IT HAS THE EURO TWIN AUTOMATIC CLUTCH SYSTEM, AND THE TRANSMISSION IS VERY SLOW TO RESPOND. WHEN TRYING TO ACCELERATE THE CAR WILL SIT FOR A SEW SECONDS BEFORE FINALLY GOING. IT HAS PUT US IN NEAR-ACCIDENT SITUATION SEVERAL TIMES. ITS HARD TO SPEED UP TO MERGE ON A HIGHWAY, OR GET THROUGH A ROUND-ABOUT. WE NEVER KNOW IF THE CAR …
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IT HAS THE EURO TWIN AUTOMATIC CLUTCH SYSTEM, AND THE TRANSMISSION IS VERY SLOW TO RESPOND. WHEN TRYING TO ACCELERATE THE CAR WILL SIT FOR A SEW SECONDS BEFORE FINALLY GOING. IT HAS PUT US IN NEAR-ACCIDENT SITUATION SEVERAL TIMES. ITS HARD TO SPEED UP TO MERGE ON A HIGHWAY, OR GET THROUGH A ROUND-ABOUT. WE NEVER KNOW IF THE CAR IS GOING TO GO OR JUST SIT THERE. IT HAS HAD THE SOFTWARE UPDATES DONE 3 TIMES, AND HAS BEEN REPORTED TO FIAT. ALL THEY TELL US IS "ITS WORKING AS IT SHOULD" INSTEAD OF ACKNOWLEDGING THAT THE SYSTEM ITSELF IS FLAWED. WE DO NOT FEEL SAFE DRIVING IT THROUGH TOWN OR EVEN ON THE HIGHWAY BECAUSE IT JUST DOES NOT SHIFT GEARS LIKE A SHOULD AND WE CAN'T TRUST IT.
NHTSA ODI #10851071
36,000 miles · Feb 16, 2016
Power Train
TL* THE CONTACT OWNS A 2014 FIAT 500L. AFTER DRIVING THE VEHICLE AND PARKING IT FOR APPROXIMATELY TEN MINUTES, THE VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS N…
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TL* THE CONTACT OWNS A 2014 FIAT 500L. AFTER DRIVING THE VEHICLE AND PARKING IT FOR APPROXIMATELY TEN MINUTES, THE VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V103000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. ......UPDATED 04/01/16 *BF THE CONSUMER STATED THE TRANSMISSION WAS REBUILT AFTER FIVE WEEKS. UPDATED 04/14/16. *JB
NHTSA ODI #10836349
18,000 miles · Feb 8, 2016
Power Train
WHILE AT A STAND STILL IN GEAR AT A DRIVE THRU, CAR STARTED SMOKING HEAVILY. STRONG SMELL OF SOMETHING BURNING. TOOK CAR IN TO SERVICE DEPT. WAS TOLD THAT THIS PARTICULAR MODEL VEHICLE HAS BEEN HAVING ISSUES WITH STOP AND GO TRAFFIC. WAS TOLD THERE WAS NOTHING THEY COULD DO. RESEARCHED PROBLEM AND HAVE FOUND OUT THAT THERE SEEM …
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WHILE AT A STAND STILL IN GEAR AT A DRIVE THRU, CAR STARTED SMOKING HEAVILY. STRONG SMELL OF SOMETHING BURNING. TOOK CAR IN TO SERVICE DEPT. WAS TOLD THAT THIS PARTICULAR MODEL VEHICLE HAS BEEN HAVING ISSUES WITH STOP AND GO TRAFFIC. WAS TOLD THERE WAS NOTHING THEY COULD DO. RESEARCHED PROBLEM AND HAVE FOUND OUT THAT THERE SEEM S TO BE A LOT OF ISSUES WITH THE DDCT TRANSMISSION ON THESE CARS. CALLED FIAT USA AND EXPLAINED TO THEM THE PROBLEM AND WAS ADVISED THAT WE HAD TO PLACE THE VEHICLE (AUTOMATIC TRANSMISSION) IN NEUTRAL AT EVERY STOP AND GO SITUATION. DEALER CHECKED CLUTCH SYSTEM ON VEHICLE AND ADVISED US THAT YES THERE WAS SIGNS OF CLUTCH OVERHEATED. CALLED FIAT USA AGAIN AND ADVISED THEM OF WHAT DEALER HAD SAID AND FIAT USA TOLD ME THAT I WAS RESPONSIBLE BECAUSE I DID NOT READ MY OWNERS MANUAL. I READ THE ENTIRE MANUAL, PAGE BY PAGE AND NOWHERE IN THE MANUAL DOES IT STATE THAT THE VEHICLE HAS TO BE PLACED IN NEUTRAL AT STOP AND GO SITUATIONS. FIAT USA REFUSES TO ACKNOWLEDGE THAT THERES SEEMS TO BE A PROBLEM WITH THE CLUTCH SYSTEM ON THIS MODEL VEHICLE EVEN THOUGH THERES A LOT POST ON THE TOPIC ON THE INTERNET
NHTSA ODI #10824740
28,000 miles · Feb 3, 2016
Power Train
