2013 Fiat 500

Dear NHTSA Office of Defects Investigation, I am filing this formal complaint to report the sale and interstate delivery of a dangerously defective and noncompliant vehicle sold to me by Arlington Auto Group, located at 3621 Columbia Pike, Arlington, Virginia. On [XXX], I purchased a 2013 Fiat 500 (VIN: [XXX] ). The vehicle was delivered to my home in Englewood, Colorado on [XXX]. Within 24 hours of taking possession of the car—and having driven fewer than 100 miles—I had the vehicle inspected by a certified mechanic at The Auto Repair Place in Boulder, Colorado. Their findings revealed multiple severe safety hazards, including: Rear brake pads completely worn to metal-on-metal contact Two bolts missing from the rear passenger wheel A destroyed and leaking turbocharger, which increases the risk of engine failure Inoperable tire pressure monitoring system (TPMS) No Virginia safety inspection documentation provided Additionally, the car had been illegally tampered with to bypass emissions systems, including removal of the catalytic converter and installation of sensor bypass wiring, which also violates federal law and emissions standards. This vehicle was represented as safe and legally operable at the time of sale. However, these issues clearly indicate the vehicle poses a substantial risk to public safety and should not have been sold or shipped across state lines. Request for Investigation I respectfully request that NHTSA investigate this matter for violations of federal motor vehicle safety standards (FMVSS) and to determine whether this dealership has a pattern or practice of selling unsafe or defective vehicles. I am prepared to provide: Full mechanic inspection report Purchase contract and shipping records Photos of the damage and mechanical issues Communications with the dealership and lender Thank you for your time and attention to this serious safety matter. Sincerely, [XXX] [XXX] (303) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car break shift lock stuck in park with various different elements illuminating on the dash. Must manually override break shift lock to put car in neutral, start the car, and put it in drive or reverse. Will no go over 40 mph. Power steering will unexpectedly go out in addition to fuel cut off, ABS, and electronic stability control also stopping. Have had brake light switch replaced for temporary fix, and replaced the battery. Has passed multiple 20 point inspections with no visible damage. The same problem has reoccurred and the fiat mechanics only idea is to replace the entire shifter column and see if any other codes are appearing.

Ed Payne Chrysler Dodge Jeep RAM 2101 E Expressway 83, Weslaco, TX 78599 +1 956-272-1902 For the past years, I have complained to the car dealer I take my vehicle into that there is an issue with the fuel tank. I have been told that other Fiat car owners have had the same issues as I. Issues, the 2013 - 2014 Fait Sport 500, tank issue, when filling up the tank, the tank does not fill up normal. When filling up the gas take, the gas handle stops every 10 sec, I have to keep clicking on the gas pump handle every 10 sec. To keep the flow of gas to fill the gas tank up. I was told by the car dealer that the issue was the gas tank on the Fait, not the gas pump machine. When adding a new gas tank to the vehicle, the problem stop, and the owners were able to fill the gas tank without any issues. I keep having headlights, blinkers, stop lights burn out all the time. I believe there's an issue with the wiring in the Fait Sport 500.

