NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
689 reportsMileage unknown · Oct 28, 2025
EnginePower Train
On 7/22/2025 Luther Ford, When asked to drive the vehicle into the service area, the car would not go in to drive. It would not move at all. The service advisor stated we need to have the transmission taken out and taken apart to see what the issue is. He said that the transmission was needing to be replaced, and with the transm…
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On 7/22/2025 Luther Ford, When asked to drive the vehicle into the service area, the car would not go in to drive. It would not move at all. The service advisor stated we need to have the transmission taken out and taken apart to see what the issue is. He said that the transmission was needing to be replaced, and with the transmission, it is mostly because of an issue with the motor as well, but this cannot be diagnosed until the transmission issue is corrected. The vehicle is still at Luther Ford in Fargo waiting on repair. Ford offered limited financial assistance for this. With myself still owing $5758.38. There have been multiple times that I have requested the dealership drive the vehicle because of the vehicle shifting hard or cutting out when stepping on the gas. On 3/3/2023 20,991 miles I had taken the vehicle in to RM Stoudt in Jamestown, ND because the car was shifting hard, and was cutting out while in low gear/speeds. I do have documentation of this. Nothing was done at this time by the dealership. 10/3/2024 46,277 miles I had the bronco into Devils Lake Cars for an issue with the CV Shaft and warranty work. I also asked them to drive the vehicle because it is STILL not driving correctly and is not shifting correctly and wanted it to be corrected before warranty was up. Nothing was done at the dealership. Before 60,000 I called Devils Lake Cars. I stated that the vehicle is still having issues. I was not going to be able to get to the dealership as I live in a remote area, until after it goes over the 5/27/25 62,354 miles I finally got an appointment and the vehicle in at Devils Lake Cars, they documented thatthey drove the vehicle and there were NO issues. I requested the next time that we are in, that we ride with the service agent so we can prove the issues we are constantly having. 7/22/25 2500 miles later, the car is no longer able to even be put into drive and this brings us to the current situation and the transmission is needing to be replaced
NHTSA ODI #11696176
Mileage unknown · Oct 28, 2025
Electrical SystemEngineUnknown Or Other
I took my vehicle into my local ford dealership to get three active recalls remedied. Within 24 hours, my check engine light reappeared as well as "service engine soon" on my way into work. Upon leaving work, the dash lights were gone. They would come and go periodically. After about a week, it would pop up "service engine soon"…
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I took my vehicle into my local ford dealership to get three active recalls remedied. Within 24 hours, my check engine light reappeared as well as "service engine soon" on my way into work. Upon leaving work, the dash lights were gone. They would come and go periodically. After about a week, it would pop up "service engine soon" and within ten minutes, regardless of speed, the RPMs would fly all the way up and the vehicle would act as if I took my foot off of the gas, almost immediately stopping on the highway. I would have to almost immediately pull off of the road and my vehicle would stall, flashing "shift system failure" as well as failing to let me put the vehicle into park or any other gear. Taking it into the shop, they told me that was due to a software bug WHICH THEY JUST "FIXED" with a recall update. They also proceeded to tell me there is metal debris in my oil and I need my transmission rebuilt, quoting me $13,000.
