WE HAVE A 2001 DODGE 2500 THE DASH IS FALLING APART AND HAS BECOME A SAFETY ISSUE FOR MY FAMILY. IT HAS BEEN GARAGE KEPT AND ONLY HAS 68000 MILES ON IT, AND EVEN HAD THE PLASTIC COVER OVER THE SUN VISOR FROM THE FACTORY. WE USE THIS TRUCK IN OUR TOWING BUSINESS AND SOME TIMES WE HAUL PASSENGER AND SOME ARE CHILDREN WHO'S FINGERS…
Read full complaint
WE HAVE A 2001 DODGE 2500 THE DASH IS FALLING APART AND HAS BECOME A SAFETY ISSUE FOR MY FAMILY. IT HAS BEEN GARAGE KEPT AND ONLY HAS 68000 MILES ON IT, AND EVEN HAD THE PLASTIC COVER OVER THE SUN VISOR FROM THE FACTORY. WE USE THIS TRUCK IN OUR TOWING BUSINESS AND SOME TIMES WE HAUL PASSENGER AND SOME ARE CHILDREN WHO'S FINGERS COULD BE CUT DUE TO THE SHARP EDGE WHERE THE DASH IS CRACKED AND EVEN ONE PLACE HAS FALL OUT NOW TO WHERE A CHILD CAN PUT IT WHOLE HAND DOWN IN AND THERE IS A LOT OF ELECTRICAL WIRE THAT COULD POSSIBLE CAUSE SERIOUS HARM. PLEASE HELP I HAVE TRIED ALL I CAN TO GET SOMETHING DONE BUT NO HELP FROM DODGE. I WENT AHEAD AND BOUGHT A NEW DASH FOR OUR TRUCK BUT HAVING IT PUT IN WILL BE MY NEXT ISSUE. I THINK THIS IS A MAJOR PROBLEM AND DODGE NEEDS TO STAND UP AND FIX THIS PROBLEM. AFTER THIS MANY COMPLAINTS SOMEONE CAN BE HELD LIABLE. *TR
NHTSA ODI #10313338
93,000 miles · Feb 23, 2010
Structure
THE DASH ON MY RAM 2500 IS CRACKED AND FALLING APART. THE PASSENGER SIDE HAS A SIX INCH HOLE IN IT AND THE PLASTIC IS VERY BRITTLE. IF THE AIRBAG WAS TO DEPLOY, IT WOULD SEND SHRAPNEL OF PLASTIC INTO MY PASSENGERS FACE CAUSING GREAT HARM. DODGE SAYS THEY DON'T HAVE TO FIX IT UNLESS A RECALL IS DIRECTED. THEY DON'T SEEM TO CA…
Read full complaint
THE DASH ON MY RAM 2500 IS CRACKED AND FALLING APART. THE PASSENGER SIDE HAS A SIX INCH HOLE IN IT AND THE PLASTIC IS VERY BRITTLE. IF THE AIRBAG WAS TO DEPLOY, IT WOULD SEND SHRAPNEL OF PLASTIC INTO MY PASSENGERS FACE CAUSING GREAT HARM. DODGE SAYS THEY DON'T HAVE TO FIX IT UNLESS A RECALL IS DIRECTED. THEY DON'T SEEM TO CARE THAT THEY ARE PUTTING PEOPLE IN DANGER BY HAVING A DEFECTIVE DASH ON THE ROAD. *TR
NHTSA ODI #10313100
40,000 miles · Jan 22, 2010
Structure
CRACKING IN DASH PRESENTS A CUTTING HAZARD. EDGES ARE SHARP AND PIECES ARE FALLING OUT. *TR
NHTSA ODI #10301960
145,000 miles · Jan 18, 2010
Structure
DASH & INNER STRUCTURE STARTED CRACKING IN MY 2001 DODGE RAM. I THINK THIS IS A SAFETY HAZARD TO ME AND MY FAMILY. IF IN A ACCIDENT WHERE AIRBAG WAS DEPLOYED SHRAPNEL COULD EXPLODE IN TO THE AIR AND CAUSE INJURIES TO OCCUPANTS. ALSO THE WIRING UNDER THE COVER CAN BE EXPOSED TO RADIANT HEAT FROM THE SUN AND CAUSE A FIRE. THANKS…
Read full complaint
DASH & INNER STRUCTURE STARTED CRACKING IN MY 2001 DODGE RAM. I THINK THIS IS A SAFETY HAZARD TO ME AND MY FAMILY. IF IN A ACCIDENT WHERE AIRBAG WAS DEPLOYED SHRAPNEL COULD EXPLODE IN TO THE AIR AND CAUSE INJURIES TO OCCUPANTS. ALSO THE WIRING UNDER THE COVER CAN BE EXPOSED TO RADIANT HEAT FROM THE SUN AND CAUSE A FIRE. THANKS *TR
NHTSA ODI #10300168
68,843 miles · Dec 23, 2009
Structure
I HAVE A 2001 DODGE RAM TRUCK AND THE DASH IS FALLING APART AND CRACKING ALL OVER THE DASH - I HAVE BEEN TOLD THIS IS A SAFETY ISSUE DEALING WITH WIRING, ETC AND DODGE WON'T FIX THE PROBLEM. I BELIEVE THIS IS A DEFINITE DEFECT IN THE MATERIAL THAT PRODUCED THIS DASH AND I'M FINDING OTHER OWNERS HAVING THE SAME PROBLEM. I BELIEV…
Read full complaint
