Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2225–50K
2650–75K
1775–100K
20100–150K
12150K+
114 reports with mileage · 41 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports1 fire reports6 injury reports
What owners actually said
155 reports
109,000 miles · Mar 24, 2011
Steering
THE VEHICLE IN QUESTION IS A 2002 DODGE RAM 2500 PICKUP.ALTHOUGH NO FAILURE WAS EXPERIENCED, IT CAME VERY CLOSE. STEERING BECAME VERY LOOSE AND WAS ALLOWED TO GO TILL THERE WAS A1/2 INCH TRAVEL OF THE STEERING WHEEL FROM SIDE TO SIDE. UPON INSPECTION AND REMOVAL OF THE INTERMEDIATE SHAFT IT WAS DISCOVERED TO HAVE THE LOWER UNIV…
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THE VEHICLE IN QUESTION IS A 2002 DODGE RAM 2500 PICKUP.ALTHOUGH NO FAILURE WAS EXPERIENCED, IT CAME VERY CLOSE. STEERING BECAME VERY LOOSE AND WAS ALLOWED TO GO TILL THERE WAS A1/2 INCH TRAVEL OF THE STEERING WHEEL FROM SIDE TO SIDE. UPON INSPECTION AND REMOVAL OF THE INTERMEDIATE SHAFT IT WAS DISCOVERED TO HAVE THE LOWER UNIVERSAL JOINT IN COMPLETE FAILURE DO TO CORROSION AND COMPLETE LOSS OF THE BEARING. THE VEHICLE IS OUT OF WARRANTY BUT DODGE WAS ASKED TO REVIEW THE CASE. I WAS OFFERED A FREE OIL CHANGE AND WAS TOLD BECAUSE THE TRUCK WAS OUT OF WARRANTY THEY WOULD;D NOT OFFER ANY ASSISTANCE. THIS IA SAFETY ISSUE AND SHOULD BE ADDRESSED. LOOKING ONLINE THERE ARE NUMEROUS COMPLAINS OF THE THIS PART HAVING TO BE CHANGED OUT MANY TIMES IN THE COURSE OF THE TRUCKS LIFE. TYPICALLY ANY WHERE FROM 4500 MILES AND UP! *TR
NHTSA ODI #10392719
87,000 miles · Mar 22, 2011
Unknown Or Other
THE DASH OF MY 2002 DODGE RAM 2500 HAS CRACKED AND LARGE PIECES HAVE BROKEN AND FALLEN INSIDE EXPOSING THE WIRING AND COULD BECOME A POTENTIAL HAZARD IN THE EVENT OF AN ACCIDENT.
NHTSA ODI #10393232
99,780 miles · Feb 2, 2011
Fuel System, Diesel
2002 DODGE RAM 2500 CUMMINS DIESEL LIFT PUMP FAILURE AFTER DEALER INSTALLED IN TANK FUEL MODULE THIS IS THE 3RD INJECTION PUMP SINCE PURCHASING THIS VEHICLE, (INCREDIBLE) OVER $1200.00 EACH FAILURE CHRYSLER DID PAY 800.00 TOWARD REPAIR OF THIS VEHICLE. WHY THE GOVERNMENT DOES NOT STEP UP AND FORCE DODGE TO RECTIFY THESE SITUATIO…
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2002 DODGE RAM 2500 CUMMINS DIESEL LIFT PUMP FAILURE AFTER DEALER INSTALLED IN TANK FUEL MODULE THIS IS THE 3RD INJECTION PUMP SINCE PURCHASING THIS VEHICLE, (INCREDIBLE) OVER $1200.00 EACH FAILURE CHRYSLER DID PAY 800.00 TOWARD REPAIR OF THIS VEHICLE. WHY THE GOVERNMENT DOES NOT STEP UP AND FORCE DODGE TO RECTIFY THESE SITUATIONS IS BEYOND ME, TO BUSY CHASING THE TOYOTAS OF THE WORLD, IN ORDER FOR THE GOVERNMENT OWNED GM,DODGE, TO CATCH UP IN SALES (ABSOLUTELY AMAZING) BUT HEY BUY AMERICAN HUH. *TR
NHTSA ODI #10379944
46,000 miles · Jan 10, 2011
Tires
