Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20–25K
425–50K
450–75K
775–100K
13100–150K
11150K+
41 reports with mileage · 84 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports12 fire reports5 injury reports
What owners actually said
125 reports
Mileage unknown · Jul 6, 2009
Tires
TL*THE CONTACT OWNS A 1997 DODGE 3500. THE VEHICLE HAS FALCON TIRES, SIZE LT24575R16 (NA). ON JULY 3, 2009, WHILE DRIVING APPROXIMATELY 60 MPH, THE TREAD SEPARATED FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE TIRE HAD APPROXIMATELY 5,000 MILES AT THE TIME OF THE FAILURE. THE TIRE MANUFA…
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TL*THE CONTACT OWNS A 1997 DODGE 3500. THE VEHICLE HAS FALCON TIRES, SIZE LT24575R16 (NA). ON JULY 3, 2009, WHILE DRIVING APPROXIMATELY 60 MPH, THE TREAD SEPARATED FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE TIRE HAD APPROXIMATELY 5,000 MILES AT THE TIME OF THE FAILURE. THE TIRE MANUFACTURER FILED A REPORT. THE VEHICLE'S VIN AND MILEAGES WERE UNKNOWN. UPDATED 08/04/09 *BF UPDATED 08/06/09.*JB
NHTSA ODI #10275874
Mileage unknown · Jul 18, 2008
Trailer Hitches
1997 DODGE RAM 3500 TRUCK HAS A PROBLEM WITH THE TRAILER HITCH. CONSUMER STATES THAT THE TRAILER HITCH IS DEFECTIVE AND WANTS TO BE REIMBURSED FOR THE COST OF THE REPLACEMENT HITCH. *NJ WHEN THE CONSUMER APPLIED THE BRAKES, THE HITCH ON THE TRUCK LITERALLY BROKE AND THE TRAILER HIT THE GROUND. THE CONSUMER WAS TOLD ABOUT A…
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1997 DODGE RAM 3500 TRUCK HAS A PROBLEM WITH THE TRAILER HITCH. CONSUMER STATES THAT THE TRAILER HITCH IS DEFECTIVE AND WANTS TO BE REIMBURSED FOR THE COST OF THE REPLACEMENT HITCH. *NJ WHEN THE CONSUMER APPLIED THE BRAKES, THE HITCH ON THE TRUCK LITERALLY BROKE AND THE TRAILER HIT THE GROUND. THE CONSUMER WAS TOLD ABOUT A RECALL, HOWEVER WHEN SHE CONTACTED CHRYSLER, THEY TOLD HER THERE WAS NO RECALL FOR HER VEHICLE IDENTIFICATION NUMBER. *JB
NHTSA ODI #10235016
108,000 miles · Jan 30, 2008
Exterior Lighting
HEAD LIGHTS GO OUT WIRES GET HOT. THERE WAS A RECALL FOR THE HEADLIGHT SWITCH ON MY MODEL TRUCK ( 1997 DODGE RAM 3500 ) BUT I WAS TOLD MY TRUCK WAS NOT INCLUDED IN THIS RECALL. *TR
NHTSA ODI #10216531
67,592 miles · Sep 7, 2007
Exterior Lighting
TL*THE CONTACT OWNS A 1997 DODGE 3500. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED WHILE DRIVING ON TWO OCCASIONS. THE CONTACT HAS NOT TAKEN THE VEHICLE TO BE INSPECTED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 67,592 AND FAILURE MILEAGE WAS 53,000. UPDATED 12/12/2007 *BF THE CONSUMER STATED HEADLIGHT SWIT…
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TL*THE CONTACT OWNS A 1997 DODGE 3500. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED WHILE DRIVING ON TWO OCCASIONS. THE CONTACT HAS NOT TAKEN THE VEHICLE TO BE INSPECTED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 67,592 AND FAILURE MILEAGE WAS 53,000. UPDATED 12/12/2007 *BF THE CONSUMER STATED HEADLIGHT SWITCH AND PLUG MELTED CAUSING ALL LIGHTS EXCEPT HEADLIGHTS TO FAIL. THE CONSUMER STATED REPLACED SWITCH AND PLUG BUT CAN'T FIND PARK RELAY. UPDATED 12/12/07 *TR
NHTSA ODI #10202195
204,000 miles · Jul 5, 2007
