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2002 Dodge RAM 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.

About this comparison →
155Owner complaints

Model-year median: 275

0Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
313
1999211
2000469
2001155
2002661
2003582
2004422
2005
Compare all RAM 2500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Structure
40Steering
20Power Train
19Suspension
14Fuel System, Diesel
13
All reported categories
Unknown Or Other
13Service Brakes, Hydraulic
10Tires
9Engine And Engine Cooling
8Air Bags
6Fuel System, Other
6Vehicle Speed Control
5Wheels
5Electrical System
4Fuel System, Gasoline
4Visibility
4Exterior Lighting
3Seat Belts
3Seats
3Engine
2Fuel/propulsion System
2Service Brakes
2Trailer Hitches
2Latches/locks/linkages
1Parking Brake
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

114 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports1 fire reports6 injury reports

Steering complaints

20 reports
Clear category filter
10,000 miles · Sep 28, 2004
Steering

POWER STEERING WAS DEFECTIVE WHEN THE VEHICLE WAS RUNNING. STEERING WHEEL WILL NOT MOVE. DEALER HAS REPLACED THE POWER STEERING PUMP/HYDRO BOOST AND TWO HOSES. HOWEVER, PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE VEHICLE DOES NOT HAVE ANY POWER STEERING WHEN IDLEING AND SOMTIMES AT LOW SPEEDS. STEERING BOX HAS BEEN R…

Read full complaint

POWER STEERING WAS DEFECTIVE WHEN THE VEHICLE WAS RUNNING. STEERING WHEEL WILL NOT MOVE. DEALER HAS REPLACED THE POWER STEERING PUMP/HYDRO BOOST AND TWO HOSES. HOWEVER, PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE VEHICLE DOES NOT HAVE ANY POWER STEERING WHEN IDLEING AND SOMTIMES AT LOW SPEEDS. STEERING BOX HAS BEEN REPLACED BUT PROBLEM EXISTS. DEALER WILL NO LONGER SERVICE THE VEHICLE FOR THE SAME PROBLEM. *TC

NHTSA ODI #10088047

Mileage unknown · May 10, 2004
Steering

THERE HAS BEEN NO FAILURE YET THAT I KNOW OF BUT I OWN A 2002 DODGE 2500 WITH THE CUMMINS TURBO DIESEL ENGINE. THIS TRUCK WAS BUILT WITH ONLY TWO (2) GREASE FITTINGS IN THE STEERING GEAR. THIS IS AN INSUFFICENT NUMBER AND WILL CAUSE PREMATURE FAILURE OF THE BALL JOINTS AND TIE RODS. *LA

NHTSA ODI #10072372

17,000 miles · Feb 24, 2004
SteeringSuspension

THE VEHICLE'S TIE RODS AND BALL JOINTS EXPERIENCED PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR

NHTSA ODI #10055849

Mileage unknown · Sep 16, 2003
SteeringSuspension

TRUCK WONDERS ALL OVER THE ROAD, BUMP STEER. *JB

NHTSA ODI #10038972

150 miles · May 30, 2003
Steering

POOR STEERING CONTROL. VEHICLE DRIFTS. LOOSNESS IN STEERING. MANUFACTURER'S RERESENTATIVE STATES THE PROBLEM CANNOT BE CORRECTED. ALL DODGE 2002 PICKUP HAVE PROBLEMS WITH STEERING. THE STEERING HAS BEEN WORKED ON SINCE THE FIRST 150 MILES OF BEING NEW. VEHICLE HAS APPROXIMATELY 14,000 MILES TO DATE.*AK

NHTSA ODI #10020760

Mileage unknown · Dec 5, 2002
Steering

DODGE WILL NOT WARRANTY ANY PRODUCT BECAUSE OF FACTOR REP LEE BROWN WILL NOT STAND BEHIND PRODUCT SOLD. DT

NHTSA ODI #770482

Mileage unknown · Dec 3, 2002
Steering

CONSUMER STATES THAT VEHICLE'S STEERING WANDERS EXCESSIVELY. HAS TO CONTINOUSLY CORRECT STEERING WHILE DRIVING. DEALER HAS REPLACED GEAR BOX AND TIRES, BUT PROBLEM STILL EXISTS. TS

NHTSA ODI #8023587

Mileage unknown · Sep 17, 2002
SteeringCrash

I HAVE BEEN TO DEALERSHIPS IN CALIFORNIA AND FIND THAT THEIR JOB IS TO RUFUSE TO ADDRESS PROBLEMS WITH TRUCK. NO SAFETY DEFECT LISTED. *AK

NHTSA ODI #767283

Mileage unknown · Jul 31, 2002
Steering

CONSUMER STATES STEERING COLUMN IS DEFECTIVE. *TT

NHTSA ODI #567014

Mileage unknown · Jun 7, 2002
SteeringSuspension

UPON PURCHASING VEHICLE AND AFTER ACCUMULATING 500 ADDITIONAL MILES STEERING WOULD MAKE A TREMENDOUS GRINDING NOISE. PROBLEM HAS PROGRESSED TO TURNING EITHER DIRECTION WITH SAME NOISE PROBLEM WITH ADDITIONAL POPPING. DEALERSHIP REPLACED STEERING COLUMN AND SHAFT WITH NO CHANGE IN CONDITION. *AK

NHTSA ODI #8011309

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.