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE WEDGE THAT HELD THE SPARE TIRE FRACTURED FROM THE VEHICLE AND STRUCK ANOTHER VEHICLE BEHIND THE CONTACT'S VEHICLE CAUSING DAMAGE TO THE VEHICLE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE FAILURE WAS NOT THEIR LIABILITY AND OFFERED NO ASSISTANCE. …
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TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE WEDGE THAT HELD THE SPARE TIRE FRACTURED FROM THE VEHICLE AND STRUCK ANOTHER VEHICLE BEHIND THE CONTACT'S VEHICLE CAUSING DAMAGE TO THE VEHICLE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE FAILURE WAS NOT THEIR LIABILITY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/15/11*LJ UPDATED 12/14/11 *CN
NHTSA ODI #10375449
73,000 miles · Dec 12, 2010
Structure
MY 2002 DODGE RAM 2500 PICKUP DASH BOARD IS DISINTEGRATING. IT HAS BEEN WELL TAKEN CARE OF AND I HAVE NOT USED ANY SOLVENTS OR PRODUCTS ON IT FOR CLEANING OTHER THAN SOAP AND WATER. I ALSO HAVE A 1999 DODGE RAM THAT DID THE EXACT SAME THING.IT IS A DISGRACE. PIECES WERE NEARLY SWALLOWED BY MY YOUNG CHILD! *TR
NHTSA ODI #10370302
Mileage unknown · Oct 20, 2010
StructureInjury
I HAVE A 2002 DODGE RAM 2500 AND THE DASHBOARD HAD COMPLETELY CRACKED AND PECED AWAY. THERE ARE SHARP PLSTIC PIECES I FIND EVERYWHERE. THEY SLIDE UNDER THE PEDALS AND CAUSE A DISTRACTION. IM CONSTANTLY GATHERING PEICES LARGE AND SMALL FROM MY DASH FALLING THROUGH WHILE I DRIVE. THE GLARE IT MAKES ON THE WINDSHIELD ALSO IS A DEST…
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I HAVE A 2002 DODGE RAM 2500 AND THE DASHBOARD HAD COMPLETELY CRACKED AND PECED AWAY. THERE ARE SHARP PLSTIC PIECES I FIND EVERYWHERE. THEY SLIDE UNDER THE PEDALS AND CAUSE A DISTRACTION. IM CONSTANTLY GATHERING PEICES LARGE AND SMALL FROM MY DASH FALLING THROUGH WHILE I DRIVE. THE GLARE IT MAKES ON THE WINDSHIELD ALSO IS A DESTRACTION. I FIND MYSELF LOOKING AT THIS MONSTROSITY AND NOT ON THE ROAD. THIS NEEDS TO BE FIXED AND MOST CERTAINLY SHOULD BE A RECALL. WHY WOULD I BUY ANOTHER ONE WHEN ITS JUST GOING TO CAUSE THE SAME PROBLEM AND UPSET ME. *TR
NHTSA ODI #10361394
88,000 miles · Oct 4, 2010
Tires
TL* THE CONTACT OWNS A 2002 DODGE 2500 DIESEL. THE VEHICLE HAD COOPER DISCOVERER ATR TIRES, LINE SIZE LT265/75/R16, DOT NUMBER 3DW8C8C0609. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR PASSENGER TIRE FAILED. THE THREAD SEPARATED FROM THE SIDEWALL OF THE TIRE, DAMAGING THE WHEEL RIM. THE MANUFACTURER WAS CONTACTED AND ADVISED THE…
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TL* THE CONTACT OWNS A 2002 DODGE 2500 DIESEL. THE VEHICLE HAD COOPER DISCOVERER ATR TIRES, LINE SIZE LT265/75/R16, DOT NUMBER 3DW8C8C0609. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR PASSENGER TIRE FAILED. THE THREAD SEPARATED FROM THE SIDEWALL OF THE TIRE, DAMAGING THE WHEEL RIM. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE TIRE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
NHTSA ODI #10359025
