday, on our way home from the grocery store, our car gave us the “stop safely now” display; luckily we were close to home but it was still pretty scary. The engine had shut off. Also, I missed a doctors appointment last week because my car wouldn’t start. I almost missed my appointment for the RMV as well. Not only that but I had to cancel my trip to Lake George because the car feels unsafe to drive. I did not get a refund so the financial burden Ford is causing me for their negligence is frustrating to say the least. I bought the car a year and a half ago (Jan 2021). I have called Ford in Beverly, Framingham, Westborough, and Marlborough. None of the service departments could help me. They said that they won’t have the parts until the 4th quarter of this year. I’m not sure what to do at this point but would appreciate your help. My VIN is [XXX]. I am currently only using the car for “necessary” trips, though half of the time the car won’t start. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    NHTSA ODI #11475652

    14,000 miles · Mar 14, 2021
    Unknown Or OtherCrash

    THE CAR WAS IN REVERSE. MY INTENTION WAS CLEARLY TO BACK OUT OF A PARKING STALL. HOWEVER I HIT THE BRAKE, PUT THE CAR IN PARK, ATTEMPTED TO GET OUT OF THE VEHICLE BUT THE CAR KEPT GOING BACK, AT AN ACCELERATED RATE. IT WAS AS IF IT WAS GOING FULL SPEED, IN REVERSE. I COULDN'T STOP IT IN TIME BEFORE HITTING A SIDEWALK AND STAIR …

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    THE CAR WAS IN REVERSE. MY INTENTION WAS CLEARLY TO BACK OUT OF A PARKING STALL. HOWEVER I HIT THE BRAKE, PUT THE CAR IN PARK, ATTEMPTED TO GET OUT OF THE VEHICLE BUT THE CAR KEPT GOING BACK, AT AN ACCELERATED RATE. IT WAS AS IF IT WAS GOING FULL SPEED, IN REVERSE. I COULDN'T STOP IT IN TIME BEFORE HITTING A SIDEWALK AND STAIR CASE BEHIND ME; AS WELL AS SIDE SWIPING A PARKED CAR IN THE STALL TO THE LEFT OF ME. MY DRIVER DOOR WAS DESTROYED BECAUSE IT WAS OPENED. THE AIRBAGS DID NOT DEPLOY.*DT

    NHTSA ODI #11402854

    Recall campaigns

    0

    No recalls in this snapshot.

    Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

    Defect investigations

    1

    DP22005 · Pedestrian Alert Sounds

    Opened Jan 27, 2023 · Closed Aug 7, 2023

    Status: closed (inferred from source dates) · Electrical System:propulsion System

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

    An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.