2013 Fiat 500

THE CAR HAS HAD THE RECALL SAFETY RECALL S34 / NHTSA 16V-302 <BR/>MANUAL TRANSAXLE CLUTCH PEDAL PERFORMED BACK AT 30,000 MI. CLEARLY DOSENT FIX THE PRESSURE PLATE ISSUE, AS I'M AN SURE THIS IS WHAT HAPPENED WHEN I WAS GETTING TIRES INSTALLED AND THE STATE INSPECTION AT A NTB SHOP. WHEN YOU HIT THE PEDAL THE CLITCH DOES NOT DISENGAGE, MEANING THE CLUTCH IS ALWAYS ENGAGED AND YOU CANNOT SHIFT GEARS. I PERSONALLY INSPECTED THE CLUTCH SYSTEM FROM THE PEDAL TO THE CLUTCH ARM AND CAN SEE THE CLUTCH DISENGAGEMENT ARM MOVING WHICH LEADS ME TO BELIEVE THAT THE PRESSURE PLATE SPRING IS BROKEN. I HAVE TRIED TO CONTACT THE LOCAL DEALER HERE IN ROANOME, VA TO NO AVAIL. SOUNDS LIKE I WILL BE DOING THE CLUTCH AND RELATED PARTS MYSELF, SO I FIGURED I WOULD GET MY COMPLAINT IN INCASE SOMEONE WANTS TO INSPECT PARTS AS THEY GET REMOVED. THE VEHICLE HAD THIS FAILURE WHILE MOVING SLOWLY IN A SHOP TO BE PUT ON A LIFT TO HAVE TIRES INSTALLED. NO PHOTOS YET, BUT WILL BE GETTING THEM SOON.

SO - I'VE GOT A 2013 500E AND IT STARTED DOING THIS LAST WEEK OR SO. THE RBC, THE ESC, THE ABS, AND EVEN THE HILL ASSIST TRANSIENTLY, AND ONCE OR TWICE EVEN WENT INTO 'PROPULSION SYSTEM SERVICE' ERROR MODE AND WOULDN'T RUN. AFTER A RE-START IT WOULD THEN RUN. EVEN DID THE BATTERY TRICK. NOT SURE IF IT HELPED OR NOT. SO, I DECIDED TO DO THE OBD2 - WITH THE KONNWEI AND THE ALFOBD - FULL PROGRAM - AND IT WAS ABLE TO CLEAR THE CODES AND PULL UP THE ERRORS : U0001, U1201, U1487 - AND EVEN THOUGH IT RECURS AND I FEEL A CLICK AND CHANGE IN BRAKING WHEN THE RBC LIGHT GOES OFF, AND THE ESC LIGHT, AND EVENTUALLY THE ABS LIGHT TOO, AND IT STARTS MAKING FUNNY NOISES FROM THE BRAKES WHEN STOPPED AND PRESSED DEEPLY, BUT I'M ABLE TO CLEAR IT AND GOES BACK TO NORMAL. BUT IT ALWAYS RECURS. ONCE IT WENT AWAY FOR 2 DAYS. ANYWAY - FOUND A TSB ON THIS : NUMBER 08-045-16 - FROM APRIL 22, 2016. AND DESCRIBES PRETTY MUCH ALL THIS AND THE CODES. APPARENTLY THE RBC, AND ABS MODULES NEED REFLASH BY THE DEALER - OR SOMEONE WITH THE WITECH SOFTWARE AND INTERFACE. HERE'S A LINK TO THE PDF ITSELF: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/SB-10076281-3639.PDF - MY MAIN PROBLEM IS MY LOCAL DEALER IN TUCSON DOES NOT HAVE 500E CERTIFICATION NOR A TECH TO SERVICE THE 500E. I'D HAVE TO DRIVE 100 MILES OR SO UP TO PHOENIX TO GET IT DONE. SO I WOULD NEED TO HAUL IT UP THERE. THIS SUCKS. CALLED THE FCA SUPPORT LINE, THEY SAY THERE'S NOTHING THEY CAN DO, I HAVE TO GET IT THERE.

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT HIS CHECK ENGINE LIGHT HAD ILLUMINATED WHILE DRIVING AT 65 MPH. HE ALSO STATED THAT WHITE SMOKE HAD BEGAN EMITTING FROM THE ENGINE. DESPITE THE FAILURE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. UPON INSPECTION, THE CONTACT STATED THAT THERE WAS NO OIL IN THE VEHICLE DESPITE A RECENT OIL CHANGE. THE CONTACT ALSO STATED THAT THE TRANSFER PLATE CLUTCH PEDAL HAD FAILED MULTIPLE TIMES DESPITE THE VEHICLE BEING PLACED UNDER NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 47,263.