28,832 miles · Sep 2, 2010
StructureInjury
FLYING SHARP OBJECTS. FROM DODGE CRACKING DASH. THIS PROBLEM IS NOT CAUSED BY SUNLIGHT SINCE MY TRUCK IS PARKED UNDER COVER AND IS NOT AVAILABLE TO THE SUN. THE SHARP SHARDS OF PLASTIC BREAK AND CRACK OFF AND MAKE FOR A VERY BAD PLACE TO IMPACT THE HUMAN BODY IF A SAFETY RESTRAINT WERE TO MALFUNCTION OR FAIL COMPLETELY. THE FLYI…
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FLYING SHARP OBJECTS. FROM DODGE CRACKING DASH. THIS PROBLEM IS NOT CAUSED BY SUNLIGHT SINCE MY TRUCK IS PARKED UNDER COVER AND IS NOT AVAILABLE TO THE SUN. THE SHARP SHARDS OF PLASTIC BREAK AND CRACK OFF AND MAKE FOR A VERY BAD PLACE TO IMPACT THE HUMAN BODY IF A SAFETY RESTRAINT WERE TO MALFUNCTION OR FAIL COMPLETELY. THE FLYING DEBRIS ALSO POSES A RISK DURING AN IMPACT OR COLLISION. *TR
NHTSA ODI #10353623
48,000 miles · Jul 12, 2010
Steering
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT APPLIED THE BRAKES WHILE DRIVING IN REVERSE AT 2 MPH; HOWEVER, THE BRAKES FAILED TO FUNCTION. THE POWER STEERING ALSO FAILED SIMULTANEOUSLY WITH THE BRAKES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED WITHIN FOUR…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT APPLIED THE BRAKES WHILE DRIVING IN REVERSE AT 2 MPH; HOWEVER, THE BRAKES FAILED TO FUNCTION. THE POWER STEERING ALSO FAILED SIMULTANEOUSLY WITH THE BRAKES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED WITHIN FOURTEEN MONTHS. THE POWER STEERING PUMP WAS REPLACED A SECOND TIME AT A LOCAL REPAIR FACILITY. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 09/09/10. *LJ UPDATED 09/14/10*JB
NHTSA ODI #10342612
45,561 miles · Jul 3, 2010
Fuel System, Diesel
ON 1998.5 - 2002 DODGE RAM PICK UP WITH THE 5.9 CUMMINS DIESEL THERE IS A REAL PROBLEM WITH VP-44 INJECTION PUMP FAILURES. SEVERAL VP RE BUILDERS LAY THE PROBLEM TO HEAT FAILURE & VIBRATION DUE TO SOLDER JOINTS CRYSTALLIZING. THESE PUMPS ARE NOT CHEAP & THE PROBLEM WAS SO BAD THAT FED X FORCED BOSCH THE MANUFACTURE OF THESE PUMP…
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ON 1998.5 - 2002 DODGE RAM PICK UP WITH THE 5.9 CUMMINS DIESEL THERE IS A REAL PROBLEM WITH VP-44 INJECTION PUMP FAILURES. SEVERAL VP RE BUILDERS LAY THE PROBLEM TO HEAT FAILURE & VIBRATION DUE TO SOLDER JOINTS CRYSTALLIZING. THESE PUMPS ARE NOT CHEAP & THE PROBLEM WAS SO BAD THAT FED X FORCED BOSCH THE MANUFACTURE OF THESE PUMPS TO DO SOMETHING ABOUT IT. NOT EVERYONE HAS THE MONEY TO REPLACE ONE OF THESE PUMPS. YOU NEVER KNOW WHEN ONE OF THESE PUMPS ARE GOING TO FAIL. IF YOU ARE ON THE HIGHWAY OR IN AN INTERSECTION & IT WOULD FAIL TAT THEN BECOMES A TRAFFIC HAZARD. I HAD ON GO BAD 9/17/2004 & NOW I HAVE ANOTHER GOING BAD NOW. THEY COST AROUND $2500.00 TO $3000.00 TO REPLACE. *TR
NHTSA ODI #10341329
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Dodge RAM 2500 Problems, Complaints & Recalls | Skip That Year