I purchased the vehicle in May 2024, with 699 miles. Currently the motorcycle has only 720 miles on it. After buying the vehicle and before riding the bike, I called the local Ducati Dealership to inquire about any open recalls, and I was informed by the Mountain Motorsports Dealership that the last service was performed arou…
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I purchased the vehicle in May 2024, with 699 miles. Currently the motorcycle has only 720 miles on it. After buying the vehicle and before riding the bike, I called the local Ducati Dealership to inquire about any open recalls, and I was informed by the Mountain Motorsports Dealership that the last service was performed around 628 miles in 2021 and at that time a safety recall was performed, and the rear brake hose was replaced while under prior ownership and that no active recalls were in place. I took it into a local repair shop to have the oil changed and the bike serviced. After service, when the tech was test driving the vehicle the rear brake line failed and the brake fluid spilled while the technician was test driving the vehicle. It was a near miss, and it could have resulted in a fatal accident with oil spewing on the hot exhaust and possibly the road. I have sent an email to Ducati today and I am awaiting their response but felt it appropriate to report this incident as their was a safety recall, the repairs under the recall were performed and still I had the failure with a potentially very severe accident. Although there was no fire or injury, there was melted plastic and smoke. The repair shop is AOK Walker and the person driving the vehicle was Mr. Miles - 770-376-6078 (owner of the repair shop).
NHTSA ODI #11593559
Mileage unknown · Sep 13, 2021
Service BrakesFire
Urgent, this Ducati purchase posed a great danger to my safety and life due to the loss of rear braking ability and a fire that was a result of brake fluid spilling on to the exhaust system, this failure posed a great danger to my life, should I had loss this ability to brake due to a sudden slow down in traffic. I did suffer wh…
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Urgent, this Ducati purchase posed a great danger to my safety and life due to the loss of rear braking ability and a fire that was a result of brake fluid spilling on to the exhaust system, this failure posed a great danger to my life, should I had loss this ability to brake due to a sudden slow down in traffic. I did suffer what seems to be a sprain to my left hand as I desperately pulled both left and right hand levers extremely tight in order to stop the Ducati from hitting a wall after loosing completely the rear brakes. This 2019 Ducati is currently unsafe to be driven in Arizona streets and or Highways, and is out of service due to multiple melted break lines, missing Harness cover, brake line heat shield damage and damage associated with the fire. Ducati was purchased on September 4th 2021. Motorcycle miles at the time of purchase were at 108 miles stated on Sales Deal Deposit Receipt and time of Receipt is documented at 3:19pm. I left the dealer ship in Chandler at 4:32pm on September 4th 2021. The loss of rear brakes and fire was captured by my home security surveillance cameras at 6:43 pm in Tucson AZ. The mileage on the Ducati are at 235 miles, the purchase was at 108 miles for a total use of 127 miles and is unusable on the same day of purchase.
Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Consequence & remedy
Consequence: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
Remedy: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
Consequence & remedy
Consequence: If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.
Remedy: Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Supersport motorcycles. Vibrations may distort the images in the mirrors, reducing the driver's visibility.
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ducati will notify owners, and dealers will replace the mirrors with new mirrors, free of charge. The recall began January 28, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-005.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Ducati Supersport Problems, Complaints & Recalls | Skip That Year