2004 FLEETWOOD PROWLER FRONT FRAME AND PIN BOX FAILURE. RESULTING IN HAVING TO DISCONNECT 5TH WHEEL FROM TOW VEHICLE AND WAIT FOR REPAIR SERVICES. 5TH WHEEL HAS BEEN PARKED ON PROPERTY FOR OVER 2YEARS, HAS VERY LITTLE ACTUAL TOWING TIME, THE UNIT WAS NOT OVER LOADED. FRAME WELDS AND LAYUP WERE WHAT I CONSIDER ABSOLUTE GARBAGE. M…
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2004 FLEETWOOD PROWLER FRONT FRAME AND PIN BOX FAILURE. RESULTING IN HAVING TO DISCONNECT 5TH WHEEL FROM TOW VEHICLE AND WAIT FOR REPAIR SERVICES. 5TH WHEEL HAS BEEN PARKED ON PROPERTY FOR OVER 2YEARS, HAS VERY LITTLE ACTUAL TOWING TIME, THE UNIT WAS NOT OVER LOADED. FRAME WELDS AND LAYUP WERE WHAT I CONSIDER ABSOLUTE GARBAGE. MY WIFE AND I WERE STRANDED AT THE LAKE ON OUR VACATION,AND ARE STILL WAITING FOR A SOLUTION ON HOW TO GET IT TO A REPAIR SHOP. IF I HAD CONTINUED TOWING THIS 5TH WHEEL , ESPECIALLY IN THE HILLS THAT WE WERE TRAVELING IN, I AM QUITE SURE I WOULD HAVE LOST IT OFF THE BACK OF MY TRUCK.. TO DATE I THINK I HAVE READ APPROX. 30 -50 COMPLAINTS SIMILAR TO MINE WITH NO RESPONSE FROM EITHER FLEETWOOD OR LIPPERT FRAMES. I WOULD HATE TO THINK THAT IT WOULD TAKE A SEVERE WRECK AND THE LOSS OF LIVES TO WAKE THESE MANUFACTURERS UP...I AM HOPING MY INSURANCE WILL TAKE CARE OF THE REPAIRS ON MY RIG ,I CAN GUARANTEE NEITHER FLEETWOOD OR LIPPERT WILL. *TR
FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
CERTAIN TRAVEL TRAILERS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120 "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE AND LOADING INFORMATION PLACARD CONTAINS INCORRECT "LOAD RANGE "B" INFORMATION REGARDING THE MAXIMUM CARGO CARRYING CAPACITY. THE CORRECT TIRE IS A LOAD RANGE "C".
Consequence & remedy
Consequence: A FULLY LOADED TRAVEL TRAILER WILL OVERLOAD THE TIRES, WHICH COULD LEAD TO TIRE FAILURE, LOSS OF VEHICLE CONTROL, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE TIRES THAT ARE MARKED "LOAD RANGE "B" AND REPLACE IT WITH A "LOAD RANGE "C" TIRE. THE RECALL BEGAN ON NOVEMBER 30, 2005. OWNERS MAY CONTACT FLEETWOOD AT 1-800-445-3307.
ON CERTAIN FIFTH WHEEL TRAILERS, THE PROPANE GAS LINES THAT RUN THROUGH THE FLOOR OF THE SLIDE OUT ROOM PENETRATE THE FLOOR TOO FAR FROM THE OUTSIDE WALL CAUSING THE POTENTIAL FOR PINCHED LINES DURING SLIDE OUT ROOM OPERATION.
Consequence & remedy
Consequence: THIS COULD LEAD TO A PROPANE GAS LEAK AND THE POTENTIAL FOR AN EXPLOSION AND/OR FIRE.
Remedy: DEALERS WILL INSPECT AND, AS NECESSARY, REROUTE THE PROPANE GAS LINE. THIS RECALL BEGAN ON OCTOBER 24, 2005. OWNERS MAY CONTACT FLEETWOOD AT 1-800-509-3418.