NHTSA ODI #11696088
Mileage unknown · Oct 23, 2025
Fuel/propulsion System
After Ford completed Recall 25S76 on my 2021 Ford Bronco Sport (VIN [XXX] ), which involves replacing high-pressure fuel injectors due to the risk of cracking and fuel leaks, the check engine light returned immediately after the road test. The Ford dealer’s diagnostic confirmed: “After installing high-pressure fuel injectors, cl…
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After Ford completed Recall 25S76 on my 2021 Ford Bronco Sport (VIN [XXX] ), which involves replacing high-pressure fuel injectors due to the risk of cracking and fuel leaks, the check engine light returned immediately after the road test. The Ford dealer’s diagnostic confirmed: “After installing high-pressure fuel injectors, cleared codes, road tested and check engine light came back on, performed further P/P test, found high-pressure fuel pump with internal fault which caused a back-pressure concern and took out low-side fuel pump.” The high-pressure fuel pump and low-side fuel pump both failed immediately following the recall injector replacement, which appears to indicate a related fuel-system failure. Ford has stated these are not related issues and has only offered partial goodwill assistance, leaving a significant cost for the customer. Component/system that failed: Fuel system – high-pressure fuel pump and low-side fuel pump (available for inspection). Safety risk: A fuel-system failure can cause stalling or loss of power while driving, increasing the risk of an accident. Confirmed by dealer: Yes – documented in the Ford dealer’s diagnostic notes. Inspected by manufacturer: Yes – Ford dealer completed the diagnostic under Ford’s guidance. Warning lamps or symptoms: Check engine light returned immediately after recall work. No prior symptoms before recall repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11695272
Mileage unknown · Oct 22, 2025
Electrical System
infotainment screen randomly goes black and/or disconnects from Android Auto.
NHTSA ODI #11695122
Mileage unknown · Oct 22, 2025
Power Train
car is shuddering below 35 mph. The RPM gauge is bouncing. Had the transmission fluid drained and filled. Took it to our local repair shop and there are metal shavings in the transmission fluid.
NHTSA ODI #11695119
Mileage unknown · Oct 22, 2025
Power Train
The car would "skip" while driving. If paused at a light/stop sign, I would hit the gas and the RPMs would increase, but the car would not drive, then it would jerk and go. When driving, my foot would be at a consistent pressure on the gas, but the car would slow down as if I lifted by foot. Then the car would jerk and increa…
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The car would "skip" while driving. If paused at a light/stop sign, I would hit the gas and the RPMs would increase, but the car would not drive, then it would jerk and go. When driving, my foot would be at a consistent pressure on the gas, but the car would slow down as if I lifted by foot. Then the car would jerk and increase in speed again. There were no warning lights or messages at any of those moments. Due to concerning safety, I was driving to the shop to have it evaluated when I broke down at a stop light. 5 minutes before breaking down, the first light came on with a message in the Ford app stating "powertrain malfunction". When at a light, the automatic break kicked on and would not let me drive. When evaluated at the local dealership they said "there are multiple DTCs for internal transmission issues: DTC P0751/P2700 for a clutch mechanical fault, and P07E4 indicating the vehicle is unable to engage park. The A clutch is dragging, causing it to intermittently creep forward in neutral. The transmission will need to be replaced to correct the issue." The cost to replace it is $10,000+.
NHTSA ODI #11694940
Mileage unknown · Oct 20, 2025
Back Over PreventionElectrical SystemEngine
Keeps cutting off and my screen aswell.
NHTSA ODI #11694512
Mileage unknown · Oct 17, 2025
Power Train
My wife's 2021 Ford Bronco Sport has had a complete transmission failure and the vehicle has less than 75,000 miles on it. We're told by Ford that the Powertrain warranty ends after 60,000 miles. This has been a disaster for us as we're paying a note on a vehicle that we cannot drive because it will cost $10-11K to repair. I've …
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My wife's 2021 Ford Bronco Sport has had a complete transmission failure and the vehicle has less than 75,000 miles on it. We're told by Ford that the Powertrain warranty ends after 60,000 miles. This has been a disaster for us as we're paying a note on a vehicle that we cannot drive because it will cost $10-11K to repair. I've never owned a vehicle that has had so many problems in my life.
