NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
124 reportsMileage unknown · Mar 22, 2016
Power Train
IT HAS THE EURO TWIN AUTOMATIC CLUTCH SYSTEM, AND THE TRANSMISSION IS VERY SLOW TO RESPOND. WHEN TRYING TO ACCELERATE THE CAR WILL SIT FOR A SEW SECONDS BEFORE FINALLY GOING. IT HAS PUT US IN NEAR-ACCIDENT SITUATION SEVERAL TIMES. ITS HARD TO SPEED UP TO MERGE ON A HIGHWAY, OR GET THROUGH A ROUND-ABOUT. WE NEVER KNOW IF THE CAR …
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IT HAS THE EURO TWIN AUTOMATIC CLUTCH SYSTEM, AND THE TRANSMISSION IS VERY SLOW TO RESPOND. WHEN TRYING TO ACCELERATE THE CAR WILL SIT FOR A SEW SECONDS BEFORE FINALLY GOING. IT HAS PUT US IN NEAR-ACCIDENT SITUATION SEVERAL TIMES. ITS HARD TO SPEED UP TO MERGE ON A HIGHWAY, OR GET THROUGH A ROUND-ABOUT. WE NEVER KNOW IF THE CAR IS GOING TO GO OR JUST SIT THERE. IT HAS HAD THE SOFTWARE UPDATES DONE 3 TIMES, AND HAS BEEN REPORTED TO FIAT. ALL THEY TELL US IS "ITS WORKING AS IT SHOULD" INSTEAD OF ACKNOWLEDGING THAT THE SYSTEM ITSELF IS FLAWED. WE DO NOT FEEL SAFE DRIVING IT THROUGH TOWN OR EVEN ON THE HIGHWAY BECAUSE IT JUST DOES NOT SHIFT GEARS LIKE A SHOULD AND WE CAN'T TRUST IT.
NHTSA ODI #10851071
15,679 miles · Feb 23, 2016
Unknown Or Other
DRIVING CAR ON FREEWAY IN FAST LANE GOING TO WORK GOING ABOUT 65 MPH CAR SUDDENLY LOOSES POWER, GAS PEDAL NOT WORKING. NO WARNING LIGHTS ON DASH EVERYTHING THE SAME WAY AS BEFORE. PUT FLASHERS ON TRIED TO PULL OVER IN RUSH HOUR TRAFFIC. FINALLY GOT TO SIDE TURNED CAR OFF AND BACK ON AND EVERYTHING WAS NORMAL. HAD IT TOWED SHOP S…
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DRIVING CAR ON FREEWAY IN FAST LANE GOING TO WORK GOING ABOUT 65 MPH CAR SUDDENLY LOOSES POWER, GAS PEDAL NOT WORKING. NO WARNING LIGHTS ON DASH EVERYTHING THE SAME WAY AS BEFORE. PUT FLASHERS ON TRIED TO PULL OVER IN RUSH HOUR TRAFFIC. FINALLY GOT TO SIDE TURNED CAR OFF AND BACK ON AND EVERYTHING WAS NORMAL. HAD IT TOWED SHOP SAID THEY COULD NOT FIND ANYTHING BUT AN OLD CODE THAT SHOWED UP AND WAS NOT ACTIVE. I COULD OF EASILY BEEN KILLED.
NHTSA ODI #10837882
36,000 miles · Feb 16, 2016
Power Train
TL* THE CONTACT OWNS A 2014 FIAT 500L. AFTER DRIVING THE VEHICLE AND PARKING IT FOR APPROXIMATELY TEN MINUTES, THE VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS N…
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TL* THE CONTACT OWNS A 2014 FIAT 500L. AFTER DRIVING THE VEHICLE AND PARKING IT FOR APPROXIMATELY TEN MINUTES, THE VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V103000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. ......UPDATED 04/01/16 *BF THE CONSUMER STATED THE TRANSMISSION WAS REBUILT AFTER FIVE WEEKS. UPDATED 04/14/16. *JB
NHTSA ODI #10836349
18,000 miles · Feb 8, 2016
Power Train
WHILE AT A STAND STILL IN GEAR AT A DRIVE THRU, CAR STARTED SMOKING HEAVILY. STRONG SMELL OF SOMETHING BURNING. TOOK CAR IN TO SERVICE DEPT. WAS TOLD THAT THIS PARTICULAR MODEL VEHICLE HAS BEEN HAVING ISSUES WITH STOP AND GO TRAFFIC. WAS TOLD THERE WAS NOTHING THEY COULD DO. RESEARCHED PROBLEM AND HAVE FOUND OUT THAT THERE SEEM …
