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1999 EXCELSIOR-HENDERSON HCX-SUPER X

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Child Seat. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Child Seat complaints

1 reports
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Mileage unknown · Aug 29, 2000
Child Seat

THE RETAINER CLIP USED ON THE 5-POINT HARNESS OF THE EVENFLO HORIZON V CONVERTIBLE CAR SEAT (WHICH IS THE SAME ONE USED WITH MANY OTHER 5-POINT HARNESSES) IS INADEQUATE TO PROTECT OUR CHILDREN. MY SON FIGURED OUT HOW TO UNHOOK THE RETAINER CLIP AT 9 MONTHS, AND AT 14 MONTHS DOES SO ABOUT EVERY 5 MINUTES OF TRAVEL. ONCE HE UNHO…

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THE RETAINER CLIP USED ON THE 5-POINT HARNESS OF THE EVENFLO HORIZON V CONVERTIBLE CAR SEAT (WHICH IS THE SAME ONE USED WITH MANY OTHER 5-POINT HARNESSES) IS INADEQUATE TO PROTECT OUR CHILDREN. MY SON FIGURED OUT HOW TO UNHOOK THE RETAINER CLIP AT 9 MONTHS, AND AT 14 MONTHS DOES SO ABOUT EVERY 5 MINUTES OF TRAVEL. ONCE HE UNHOOKS THE RETAINER CLIP, HE IS ABLE TO SLIP HIS ARMS OUT OF THE STRAPS UNLESS I REHOOK THE CLIP IMMEDIATELY. THESE SEATS ARE MADE FOR CHILDREN UP TO 40 POUNDS (MY 14 MONTH OLD IS AN AVERAGE 23 POUNDS, SO WE EXPECTED MANY MORE MONTHS OF USE FROM THIS SEAT), BUT EVEN IF MY SON COULD BE CALLED AN ESCAPE ARTIST, SURELY THOUSANDS OF 2-YEAR OLDS HAVE FIGURED OUT HOW TO ESCAPE AS WELL. I AM EXTREMELY DISAPPOINTED IN THE INADEQUACY OF THIS RETAINER CLIP AND THE FACT THAT IT IS IN USE ON SO MANY CAR SEATS WHEN IT OFFERS NO PROTECTION IF THE CHILD CAN UNHOOK IT SO EASILY.

NHTSA ODI #729496

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

SQ99024 · Fuel Pump Campaign

Opened Oct 27, 1999 · No close date supplied

Status: open (inferred from source dates) · Vehicle Speed Control:linkages

WARRANTY CAMPAIGN 99-01 WAS ISSUED ON AUGUST 2, 1999.THE BULLETINADDRESSES A FUEL LINE THAT COULD DISCONNECT FROM THE FUEL PUMP REGULATOR BODY.THIS WOULD RESULT IN THE LOSS OF FUEL PRESSURE AND CONSEQUENTLY STALL THE MOTORCYLCE.THIS INVESTIGATION IS OPEN TO EVALUATE THE SCOPE OF THE PROBLEM AND TO DETERMINE THE SAFETY CONSEQUENCE.EXCELSIOR-HENDERSON HAS AGREED TO CONDUCT A SAFETY RECALL CAMPAIGN TO NITIFY OWNERS OF THE AFFECTED MOTORCYCLES TO RETURN TO THE DEALER AND HAVE THEIR MOTORCYCLES REPAIRED.