REFERENCE NHTSA RECALL 16V-313 AND PREVIOUS SUBMISSION 11344194. OUR MOTORHOME WITH A SPARTAN CHASSIS SUFFERED AN EXHAUST BELLOWS FAILURE EXACTLY DESCRIBED IN RECALL 16V-313. IT IS OF THE CORRECT VINTAGE AND TYPE DESCRIBED BY 16V-313. SPARTAN CHASSIS COMPANY REFUSES TO MAKE REPAIRS OR HONOR THE RECALL 16V-313. THEY CLAIM …
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REFERENCE NHTSA RECALL 16V-313 AND PREVIOUS SUBMISSION 11344194. OUR MOTORHOME WITH A SPARTAN CHASSIS SUFFERED AN EXHAUST BELLOWS FAILURE EXACTLY DESCRIBED IN RECALL 16V-313. IT IS OF THE CORRECT VINTAGE AND TYPE DESCRIBED BY 16V-313. SPARTAN CHASSIS COMPANY REFUSES TO MAKE REPAIRS OR HONOR THE RECALL 16V-313. THEY CLAIM THAT OUR UNIT IS EXCLUDED FROM THIS RECALL YET WILL NOT EXPLAIN HOW OR WHY IT IS NOT COMPLIANT WITH THE RECALL. WE FIT WITHIN THE TIME, DATES AND VINS DESCRIBED. SPARTAN REFUSES TO EXPLAIN WHY THE RECALL IS NOT BEING HONORED DESPITE THE FAILURE BEING A PICTURE PERFECT EXAMPLE OF THE RECALL SITUATION. CAN YOU HELP ME GET AN ANSWER FROM THEM?
NHTSA ODI #11348381
34,000 miles · Aug 9, 2020
Power TrainUnknown Or OtherFire
THE EXHAUST SYSTEM SEPARATED BETWEEN THE TURBO AND THE PARTICULATE FILTER ON THE CUMMINS DIESEL ENGINE. THIS IS IN A SPARTAN RV CHASSIS. THE HEAT FROM THE EXHAUST LEAK DUE TO THE FLEXIBLE EXHAUST BELLOWS CAUSED EXTENSIVE THERMAL DAMAGE. SEE NHTSA RECALL 16V-313 AS THAT RECALL DESCRIBES THE PROBLEM EXACTLY.
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence & remedy
Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra Coach is recalling certain model year 2010-2014 Anthem and Cornerstone motorhomes manufactured December 16, 2009, through April 30, 2013. The power cables from the exterior freezer can be damaged due to contact with the freezer sliding tray rails.
Consequence & remedy
Consequence: Prolonged rubbing of the power cables against the sliding tray rails may cause the wires to short circuit, increasing the risk of a fire.
Remedy: Entegra Coach will notify owners, and dealers will secure the freezer power cables to prevent their chafing, at no charge. The recall began on December 10, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Entegra Coach is recalling certain model year 2013-2014 Anthem, Aspire, and Cornerstone motorhomes manufactured February 8, 2013, through June 13, 2013. The attachment mechanism that holds the windshield wiper arm to the wiper motor shaft could crack.
Consequence & remedy
Consequence: If the attachment mechanism cracks, the windshield wiper may separate reducing the driver's visibility, increasing the risk of a crash.
Remedy: Entegra Coach will notify owners, and dealers will replace the wiper arms, at no charge. The recall began on August 27, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Entegra Coach is recalling certain model year 2011-2013 Aspire and Anthem Class A motorhomes; and 2012-2013 Cornerstone Class A motorhomes, manufactured March 14,2011, through September 25, 2012. A wiper link was installed which is shorter than required for proper function of the wiper system.
Consequence & remedy
Consequence: The wipers may not operate as designed and the driver's visibility can be reduced, increasing the risk of a crash.
Remedy: Entegra Coach will notify owners and dealers will replace the wiper link, at no charge. The recall began on February 19, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
ENTEGRA IS RECALLING CERTAIN MODEL YEAR 2011-2013 ANTHEM AND ASPIRE AND MODEL YEAR 2012-2013 CORNERSTONE MOTOR HOMES MANUFACTURED FROM APRIL 19, 2011, THROUGH JUNE 22, 2012. THE WINDSHIELD WIPER ARM CAN DETACH FROM THE VEHICLE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE DRIVER'S VISIBILITY CAN BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: ENTEGRA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHAFT ATTACHING THE ARM TO THE WIPER LINKAGE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 26, 2012. OWNERS MAY CONTACT ENTEGRA AT 1-800-945-4787.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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