Air BagsSteeringInjury
INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRB…
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INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRBAG) NO LONGER IN USE, AND ALL FUNCTIONS ON STEERING WHEEL DID NOT WORK.*AK
NHTSA ODI #10195429
121,000 miles · Jan 21, 2007
Exterior Lighting
ALL LIGHTS BUT HEAD LIGHTS WOULD NOT WORK SEAMS HEAD LIGHT SWITCH OVER HEATED AND MELTED. 2-06 REPLACED SWITCH SELF. 10-06 RUNNING LIGHTS QUIT WORKING AFTER LONG TRIP AT NIGHT WITH LIGHTS ON. EXAMINED SWITCH AND RUNNING LIGHT CIRCUIT WAS MELTED AGAIN THE MELTED PLASTIC GETS IN THE TERMINAL CONNECTIONS AND BECAME AN INSULATOR CAU…
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ALL LIGHTS BUT HEAD LIGHTS WOULD NOT WORK SEAMS HEAD LIGHT SWITCH OVER HEATED AND MELTED. 2-06 REPLACED SWITCH SELF. 10-06 RUNNING LIGHTS QUIT WORKING AFTER LONG TRIP AT NIGHT WITH LIGHTS ON. EXAMINED SWITCH AND RUNNING LIGHT CIRCUIT WAS MELTED AGAIN THE MELTED PLASTIC GETS IN THE TERMINAL CONNECTIONS AND BECAME AN INSULATOR CAUSING FAILURE. REMOVED TERMINAL AND DIRECTLY SOLDERED THE WIRE TO THE SWITCH. NOW 1-07 THE RUNNING LIGHTS DON'T WORK UNLESS SWITCH IS PULLED TO HEADLIGHT POSITION. AFTER THE FIRST TIME 2-06 I HAVE NOTICED THAT THE AREA AROUND THE SWITCH GETS VERY HOT WHEN THE LIGHTS ARE ON. IT IS A GOOD FEELING TO WONDER IF YOUR LIGHTS ARE GOING TO WORK OR NOT AND IF THEY WILL STAY WORKING. I BELIEVE DODGE HAS RECALLED ALL 3500'S FROM 94 TO 96 FOR THIS PROBLEM AND THAT THE 97 TO 981/2 ARE THE SAME SWITCH AND ARE STARTING TO HAVE THE SAME PROBLEMS. *NM
NHTSA ODI #10179273
Mileage unknown · Jan 12, 2007
Exterior Lighting
STRONG SMELL IN CAB SEEMINGLY ONLY AT NIGHT. GOT PULLED OVER FOR NO TAIL OR RUNNING LIGHTS BEHIND THE CAB. THEY WERE WORKING EARLIER. HEADLIGHT SWITCH WAS MELTING CAUSING NASTY SMELL WHICH RESULTED IN A BAD HEADACHE. *JB
NHTSA ODI #10178560
Mileage unknown · Jan 11, 2007
Power Train
TL* THE CONTACT STATED THAT HIS 1997 DODGE RAM 3500, HAS HAD TRANSMISSION PROBLEMS SINCE HE PURCHASED THE VEHICLE IN 1997. THE VEHICLE WILL NOT ACCELERATE ONE IT COMES TO A STOP, AND IF HE APPLIES TOO MUCH PRESSURE ON THE ACCELERATOR PEDAL THE ENGINE ENGAGES TOO QUICKLY. THE CONTACT STATED THAT IN 1999 HE HAD THE TRANSMISSION…
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TL* THE CONTACT STATED THAT HIS 1997 DODGE RAM 3500, HAS HAD TRANSMISSION PROBLEMS SINCE HE PURCHASED THE VEHICLE IN 1997. THE VEHICLE WILL NOT ACCELERATE ONE IT COMES TO A STOP, AND IF HE APPLIES TOO MUCH PRESSURE ON THE ACCELERATOR PEDAL THE ENGINE ENGAGES TOO QUICKLY. THE CONTACT STATED THAT IN 1999 HE HAD THE TRANSMISSION REPLACED BY ROLAND CHEVROLET FREE OF CHARGE. THE CONTACT STATED THAT 2 MONTHS AFTER THE NEW TRANSMISSION WAS REPLACE IT CONTINUED TO EXHIBIT THE SAME FAILURE. THE DEALERSHIP NOW INFORMED THE CONTACT THAT IF HE WANTS ANY REPAIRS DONE TO THE TRANSMISSION HE WOULD BE RESPONSIBLE FOR THE COST. THE CONTACT STATED WHEN THE VEHICLE IS IN REVERSE IT WON'T MOVE, UNTIL HE PRESSES ON THE ACCELERATOR PEDAL SEVERAL TIMES. THE CONTACT STATED THAT THIS HAPPENS EVERYDAY, AND HAS PROBLEMS WITH ACCELERATION AFTER COMING TO A STOP.
