THE ENGINE CONTROL UNIT INSTALLED ON THE DODGE RAM DAKOTA 1999, ENGINE 3.9 MANUAL TRANSMISSION HAS A MANUFACTURER DEFECT THAT THE DEALERS KEEP HIDING ABOUT, EVERY 15K OR 20K MILES THE COMPUTER LOST ITS PROGRAM AND NEED TO BE UPDATED, THAT MEANS THAT THE OWNER OF THE TRUCK HAS TO PAY EVERY YEAR $99.99 FOR WHAT THE DEALER CALL A E…
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THE ENGINE CONTROL UNIT INSTALLED ON THE DODGE RAM DAKOTA 1999, ENGINE 3.9 MANUAL TRANSMISSION HAS A MANUFACTURER DEFECT THAT THE DEALERS KEEP HIDING ABOUT, EVERY 15K OR 20K MILES THE COMPUTER LOST ITS PROGRAM AND NEED TO BE UPDATED, THAT MEANS THAT THE OWNER OF THE TRUCK HAS TO PAY EVERY YEAR $99.99 FOR WHAT THE DEALER CALL A ELECTRONIC DIAGNOSIS, BUT IN FACT WHAT THEY DO IS TO RE-PROGRAM THE ECU AND UPDATE THE SOFTWARE TO THE ACTUAL MILEAGE RESETTING ALL THE SENSORS THAT CONTROL THE ENGINE OPERATION, THE DEALERS REFUSE TO ADMIT THE FACT,WHAT IS WELL KNOWN FOR THOSE WHO REBUILD FAILED COMPUTER ENGINES IN DIFFERENT LOCATIONS THROUGH OUT THE COUNTRY. (2) THE FAILURE OF THE ECU IS CRITICAL BECAUSE IT MAY HAPPEN IN THE MIDDLE OF AN INTERSECTION, IN ANY HIGH WAY, AND CAN CAUSE SERIOUS ACCIDENT WITH LOST OF LIVES, AND OR PROPERTY DAMAGES TO OTHERS, AND THE DRIVER OF THE TRUCK IT SELF. (3) IT IS IMPOSSIBLE TO CORRECT THE FAILURE WITH OUT BEING BLEED EVERY YEAR AT THE DEALERS, OR TO PAY MORE THAN $600.00 FOR ANOTHER COMPUTER THAT EVENTUALLY WILL FAIL AFTER A COUPLE OF MONTH AFTER THE WARRANTY HAS EXPIRED, ANY WAY REPLACEMENT IS HARD TO GET ANYWAY.
NHTSA ODI #10202877
82,000 miles · Dec 1, 2004
Electrical System
THE KEY CYLINDER ON THE STEERING COLUMN OF OUR 1999 DODGE GRAND CARAVAN "FROZE" AND THE KEY WOULD NOT MOVE. THE VEHICLE HAD TO BE TOWED. HAD THIS HAPPENED IN A BAD NEIGHBORHOOD OR IN TRAFFIC, IT COULD HAVE BEEN LIFE-THREATENING. WE ARE AFRAID TO USE THE VEHICLE UNTIL WE ARE ABLE TO HAVE IT REPAIRED BECAUSE WE MAY GET STUCK SO…
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THE KEY CYLINDER ON THE STEERING COLUMN OF OUR 1999 DODGE GRAND CARAVAN "FROZE" AND THE KEY WOULD NOT MOVE. THE VEHICLE HAD TO BE TOWED. HAD THIS HAPPENED IN A BAD NEIGHBORHOOD OR IN TRAFFIC, IT COULD HAVE BEEN LIFE-THREATENING. WE ARE AFRAID TO USE THE VEHICLE UNTIL WE ARE ABLE TO HAVE IT REPAIRED BECAUSE WE MAY GET STUCK SOMEWHERE. WE HAVE SPOKEN WITH CHRYSLER CUSTOMER SERVICE, AND THEY REFUSE TO ACKNOWLEDGE ANY RESPONSIBILITY FOR THE PROBLEM. IRONICALLY, OUR 1997 CHRYSLER SEBRING, WHICH NEVER EXPERIENCED THIS PROBLEM, WAS RECALLED FOR THIS REASON A COUPLE OF MONTHS AGO; YET CHRYSLER REFUSES TO ADMIT THAT ANOTHER OF ITS VEHICLES COULD HAVE THE SAME PROBLEM. THE COST OF REPAIR IS $300-$400. THE VEHICLE IS A 1999 DODGE GRAND CARAVAN, BUT YOUR WEBSITE IS NOT WORKING PROPERLY AND WON'T AFFORD ME THAT CHOICE.*AK
VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Consequence & remedy
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR DODGEN AT 1-800-247-1835.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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