NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
155 reports29,000 miles · Mar 2, 2005
SteeringVehicle Speed Control
VEHICLE IDLES AND DOES NOT ACCELERATE WHEN THE GAS PEDAL IS STEPPED ON. ALSO, VEHICLE TENDS TO DECELERATE OFTEN WHEN IT IS TRAVELING AT VARIOUS SPEEDS ON THE ROAD. TAKEN TO THE DEALER FOR A TOTAL OF 10 TIMES, BUT THE CAUSE WAS STILL UNDETERMINED.*AK THE VEHICLE NEVER RAN RIGHT AFTER THE WIRING ON THE STEERING WAS REPLACED. C…
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VEHICLE IDLES AND DOES NOT ACCELERATE WHEN THE GAS PEDAL IS STEPPED ON. ALSO, VEHICLE TENDS TO DECELERATE OFTEN WHEN IT IS TRAVELING AT VARIOUS SPEEDS ON THE ROAD. TAKEN TO THE DEALER FOR A TOTAL OF 10 TIMES, BUT THE CAUSE WAS STILL UNDETERMINED.*AK THE VEHICLE NEVER RAN RIGHT AFTER THE WIRING ON THE STEERING WAS REPLACED. CRUISE CONTROL OR GAS PEDAL DOES NOT WORK. TRUCK CAUGHT FIRE IN THE STEERING COLUMN. THE VEHICLE ENGINE SHUT OFF BY ITSELF AND STARTED BACK UP BY ITSELF TWICE. *TC
NHTSA ODI #10108922
74,000 miles · Feb 2, 2005
Service Brakes, Hydraulic
THE VACUUM PUMP ON MY 2002 DODGE RAM 2500 4X4 HO CUMMINS DIESEL TRUCK IS DEFECTIVE AND I JUST FOUND OUT THAT IT CONTROLS THE BRAKES ALSO. I WAS INFORMED THAT THIS WAS THE SECOUND ONE IN THREE - FOUR WEEKS.*AK
NHTSA ODI #10108462
35,100 miles · Dec 23, 2004
Suspension
AN EXCESS OF 50 THOUSANDS OF PLAY IN THE UPPER AND LOWER BALL JOINTS OF MY 2002 DODGE 2500 4X4 QUAD CAB DIESEL HAS BEEN DETECTED BY TWO INDEPENDENT SERVICE SHOPS. THE DEALER, SOUTHTOWN DODGE, REFUSES TO REPLACE THE BALL JOINTS UNDER WARRANTY, CITING ONLY 20 AND 24 THOUSANDTHS PLAY WITH 30 THOUSANDTHS ALLOWABLE. OVER THE LAST 5…
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AN EXCESS OF 50 THOUSANDS OF PLAY IN THE UPPER AND LOWER BALL JOINTS OF MY 2002 DODGE 2500 4X4 QUAD CAB DIESEL HAS BEEN DETECTED BY TWO INDEPENDENT SERVICE SHOPS. THE DEALER, SOUTHTOWN DODGE, REFUSES TO REPLACE THE BALL JOINTS UNDER WARRANTY, CITING ONLY 20 AND 24 THOUSANDTHS PLAY WITH 30 THOUSANDTHS ALLOWABLE. OVER THE LAST 5000 TO 6000 MILES, THE BALL JOINT WEAR HAS CAUSED THE STEER TIRES TO WEAR RAPIDLY AND ERRATICLY STEERS ITSELF WHEN IN MOTION. THE DEALER OFFERED TO REPLACE THE BALL JOINTS FOR "AROUND $800" IF I AM "SO CONCERNED. *AK
NHTSA ODI #10104371
17 miles · Dec 12, 2004
Fuel System, Diesel
(2) VP44 FUEL INJECTION PUMP FAILURES, (1) FUEL LIFT PUMP FAILURE: AT APPROXIMATELY 56,000 MILES OF SERVICE, THE FIRST VP44 FUEL INJECTION PUMP FAILED (DOCUMENTED CHRYSLER P216 CODE WAS LOADED INTO THE PECM), AGAIN AT APPROXIMATELY 78,000 MILES, THE VP44 FUEL INJECTION PUMP AGAIN FAILED, AS DID THE DIESEL FUEL LIFT PUMP. THE …
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(2) VP44 FUEL INJECTION PUMP FAILURES, (1) FUEL LIFT PUMP FAILURE: AT APPROXIMATELY 56,000 MILES OF SERVICE, THE FIRST VP44 FUEL INJECTION PUMP FAILED (DOCUMENTED CHRYSLER P216 CODE WAS LOADED INTO THE PECM), AGAIN AT APPROXIMATELY 78,000 MILES, THE VP44 FUEL INJECTION PUMP AGAIN FAILED, AS DID THE DIESEL FUEL LIFT PUMP. THE VEHICLE WAS REPAIRED BY THE DEALER(S). THIS MECHANICAL DEFECT IS CONSISTENT THROUGHOUT THE INDUSTRY, AND THE COST OF REPAIRS AT THE CHRYSLER DEALERSHIP IS MORE THAN $3,000.00 PER INCIDENT FOR A TOTAL OF MORE THAN $6,000.00 IN ACCRUED COSTS IF I WERE TO PAY FOR THIS OUT OF POCKET. MY CONCERN IS THAT WHEN THE WARRANTY PERIOD IS OVER, THE RELIABILITY OF THE VEHICLE WILL BE THE SAME: ANOTHER AND THEN ANTHER FUEL INJECTION PUMP WILL NEED TO BE REPLACED. NOTE: INCIDENT DATES BELOW ARE APPROXIMATE BUT CAN BE AUTHENTICATED AND CORRECTED IF NEEDED.*JB
