NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
689 reports30,000 miles · May 19, 2025
Suspension
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, who discovered that the rear shock was leaking fluid. The contact was informed that the rear end and shocks needed to be replaced. The vehicle wa…
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The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, who discovered that the rear shock was leaking fluid. The contact was informed that the rear end and shocks needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 30,000.
NHTSA ODI #11661812
46,000 miles · May 16, 2025
Service Brakes
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon reversing the vehicle and depressing the brake pedal, there was an abnormal vibration sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the rear br…
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The contact owns a 2021 Ford Bronco Sport. The contact stated that upon reversing the vehicle and depressing the brake pedal, there was an abnormal vibration sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the rear brake parts were faulty and needed to be cleaned and replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA ODI #11661452
65,000 miles · May 16, 2025
Visibility
The contact owns a 2021 Ford Bronco Sport. The contact stated that after driving for two hours, the vehicle was parked, and the sunroof exploded without impact. There was an abnormally loud sound heard before the sunroof exploded. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed…
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The contact owns a 2021 Ford Bronco Sport. The contact stated that after driving for two hours, the vehicle was parked, and the sunroof exploded without impact. There was an abnormally loud sound heard before the sunroof exploded. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact attempted to contact the manufacturer, but there were no related options for assistance. The failure mileage was approximately 65,000.
NHTSA ODI #11661430
50,000 miles · May 15, 2025
Engine And Engine Cooling
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked and occupied, while attempting to turn on the air condition or heating system, there was an abnormally strong fuel odor coming from the vents. The contact stated that a dealer was contacted. The vehicle was taken to Meineke Car Care Center…
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The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked and occupied, while attempting to turn on the air condition or heating system, there was an abnormally strong fuel odor coming from the vents. The contact stated that a dealer was contacted. The vehicle was taken to Meineke Car Care Center where it was diagnosed and determined that the Oxygen sensor threads were stripped. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. The approximate failure mileage was 50,000.
NHTSA ODI #11661190
Mileage unknown · May 12, 2025
Power TrainSuspensionWheels
Rear wheels seems to lock up if you turn a sharp turn right or left. Rear wheels seems to slide,causing safety concern. Dealer has not been contacted. Manufacturer has not been notified. No warnings or lights
NHTSA ODI #11660319
Mileage unknown · May 10, 2025
Engine
I took my 21 Bronco Sport Big Bend in to have a different recall fixed and also have an oil change performed. I told the service technician that my coolant level was always low but I could not find any leaks under the vehicle. The service department called me and told me that there was coolant leaking into the cylinders of my en…
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I took my 21 Bronco Sport Big Bend in to have a different recall fixed and also have an oil change performed. I told the service technician that my coolant level was always low but I could not find any leaks under the vehicle. The service department called me and told me that there was coolant leaking into the cylinders of my engine and I needed the long block replaced. There was no indicator light for the low coolant or any type of engine light that would alert me of an issue. I eventually got a call that they had received parts for my engine replacement. The service technician told me that they are seeing a lot of Bronco Sports have this issue, but I never received a recall notice nor can I find an open recall online for this issue. I believe my family and I were put at risk due to this issue because of the potential for engine failure or damage.
NHTSA ODI #11660143
Mileage unknown · May 8, 2025
Power Train
My 2021 Bronco Sport Outerbanks running at 73,000 miles, transmission has given out per Rich Ford Service Dept. I have to spend $10k plus to get it fixed. My warranty ran out. I seen a lot of people having the same issue. Transmission will not go forward or backwards. There should be a recall.
NHTSA ODI #11659789
16,000 miles · May 8, 2025
Suspension
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked, the contact noticed that the shocks located at the rear of the vehicle were leaking. The vehicle was taken to the dealer, where it was diagnosed and determined that the shock absorbers had failed and needed to be replaced. The vehicl…
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The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked, the contact noticed that the shocks located at the rear of the vehicle were leaking. The vehicle was taken to the dealer, where it was diagnosed and determined that the shock absorbers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 16,000.
