1995 Eagle Talon

THE OWNER SAID THE DEALERSHIP WOULD NOT HONOR A RECALL FOR THE LOWER BALL JOINT. *NLM AS THE CONSUMER WAS DRIVING THE VEHICLE, IT HAD COME TO A SUDDEN STOP. IT WAS DISCOVERED THE RIGHT LOWER BALL JOINT HAD SEPARATED. THE DEALERSHIP CONFIRMED THAT THE RIGHT LOWER BALL JOINT HAD SEPARATED AND THE LEFT LOWER BALL JOINT SHOWED WEAR. NO REPAIRS HAVE BEEN MADE. *SCC *JB

I OWN A 1995 EAGLE TALON WHICH HAS A SAFETY RECALL, NHTSA CAMPAIGN NUMBER: 00V421002. I WAS NOT NOTIFIED OF THE RECALL BY THE MANUFACTURER. THE RECALL WAS DISCOVERED WHEN THE LOWER BALL JOINT SEPERATED AS I WAS DRIVING THE VEHICLE. FORTUNATLEY THERE WAS NO ACCIDENT. THE DEALER WILL NOT REPLACE THE RIGHT BROKEN BALL JOINT WITH THE NEWLY DESIGNED LATERAL ARM BALL JOINT FREE OF CHARGE. THE BALL JOINT I HAVE REFERRED TO IS THE ORIGINAL EQUIPMENT WHICH WAS INSTALLED ON THE VEHICLE AT THE TIME OF DELIVERY TO THE FIRST PURCHASER. THE DEALERSHIP ALSO STATED THAT THE LEFT BALL JOINT IS ALSO DEFECTIVE AND UNSAFE AND NEEDS TO BE REPLACED WITH THE NEWLY DESIGNED LATERAL ARM BALL JOINT. THEIR REASON FOR NOT COMPLYING WITH THE RECALL FREE OF CHARGE IS THAT THE VEHICLE HAD BEEN LOWERED. THE LOWERING OF THE VEHICLE DID NOT INVOLVE THE REPLACEMENT OR ALTERATIONS MADE ON THE BALL JOINT LATERAL ARM IN ANY WAY AND DOES NOT MAKE THE VEHICLE MORE DIFFICULT TO REPAIR. IT DOES NOT CHANGE THE FACT THAT THE LOWER LATERAL ARM BALL JOINT IS DEFECTIVE AND UNSAFE. THE MANUFACTURER DID NOT COMPLY WITH FEDERAL REGULATION 49 CFR PART 577 REQUIRING NOTIFICATION TO PURCHASERS OF SAFETY RECALLS. (CHRYSLER HAS MY OWNER INFORMATION ON FILE.) TITLE 49 OF THE USC STATES THE MANUFACTURER IS RESPONSIBLE TO REPLACE FREE OF CHARGE, ANY SAFETY- RELATED DEFECT OF AN ITEM OF ORIGINAL EQUIPMENT. THANK YOU. *LA

THE DEALERSHIP ONLY REPLACED THE RIGHT SIDE BALL JOINT UNDER RECALL 00 V 421 002, BUT THE LEFT BALL JOINT ALSO FAILED. *AK WHILE IN MOTION THE BALL JOINT SEPARATED. THE LEFT FRONT TIRE LOCKED UP, THE AXLE BROKE, AND THE VEHICLE SKIDDED INTO A DITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED THE RECALL (#00V421002) BEFORE, WHERE THEY ONLY REPLACED THE RIGHT BALL JOINT. THE DEALERS NEGLIGENCE WAS THE CAUSE OF THE PROBLEM. *SCC *JB

THE CONSUMER HEARD A LOUD NOISE AND FOUND LARGE AMOUNTS OF NUTS AND BOLTS ROLLING BACK AND FORTH ON BOTH PANELS IN THE TRUNK. BOTH PANELS WERE REPLACED IN THE REAR SEAT AREA. THE ENGINE STALLED, THERE WAS WHITE SMOKE COMING OUT OF THE EXHAUST BADLY. THE CHAIN BOLT VALVE, TIMING COVER, TIMING BELT, TIMING CHAIN/BELT, THE BALANCE SHAFT BOLT, AND THE FRONT AND REAR STRUTS WERE REPLACED. A NEW OIL PAN WAS PLACED IN THE VEHICLE. THE VEHICLE IDLED ABNORMALLY AND LOST POWER. THE VEHICLE NEEDED A NEW BATTERY, AND A LEFT FRONT HEADLIGHT ASSEMBLY. THERE WAS A KNOCKING ISSUE WHEN GOING OVER BUMPS. MR SCC *JB

