Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
90–25K
1025–50K
1450–75K
1575–100K
15100–150K
15150K+
78 reports with mileage · 52 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports3 fire reports6 injury reports
What owners actually said
130 reports
206,070 miles · Jul 23, 2009
SteeringStructure
I HAVE A 2001 3500 DODGE RAM TRUCK, ABOUT A MONTH AGO I TOOK MY TRUCK IN TO THE FRONT ALIGNED AND THEY FOUND THAT THE FRAME WHERE THE STEERING BOX IS THE FRAME HAS CRACKED IN IT ON BOTH SIDE OF THE FRAME, CAUSING THE STEERING BOX TO HAVE PLAY IT. THEY SAID THEY COULD NOT REALIGNED THE FRONT END, THAT THE FRAME NEEDS TO BE WELDED…
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I HAVE A 2001 3500 DODGE RAM TRUCK, ABOUT A MONTH AGO I TOOK MY TRUCK IN TO THE FRONT ALIGNED AND THEY FOUND THAT THE FRAME WHERE THE STEERING BOX IS THE FRAME HAS CRACKED IN IT ON BOTH SIDE OF THE FRAME, CAUSING THE STEERING BOX TO HAVE PLAY IT. THEY SAID THEY COULD NOT REALIGNED THE FRONT END, THAT THE FRAME NEEDS TO BE WELDED AND IT WAS GOING TO COST ME 2,500.00 . SO I PARK THE TRUCK BECAUSE IT IS UNSAFE TO DRIVE. THE OTHER DAY I WENT TO MOVE THE TRUCK AND THE STEERING BOX FELL OFF THE FRAME, AND THE CRACK IN THE FRAME ON THE TRUCK GOT BIGGER. I HAVE TO STRAP THE STEERING BOX TO THE FRAME TO GET IT MOVED WE I CALLED DODGE ABOUT IF THERE WAS ANY RECALLS ON THE FRAME THEY SAID NO, THEY ASK ME HOW MANY MILES WERE ON THE TRUCK AND I SAID WHAT DOES THAT HAVE ANY THING DO WITH IT. AT THIS POINT THE TRUCK IS UNSAFE TO DRIVE AND I 'M STILL PAYING THE LOAD ON IT. I NEED SOME HELP ON WHAT TO DO AT THIS POINT. I FEEL DODGE SHOULD REPAIR IT, SINCE ON THE NEWER TRUCK THEY REINFORCED THE FRAME WHERE THE STEERING BOX IS ON THE FRAME. IF I CONTINUE TO DRIVE THE TRUCK AND THE FRAME CRACKS IN HALF IT WILL CAUSE ME TO CRASH, I'LL LOOSE MY STEERING. I NEED HELP *TR
NHTSA ODI #10278014
130,000 miles · Mar 13, 2009
Air BagsStructure
2001 DODGE RAM 3500, DASH BOARD HAS COMPLETELY CRACKED APART WITH LARGE SECTION CRACKED OUT. IT BEGAN WITH A CRACK EXTENDING FROM THE DEFROSTER VENT AND ENCOMPASSED THE WHOLE DASH IN A MATTER OF WEEKS. DODGE HAS REFUSED TO ACKNOWLEDGED THE PROBLEM EVEN THOUGH IT IS WIDE SPREAD. THIS IS A SAFETY ISSUE PARTICULARLY IF AN AIR BAG …
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2001 DODGE RAM 3500, DASH BOARD HAS COMPLETELY CRACKED APART WITH LARGE SECTION CRACKED OUT. IT BEGAN WITH A CRACK EXTENDING FROM THE DEFROSTER VENT AND ENCOMPASSED THE WHOLE DASH IN A MATTER OF WEEKS. DODGE HAS REFUSED TO ACKNOWLEDGED THE PROBLEM EVEN THOUGH IT IS WIDE SPREAD. THIS IS A SAFETY ISSUE PARTICULARLY IF AN AIR BAG DEPLOYMENT HAPPENED THE SHARDS FROM THIS DASH ARE LIKE A RAZOR. *TR
NHTSA ODI #10261768
131,500 miles · Feb 24, 2009
Structure
ENTIRE RIGHT SIDE OF THE DASH HAS CRACKED AND BROKEN AWAY EXPOSING THE AIRBAG AND OTHER WIRING TO SUN LIGHT. I AM CONCERNED THAT THE AIR BAG WILL DETERIOTE OR MALFUNCTION. CAN NOT PLACE ANY THING ON THE DASK, IT FALLS THRU THE DASH AND IS LOST FOREVER.*TR