HELLO, I BELIEVE I NEED AN ATTORNEY AND LEGAL ADVICE. I HAVE A DEFECTIVE CAR THAT SHOWS ON THE FIAT DEALERSHIP WEBSITE AS A RECALL. THE YEAR MAKE AND MODEL OF MY CAR HAS A RECALL (2/2013 RECALL N09 REPROGRAM POWERTRAIN CONTROL MODULE) I HAVE HAVE BEEN REPORTED MY ISSUE TO FIAT DEALERSHIP FOR THE LAST THREE YEARS AND WAS TOLD THAT BASED ON MY VIN NUMBER I DO NOT HAVE A RECALL. WHEN I SERVICE MY CAR AT DEALERSHIP THEY JUST TURN OFF MY ENGINE LIGHT. I HAVE NOT BEEN ABLE TO PASS INSPECTION OF MY VEHICLE IN OVER TWO YEARS. MY MECHANIC EXPLAINED TO ME THAT I HAVE A RECALL AND HE CANNOT PASS INSPECTION. I AM AFRAID TO DRIVE MY CAR, BUT CANNOT SELL IT OR TRADE IT IN DIE TO THE ENGINE LIGHT ERROR. I HAVE A RECORD OF ALL OF MY RECEIPTS. THIS STARTED IN JANUARY 2018. I BELIEVE THAT I SHOULD FILE CHARGES AGAINST FIAT AND WOULD NEED LEGAL ADVISE. THANK YOU.

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V817000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAFFORD CHRYSLER, DODGE, FIAT (5202 JEFFERSON DAVIS HWY, FREDERICKBURG, VA 22408) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LATE IN MARCH 2019 I WENT OUT TO MY CAR AT WORK TO DRIVE HOME (HOUR COMMUTE VIA MOSTLY HIGHWAY ROADS). WHEN I PUT MY CAR IN REVERSE, THE STICK SHIFT DIDN'T SEEM RIGHT. WHEN I ATTEMPTED TO PUT THE CAR IN 1ST GEAR IT WOULD NOT GO. AT THAT POINT I ONLY HAD 2ND AND 4TH GEAR AVAILABLE (3RD AND 5TH WOULD ALSO NOT WORK). I DROVE HOME AT LOWER SPEEDS DUE TO NOT BEING ABLE TO SHIFT INTO 5TH GEAR. I IMMEDIATELY DROPPED THE CAR OFF AT A TIRES PLUS IN ATHENS, GA WHERE I LIVE. I THOUGHT MY CLUTCH HAD GONE OUT AS BY THE TIME I GOT THERE I COULD NO LONGER SHIFT GEARS AT ALL (STUCK IN 2ND). OVER THE NEXT FEW DAYS, TIRE PLUS TOLD ME THEY THOUGHT IT WAS MY TRANSMISSION AND THEY ADVISED ME TO LOOK INTO GETTING IT FIXED ELSEWHERE DUE TO THEM NOT BEING ABLE TO DO THE WORK. ONE OF THE TECHS THERE DID MENTION THE POSSIBILITY THAT IT COULD BE THE SHIFTER CABLE AND THAT IT MIGHT BE WORTH IT TO TAKE IT TO A CHRYSLER DEALERSHIP TO VERIFY. I THEN PICKED THE CAR UP AND DELICATELY DROVE IT TO ATHENS DODGE CHRYSLER JEEP ON 4/1/19. THEY RAN DIAGNOSTICS AND DETERMINED SURE ENOUGH- IT WAS A BROKEN SHIFT CABLE (INVOICE ATTACHED SAYS THEY "REPLACED SHIFTER CABLES"). I RECENTLY BECAME AWARE OF A RECALL (VIA MAIL?) ON FIATS IN THE AGE RANGE OF MY VEHICLE (NHTSA CAMPAIGN ID: 19V817000 AND CHRYSLER RECALL #VB4) AND UPON LOOKING INTO IT ON BOTH THE NHTSA AND FIAT SITES, FOR WHATEVER REASON MY CAR WASN'T UNDER THE RECALL. I CALLED CHRYSLER DIRECTLY AT 800-853-1403 AND THE REPRESENTATIVE I SPOKE TO SAID SHE DIDN'T UNDERSTAND WHY MY VIN # WASN'T ONE THAT WAS RECALLED BASED ON THE NATURE OF THE MALFUNCTION AND SUBSEQUENT REPAIR LAST APRIL. SHE SAID THAT PEOPLE CALL ALL THE TIME HAVING ALREADY HAD THE WORK COMPLETED PRIOR TO THE OFFICIAL RECALL SEEKING (AND RECEIVING) REIMBURSEMENT. SHE SUGGESTED GOING TO THIS SITE TO REQUEST THAT MY SPECIFIC VEHICLE BE ADDED TO THE RECALL SO THAT I COULD BE REIMBURSED, AS WELL.

TWO WEEKS AGO, I GOT INTO MY CAR AND UPON STARTING IT FOUND THAT IT WAS UNABLE TO SHIFT INTO REVERSE GEAR (MY CAR IS A 5-SPEED MANUAL TRANSMISSION). FOLLOWING THIS INCIDENT I HAD THE CAR TOWED TO A GARAGE, AND AFTER CONSULTING A MECHANIC, I WAS TOLD THAT THERE HAD BEEN A FAILURE WITH THE SHIFT CABLE BUSHINGS AND THAT A TOTAL REPLACEMENT WAS NEEDED; I WAS ALSO TOLD THAT THE 2013 FIAT 500 HAD BEEN ISSUED A RECALL BY THE COMPANY FOR THIS VERY ISSUE. HOWEVER, AFTER TALKING WITH A REPRESENTATIVE OF FIAT, I WAS TOLD THAT MY CAR'S VIN NUMBER WAS NOT IN THE RECALL GROUP. AS A RESULT, I WAS FORCED TO PAY FOR THE REPAIR INDEPENTLY. I AM WRITING, AT THE RECOMMENDATION OF MY MECHANIC, TO REQUEST THAT MY VEHICLE TO BE ADDED TO THE RECALL GROUP AND THAT THE REPAIR EXPENSES BE REIMBURSED.