CERTAIN FIFTH WHEEL TRAVEL TRAILERS HAVE MISSING WELDS ON THE CHASSIS CROSS-MEMBERS.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE THE CROSS-MEMBER TO BECOME DISLODGED, CREATING A ROAD HAZARD IF THE FIFTH WHEEL TRAVEL TRAILER IS IN MOTION, WHICH COULD RESULT IN A CRASH.
Remedy: LIPPERT COMPONENTS, IN CONJUNCTION WITH FLEETWOOD, WILL INSPECT THE CROSS-MEMBERS FOR MISSING WELDS, REPAIR THE WELDS IF NECESSARY, AND ADD ADDITIONAL SUPPORT TO THE AFFECTED AREA. OWNERS MAY CONTACT LIPPERT DIRECTLY AT 1-866-524-7821 TO MAKE ARRANGEMENTS TO HAVE THIS INSPECTION AND REPAIR PERFORMED. THE RECALL BEGAN ON AUGUST 4, 2005.
ON CERTAIN FIFTH WHEEL AND CONVENTIONAL TRAVEL TRAILERS EQUIPPED WITH ALUMINUM WHEELS MAY NOT HAVE HAD THE PROPER WHEEL LUG NUT TORQUE APPLIED. ADDITIONALLY, PAINT APPLIED TO THE MATING SURFACE OF THE HUB MAY CAUSE THE LUG NUTS TO BE MORE SENSITIVE TO LOOSENING DURING THE INITIAL SETTLING-IN OF COMPONENTS AND AFTER A WHEEL HAS BEEN REMOVED FOR SERVICE.
Consequence & remedy
Consequence: A WHEEL SEPARATION COULD OCCUR, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, REPAIR, OR REPLACE ANY DAMAGED WHEELS, LUG NUTS, LUG STUDS, AND MATING SURFACES. DEALERS WILL ALSO REMOVE PAINT FILM FROM THE MATING SURFACES. THE RECALL BEGAN ON AUGUST 5, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-509-3418.
ON CERTAIN CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH SIEMENS Q CIRCUIT BREAKER, THE CIRCUIT BREAKERS WERE MIS-MARKED.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN OVERHEATED CONDUCTOR IN A SUSTAINED OVERLOAD CONDITION WHICH COULD CAUSE PERSONAL INJURY AND/OR PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE CIRCUIT BREAKER IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN BY APRIL 5, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.
ON CERTAIN CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS, THE OWNER MANUALS EITHER DO NOT CONTAIN THE WHEEL LUG NUT TORQUE INFORMATION OR CONTAIN INCORRECT WHEEL LUG NUT TORQUE INFORMATION FOR THE OPTIONAL "ALUMINUM WHEEL"
Consequence & remedy
Consequence: VEHICLE OPERATION WITHOUT THE PROPER TORQUE APPLIED TO THE WHEEL LUG NUTS COULD RESULT IN THE LUG NUTS BECOMING LOOSE AND A WHEEL SEPARATION THAT COULD RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH A LABEL AND INSERT TO BE ADDED TO THE OWNER'S MANUAL. IF THE VEHICLE HAS THE "ALUMINUM WHEEL" OPTION, OWNERS ARE REQUESTED TO BRING THEIR VEHICLE INTO A DEALER TO HAVE THE WHEEL LUG NUTS TORQUED TO THE PROPER SPECIFICATIONS. OWNER NOTIFICATION BEGAN NOVEMBER 26, 2003. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-445-3307.