NHTSA ODI #10102793
10,000 miles · Sep 28, 2004
Steering
POWER STEERING WAS DEFECTIVE WHEN THE VEHICLE WAS RUNNING. STEERING WHEEL WILL NOT MOVE. DEALER HAS REPLACED THE POWER STEERING PUMP/HYDRO BOOST AND TWO HOSES. HOWEVER, PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE VEHICLE DOES NOT HAVE ANY POWER STEERING WHEN IDLEING AND SOMTIMES AT LOW SPEEDS. STEERING BOX HAS BEEN R…
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POWER STEERING WAS DEFECTIVE WHEN THE VEHICLE WAS RUNNING. STEERING WHEEL WILL NOT MOVE. DEALER HAS REPLACED THE POWER STEERING PUMP/HYDRO BOOST AND TWO HOSES. HOWEVER, PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE VEHICLE DOES NOT HAVE ANY POWER STEERING WHEN IDLEING AND SOMTIMES AT LOW SPEEDS. STEERING BOX HAS BEEN REPLACED BUT PROBLEM EXISTS. DEALER WILL NO LONGER SERVICE THE VEHICLE FOR THE SAME PROBLEM. *TC
NHTSA ODI #10088047
19,000 miles · Aug 5, 2004
Power Train
WHEN CONSUMER DEPRESSED THE CLUTCH TO STOP THE VEHICLE GEAR WOULD NOT DISENGAGE. VEHICLE CONTINUED TO ROLL FORWARD, AND CONSUMER HAD TO SHUT THE ENGINE OFF TO STOP THE VEHICLE. THE VEHICLE REPEATED THIS SAME PROBLEM THE NEXT DAY, AND IT WAS TOWED TO THE DEALER. *AK
NHTSA ODI #10087276
Mileage unknown · Jul 9, 2004
Power Train
WHILE PARKING VEHICLE IN REVERSE THE CLUTCH FAILED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC REPLACED THE CLUTCH CYLINDER AT VERY LOW MILEAGE AT CONSUMER'S EXPENSE OF $353.39. *AK
NHTSA ODI #10081608
Mileage unknown · May 10, 2004
Steering
THERE HAS BEEN NO FAILURE YET THAT I KNOW OF BUT I OWN A 2002 DODGE 2500 WITH THE CUMMINS TURBO DIESEL ENGINE. THIS TRUCK WAS BUILT WITH ONLY TWO (2) GREASE FITTINGS IN THE STEERING GEAR. THIS IS AN INSUFFICENT NUMBER AND WILL CAUSE PREMATURE FAILURE OF THE BALL JOINTS AND TIE RODS. *LA
NHTSA ODI #10072372
17,000 miles · Feb 24, 2004
SteeringSuspension
THE VEHICLE'S TIE RODS AND BALL JOINTS EXPERIENCED PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR
NHTSA ODI #10055849
23,000 miles · Feb 5, 2004
Suspension
SINCE NEW MY DODGE 2500 4X4 DIESEL P/U HAS WORN THE OUTSIDE OF THE FRONT TIRES. WITH ONLY 23000 MILES I HAVE JUST PURCHASED NEW TIRES. THE MECHANIC AT THE TIRE STORE WAS KIND ENOUGH TO INFORM ME THIS IS A WELL KNOWN DEFECT WITH DODGE TRUCKS, AND THERE IS A FIX. THIS WOULD COST ME BETWEEN $250.- $350. DEPENDING ON LABOR. I DO NOT…
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SINCE NEW MY DODGE 2500 4X4 DIESEL P/U HAS WORN THE OUTSIDE OF THE FRONT TIRES. WITH ONLY 23000 MILES I HAVE JUST PURCHASED NEW TIRES. THE MECHANIC AT THE TIRE STORE WAS KIND ENOUGH TO INFORM ME THIS IS A WELL KNOWN DEFECT WITH DODGE TRUCKS, AND THERE IS A FIX. THIS WOULD COST ME BETWEEN $250.- $350. DEPENDING ON LABOR. I DO NOT BELIEVE THE CONSUMER SHOULD HAVE TO PAY FOR THIS INHERENT PROBLEM BECAUSE OF MANUFACTURER OVERSIGHT AND POTENTIAL ACCIDENTS. *JB
NHTSA ODI #10056606
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