NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
130 reports87,000 miles · Jun 19, 2014
Air BagsEngineStructure
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000
NHTSA ODI #10604523
151,000 miles · Nov 8, 2013
Structure
2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEAL…
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2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT. *TR
NHTSA ODI #10551477
125,000 miles · Oct 24, 2012
Fuel/propulsion System
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL INJECTOR PUMP FAILED TWICE WITHIN A YEAR AND A HALF. THE FIRST TIME THE FAILURE OCCURRED, THE CONTACT WAS TOLD THAT IT WAS BECAUSE THE FUEL PUMP HAD FAILED. THE CONTACT WAS ADVISED TO ADD FUEL PRESSURE GAUGES BECAUSE IT WOULD HELP THE INJECTOR PUMP NOT …
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TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL INJECTOR PUMP FAILED TWICE WITHIN A YEAR AND A HALF. THE FIRST TIME THE FAILURE OCCURRED, THE CONTACT WAS TOLD THAT IT WAS BECAUSE THE FUEL PUMP HAD FAILED. THE CONTACT WAS ADVISED TO ADD FUEL PRESSURE GAUGES BECAUSE IT WOULD HELP THE INJECTOR PUMP NOT TO FAIL IF THE FUEL PUMP FAILED A SECOND TIME. THE CONTACT STATED THAT THE REMEDY DID KEEP THE FUEL PUMP FROM FAILING HOWEVER, THE FUEL INJECTOR PUMP FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON FOR HER PARTICULAR VEHICLE. THE DEALER REROUTED THE FUEL PUMP IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE AND FAILURE MILEAGES WERE 125,000.
NHTSA ODI #10482042
125,000 miles · Oct 1, 2012
Tires
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH MICHELIN XCX TIRES, SIZE: 235/85R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS FOUND THAT THE BELTS ON THE PASSENGER'S SIDE FRONT TIRE HAD FAILED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO A MISALIGNMENT OF THE VEHICLE. THE VEHICLE WAS NOT …
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TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH MICHELIN XCX TIRES, SIZE: 235/85R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS FOUND THAT THE BELTS ON THE PASSENGER'S SIDE FRONT TIRE HAD FAILED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO A MISALIGNMENT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10478140
60,000 miles · Aug 29, 2012
StructureVisibility
APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED. *TR
NHTSA ODI #10472962
150,000 miles · Aug 23, 2012
Power Train
TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT HE NOTICED SMOKE EMITTING FROM THE TAIL PIPE AS THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT HAD TO WAIT FOR THE SMOKE TO CEASE BEFORE THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIAGNOSIS WHO STATED THAT THEY NEEDED TO REPLACE …
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TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT HE NOTICED SMOKE EMITTING FROM THE TAIL PIPE AS THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT HAD TO WAIT FOR THE SMOKE TO CEASE BEFORE THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIAGNOSIS WHO STATED THAT THEY NEEDED TO REPLACE THE FUEL FILTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.
NHTSA ODI #10472083
150,000 miles · Aug 23, 2012
Fuel/propulsion System
TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT THE VEHICLE SURGED FROM A COLD START. ONCE THE VEHICLE WAS WARMED, THE CONTACT EXPERIENCED A LOSS OF POWER AND WILL THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO ADVISED THAT THE FUEL INJECTOR PUMP AND THE FUEL INJECTOR NEEDED TO B…
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TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT THE VEHICLE SURGED FROM A COLD START. ONCE THE VEHICLE WAS WARMED, THE CONTACT EXPERIENCED A LOSS OF POWER AND WILL THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO ADVISED THAT THE FUEL INJECTOR PUMP AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.
NHTSA ODI #10472076
50,126 miles · Jun 14, 2012
Service Brakes, Hydraulic
PULLED INTO FUELING STATION, STOPPING AT PUMP, PEDAL WENT TO FLOOR BOARD. CHECKED BRAKE RESERVOIR IT WAS EMPTY, ADDED 1 PINT OF BRAKE FLUID. NO SIGNS OF LEAK. FOUND SIGNS OF FLUID ON FRAME DRIVER SIDE BEHIND FUEL TANK, PULLED TANK TO FIND A VERY RUSTED BRAKE LINE AND A HOLE IN BRAKE LINE. CHECKED OTHER BRAKE LINES, ALL ARE BADLY…
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PULLED INTO FUELING STATION, STOPPING AT PUMP, PEDAL WENT TO FLOOR BOARD. CHECKED BRAKE RESERVOIR IT WAS EMPTY, ADDED 1 PINT OF BRAKE FLUID. NO SIGNS OF LEAK. FOUND SIGNS OF FLUID ON FRAME DRIVER SIDE BEHIND FUEL TANK, PULLED TANK TO FIND A VERY RUSTED BRAKE LINE AND A HOLE IN BRAKE LINE. CHECKED OTHER BRAKE LINES, ALL ARE BADLY RUSTED. THE GAS LINES RUNNING NEXT TO THE BRAKE LINE ARE NOT RUSTED AT ALL. TRUCK PARKED IN BARN ALL THE TIME, VERY SELDOM DRIVEN IN WINTER.
NHTSA ODI #10462641
99,000 miles · May 21, 2012
Structure
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,00…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10459181
151,046 miles · May 11, 2012
Structure
THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO…
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THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO NOT KNOW OF ANY OTHER MANUFACTURER THAT HAS THIS KIND OF PROBLEM. *TR
NHTSA ODI #10458134
Official recalls
1May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE02049 · Tire Valve
Opened Jun 3, 2002 · Closed Oct 1, 2002
Status: closed (inferred from source dates) · Tires
No summary supplied.
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