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WHILE AT A STAND STILL IN GEAR AT A DRIVE THRU, CAR STARTED SMOKING HEAVILY. STRONG SMELL OF SOMETHING BURNING. TOOK CAR IN TO SERVICE DEPT. WAS TOLD THAT THIS PARTICULAR MODEL VEHICLE HAS BEEN HAVING ISSUES WITH STOP AND GO TRAFFIC. WAS TOLD THERE WAS NOTHING THEY COULD DO. RESEARCHED PROBLEM AND HAVE FOUND OUT THAT THERE SEEM S TO BE A LOT OF ISSUES WITH THE DDCT TRANSMISSION ON THESE CARS. CALLED FIAT USA AND EXPLAINED TO THEM THE PROBLEM AND WAS ADVISED THAT WE HAD TO PLACE THE VEHICLE (AUTOMATIC TRANSMISSION) IN NEUTRAL AT EVERY STOP AND GO SITUATION. DEALER CHECKED CLUTCH SYSTEM ON VEHICLE AND ADVISED US THAT YES THERE WAS SIGNS OF CLUTCH OVERHEATED. CALLED FIAT USA AGAIN AND ADVISED THEM OF WHAT DEALER HAD SAID AND FIAT USA TOLD ME THAT I WAS RESPONSIBLE BECAUSE I DID NOT READ MY OWNERS MANUAL. I READ THE ENTIRE MANUAL, PAGE BY PAGE AND NOWHERE IN THE MANUAL DOES IT STATE THAT THE VEHICLE HAS TO BE PLACED IN NEUTRAL AT STOP AND GO SITUATIONS. FIAT USA REFUSES TO ACKNOWLEDGE THAT THERES SEEMS TO BE A PROBLEM WITH THE CLUTCH SYSTEM ON THIS MODEL VEHICLE EVEN THOUGH THERES A LOT POST ON THE TOPIC ON THE INTERNET
NHTSA ODI #10824740
28,000 miles · Feb 3, 2016
Power Train
I BARELY HAD THE CAR OVER ONE YEAR BEFORE THE CLUTCH GOES OUT WITHOUT WARNING PREMATURELY AS I'VE NOTICED IS THE CASE WITH SEVERAL OTHER OWNERS. THEY WON'T FIX IT UNDER WARRANTY AND WORD IT "WEAR AND TEAR" TO KEEP FROM PAYING FOR IT. IT COST ME $1200 TO FIX AN ALMOST BRAND NEW CAR. I PULLED INTO A FRIEND'S DRIVE AND WITH NO WA…
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I BARELY HAD THE CAR OVER ONE YEAR BEFORE THE CLUTCH GOES OUT WITHOUT WARNING PREMATURELY AS I'VE NOTICED IS THE CASE WITH SEVERAL OTHER OWNERS. THEY WON'T FIX IT UNDER WARRANTY AND WORD IT "WEAR AND TEAR" TO KEEP FROM PAYING FOR IT. IT COST ME $1200 TO FIX AN ALMOST BRAND NEW CAR. I PULLED INTO A FRIEND'S DRIVE AND WITH NO WARNING I HEARD A POP WHEN I DEPRESSED THE CLUTCH AND IT WOULD.NO LONGER MOVE OR ALLOW ME TO SHIFT.
NHTSA ODI #10823885
30,000 miles · Dec 14, 2015
Power Train
TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT STATED THAT THE DUAL CLUTCH SYSTEM FAILED TO FUNCTION PROPERLY CAUSING THE VEHICLE TO BE UNABLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10810081
24,500 miles · Dec 1, 2015
Power TrainVehicle Speed Control
IN ALL WEATHER CONDITIONS WHEN PUTTING THE VEHICLE DRIVE OR REVERSE THE CAR HESITATES AND IS SLOW TO GET INTO DRIVE/REVERSE... EVEN WHEN AT A STOP SIGN OR A STOP LIGHT THE CAR IS STARTING TO HESITATE BEFORE PROPERLY ACCELERATING.
NHTSA ODI #10807666
33,000 miles · Nov 30, 2015
Vehicle Speed Control
CAR STALL ON THE HIGHWAY 3 TIMES, TOOK THE CAR TO FIAT DEALER FOUND NOTHING IS WRONG WITH CAR, NOT FEEL SAFE WITH THIS CAR. MY WIFE WAS DRIVING THE CAR AT A SPEED OF 65 MILES AND THE CAR STALL COMPLETELY. MANUFACTURER AND SERVICE DEPARTMENT SAYING CAR IS SAFE TO DRIVE BUT DID NOT FIND THE PROBLEM.
