NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
32 reportsClear category filter122,290 miles · Sep 29, 2015
Air BagsElectronic Stability Control (esc)Fuel/propulsion System
I TOOK MY CAR IN TO FIAT IN SLC UTAH KEN GARFF THEY TOOK MY CAR SAID I HAD AN OIL LEAK THEN CAME BACK AND SAID I NEEDED A CATALYST CONVERTER I BELIEVE THE ELECTRONIC SYSTEM HAS BEEN HACKED INTO BY THE DEALERSHIP IN ORDER TO MAKE MONEY WHICH PUTS ME AND MY 13 YEAR OLD CHILD ARE AT RISK IN THIS CAR PLEASE HELP I HAVE BEEN THOUGH T…
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I TOOK MY CAR IN TO FIAT IN SLC UTAH KEN GARFF THEY TOOK MY CAR SAID I HAD AN OIL LEAK THEN CAME BACK AND SAID I NEEDED A CATALYST CONVERTER I BELIEVE THE ELECTRONIC SYSTEM HAS BEEN HACKED INTO BY THE DEALERSHIP IN ORDER TO MAKE MONEY WHICH PUTS ME AND MY 13 YEAR OLD CHILD ARE AT RISK IN THIS CAR PLEASE HELP I HAVE BEEN THOUGH THIS SAME THING IN BUFORD GA PLEASE HELP I WANT FIAT TO BUY MY CAR BACK I OWN IT OUT RIGHT PLEASE I DONT TRUST THE DEALER SOMETHING IS GOING ON WITH THE ELECTONIC SYSTEM
NHTSA ODI #10778316
25,500 miles · Jul 29, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS STOPPED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICL…
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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS STOPPED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE FAILURE MILEAGE WAS 25,500.
NHTSA ODI #10744765
Mileage unknown · Jul 27, 2015
Air BagsService BrakesSteering
BRAKES ALMOST FAILED WHILE DRIVING,IGNITION STALLED SEVERAL TIMES,STEERING IS LOOSE AT TIMES WHILE DRIVING. REPORTED ON JULY 27,2015 TO LANDMARK FIAT OF ATLANTA, GA.ABOUT THESE PROBLEMS AND NO ONE HAS GOTTEN BACK TO ME AS YET FOR REPAIRS! SCARED TO DRIVE VEHICLE!
NHTSA ODI #10743926
79,800 miles · Jul 16, 2015
Air BagsCrashInjury
MY 2012 FIAT 500 VEHICLE WAS MOVING @ 55MPH ON CRUISE CONTROL WHEN IT EXPERIENCED A CRASH WITH ANOTHER VEHICLE THAT PULLED ACROSS ITS PATH. THE FIAT STRUCK OTHER THE VEHICLE BROADSIDE NEAR THE REAR OF THE OTHER VEHICLE WITH RIGHT HALF OF FRONT OF FIAT. FIAT THEN PITCHED TO THE RIGHT AND THEN ROLLED (SIDE TO ROOF) TWICE LANDING …
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MY 2012 FIAT 500 VEHICLE WAS MOVING @ 55MPH ON CRUISE CONTROL WHEN IT EXPERIENCED A CRASH WITH ANOTHER VEHICLE THAT PULLED ACROSS ITS PATH. THE FIAT STRUCK OTHER THE VEHICLE BROADSIDE NEAR THE REAR OF THE OTHER VEHICLE WITH RIGHT HALF OF FRONT OF FIAT. FIAT THEN PITCHED TO THE RIGHT AND THEN ROLLED (SIDE TO ROOF) TWICE LANDING FINALLY ON ITS WHEELS. AS THE DRIVER, I ASSURE YOU I FEEL LUCKY TO BE ALIVE. HOWEVER, NOT EVEN ONE SINGLE AIRBAG IN THE FIAT DEPLOYED --- NOT THE DRIVER'S AIRBAG, NOT THE PASSENGER AIRBAG, NOT THE SIDE AIR BAGS, NOT THE REAR HEAD AIR BAG AND NOT THE SIDE HEAD CURTAIN AIR BAGS. THERE HAVE NEVER BEEN ANY AIR BAG WARNING LIGHTS ILLUMINATED ON THIS FIAT. THIS FIAT HAS ALWAYS BEEN SERVICED AT A FCA/CHRYSLER DEALERSHIP. THERE HAS NEVER BEEN ANY MENTION OF ANY AIR BAG PROBLEMS BY ANY OF THE SERVICE PERSONNEL WHO HAVE SERVICED THE VEHICLE DURING ANY OF THE SERVICE VISITS. PART OF MY DECISION TO BUY THIS PARTICULAR VEHICLE INSTEAD OF ANOTHER COMPACT CAR WAS THE VEHICLES ABUNDANCE OF AIR BAGS AND 4 AND 5 STAR OVERALL, FRONTAL, SIDE AND ROLLOVER CRASH RATINGS. IF THE AIRBAGS DO NOT DEPLOY ON THESE VEHICLES, I DO NOT THINK THE SAFETY RATING CAN BE CONSIDERED CORRECT. .UPDATED 07/21/15 *BF UPDATED 9/22/2015 *JS
NHTSA ODI #10734436
Mileage unknown · May 13, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2012 FIAT 500. AFTER BEING INVOLVED IN A HEAD ON CRASH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT ENDURED A SHOULDER INJURY AND THE PASSENGER SUFFERED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TAKEN TO A CO…
