2014 Fiat 500L

The contact owns a 2014 Fiat 500L. The contact stated while his wife was accelerating from a standing stop at a traffic signal, the vehicle hesitated and then jerk and lunged forward once the transmission was shifted into drive(D). The contact stated that the check engine warning light and a message "Transmission Fault" warning lights were illuminated. The contact stated that his wife stopped the vehicle and had difficulty shifting into park(P). The contact had to turn the vehicle off and on several times for the transmission to function normally. The contact stated that the hesitation and lunging forward nearly caused several crashes. The contact had taken the vehicle to a local dealer where the contact was advised that the check engine warning light was no longer illuminated, and that the vehicle could not be diagnosed if the warning light was not illuminated. The vehicle was not repaired. The failure was intermittent. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and referred the contact to a dealer because the failure was related to NHTSA Campaign Number: 17V192000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 108,672.

The contact owns a 2014 Fiat 500L. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V192000 (Power Train) which was associated with the VIN; however, the contact had not yet received notification of the recall. The failure mileage was approximately 89,000.

The contact owns a 2014 Fiat 500L. The contact stated upon shifting into drive(D) or reverse(R), the gear shifter would move to the intended gear; however, the instrument panel would indicate that the vehicle was in neutral(N). There was no warning light illuminated. Additionally, the contact stated that the vehicle would jerk and would hesitate to respond while driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the power train had failed. The dealer was not notified of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V103000 (Power Train); however, the VIN was not included. Additionally, the contact became aware that the vehicle had a salvaged title. The manufacturer was not notified of the failure. The failure mileage was approximately 84,864.

WON'T SHIFT OUT OF PARK OR REVERSE, IT'S A KNOWN ISSUE THAT HASN'T BEEN ADDRESSED. THERE WERE TWO RECALLS, ONE IN 2014 AND ONE IN 2017 - THE TWO OPTIONS WERE TO REPROGRAM OR REPLACE PART. MY CAR APPARENTLY ONLY HAD THE REPROGRAMMING DONE AND STILL EXPERIENCES THE ISSUE BUT THE RECALL IS CONSIDERED CLOSED AT THAT. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME ISSUE.

The contact owns a 2014 Fiat 500L. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact was able to continue driving. The contact stated while driving at an undisclosed speed, the vehicle was making an abnormal clunking sound. The contact smelled a burning odor and saw black smoke inside the vehicle. The contact veered to the side of the road. The vehicle was taken to the dealer where it was diagnosed that a gear was damaged. The part was replaced; however, while driving at 70 MPH, the transmission warning light illuminated and a message indicating to shift into neutral(N), then drive(D) was displayed. The vehicle started decelerating independently. The contact stated that as she shifted into neutral(N) and then into drive(D), the vehicle responded as needed. However, the failure had been reoccurring while driving and coming to a stop. The vehicle was taken to a local Pep Boys where it was diagnosed that the oil temperature sensors had failed. The vehicle was then taken to the Chrysler dealer who informed the contact that they could not duplicate the failure and they could not service the vehicle as they did not have equipment for Fiat vehicles. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Manual transmission refused to shift while vehicle was moving. Car was stuck in neutral, so I was able to coast to curb. Had it been in gear, it would probably have been stuck in that one gear. Thinking it was just a broken cable, I took it to Telle Tire in Maplewood. They discovered the broken bushing and called a FIAT dealer for a replacement. The dealer informed them that this was a common problem, but that the part was not available separately; we'd have to buy the whole transmission ($6,000!), which they had in stock. Telle was able to locate an aftermarket bushing and I authorized the repair, which will run a little over $600.00. This has not been completed yet. There were no warning signs of the failure.

So the dealer fixed the transmission / power train recall in 2020, my car is now doing exactly what the recall states, getting stuck in park, asking me to put engine in neutral and then drive without the car moving, so on and so forth. Fiat, as well as the repair dealer northside imports, is refusing to fix this issue as they state the car is out of warranty, and they feel they fixed the recall. This car only has 73k miles on it. The other issue of complaint is that the wire melted on the blower fan for the ac unit. Smelled burning wires in the car, and both fiat and dealer state that is normal wear and tear. That is not, as it could have caused a fire inside the car, luckily i was able to pull over and put out the smoldering wire. I need this fixed, and fiat is refusing to cover. They stated i need a new power train module and transmission which cost 12k which is 4k higher than the actual value of the car. During this whole time, fiat and the dealership was recommending that i purchase a new car. I want to know how i can get this fixed or the manufacturer to acknowledge they have a safety issue. I also got charged 326 dollars just for them to diagnose the issue. nothing fixed. 326 dollars to plug in a machine for 15 minutes. This is very wrong.

The contact owns a 2014 FIAT 500L. The contact stated while driving 25 MPH, the vehicle lost motive power but did not stall. The contact stated that after depressing the accelerator pedal the regained motive power. The contact stated that after the vehicle accelerated to 60 MPH the vehicle started to decelerate independently. The contact stated that the service transmission and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a software update that needed to be performed by the dealer. The dealer was contacted and notified of the failure. The contact was informed that there was a software update previously available which had since been closed. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 75,000.

The contact owns a 2014 Fiat 500L. The contact stated while driving 25 MPH, the transmission warning light illuminated on the instrument panel. The vehicle also instructed the driver to put the vehicle in neutral. The contact safely drove the vehicle to the side of the road. The vehicle was towed a friend's house, then to AAMCO Transmissions & Total Car Care. The dealer diagnosed the vehicle with transmission failure. The vehicle was then towed to an independent mechanic who diagnosed the vehicle with transmission failure and notified the contact of recalls for similar failures. The manufacturer was notified. The contact related the failure to NHTSA Campaign Number: 14V103000 (Power Train) and 17V192000 (Power Train). The approximate failure mileage was 120,000.