NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
58 reports77,571 miles · Apr 3, 2015
Structure
THE CRACKING HAS DONE NOTHING BUT GET WORSE. THE DASH HAS BEGUN HAVING CHUCKS OF BROKEN PLASTIC FALL OFF INTO THE INSTRUMENTATION AND ON THE FLOOR. IT HAS DISPROPORTIONATELY DEVALUED THE TRUCK. THE DASH SHOULD BE REPLACED BY DODGE ALONG WITH THE BEZEL ON THE INSTRUMENT CLUSTER WHICH HAS 2 CRACKS IN IT. THE CRACKS IN THE DASH ARE…
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THE CRACKING HAS DONE NOTHING BUT GET WORSE. THE DASH HAS BEGUN HAVING CHUCKS OF BROKEN PLASTIC FALL OFF INTO THE INSTRUMENTATION AND ON THE FLOOR. IT HAS DISPROPORTIONATELY DEVALUED THE TRUCK. THE DASH SHOULD BE REPLACED BY DODGE ALONG WITH THE BEZEL ON THE INSTRUMENT CLUSTER WHICH HAS 2 CRACKS IN IT. THE CRACKS IN THE DASH ARE ALSO WERE INHIBITING THE DEFROSTER FROM CLEARING THE WINDSHIELD WHEN FOGGED UP ON THE INSIDE. THIS WAS PROVING VERY DANGEROUS UNTIL I REMOVED THE PIECES THAT WERE BLOCKING THE AIR FLOW. *TR
NHTSA ODI #10703573
686,533 miles · Apr 23, 2014
Air BagsCrash
HAD A CAR PULL OUT IN FRONT OF ME AND AIR BAGS DID NOT DEPLOY IN CRASH. EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED TRUCK. ALSO HAD A FRIEND 2 WEEKS PRIOR INVOLVED IN A CRASH WITH EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED HIS TRUCK AND HIS AIR BAGS DID NOT DEPLOY. HIS TRUCK WAS A 2006 RAM 3500. DOES DODGE HAVE AN AIR BAG P…
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HAD A CAR PULL OUT IN FRONT OF ME AND AIR BAGS DID NOT DEPLOY IN CRASH. EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED TRUCK. ALSO HAD A FRIEND 2 WEEKS PRIOR INVOLVED IN A CRASH WITH EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED HIS TRUCK AND HIS AIR BAGS DID NOT DEPLOY. HIS TRUCK WAS A 2006 RAM 3500. DOES DODGE HAVE AN AIR BAG PROBLEM IN THESE TRUCKS? SEEM TO. *TR
NHTSA ODI #10584352
150,000 miles · Jul 7, 2013
Structure
DODGE CASE # [XXX] CRACKED DASHBOARD DUE TO DEFECTIVE PLASTIC WHEN TRUCK WAS MANUFACTURED IN 2000. VEHICLE WAS PARKED IN AN INSULATED ENCLOSED GARAGE EXCEPT WHEN BEING DRIVEN. DUE TO THE SEVERE CRACKS, SHARP PIECES COULD POTENTIALLY FLY THROUGH THE CAB UPON IMPACT DURING AN ACCIDENT CAUSING SERIOUS TO FATAL CUTS. THERE SHOUL…
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DODGE CASE # [XXX] CRACKED DASHBOARD DUE TO DEFECTIVE PLASTIC WHEN TRUCK WAS MANUFACTURED IN 2000. VEHICLE WAS PARKED IN AN INSULATED ENCLOSED GARAGE EXCEPT WHEN BEING DRIVEN. DUE TO THE SEVERE CRACKS, SHARP PIECES COULD POTENTIALLY FLY THROUGH THE CAB UPON IMPACT DURING AN ACCIDENT CAUSING SERIOUS TO FATAL CUTS. THERE SHOULD BE A RECALL ON THE DEFECTIVES DASHBOARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10523592
Mileage unknown · Jul 27, 2012
EquipmentPower TrainCrashInjury
ON APRIL 2, 2012 I WENT TO A RANCH THAT I WORK AT, PUT MY TRUCK IN PARK, PUT THE BRAKE ON, AND OPENED THE GATE. I DROVE THROUGH AND DID THE SAME PROCEDURE TO GO TO CLOSE THE GATE. MY TRUCK POPPED OUT OF PARK,RAN THROUGH IT'S PARKING BRAKE, THE DOOR KNOCKED ME DOWN AND THE FRONT TIRE OF MY DODGE 3500 RAN OVER BOTH OF MY LEGS AN…
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ON APRIL 2, 2012 I WENT TO A RANCH THAT I WORK AT, PUT MY TRUCK IN PARK, PUT THE BRAKE ON, AND OPENED THE GATE. I DROVE THROUGH AND DID THE SAME PROCEDURE TO GO TO CLOSE THE GATE. MY TRUCK POPPED OUT OF PARK,RAN THROUGH IT'S PARKING BRAKE, THE DOOR KNOCKED ME DOWN AND THE FRONT TIRE OF MY DODGE 3500 RAN OVER BOTH OF MY LEGS AND MY ARM. IT BROKE MY LEGS BUT DID NOT BRAKE MY ARM. I AM STILL RECOVERING. AT FIRST I THOUGHT IT WAS MY FAULT UNTIL I LEARNED THAT THIS HAPPENS A LOT AND PEOPLE EVEN DIE AS A RESULT OF THIS INJURY. IT IS NOT ONE PARTICULAR KIND OF VEHICLE EITHER AND THE ATTORNEY'S DO NOT WANT TO EVEN ADDRESS THE ISSUE. THE REASON IT HAPPENS IS BECAUSE THERE IS NO NEUTRAL BETWEEN PARK AND REVERSE. ALSO IF YOU HAD THE PARKING BRAKE ATTACHMENT IN THE FRONT BRAKES AS YOU DO ON THE REAR BRAKES THE PARKING BRAKE WOULD HOLD WHEN THE VEHICLE ROLLS BACKWARD. MY TRUCK ROLLS WITHOUT PEDDLE PRESSURE AT 6 MILES PER HOUR. THERE IS NO EXCUSE TO NOT CHANGE THIS REQUIREMENT, BUT I AM ONLY ONE PERSON, PLEASE HELP ME SAVE LIVES. IN SAN DIEGO COUNTY ALONE WE HAD IN APRIL ONE DEATH AND THREE INJURIES. THIS IS UNACCEPTABLE. I HAVE THE IDEA AND I AM ASE CERTIFIED MECHANIC. I DO NOT PRACTICE AS A MECHANIC, I AM 68 AND JUST COULD NOT DO THE WORK IF I TRIED ESPECIALLY NOW. ALSO I DO NOT INTEND TO SEEK A PROVISIONAL PATENT, I JUST WANT THE PROBLEM FIXED. PLEASE HELP ME HELP ALL OF US THROUGHOUT THE WORLD. THIS ENGINEERING CHANGE NEEDS TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10467939