NHTSA ODI #11694122
Mileage unknown · Oct 16, 2025
Fuel System, Gasoline
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, an…
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The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that there was no part available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ODI #11693905
Mileage unknown · Oct 16, 2025
Electrical SystemPower Train
I was driving home from work one day on a Monday and my vehicle had a bunch of warning notifications pop up such as pre collision assist not available, blind spot assist not available, etc as well as a wrench icon popped up and stayed on stating to service 4wd. I stopped driving my vehicle until I could get it serviced. I then t…
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I was driving home from work one day on a Monday and my vehicle had a bunch of warning notifications pop up such as pre collision assist not available, blind spot assist not available, etc as well as a wrench icon popped up and stayed on stating to service 4wd. I stopped driving my vehicle until I could get it serviced. I then took my vehicle to ford to get it diagnosed on Friday of the same week ford stated they would be able to diagnose it for $150 then repair and labor costs would come after. Well they never looked at my vehicle Friday so they told me to bring it back the next Monday I brought it back they said they would diagnose it a few hours later I received a call stating they “think” it’s my AWD module located under the passenger seat but they would not know if that was the problem until they got under the seat and that would cost me an extra $500 for them to inspect it. From research I have been doing they should have been able to tell me if it was exactly that module or not by plugging a J2534 into the main module and using the FDRS application that all ford dealers use. From more research I have been doing this is a very common problem with 2021 ford broncos concerning the AWD module. The faulty AWD module could be caused from a faulty battery which was a recall on my specific vehicle they stated they tested my battery that day but I’m not sure if they actually did because I tested it at home and it was reading low and I just had that battery replaced by ford in March of 2025. As well a faulty AWD module in a 2021 Bronco Sport could be related to a recall, especially the recall for the powertrain control module (NHTSA Campaign 25S26) which can cause AWD system faults. Additionally, there was a separate, earlier recall (Customer Satisfaction Program 21B19) specifically addressing a faulty transistor in the AWD module itself. My car is was not a candidate for this recall but I believe it is apart of it as well as others who are experiencing this problem.
NHTSA ODI #11693737
Official recalls
16May 27, 2026
Ford Motor Company (Ford) is recalling certain 2021-2026 Bronco Sport and 2022-2026 Maverick vehicles. The front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the control arm to disconnect from the front wheel knuckle.
Consequence & remedy
Consequence: A detached control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy is completed. Dealers will inspect and repair the front lower control arm ball joints as necessary, free of charge.Owner notification letters were mailed September 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S36. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 29, 2026.
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Jul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence & remedy
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S26.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S26.
Electrical System:body Control Module/bcm
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S26.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Jan 17, 2025
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles. The 12-volt battery may experience degradation and suddenly fail.
Consequence & remedy
Consequence: Battery failure can result in a loss of electrical accessories, including the hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and if necessary, replace the 12-volt battery, free of charge. Owner notification letters were mailed May 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S02. Vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed.
Apr 12, 2024
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence & remedy
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
Additional source detail variants (2)
Electrical System:body Control Module/bcm
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Consequence: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
Nov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Mar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Consequence & remedy
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Nov 23, 2021
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.
Oct 15, 2021
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can become a road hazard, and increase the risk of a crash or injury.
Remedy: Dealers will inspect the moonroof glass date code and replace the glass, if necessary, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S46.
Aug 10, 2021
Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. These vehicles may have been produced with incorrect front lower control arms.
Consequence & remedy
Consequence: An incorrect lower control arm may affect vehicle handling and control, increasing the risk of a rollover crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the front lower control arms, if necessary, free of charge. The recall began April 9, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S03.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The rear suspension subframe assembly may have loose or missing bolts.
Consequence & remedy
Consequence: Loose or missing bolts may affect the vehicle's handling and control, increasing the risk of a crash. It could also reduce the vehicle's performance in a rear impact crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the rear suspension bolts, and secure or replace the bolts, as necessary, free of charge. The recall began March 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S04.
