Forward Collision AvoidanceService BrakesVehicle Speed Control
•What component or system failed or malfunctioned, and is it available for inspection upon request? oActive Brake Assist •How was your safety or the safety of others put at risk? oNo assist to stop the vehicle safely •Has the problem been reproduced or confirmed by a dealer or independent service center? oProblem occurs under a …
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•What component or system failed or malfunctioned, and is it available for inspection upon request? oActive Brake Assist •How was your safety or the safety of others put at risk? oNo assist to stop the vehicle safely •Has the problem been reproduced or confirmed by a dealer or independent service center? oProblem occurs under a certain condition. Others had the dealers tried to calibrate the sensors without any different in the result. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? oNo •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? oYes •Here the scenarios that repeats. oAfter you drive the vehicle for an extended period with the Adaptive Cruise Control (ACC) on a road with light to no traffic the "Active Distance Assist" feature that automatically disables the cruise control if it doesn't detect other vehicles in front for a certain period. It is also disabling the Active Brake Assist which I believe one to the safety features and this is the reason I chose this manufacture versus others.
Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Consequence & remedy
Consequence: A winch that operates unintentionally increases the risk of injury.
Remedy: Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
Additional source detail variants (2)
Equipment:mechanical:winch
Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Consequence: A winch that operates unintentionally increases the risk of injury.
Remedy: Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
Electrical System
Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Consequence: A winch that operates unintentionally increases the risk of injury.
Remedy: Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2022 Field Van Sprinter Problems, Complaints & Recalls | Skip That Year