THE WIRE HARNESS GOING TO THE TRUNK LID IS DEFECTIVE. THE WIRES BREAK AND THE DEALER REPAIRS THE BREAKS WITH A SPLICE WHICH DOESN'T LAST. I BROUGHT THE CAR TO THE DEALER FOR THIS DEFECT IN 2017. THEY PERFORMED THE FACTORY REPAIR PER THE SERVICE MANAGER CHARLIE THIBAULT. I EXPRESSED CONCERNS FOR THE REPAIR SINCE IT WAS SOMETHING I COULD HAVE PERFORMED. HE SAID IF THE REPAIR FAILS THEY WILL REVIEW AND DECIDE IF IT WILL BE COVERED IN THE FUTURE. THE REPAIR FAILED IN 2020, LESS THAN 20,000 MILES SINCE THE ORIGINAL REPAIR. THE CAR IS NOT DRIVEN IN THE WINTER AND IT IS STORED IN THE GARAGE SO THIS IS NOT DUE TO HARSH CONDITIONS. I CONTACTED FIAT CHRYSLER AUTOMOBILES (FCA) TO SEEK THEIR ASSISTANCE. THEY SUGGESTED REQUESTING A SERVICE APPOINTMENT TO GET THE DEALERSHIP INVOLVED. I DID THIS AND FCA REFUSED TO PAY FOR THE REPAIR. THEY SAID THE REPAIR HAS A 2 YEAR WARRANTY. WIRING HARNESSES SHOULD NOT FAIL EVERY 2 YEARS. LOOKING AT THE FIAT FORUMS THIS APPEARS TO BE A COMMON DEFECT WITH THIS VEHICLE. THE DEFECT CAN RESULT IN A SURCHARGEABLE OFFENSE IN MA OR AN ACCIDENT DUE TO THE LIGHTS NOT WORKING OR POSSIBLY A FIRE WHEN THE HARNESS BREAKS. THE ATTACHED PICTURES SHOW THE ORIGINAL DEFECT, THE NEW DEFECT, THE UNTAPED REPAIR WHEN IT FAILED A SECOND TIME, THE POOR REPAIR WITH WIRES NOT SEALED AFTER FIRST REPAIR. FIAT CHRYSLER SHOULD HAVE A RECALL FOR THIS ISSUE AND BE FORCED TO MAKE A PERMANENT REPAIR FOR THIS PROBLEM THAT WILL LAST THE LIFE OF THE CAR.

LOSS OF MOTIVE POWER WHILE I DRIVE AND I HAVE TO PULL OVER ON THE HIGHWAY. THIS HAS HAPPENED MANY TIMES. I HAVE TAKEN THE CAR TO FIAT AND THEY HAVE NOT FIXED THE ISSUE. FIAT HAS A RECALL ON MY TYPE OF CAR EXCEPT FCA US LLC SAID MY VIN IS NOT INCLUDED. NHTSA CAMPAIGN ID # 16V302000. I DO NOT WANT PASSENGERS TO BE IN MY CAR BECAUSE OF THE RISK OF DEATH. THERE IS A SIGNIFICANT DANGER TO MYSELF AND OTHERS.

AS I WAS DRIVING DOWN THE HIGHWAY, (76 EAST IN AKRON OHIO)TO TAKE MY CAR TO THE SHOP FOR A CHECK ENGINE AND BATTERY LIGHT THAT CAME ON, WARNING LIGHTS OF ALL SORTS STARTED TO POP UP. IT BASICALLY APPEARED TO CYCLE THROUGH ALL OF THE WARNING LIGHTS. I WAS PROBABLY ONLY AT 45 MPH, BARELY HIGHWAY SPEED, BUT IT IS HARD TO KNOW AS THE RMP AND SPEEDOMETER KEPT FLUCTUATING WILDLY. THEN THE CAR SLOWLY DIED TO A DEAD STOP WHILE ON THE HIGHWAY. I STILL HAD LIGHTS AND AIR, AND ALL OTHER ELECTRICAL THINGS BUT THE CAR WOULD NOT RESTART. I MANAGED TO GET SAFELY TO THE SIDE OF THE ROAD, A GENTLEMEN FROM THE STATE FARM ROAD SIDE ASSISTANCE PUSHED ME INTO THE BEGINNING OF A CLOSED LANE. I WAS TOLD THIS ISSUE WAS MY ALTERNATOR NOT CHARGING PROPERLY. THERE IS ONLY ABOUT 52K MILES ON MY CAR.

CHECK ENGINE LIGHT, TRANSMISSION LIGHT COME ON INTERMITTENTLY. AMBIENT TEMP SENSOR RECORDS CRAZY TEMPS AS LOW AS NEGATIVE 40 F. PLASTIC CASING AROUND PASSENGER SIDE VIEW MIRROR MELTED WHICH IS WHERE AMBIENT TEMP SENSOR IS LOCATED AND COULD BE FIRE HAZARD. DEALER HAS CHANGED AMBIENT SENSOR BUT WARNINGS AND WILD TEMPS STILL OCCURRING. INCIDENTS OCCUR AS SOON AS CAR IS TURNED ON AND STAY ON FOR VARIOUS AMOUNTS OF TIME