Jan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence & remedy
Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24014 · Loss Of Motive Power
Opened Nov 15, 2024 · Closed Oct 10, 2025
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in vehicles that had previously received Ford’s software-based remedy. Consumers reported that they did not receive warnings related to the 12V battery or the vehicle’s electrical system before the loss of power. On November 15, 2024, ODI opened Recall Query (RQ24014) to assess the effectiveness of the 24V-267 recall remedy. On January 19, 2025, Ford issued recall 25V-019 covering 272,817 MY 2021-2023 Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The new recall addressed the same hazard as 24V-267 but required replacement of the existing 12V battery with an AGM battery as the remedy. Ford reported that following the opening of RQ24014, it evaluated several field-returned 12V batteries, and determined that EFBs produced by battery supplier Camel potentially contained internal manufacturing defects causing loss of motive power. Ford further concluded that the software updates provided in the 24V-267 recall remedy were unable to detect battery failures quickly enough to avoid loss of motive power. Vehicles previously within the scope of recall 24V-267, but outside of the scope of recall 25V-019, are equipped with EFBs produced by a different battery supplier (Clarios). When recall 25V-019 was issued, Ford had not identified any Clarios EFBs exhibiting the same failure mode as the Camel EFBs. In light of Ford’s recall action, ODI is closing this Recall Query. The agency will continue to monitor loss of motive power complaints in Bronco Sport vehicles equipped with Clarios EFBs and reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24002 · Loss Of Motive Power
Opened Jan 31, 2024 · Closed Aug 19, 2024
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. One of the VOQs submitted to NHTSA reported a minor rear-end collision resulting from a loss of power event. Included within Ford’s complaints were a reported single-vehicle collision and a vehicle fire which occurred following a loss of power event at a traffic light (fire cause and origin was not determined). Additionally, across ODI and manufacturer data, there were 12 allegations of either acid leaking from the 12V battery or smoke emitting from the battery area within the engine compartment. On April 12, 2024, Ford submitted recall 24V267 for MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles (total population 456,565). The recall remedy provides updated calibrations to the body control module and powertrain control module. Ford indicated that the update will result in improved detection of 12V battery state of charge during drive cycles and will provide notification to the driver if the battery significantly degrades while driving. Additionally, Ford has replaced the EFB with an absorbed glass mat (AGM) battery as both a service component for the subject vehicles and as original equipment for Bronco Sport vehicles with production dates beginning in mid-March 2024. The warranty claim rate for peer vehicles equipped with an AGM battery is substantially lower than that for the subject vehicle population. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. One of the VOQs submitted to NHTSA reported a minor rear-end collision resulting from a loss of power event. Included within Ford’s complaints were a reported single-vehicle collision and a vehicle fire which occurred following a loss of power event at a traffic light (fire cause and origin was not determined). Additionally, across ODI and manufacturer data, there were 12 allegations of either acid leaking from the 12V battery or smoke emitting from the battery area within the engine compartment. On April 12, 2024, Ford submitted recall 24V267 for MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles (total population 456,565). The recall remedy provides updated calibrations to the body control module and powertrain control module. Ford indicated that the update will result in improved detection of 12V battery state of charge during drive cycles and will provide notification to the driver if the battery significantly degrades while driving. Additionally, Ford has replaced the EFB with an absorbed glass mat (AGM) battery as both a service component for the subject vehicles and as original equipment for Bronco Sport vehicles with production dates beginning in mid-March 2024. The warranty claim rate for peer vehicles equipped with an AGM battery is substantially lower than that for the subject vehicle population. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. One of the VOQs submitted to NHTSA reported a minor rear-end collision resulting from a loss of power event. Included within Ford’s complaints were a reported single-vehicle collision and a vehicle fire which occurred following a loss of power event at a traffic light (fire cause and origin was not determined). Additionally, across ODI and manufacturer data, there were 12 allegations of either acid leaking from the 12V battery or smoke emitting from the battery area within the engine compartment. On April 12, 2024, Ford submitted recall 24V267 for MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles (total population 456,565). The recall remedy provides updated calibrations to the body control module and powertrain control module. Ford indicated that the update will result in improved detection of 12V battery state of charge during drive cycles and will provide notification to the driver if the battery significantly degrades while driving. Additionally, Ford has replaced the EFB with an absorbed glass mat (AGM) battery as both a service component for the subject vehicles and as original equipment for Bronco Sport vehicles with production dates beginning in mid-March 2024. The warranty claim rate for peer vehicles equipped with an AGM battery is substantially lower than that for the subject vehicle population. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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