NHTSA ODI #10259748
40,000 miles · Dec 18, 2008
Fuel System, Diesel
FUEL PUMP FAILS AND GIVES NO WARRING, BURNS UP THE FUEL INJECTION PUMP FROM NON LUBRICATION. DODGE KNOWS THIS AND IS NOT TELLING THE AMERICAN PEOPLE AND YOU CAN NOT BUY THIS FUEL PUMP ANYMORE. THE FIX IS COSTLY AND NOW YOU PUT THE PUMP IN THE GAS TANK. THIS IS NOT FAIR. PLEASE HELP!!!!!! *TR
NHTSA ODI #10252177
100,000 miles · Nov 29, 2008
Structure
I HAVE AN 2001 DODGE RAM 3500. THE DASH IS BROKEN IN MANY PLACES AND FALLING INTO THE DASH COMPARTMENT. I AM WORRIED THAT THIS MAY CAUSE PROBLEMS WITH WIRING OR AIRBAG COMPONENTS IF NOT FIXED. THERE IS NO REASON DODGE SHOULD NOT HAVE ISSUED A RECALL FOR THIS PROBLEM. IT SEAMS TO BE A VERY COMMON PROBLEMS WITH DODGE TRUCKS. *…
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I HAVE AN 2001 DODGE RAM 3500. THE DASH IS BROKEN IN MANY PLACES AND FALLING INTO THE DASH COMPARTMENT. I AM WORRIED THAT THIS MAY CAUSE PROBLEMS WITH WIRING OR AIRBAG COMPONENTS IF NOT FIXED. THERE IS NO REASON DODGE SHOULD NOT HAVE ISSUED A RECALL FOR THIS PROBLEM. IT SEAMS TO BE A VERY COMMON PROBLEMS WITH DODGE TRUCKS. *TR
NHTSA ODI #10250119
120,000 miles · Aug 15, 2008
Structure
I HAVE A 2001 DODGE 3500 AND A 2002 DODGE 1500 BOTH OF THEM HAVE EXTREMELY BAD CRACKS IN THE DASH. THE 3500'S DASH IS THE WORST OF THE TWO IT IS STARTING TO CAVE IN MY FUEL LEVEL GAUGE AND A/C DOESN'T WORK BECAUSE OF THE PRESSURE ON THE CONNECTORS. IT CONTINUES TO GET WORST AND DODGE SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR
NHTSA ODI #10238441
Mileage unknown · Jul 26, 2008
Structure
2001 DODGE RAM 3500 DASH FELL APART WHEN I TURNED ON THE DEFROSTER SHARP DEBRI FLEW INTO MY EYE. ALSO SMALL UTS ON FACE AND NECK FROM THE FLYING SHRAPNEL. DODGE SAYS ITS NOT A SAFETY ISSUE. I BEG TO DIFFER. *TR
NHTSA ODI #10235868
176,000 miles · Jul 6, 2008
Structure
DASH ON MY DODGE 3500 CAVED IN AND HAS SEVERAL MORE LARGE CRACKS THAT ARE LIKELY TO FOLLOW SUIT WITH THE SAME FAILURE. DASH PIECES CONTINUE TO FALL IN THE STRUCTURAL PART OF THE DASH AND SEVERAL CRACKS ARE FINDING THEIR WAY TO MY PASS. SIDE AIRBAG. *TR
NHTSA ODI #10233298
101,200 miles · Jun 19, 2008
Structure
MY DASH BOARD IS IN PIECES I HAVE CALLED DODGE AND WAS TOLD SORRY ABOUT YOUR LUCK AND THEY HAVE NO ONE ELSE WITH THIS PROBLEM HOGWASH ITS SO BRITTLE IF YOU TOUCH IT WILL CRUMBLE NO SATISFACTION HAS BEEN GIVEN AT ALL THIS COULD CAUSE A FIRE I CAN SEE ALL OF THE WIRES ITS VERY SCARY. *TR
NHTSA ODI #10231666
Mileage unknown · Nov 12, 2007
Structure
THE DASHBOARD OF OUR 2001 DODGE RAM 3500 DUMP TRUCK HAS CAVED IN. *TR
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE02049 · Tire Valve
Opened Jun 3, 2002 · Closed Oct 1, 2002
Status: closed (inferred from source dates) · Tires
No summary supplied.
2001 Dodge RAM 3500 Problems, Complaints & Recalls | Skip That Year
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