MY COMPLAINT IS IN REGARDS TO A SERIOUS DEFECT/CRASH HAZARD IN SUSPENSION: FRONT:CONTROL ARM: LOWER BALL JOINT DEFECT THAT HAS BEEN RECALLED (ID 00V421002, DEC 15, 2000) LAST WEEK MY DAUGHTER HAD JUST GOT OFF THE INTERSTATE AND HER RIGHT FRONT BALL JOINT BROKE COMPLETELY OFF WITH NO WARNING OR SIGN OF WEAR. THIS ALSO CAUSED THE AXLE TO PULL AWAY COMPLETELY. I GOT THE CAR FIXED, AND BELIEVE IT OR NOT THE LEFT SIDE LET GO TODAY, AGAIN JUST AS SHE GOT OFF THE INTERSTATE ON HER WAY HOME FROM SCHOOL. A YEAR AGO OR SO WE HAD THEM CHECKED BECAUSE OF THE RECALL AND THEY SAID THEY WERE OK. I THINK THEY WERE DEFECTIVE FROM THE START. BALL JOINTS SHOULD NOT HAVE A TRAUMATIC FAILURE LIKE THIS WITH NO WARNING OR SIGN OF WEAR. THIS IS A SERIOUS PROBLEM WHICH NEEDS TO BE TAKEN CARE OF IMMEDIATELY BEFORE SOME ONE GETS HURT. I ALSO FEEL THAT THE MANUFACTURE SHOULD BE RESPONSIBLE FOR MY COSTS WHICH HAVE NOW TOTALED ABOUT $800. PLEASE HELP ME IN THIS MATTER AND LET ME KNOW WHO ELSE I SHOULD BE TALKING TO. I AM NOT GOING TO LET THIS ONE SLIDE BY. *JB

I OWNED A 1995 EAGLE TALON THAT I TOOK IN TO THE CHRYSLER DEALER TO INSPECT A BALL JOINT RECALL AND INSPECT A BELT. THEY SAID THE BALL JOINT WAS OK AND FIXED THE BELT PROBLEM. ABOUT 3 MONTHS LATER I WAS TURNING INTO A GAS STATION AND THE VEHICLES BALL JOINT FELL OFF. IM NOT SURE OF THE DATE OF INCIDENT SOP I ENTERED A GENERIC DATE. I SOLD THE VEHICLE OVER A YEAR AGO BUT I FORGOT TO SUBMIT THIS INVESTIGATION TO YOUR DEPT. PLEASE LOOK INTO THIS BECAUSE THERE MECHANICS DON'T KNOW WHAT'S GOING ON AND THE "INVESTIGATIONS SPECIALIST" DID NOT EVEN LOOK AT THE CAR BECAUSE IT WAS NOT CONVENIENT FOR HIM HE STATED. I COULD OF DIED IF THIS HAPPENED AT AN INTERSECTION WHERE I WAS CROSSING I COULD OF KILLED SOMEONE OR MYSELF. OR IF I WAS TRAVELING FASTER THAN 10-15 MPH IT COULD OF BEEN MUCH MORE SERIOUS THAN WHAT IT WAS. PROPERTY DAMAGED WAS OCCURRED ONLY ON MY CAR. THE CRASH WAS NOT WITH ANOTHER VEHICLE BUT ME SLIDING INTO A CURB. ANOTHER DEALER FIXED THE DAMAGE FREE OF CHARGE BUT I HAD TO FIGHT CHRYSLER TO PAY FOR MY BROKEN FOG LIGHT. *NLM

I HAVE HAD BOTH THE LEFT AND RIGHT SPINDLE (KNUCKLE ASSY) WEAR OUT ON MY CAR. AFTER TALKING TO DEALER THIS IS NOT AN UNCOMMON EVENT. AFTER LOOKING AT THE SPINDLE IT LOOKS TO ME THAT IF THIS THING BREAKS WHILE I'M DRIVING THERE IS GOING TO BE SOME SORT OF LOSE OF CONTROL. WHILE DRIVING I HAVE EVEN NOTICED THAT MY CAR WOULD START TO DRIFT OUT OF THE LANE BECAUSE OF THE LOSE SPINDLE.