NHTSA ODI #11659750
Mileage unknown · May 6, 2025
Back Over PreventionFuel/propulsion SystemPower Train
They sold me a car that wasn’t ready to be sold. They promised to fix it, but they didn’t. Child seat anchor latch ,cross traffic alerts rear,rollover stability control, front drive airbags antilock brakes front passenger airbags the trim electronic/control brake assist running light side impact airbags. Say current airbags, fr…
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They sold me a car that wasn’t ready to be sold. They promised to fix it, but they didn’t. Child seat anchor latch ,cross traffic alerts rear,rollover stability control, front drive airbags antilock brakes front passenger airbags the trim electronic/control brake assist running light side impact airbags. Say current airbags, front passenger airbag front dryer airbags Ford collision warning, warning don’t worry, automatic emergency break for compound doesn’t work in base. It’s supposed to be a gold certified vehicle. they’re lying to me about my warranty in the packages that I bought. My caliper was supposed to be fixed because it was ready when I got it my chassis and Auntie breaker system my gateway to be reprogramming for inspection and maintenance the warranty for the rest. The budget powertrain the SOS post crash alert system. They never gave me copy my certified thing. I have a non-conformity part on my car and it’s supposed to be certified that supposed to be on there cause preowned CPO certified the non-conformity part don’t fit in there or fit as it supposed to because it’s not after four part because they don’t do it. I bought extra. I bought extra warranties and extra upgrades and they’re not honoring it they want to give all my paperwork when I bought the car. There was no buyers guide in the window per federal regulations or state creditors I paid for seat covers upgraded. They never put them in. Ford dealership in nevada on decatur
NHTSA ODI #11659334
122,402 miles · May 6, 2025
Power Train
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle was driving rough and failed to properly accelerate while depressing the accelerator pedal. The following day while driving to the local dealer, the vehicle stalled. The vehicle was towed to the local dealer who diagno…
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The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle was driving rough and failed to properly accelerate while depressing the accelerator pedal. The following day while driving to the local dealer, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission fluid pump had failed and there were metal shavings inside the transmission fluid. The contact was advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 122,402.
NHTSA ODI #11659307
Official recalls
16May 27, 2026
Ford Motor Company (Ford) is recalling certain 2021-2026 Bronco Sport and 2022-2026 Maverick vehicles. The front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the control arm to disconnect from the front wheel knuckle.
Consequence & remedy
Consequence: A detached control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy is completed. Dealers will inspect and repair the front lower control arm ball joints as necessary, free of charge.Owner notification letters were mailed September 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S36. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 29, 2026.
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Jul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence & remedy
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S26.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S26.
Electrical System:body Control Module/bcm
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S26.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Jan 17, 2025
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles. The 12-volt battery may experience degradation and suddenly fail.
Consequence & remedy
Consequence: Battery failure can result in a loss of electrical accessories, including the hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and if necessary, replace the 12-volt battery, free of charge. Owner notification letters were mailed May 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S02. Vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed.
Apr 12, 2024
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence & remedy
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
Additional source detail variants (2)
Electrical System:body Control Module/bcm
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
Nov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Mar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Consequence & remedy
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Nov 23, 2021
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.
Oct 15, 2021
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can become a road hazard, and increase the risk of a crash or injury.
Remedy: Dealers will inspect the moonroof glass date code and replace the glass, if necessary, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S46.
Aug 10, 2021
Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. These vehicles may have been produced with incorrect front lower control arms.
Consequence & remedy
Consequence: An incorrect lower control arm may affect vehicle handling and control, increasing the risk of a rollover crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the front lower control arms, if necessary, free of charge. The recall began April 9, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S03.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The rear suspension subframe assembly may have loose or missing bolts.
Consequence & remedy
Consequence: Loose or missing bolts may affect the vehicle's handling and control, increasing the risk of a crash. It could also reduce the vehicle's performance in a rear impact crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the rear suspension bolts, and secure or replace the bolts, as necessary, free of charge. The recall began March 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S04.