I BARELY HAD THE CAR OVER ONE YEAR BEFORE THE CLUTCH GOES OUT WITHOUT WARNING PREMATURELY AS I'VE NOTICED IS THE CASE WITH SEVERAL OTHER OWNERS. THEY WON'T FIX IT UNDER WARRANTY AND WORD IT "WEAR AND TEAR" TO KEEP FROM PAYING FOR IT. IT COST ME $1200 TO FIX AN ALMOST BRAND NEW CAR. I PULLED INTO A FRIEND'S DRIVE AND WITH NO WA…
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I BARELY HAD THE CAR OVER ONE YEAR BEFORE THE CLUTCH GOES OUT WITHOUT WARNING PREMATURELY AS I'VE NOTICED IS THE CASE WITH SEVERAL OTHER OWNERS. THEY WON'T FIX IT UNDER WARRANTY AND WORD IT "WEAR AND TEAR" TO KEEP FROM PAYING FOR IT. IT COST ME $1200 TO FIX AN ALMOST BRAND NEW CAR. I PULLED INTO A FRIEND'S DRIVE AND WITH NO WARNING I HEARD A POP WHEN I DEPRESSED THE CLUTCH AND IT WOULD.NO LONGER MOVE OR ALLOW ME TO SHIFT.
NHTSA ODI #10823885
30,000 miles · Dec 14, 2015
Power Train
TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT STATED THAT THE DUAL CLUTCH SYSTEM FAILED TO FUNCTION PROPERLY CAUSING THE VEHICLE TO BE UNABLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10810081
24,500 miles · Dec 1, 2015
Power TrainVehicle Speed Control
IN ALL WEATHER CONDITIONS WHEN PUTTING THE VEHICLE DRIVE OR REVERSE THE CAR HESITATES AND IS SLOW TO GET INTO DRIVE/REVERSE... EVEN WHEN AT A STOP SIGN OR A STOP LIGHT THE CAR IS STARTING TO HESITATE BEFORE PROPERLY ACCELERATING.
NHTSA ODI #10807666
62,000 miles · Nov 17, 2015
Power Train
MY PREVIOUS COMPLAINT NHTSA # 10790955 WAS FILED PRIOR TO FIAT DIAGNOSING MY 2014 500L. I HAVE BEEN INFORMED THAT A REAR PLATE IN THE EURO CLUTCH TRANSMISSION FAILED CAUSING THE THE TRANSMISSION TO BLOW APART WHILE I WAS DRIVING THE VEHICLE.
NHTSA ODI #10794312
500 miles · Nov 15, 2015
Power TrainService BrakesCrash
FIRST INCIDENT WAS TWO WEEKS AFTER I PURCHASED THE FIAT 500L. THE BRAKES JAMMED AND I ENDED REAR ENDING ANOTHER VEHICLE. THE SECOND INCIDENT WAS SIX WEEKS AGO AFTER REPLACING THE FRONT BRAKES. I PURCHASED NEW ROTORS AND PADS;THAT EVENING THE BRAKES JAMMED AND CAUSED ME TO REAR END ANOTHER VEHICLE TWICE. MY FIAT 500L HAS EXPE…
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FIRST INCIDENT WAS TWO WEEKS AFTER I PURCHASED THE FIAT 500L. THE BRAKES JAMMED AND I ENDED REAR ENDING ANOTHER VEHICLE. THE SECOND INCIDENT WAS SIX WEEKS AGO AFTER REPLACING THE FRONT BRAKES. I PURCHASED NEW ROTORS AND PADS;THAT EVENING THE BRAKES JAMMED AND CAUSED ME TO REAR END ANOTHER VEHICLE TWICE. MY FIAT 500L HAS EXPERIENCED LOSING COMMUNICATION FROM THE COMPUTER TO THE TRANSMISSION, WHICH CAUSED MY VEHICLE TO STALL ON VARIOUS STREETS AND WHILE IN MOVING TRAFFIC. ON FRIDAY 13, 2015; MY FIAT 500L MADE A NOISE SO LOUD THAT IT SOUNDED LIKE IT WAS GOING TO BLOW UP. I IMMEDIATELY CHECKED THE ENGINE AND IT SOUNDED LIKE A LARGE HEAVY PIECE OF METAL WAS TRYING TO BREAK THROUGH THE ENGINE WALL. I TURNED THE VEHICLE OFF AND WAITED FOR 20 MIN. I STARTED THE VEHICLE AND THE NOISE WENT AWAY. AS I PULLED OFF THE VEHICLE STARTED MAKING A REAL LOUD NOISE AND SHUT OFF. THE VEHICLE HAS BEEN TOWED TO THE DEALER; HOWEVER FIAT IS ONLY CONCERNED THAT THEY DO NOT HAVE TO PAY FOR IT BECAUSE THE CAR IS OUT OF WARRANTY. MY ISSUE IS NOT THE MILEAGE; HOWEVER MY SAFETY. I AM NOT EASILY SCARED; HOWEVER I FELT LIKE MY FIAT 500L WAS GOING TO BLOW UP. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS CAR, FCA NEEDS TO BUY BACK EVERY LAST ONE.