NHTSA ODI #10807519
22,000 miles · Nov 24, 2015
Steering
WHILE DRIVING MY VEHICLE AT INTERSTATE SPEED THE STEERING MECHANISM TENDS TO "HANG UP" BUT WITH EXTRA EFFORT YOU CAN STEER THROUGH IT. THIS HAPPENS RANDOMLY & SOMETIMES REQUIRES A LOT OF EXTRA STEERING EFFORT. SINCE MY NEAREST DEALER HERE IN EAST GALESBURG, IL IS 40+ MILES AWAY & I WAS TAKING A TRIP TO FLORIDA, I EISKED THE STEE…
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WHILE DRIVING MY VEHICLE AT INTERSTATE SPEED THE STEERING MECHANISM TENDS TO "HANG UP" BUT WITH EXTRA EFFORT YOU CAN STEER THROUGH IT. THIS HAPPENS RANDOMLY & SOMETIMES REQUIRES A LOT OF EXTRA STEERING EFFORT. SINCE MY NEAREST DEALER HERE IN EAST GALESBURG, IL IS 40+ MILES AWAY & I WAS TAKING A TRIP TO FLORIDA, I EISKED THE STEERING ISSUE & AFTER ARRIVAL IN FLORIDA TOOK THE VEHICLE TO THE DEALER IN WINTER HAVEN, FL, WINTER HAVEN ALFA ROMEO & FIAT OF WINTER HAVE. AT FIRST THEY SAID THEY COULDN'T DUPLICATE THE ISSUE, I DON'T BELIEVE THEY DROVE IT AT HIGHWAY SPEED, BUT THEY WENT THROUGH THEIR SERVICE "STAR" SYSTEM & WERE TOLD TO CHANGE THE RACK & PINION SYSTEM. THEY DID BUT ON MY RETURN HOME A WEEK LATER THE ISSUE STILL PERSISTS. I'M AFRAID TO DRIVE THE VEHICLE IN THE EVENT THE STEERING LOCKS UP TOTALLY WHICH WILL RENDER THE STEERING INOPERATIVE & BE SUSCEPTIBLE TO A SERIOUS ACCIDENT . I COMPLETED COMPLAINT FORMS TO FIAT & EVEN ADDRESSED THE ISSUE IN THEIR SERVICE SURVEY WITH NO RESPONSE. I FINALLY SENT AN E-MAIL, RECEIVED A GENERIC REPLY THAT THEY WOULD CALL ME IN 2 DYAS, NEVER DID AFTER 5 DAYS, SO I CALLED. THEY OFFERED TO HAVE THE VEHICLE TOWED TO THEIR DEALER IN DAVENPORT, IA BUT WOULD NOT PERMIT A USER/RENTAL VEHICLE UNTIL DIAGNOSED. SO I WOULD BE WITHOUT TRANSPORTATION FOR HOWEVER LONG IT TAKES FOR THEM TO LOCATE THE PROBLEM, IF THEY ARE EVEN QUALIFIED TO DO. THE DEALER SAID THAT IF I DROVE IT THERE, AS I SAID I'M AFRAID TO DO SO, THEY WOULD ARRANGE FOR A LOANER. THIS STEERING ISSUE IS VERY DANGEROUS, THUS WHY I'M DEFERRING IT TO YOU AS FIAT SEEMS TO HAVE LITTLE CONCERN.
NHTSA ODI #10806463
20,000 miles · Nov 23, 2015
Electrical SystemElectronic Stability Control (esc)Engine
I BOUGHT CAR ON MAY 2014. AFTER I USED CAR FOR 2-3 MONTHS I HAVE A PROBLEM ABOUT I COULDN'T START BECAUSE OF NO BATTERY POWER. I TOOK TO THE SHOP AND THEY SAID CHANGE THE BATTERY BRAND NEW. HOWEVER, AFTER I USE CAR FOR 6-7 MONTHS IT HAPPENED AGAIN THAT I COULDN'T START THE CAR D/T NO BATTERY, THE TECHNICIAN SAID TO ME THAT THE …
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
NHTSA ODI #10806381
Official recalls
3Jun 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Fiat 500 vehicles. The tire pressure monitoring system (TPMS) warning light may not illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A TPMS warning light that fails to illuminate can result in the vehicle being driven with improperly inflated tires, increasing the risk of a crash.
Remedy: Dealers will reprogram the TPMS electronic control unit module, free of charge. Owners were mailed July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 80B.
May 16, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2016 Fiat 500 vehicles manufactured June 21, 2010, through January 12, 2016, equipped with a manual transmission. The clutch diaphragm spring may fracture and fail, causing an inability to switch gears.
Consequence & remedy
Consequence: If the clutch diaphragm spring fails, the driver may not be able to shift gears or the vehicle may lose motive power, increasing the risk of a crash.
Remedy: The remedy for this recall will include the installation of a clutch pedal limiter and a clutch pedal switch. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S34.
May 18, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 battery electric vehicles manufactured March 8, 2013, to March 7, 2015. The Electric Vehicle Control Unit (EVCU) of the affected vehicles may set a diagnostic trouble code (DTC) that may cause the transmission to unexpectedly shift to neutral.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, the loss of drive could increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the EVCU, free of charge. The recall began June 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R20.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.