NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
19 reportsClear category filterMileage unknown · Jan 4, 2022
Fuel/propulsion System
Every time I pump fuel in the vehicle, the pump stops prematurely. It’ll pump for a few seconds and then seize. I would have to continuously press the handle every time the pump stops and clicks every few seconds. After I’m done fueling, it smells like gasoline inside my vehicle. I took my Fiat 500 to the dealership in January o…
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Every time I pump fuel in the vehicle, the pump stops prematurely. It’ll pump for a few seconds and then seize. I would have to continuously press the handle every time the pump stops and clicks every few seconds. After I’m done fueling, it smells like gasoline inside my vehicle. I took my Fiat 500 to the dealership in January of 2019 to have Sunland Park technicians check the issue. Technicians diagnosed the vehicle and claimed it was a faulty fuel tank. Fuel tank was replaced and issue had gone away for approximately a year then proceeded to do the same issue again. Went back to the dealership when I began having the same issue and technicians say there is nothing wrong with my vehicle and they said that the repairs of my whole fuel tank were no longer under warranty. My fiat 500 is still having the same fuel issue of clicking nonstop and odor of the fuel is still strong. There are many fiat 500 owners going through this same issue continually paying fiat dealerships just to have the same issue of inhaling fuel and not being able to pump fuel in properly. This is a major hazard and needs to be resolved.
NHTSA ODI #11446257
54,000 miles · Feb 9, 2020
Fuel/propulsion System
SUDDENLY ONE DAY I WAS NO LONGER ABLE TO PUMP GAS INTO MY VEHICLE. WHENEVER I TRY TO FILL UP MY GAS TANK GAS WERE JUST BACK UP, NO MATTER HOW EMPTY MY TANK WAS. I TOOK MY VEHICLE TO MY DEALERSHIP, AND A STATED THAT THERE WAS A VALVE AT THE TOP OF MY GAS AT THE TOP OF MY FUEL TANK THAT IS PREVENTING THE GAS FROM DRAINING INTO TH…
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SUDDENLY ONE DAY I WAS NO LONGER ABLE TO PUMP GAS INTO MY VEHICLE. WHENEVER I TRY TO FILL UP MY GAS TANK GAS WERE JUST BACK UP, NO MATTER HOW EMPTY MY TANK WAS. I TOOK MY VEHICLE TO MY DEALERSHIP, AND A STATED THAT THERE WAS A VALVE AT THE TOP OF MY GAS AT THE TOP OF MY FUEL TANK THAT IS PREVENTING THE GAS FROM DRAINING INTO THE TANK. NOTHING THAT I DID OR COULD HAVE DONE CAUSED THIS ISSUE TO BREAK. AND WHEN I INQUIRED ABOUT REPLACING THE VALVE THEY STATED THAT I WOULD HAVE TO REPLACE THE ENTIRE FUEL TANK SYSTEM, BUT THE PART WAS ON BACK ORDER FOR 1 TO 2 MONTHS BECAUSE THEY WERE SOLD OUT.
NHTSA ODI #11308087
48,000 miles · Aug 6, 2019
Fuel/propulsion System
WHEN STOPPED AT A FUEL FILLING STATION THE CAR WOULD NOT TAKE IN ANY FUEL FROM THE GAS STATION PUMP AS USUAL. IT REACTS LIKE THE TANK IS FULL BUT IT IS NOT. A VERY SMALL STEADY FLOW OF FUEL WILL FLOW AND FILL WHEN THE NOZZLE IS ENGAGED AS SUCH. THE DANGEROUS PROBLEM IS THAT THE GAS PUMP 'AUTOMATIC STOP' DOES NOT ENGAGE AND FUEL …
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WHEN STOPPED AT A FUEL FILLING STATION THE CAR WOULD NOT TAKE IN ANY FUEL FROM THE GAS STATION PUMP AS USUAL. IT REACTS LIKE THE TANK IS FULL BUT IT IS NOT. A VERY SMALL STEADY FLOW OF FUEL WILL FLOW AND FILL WHEN THE NOZZLE IS ENGAGED AS SUCH. THE DANGEROUS PROBLEM IS THAT THE GAS PUMP 'AUTOMATIC STOP' DOES NOT ENGAGE AND FUEL RUNS OUT OF THE FILLER AREA AND DOES NOT STOP UNTIL YOU MANUALLY PULL OUT THE NOZZLE. THE FIAT DEALER SAYS IT COULD BE THE ROLLOVER VALVE AND THEY HAVE SEEN IT HAPPEN BEFORE. THEY WANT TO CHARGE FOR SERVICE/INSPECTION, THEN REPAIRS. SOME DEALERS CHARGE FOR A NEW FUEL TANK @ $1200-1600 AND IT STILL HAPPENS. ONLINE CHATS REGARDING FIAT 500 ALSO DESCRIBE THIS ROLLOVER VALVE PROBLEM. MY CAR HAS 48,000 MILES AND IS A 2012.
