2001 Dodge RAM 3500

THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?

I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD. *TR

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000

2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT. *TR

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.

THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO NOT KNOW OF ANY OTHER MANUFACTURER THAT HAS THIS KIND OF PROBLEM. *TR