Jan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence & remedy
Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24014 · Loss Of Motive Power
Opened Nov 15, 2024 · Closed Oct 10, 2025
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in vehicles that had previously received Ford’s software-based remedy. Consumers reported that they did not receive warnings related to the 12V battery or the vehicle’s electrical system before the loss of power. On November 15, 2024, ODI opened Recall Query (RQ24014) to assess the effectiveness of the 24V-267 recall remedy. On January 19, 2025, Ford issued recall 25V-019 covering 272,817 MY 2021-2023 Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The new recall addressed the same hazard as 24V-267 but required replacement of the existing 12V battery with an AGM battery as the remedy. Ford reported that following the opening of RQ24014, it evaluated several field-returned 12V batteries, and determined that EFBs produced by battery supplier Camel potentially contained internal manufacturing defects causing loss of motive power. Ford further concluded that the software updates provided in the 24V-267 recall remedy were unable to detect battery failures quickly enough to avoid loss of motive power. Vehicles previously within the scope of recall 24V-267, but outside of the scope of recall 25V-019, are equipped with EFBs produced by a different battery supplier (Clarios). When recall 25V-019 was issued, Ford had not identified any Clarios EFBs exhibiting the same failure mode as the Camel EFBs. In light of Ford’s recall action, ODI is closing this Recall Query. The agency will continue to monitor loss of motive power complaints in Bronco Sport vehicles equipped with Clarios EFBs and reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24002 · Loss Of Motive Power
Opened Jan 31, 2024 · Closed Aug 19, 2024
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. One of the VOQs submitted to NHTSA reported a minor rear-end collision resulting from a loss of power event. Included within Ford’s complaints were a reported single-vehicle collision and a vehicle fire which occurred following a loss of power event at a traffic light (fire cause and origin was not determined). Additionally, across ODI and manufacturer data, there were 12 allegations of either acid leaking from the 12V battery or smoke emitting from the battery area within the engine compartment. On April 12, 2024, Ford submitted recall 24V267 for MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles (total population 456,565). The recall remedy provides updated calibrations to the body control module and powertrain control module. Ford indicated that the update will result in improved detection of 12V battery state of charge during drive cycles and will provide notification to the driver if the battery significantly degrades while driving. Additionally, Ford has replaced the EFB with an absorbed glass mat (AGM) battery as both a service component for the subject vehicles and as original equipment for Bronco Sport vehicles with production dates beginning in mid-March 2024. The warranty claim rate for peer vehicles equipped with an AGM battery is substantially lower than that for the subject vehicle population. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. One of the VOQs submitted to NHTSA reported a minor rear-end collision resulting from a loss of power event. Included within Ford’s complaints were a reported single-vehicle collision and a vehicle fire which occurred following a loss of power event at a traffic light (fire cause and origin was not determined). Additionally, across ODI and manufacturer data, there were 12 allegations of either acid leaking from the 12V battery or smoke emitting from the battery area within the engine compartment. On April 12, 2024, Ford submitted recall 24V267 for MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles (total population 456,565). The recall remedy provides updated calibrations to the body control module and powertrain control module. Ford indicated that the update will result in improved detection of 12V battery state of charge during drive cycles and will provide notification to the driver if the battery significantly degrades while driving. Additionally, Ford has replaced the EFB with an absorbed glass mat (AGM) battery as both a service component for the subject vehicles and as original equipment for Bronco Sport vehicles with production dates beginning in mid-March 2024. The warranty claim rate for peer vehicles equipped with an AGM battery is substantially lower than that for the subject vehicle population. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. One of the VOQs submitted to NHTSA reported a minor rear-end collision resulting from a loss of power event. Included within Ford’s complaints were a reported single-vehicle collision and a vehicle fire which occurred following a loss of power event at a traffic light (fire cause and origin was not determined). Additionally, across ODI and manufacturer data, there were 12 allegations of either acid leaking from the 12V battery or smoke emitting from the battery area within the engine compartment. On April 12, 2024, Ford submitted recall 24V267 for MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles (total population 456,565). The recall remedy provides updated calibrations to the body control module and powertrain control module. Ford indicated that the update will result in improved detection of 12V battery state of charge during drive cycles and will provide notification to the driver if the battery significantly degrades while driving. Additionally, Ford has replaced the EFB with an absorbed glass mat (AGM) battery as both a service component for the subject vehicles and as original equipment for Bronco Sport vehicles with production dates beginning in mid-March 2024. The warranty claim rate for peer vehicles equipped with an AGM battery is substantially lower than that for the subject vehicle population. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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