NHTSA ODI #11242081
Mileage unknown · Mar 30, 2019
Fuel/propulsion System
WHILE FILLING GAS TANK, "CLICK" AS TANK FILLED DID NOT OCCUR, TANK OVERFLOWED. TANK THEN BECAME DIFFICULT TO REFILL, VERY SLOW CAUTION LIGHT OCCURRED SERVICE GARAGE SUSPECTS MALFUNCTION IN TANK SYSTEM DEALER WILL WARRANTY IF "CHECK ENGINE LIGHT" APPEARS
NHTSA ODI #11192611
64,000 miles · Mar 22, 2019
Fuel/propulsion System
WHEN PUTTING FUEL IN TANK, I COULD ONLY PUT ABOUT ONE GALLON AND IT STARTED BUBBLING OUT OF TANK. FUEL ROLLOVER VALVE IS PROBLEM AND HAS TO BE REPLACED BY REPLACING ENTIRE FUEL TANK. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED AND COVERED ON THE 2012 FIAT 500 POP
NHTSA ODI #11190879
86,000 miles · Mar 20, 2019
Fuel/propulsion System
WHEN FILLING UP WITH GAS - PUMP CLICKS OFF EVERY FEW SECONDS. TAKES A LONG TIME TO FILL TANK AT A VERY LOW RATE OF FLOW. MAKES IT EASY TO OVERFLOW! MY MECHANIC SAYS SOMETHING IS FAULTY WITH THE GAS TANK.
NHTSA ODI #11190205
58,000 miles · Mar 4, 2019
Fuel/propulsion System
WHEN TRYING TO PUMP GAS IN CAR, IT WOULD TAKE ABOUT 10 MINS TO PUMP ONE GALLON AND IT WOULD SHUT OFF CONSTANTLY. IN OTHER WORDS WHEN SQUEEZING THE PUMP, IT WOULD PUT A FEW DROPS AND CUT OFF AND IT WOULD CONTINUOUSLY DO THIS. THE PROBLEMS WAS THE ROLLER OVER SHUT OFF VALVE WAS STUCK AND THE SOLUTION WAS TO GET A WHOLE NEW TANK.…
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WHEN TRYING TO PUMP GAS IN CAR, IT WOULD TAKE ABOUT 10 MINS TO PUMP ONE GALLON AND IT WOULD SHUT OFF CONSTANTLY. IN OTHER WORDS WHEN SQUEEZING THE PUMP, IT WOULD PUT A FEW DROPS AND CUT OFF AND IT WOULD CONTINUOUSLY DO THIS. THE PROBLEMS WAS THE ROLLER OVER SHUT OFF VALVE WAS STUCK AND THE SOLUTION WAS TO GET A WHOLE NEW TANK. IN ORDER TO KEEP EXPENSES DOWN AND BECAUSE THIS WAS NOT RECALLED, WE HAD OUR MECHANIC MOVE THE "BALL" AND THIS RESOLVED THE ISSUE UNTIL IT GETS STUCK AGAIN. THE COST WAS APPROXIMATELY $150
NHTSA ODI #11183928
93,000 miles · Feb 24, 2019
Fuel/propulsion System
GAS PUMP CONSTANTLY KICKS OFF WHILE PUMPING GAS. BASICALLY IMPOSSIBLE TO FILL CAR UP WITH GAS. HAVE TO CONSTANTLY SQUEEZE LITTLE BURSTS OF GAS IN A TIME BETWEEN GAS PUMPING KICKING OFF. CHECKING ONLINE FOR OPTIONS TO RESOLVE ISSUES RESULTS IN SEEING THE ISSUE OCCUR IN MANY DIFFERENT FIATS FROM THIS YEAR.