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TL* THE CONTACT OWNS A 2012 FIAT 500. AFTER BEING INVOLVED IN A HEAD ON CRASH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT ENDURED A SHOULDER INJURY AND THE PASSENGER SUFFERED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10716219
25,000 miles · May 12, 2015
Air BagsElectrical SystemSteeringCrash
WAS DRIVING ON THE FREEWAY AND THE CAR LOST POWER. ALL LIGHTS ON INDICATOR DASH WENT OFF. NO STEERING ABILITY AND LITTLE/NO CONTROL OF VEHICLE. FAILURE RESULTED IN A CRASH. NO AIRBAGS DEPLOYED EVEN THOUGH THERE WAS SIDE IMPACT TO BOTH SIDES AND FRONT END IMPACT. THE CAR WAS TOTALED.
NHTSA ODI #10715879
43,000 miles · Mar 11, 2015
Air Bags
I CONSTANTLY GET A "DRIVER SIDE AIR BAG FAILURE, SEE HANDBOOK" NOTIFICATION ON MY DASHBOARD. THERE'S NO RHYME OR REASON. NO SET SPEED WHEN IT HAPPENS. IT HAPPENS TYPICALLY IF YOU GO OVER BUMPS, LIKE THERE'S A SHORT IN IT. BUT NO ONE CAN FIX IT. *TR
NHTSA ODI #10693614
5,000 miles · Sep 16, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2012 FIAT 500. ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S PROSTHETIC ARM HAD TO BE REPLACED AND A ROTATOR CUFF WAS TORN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE DETAILS OF THE REPAIRS WERE …
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TL* THE CONTACT OWNS A 2012 FIAT 500. ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S PROSTHETIC ARM HAD TO BE REPLACED AND A ROTATOR CUFF WAS TORN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10633640
3,500 miles · Oct 31, 2013
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHTS ARE NOT SHOWING ON THE INSTRUMENT CLUSTER THE AIRBAGS ARE NOT WORKING! *TR
NHTSA ODI #10550428
20,000 miles · May 9, 2013
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2012 FIAT 500C. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WAS DAMAGE TO THE FRONT FENDER AND THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED A MILD CONCUSSION. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHIC…
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TL* THE CONTACT OWNS A 2012 FIAT 500C. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WAS DAMAGE TO THE FRONT FENDER AND THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED A MILD CONCUSSION. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.
NHTSA ODI #10511307
Official recalls
3Nov 15, 2019
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Consequence & remedy
Consequence: If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Consequence: If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
Power Train:automatic Transmission
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Consequence: If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
May 16, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2016 Fiat 500 vehicles manufactured June 21, 2010, through January 12, 2016, equipped with a manual transmission. The clutch diaphragm spring may fracture and fail, causing an inability to switch gears.
Consequence & remedy
Consequence: If the clutch diaphragm spring fails, the driver may not be able to shift gears or the vehicle may lose motive power, increasing the risk of a crash.
Remedy: The remedy for this recall will include the installation of a clutch pedal limiter and a clutch pedal switch. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S34.
Nov 10, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
Consequence & remedy
Consequence: THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.