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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PE06005 · Inadvertent SLIDE-OUT Extension Movement
Opened Jan 20, 2006 · Closed May 2, 2006
Status: closed (inferred from source dates) · Equipment:recreational Vehicle/trailer
THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)
EA04009 · Wheel Separations
Opened Mar 17, 2004 · Closed Nov 24, 2004
Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs
ON JUNE 30, 2004, FLEETWOOD FILED A DEFECT NOTICE (04V-310) THAT OUTLINES A NOTIFICATION AND REPAIR PROGRAM INTENDED TO HAVE 2002-2004 MODEL YEAR FLEETWOOD FIFTH WHEEL AND TRAVEL TRAILER UNITS EQUIPPED WITH ALUMINUM WHEELS INSPECTED FOR THE PRESENCE OF PAINT AND OTHER FOREIGN SUBSTANCES IN THE CLAMP JOINT, ESPECIALLY BETWEEN THE WHEEL AND HUB CLAMP FACES, AND TO INSPECT FOR, AND CORRECT, ANY DAMAGE THAT MAY HAVE OCCURRED TO THE WHEELS OR HUBS DUE TO LOOSENING. THE CAMPAIGN INCLUDES A PROVISION TO PROVIDE THE AFFECTED VEHICLE OWNERS WITH INFORMATION ABOUT THE METHOD AND IMPORTANCE OF TORQUING THE WHEEL NUTS WITH A TORQUE WRENCH AS DESCRIBED IN THE CAMPAIGN NOTICE AND IN FLEETWOOD'S PUBLISHED OWNER'S MANUAL.ODI EXPRESSED CONCERN ABOUT THE CAMPAIGN PROGRAM BECAUSE IT ASKS OWNERS TO PERFORM THE POST-INSPECTION AND REPAIR TORQUING OF THE WHEEL MOUNTING NUTS (AT INTERVALS OF 10, 25, AND 50 MILES OR UNTIL STABILIZED).TO ASSURE THAT THIS ASPECT OF THE CAMPAIGN IS COMPLETED SUCCESSFULLY, ODI HAS ASKED FLEETWOOD TO NOTIFY ODI OF ANY INCIDENTS OF WHEEL SEPARATIONS THAT OCCUR ON CAMPAIGN-REPAIRED VEHICLES WHOSE OWNERS WERE ASKED TO PERFORM THE POST-REPAIR WHEEL NUT TORQUE PROCEDURE.
RQ03009 · Wheel Separations
Opened Nov 21, 2003 · Closed Mar 17, 2004
Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs
FLEETWOOD ENTERPRISES DETERMINED THAT THE WHEEL MOUNTING NUTS HAD BEEN INADEQUATELY TORQUED IN FIFTH WHEEL AND TRAVEL TRAILERS BUILT WITH ALUMINUM WHEELS SINCE JUNE 2002.FLEETWOOD ALERTEDOWNERS VIA A CUSTOMER ADVISORY NOTICE IN APRIL AND MAY OF 2003.ON OCTOBER 29, 2003, FLEETWOOD MADE A DEFECT DETERMINATION AND RENOTIFIED OWNERS. IN RESPONSE TO ODI'S INVESTIGATION, FLEETWOOD PROVIDED CERTAIN PRELIMINARY INFORMATION TO ODI, BUT THIS INFORMATION DOES NOT ADEQUATELY EXPLAIN THE REASON(S) FOR WHEEL SEPARATIONS, AND ODI CONTINUES TO BE CONCERNED THAT THE CORRECTIVE ACTIONS MAY NOT COMPLETELY ADDRESS THE ISSUE. FLEETWOOD'S CAMPAIGN DIRECTIVE REQUESTED THAT OWNERS RE-TORQUE THE WHEEL MOUNTING NUTS.ALTHOUGH RE-TORQUING IS CONSISTENT WITH GOOD MAINTENANCE PRACTICE, ODI IS CONCERNED THAT THE NEED TO FREQUENTLY RE-TORQUE THE WHEEL MOUNTING NUTS MAY BE INDICATIVE OF UNDERLYING DESIGN, ASSEMBLY, OR APPLICATION ISSUES THAT COULD AFFECT THE RETENTION INTEGRITY OF THE WHEEL MOUNTING SYSTEM.ALTHOUGH FLEETWOOD HAS ADVISED ODI THAT NO ADDITIONAL WHEEL SEPARATIONS HAVE OCCURRED SINCE THEIR OCTOBER 29, 2003 DEFECT REPORT AND ASSOCIATED OWNER NOTIFICATION, ODI WILL OPEN AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THE ISSUES THAT MAY BE CONTRIBUTING TO WHEEL SEPARATIONS IN FLEETWOOD VEHICLES.
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