NHTSA ODI #11182209
72,359 miles · Feb 6, 2019
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT IT WOULD TAKE 20 MINUTES TO FILL THE FUEL TANK AND FUEL SPILLED OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. FIAT OF MELBOURNE (300 E NASA BLVD, MELBOURNE, FL 32901, (321) 727-7711) INFORMED THE CONTACT THAT THE FUEL TANK, FUEL TANK PUMP, AND CANISTER NEEDED TO …
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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT IT WOULD TAKE 20 MINUTES TO FILL THE FUEL TANK AND FUEL SPILLED OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. FIAT OF MELBOURNE (300 E NASA BLVD, MELBOURNE, FL 32901, (321) 727-7711) INFORMED THE CONTACT THAT THE FUEL TANK, FUEL TANK PUMP, AND CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,359. *DT
NHTSA ODI #11174828
73,000 miles · Nov 27, 2018
Fuel/propulsion System
THE VEHICLE'S FUEL TANK IS NO LONGER ABLE TO ACCEPT FUEL PROPERLY FROM ANY GAS STATION DUE TO A DEFECT IN THE FUEL TANK'S ROLLOVER PROTECTION VALVE. AFTER A WEEKS WORTH OF TESTING THE DEALERSHIP ADVISED ME THAT THE CORRECT COURSE OF ACTION IS TO REPLACE THE WHOLE FUEL TANK AS THE PART IS INTEGRAL TO THE TANK. FIAT ADMITS THAT …
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THE VEHICLE'S FUEL TANK IS NO LONGER ABLE TO ACCEPT FUEL PROPERLY FROM ANY GAS STATION DUE TO A DEFECT IN THE FUEL TANK'S ROLLOVER PROTECTION VALVE. AFTER A WEEKS WORTH OF TESTING THE DEALERSHIP ADVISED ME THAT THE CORRECT COURSE OF ACTION IS TO REPLACE THE WHOLE FUEL TANK AS THE PART IS INTEGRAL TO THE TANK. FIAT ADMITS THAT THERE IS A FAULT WITH THE TANK AND THEREFORE IT SHOULD BE A RECALL DUE TO FAULTY DESIGN RATHER THAN A CONSUMER BURDEN TO REPAIR AND REPLACE. I HAVE READ THAT THIS IS A COMMON ISSUE AMONGST THE 2012-2013 YEAR MODELS WITH MULTIPLE INCIDENTS OF OWNERS HAVING TO REPLACE THE FUEL TANK FOR THE PROBLEM TO ONLY RE-OCCUR AGAIN IN A SHORT PERIOD OF TIME. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS WITH THE MOTOR SHUT OFF AND FUEL CAP OPEN TO ACCEPT FUEL. ESTIMATED COST OF REPAIR IS $2,000 WHICH IS ABOUT 1/3 OF VEHICLES COST DUE TO DEPRECIATION.
NHTSA ODI #11154352
Official recalls
3Nov 15, 2019
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Consequence & remedy
Consequence: If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Consequence: If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
Power Train:automatic Transmission
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Consequence: If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
May 16, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2016 Fiat 500 vehicles manufactured June 21, 2010, through January 12, 2016, equipped with a manual transmission. The clutch diaphragm spring may fracture and fail, causing an inability to switch gears.
Consequence & remedy
Consequence: If the clutch diaphragm spring fails, the driver may not be able to shift gears or the vehicle may lose motive power, increasing the risk of a crash.
Remedy: The remedy for this recall will include the installation of a clutch pedal limiter and a clutch pedal switch. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S34.
Nov 10, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
Consequence & remedy
Consequence: THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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