NHTSA ODI #10790455
19,000 miles · Nov 13, 2015
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2014 FIAT 500. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY SLOWED DOWN TO 5 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND THEN DEPRESSED THE PEDAL TO THE FL…
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TL* THE CONTACT OWNS A 2014 FIAT 500. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY SLOWED DOWN TO 5 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND THEN DEPRESSED THE PEDAL TO THE FLOOR. THE VEHICLE EVENTUALLY RESPONDED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT LOWER SPEEDS, USUALLY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
NHTSA ODI #10790266
26,000 miles · Oct 5, 2015
Power Train
MY WIFE WAS IN TRAFFIC AND HER VEHICLE WOULD NOT GO AND THE TRANSMISSION LIGHT CAME ON. SHE WAS STRANDED AND HAD TO CALL A WRECKER. THE DEALER TESTED THE VEHICLE AND FOUND NOTHING WRONG EXCEPT THAT IT WAS THE DOUBLE CLUTCH DESIGN FLAW AND STATED I NEEDED TO CALL FIAT AND PLACE A COMPLAINT. I DID SO AND FIAT SAID IT WAS A NATURAL…
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MY WIFE WAS IN TRAFFIC AND HER VEHICLE WOULD NOT GO AND THE TRANSMISSION LIGHT CAME ON. SHE WAS STRANDED AND HAD TO CALL A WRECKER. THE DEALER TESTED THE VEHICLE AND FOUND NOTHING WRONG EXCEPT THAT IT WAS THE DOUBLE CLUTCH DESIGN FLAW AND STATED I NEEDED TO CALL FIAT AND PLACE A COMPLAINT. I DID SO AND FIAT SAID IT WAS A NATURAL DESIGN CHARACTERISTIC AND SE NEEDS TO PUT THE CAR IN NEUTRAL WHEN IN STOP AND GO TRAFFIC. LETS FACE IT IF THE DEALER WOULD OF STATED THAT WHEN I PURCHASED THE VEHICLE I WOULD NOT HAVE PURCHASED IT. HOW STUPID DOES FIAT THINK WE AMERICANS ARE? I AM GOING FORWARD WITH A LAWSUIT. DO NOT EVER PURCHASE A FIAT PRODUCT !!!
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Fiat 500 vehicles. The tire pressure monitoring system (TPMS) warning light may not illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A TPMS warning light that fails to illuminate can result in the vehicle being driven with improperly inflated tires, increasing the risk of a crash.
Remedy: Dealers will reprogram the TPMS electronic control unit module, free of charge. Owners were mailed July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 80B.
Chrysler (FCA US LLC) is recalling certain model year 2012-2016 Fiat 500 vehicles manufactured June 21, 2010, through January 12, 2016, equipped with a manual transmission. The clutch diaphragm spring may fracture and fail, causing an inability to switch gears.
Consequence & remedy
Consequence: If the clutch diaphragm spring fails, the driver may not be able to shift gears or the vehicle may lose motive power, increasing the risk of a crash.
Remedy: The remedy for this recall will include the installation of a clutch pedal limiter and a clutch pedal switch. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S34.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 battery electric vehicles manufactured March 8, 2013, to March 7, 2015. The Electric Vehicle Control Unit (EVCU) of the affected vehicles may set a diagnostic trouble code (DTC) that may cause the transmission to unexpectedly shift to neutral.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, the loss of drive could increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the EVCU, free of charge. The recall began June 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R20.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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