98,000 miles · Jul 11, 2012
Engine
TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE COMING FROM THE ENGINE WHILE DRIVING AT ALL SPEEDS. THE FAILURE ALSO OCCURRED WHILE STOPPED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT REPAIR SHOPS AND THE CONTACT WAS INFORMED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT RE…
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TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE COMING FROM THE ENGINE WHILE DRIVING AT ALL SPEEDS. THE FAILURE ALSO OCCURRED WHILE STOPPED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT REPAIR SHOPS AND THE CONTACT WAS INFORMED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10465201
Mileage unknown · Jun 12, 2012
Power TrainInjury
CONSUMER STATES DODGE RAM 3500 DIESEL POPPED OUT OF PARK CAUSING INJURIES *TGW THE CONSUMER STATED THE DOOR OF THE VEHICLE HIT HER AND THE TRUCK RAN OVER HER, BREAKING BOTH OF HER LEGS. *JB
NHTSA ODI #10461528
80,000 miles · Mar 2, 2012
Structure
TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED AND FRACTURED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 04/30/13*LJ
NHTSA ODI #10450033
120,000 miles · Jun 2, 2011
Structure
TL*THE CONTACT OWNS A 2000 DODGE 3500. THE CONTACT STATED WHEN TURNING INTO HIS DRIVEWAY HE HEARD A LOUD CLANGING NOISE. WHEN HE INSPECTED THE VEHICLE HE NOTICED THAT THE FRAME HAD DETACHED FROM THE VEHICLE DUE TO RUST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURR…
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TL*THE CONTACT OWNS A 2000 DODGE 3500. THE CONTACT STATED WHEN TURNING INTO HIS DRIVEWAY HE HEARD A LOUD CLANGING NOISE. WHEN HE INSPECTED THE VEHICLE HE NOTICED THAT THE FRAME HAD DETACHED FROM THE VEHICLE DUE TO RUST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. UPDATED 07/08/11 *BF THE CONSUMER STATED HE NOTICED THE DRAG LINK MOUNT HAD COME OFF THE FRAME AND WAS RUSTED THROUGH IN MANY PLACES. UPDATED 02/03/12
NHTSA ODI #10404152
100,000 miles · Jan 24, 2011
Suspension
TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL BEARING FROZE. THE CONTACT HAD TROUBLE GETTING THE WHEEL BEARING OFF AND THE DEALER STATED THAT IT WOULD COME OFF WHEN MORE PRESSURE WAS APPLIED. WHEN THE CONTACT APPLIED MORE PRESSURE, THE THREADS ON THE DRIVE AXLE AND AXLE NUT STRIPPED AN…
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TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL BEARING FROZE. THE CONTACT HAD TROUBLE GETTING THE WHEEL BEARING OFF AND THE DEALER STATED THAT IT WOULD COME OFF WHEN MORE PRESSURE WAS APPLIED. WHEN THE CONTACT APPLIED MORE PRESSURE, THE THREADS ON THE DRIVE AXLE AND AXLE NUT STRIPPED AND THE CONTACT THEN HAD TO REPLACE THE HUB, NUT AND AXLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 03/02/11 *BF THE CONSUMER STATED HE TRIED TO PULL THE HUB OFF THE AXLE AND IT SEPARATED. THE CONSUMER HAD TO REPLACE THE HUB, AXLE AND NUT. THE DRIVE AXLE AND NUT ARE AVAILABLE ONLY THROUGH THE DEALER; AXLE $760 AND NUT $31.00. UPDATED 09/19/11
NHTSA ODI #10378476
107,456 miles · Oct 29, 2010
Suspension
S10 APPROPRIATE HANDLING- LETTER FROM REGARDING DODGE RAM TRUCKS PROBLEMS *TGW THE CONSUMER STATED HE EXPERIENCED THREE LEFT FRONT WHEEL BEARING FAILURES. THE FIRST INCIDENT CAUSED $600 IN DAMAGE TO THE VEHICLE. *JB
NHTSA ODI #10363328
Official recalls
1May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE02049 · Tire Valve
Opened Jun 3, 2002 · Closed Oct 1, 2002
Status: closed (inferred from source dates) · Tires
No summary supplied.
Illustration