NHTSA ODI #10178459
100,000 miles · Jan 5, 2007
Exterior Lighting
TL* - THE CONTACT STATED THAT THE HEADLIGHT SWITCH HAS BURNED OUT TWICE WITHIN THE LAST YEAR. THE DEALER HAS TOLD THE CONTACT THAT THERE WAS A RECALL ON THE HEADLIGHT SWITCH, BUT THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER TOLD THE CONTACT THAT THE REASON HE HAS TO REPLACE THE HEADLIGHT SWITCH W…
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TL* - THE CONTACT STATED THAT THE HEADLIGHT SWITCH HAS BURNED OUT TWICE WITHIN THE LAST YEAR. THE DEALER HAS TOLD THE CONTACT THAT THERE WAS A RECALL ON THE HEADLIGHT SWITCH, BUT THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER TOLD THE CONTACT THAT THE REASON HE HAS TO REPLACE THE HEADLIGHT SWITCH WAS BECAUSE HE TOWED A TRAILER. THE CONTACT STATED WEATHER AND ROAD CONDITIONS WERE NOT A FACTOR IN THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT SWITCH HIMSELF. THE WIRING WAS MELTED TO THE SWITCH. *AK
NHTSA ODI #10177842
36,000 miles · Nov 1, 2006
Visibility
BOTH EXTERIOR MIRRORS GET OUT OF ADJUSTMENT WHILE DRIVING OR CLOSING DOORS. IT IS VERY DANGEROUS AS A LONE DRIVER NOT BEING ABLE TO SEE OUT OF THE RIGHT-HAND MIRROR. ALSO WHEN CHANGING LANES TO AVOID AN ACCIDENT, DISCOVERING THE LEFT-HAND MIRROR IS OUT OF ADJUSTMENT. I HAVE HAD TO CHANGE LANES BLINDLY. THE MIRRORS HAVE BEEN …
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BOTH EXTERIOR MIRRORS GET OUT OF ADJUSTMENT WHILE DRIVING OR CLOSING DOORS. IT IS VERY DANGEROUS AS A LONE DRIVER NOT BEING ABLE TO SEE OUT OF THE RIGHT-HAND MIRROR. ALSO WHEN CHANGING LANES TO AVOID AN ACCIDENT, DISCOVERING THE LEFT-HAND MIRROR IS OUT OF ADJUSTMENT. I HAVE HAD TO CHANGE LANES BLINDLY. THE MIRRORS HAVE BEEN FALLING OUT OF ADJUSTMENT SINCE I PURCHASED THE VEHICLE. THEY FELL OUT OF ADJUSTMENT WHEN I WAS DOING A TEST DRIVE. THE SALESMAN SAID THEY WOULD BE TIGHTENED, BUT THEY HAVE NOT STAYED IN PLACE. I AM INQUIRING IF THERE HAS BEEN A RECALL NOTICE? I HAVE HEARD SEVERAL COMPLAINTS OVER THE INTERNET ABOUT THE SAME PROBLEM AND NO ONE HAS COME UP WITH A SOLUTION. *NM
VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.
Consequence & remedy
Consequence: IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP03006 · Seat Back Failure
Opened Sep 23, 2003 · Closed Apr 8, 2004
Status: closed (inferred from source dates) · Seats; Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Additional source detail variants (2)
Seats
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
1997 Dodge RAM 3500 Problems, Complaints & Recalls | Skip That Year