I HAVE A 2001 DODGE RAM TRUCK AND THE DASH IS FALLING APART AND CRACKING ALL OVER THE DASH - I HAVE BEEN TOLD THIS IS A SAFETY ISSUE DEALING WITH WIRING, ETC AND DODGE WON'T FIX THE PROBLEM. I BELIEVE THIS IS A DEFINITE DEFECT IN THE MATERIAL THAT PRODUCED THIS DASH AND I'M FINDING OTHER OWNERS HAVING THE SAME PROBLEM. I BELIEVE THIS A DODGE PROBLEM AND NOT MINE TO REPAIR THIS PROBLEM. HOW MANY OTHERS HAVE THIS SAME PROBLEM - SOUNDS LIKE IT IS HUGH. *TR
NHTSA ODI #10296787
100,000 miles · Nov 13, 2009
Structure
2001 DODGE RAM 2500 - DASH FAILING: DASH ABOVE PASSENGER AIRBAG DETERIORATING CAUSING POTENTIAL FAILURE OF AIRBAG TO DEPLOY DURING CRASH, OR INCREASING CHANCE OF PERSONAL INJURY. RESEARCH INTO THIS CONDITION INDICATES PERVASIVE PROBLEM AMONG DODGE RAM TRUCKS OF SIMILAR YEAR MODEL. *TR
NHTSA ODI #10292125
90,881 miles · Oct 22, 2009
Structure
DASH CRACKED DOWN THE MIDDLE FOR NO REASON HAVE DONE SOME RESOURCE AND FOUND THAT IT CAN LEAD TO ELECTRICAL PROBLEMS. *TR
NHTSA ODI #10289377
150,000 miles · Sep 21, 2009
Structure
TL*THE CONTACT OWNS A 2001 DODGE RAM 2500. HE NOTICED THAT THE DASHBOARD WAS CRACKED AND DISPLAYED DEEP FRACTURES. THE DAMAGE IN THE DASHBOARD CAUSED THE RADIO TO MALFUNCTION. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WILL BE NOTIFIED. THE CONTACT FEELS THAT THIS F…
Read full complaint
TL*THE CONTACT OWNS A 2001 DODGE RAM 2500. HE NOTICED THAT THE DASHBOARD WAS CRACKED AND DISPLAYED DEEP FRACTURES. THE DAMAGE IN THE DASHBOARD CAUSED THE RADIO TO MALFUNCTION. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WILL BE NOTIFIED. THE CONTACT FEELS THAT THIS FAILURE IS A SEVERE SAFETY ISSUE SINCE THE DASHBOARD COULD COLLAPSE AND AFFECT THE BRAKES, LIGHTS, TRANSMISSION AND ELECTRONIC FUEL IGNITION. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 225,000.
NHTSA ODI #10284769
98,721 miles · Sep 10, 2009
Latches/locks/linkagesStructure
DRIVING DOWN ROAD AND HOOD FLEW OPEN ON MY 2001 DODGE 2500. HOOD AND LATCHES BENT BACK OBSTRUCTING VIEW COMPLETELY. TRAFFIC WAS LIGHT ON A USUALLY BUSY ROAD WHICH PREVENTED FURTHER PROBLEMS. *TR
NHTSA ODI #10283591
147,000 miles · Sep 9, 2009
Structure
MY 2001 DODGE RAM 2500 HAS THE DASH BOARD SEVERELY CRACKING AND RIGHT IN FRONT OF THE STEERING WHEEL AT THE TOP THERE IS A BIG HOLE WHERE THE DASH HAS COMPLETELY BROKEN OUT. THIS CONCERNS ME VERY MUCH AND WHEN I ASKED THE DEALERSHIP ABOUT IT THEY SAID THAT ALL OF THE 2001 MODELS WERE HAVING ISSUES WITH THE CRACKING, BUT OFFERED…
Read full complaint
MY 2001 DODGE RAM 2500 HAS THE DASH BOARD SEVERELY CRACKING AND RIGHT IN FRONT OF THE STEERING WHEEL AT THE TOP THERE IS A BIG HOLE WHERE THE DASH HAS COMPLETELY BROKEN OUT. THIS CONCERNS ME VERY MUCH AND WHEN I ASKED THE DEALERSHIP ABOUT IT THEY SAID THAT ALL OF THE 2001 MODELS WERE HAVING ISSUES WITH THE CRACKING, BUT OFFERED NO RESOLUTION TO THE PROBLEM. THESE TRUCKS ARE VERY EXPENSIVE AND EVEN AFTER A FEW YEARS HAVE PASSED THEY HOLD THEIR VALUE VERY WELL, BUT NOT WITH CRACKED AND FALLING DASHES. I AM CONCERNED THAT THERE WILL BE OTHER PROBLEMS SINCE THE INSIDE OF THE DASH IS EXPOSED FROM THE HOLE. I AM A FAITHFUL DODGE PRODUCT CONSUMER, BUT IF THEY WON'T CORRECT THIS PROBLEM HOW ARE WE TO TRUST BUYING ANYTHING ELSE. I HAVE HAD SEVERAL DODGE TRUCKS PRIOR TO 2001 AND THE DASHES IN THOSE TRUCKS HELD UP PERFECTLY, SO THERE MUST BE A PROBLEM WITH THE MATERIAL USED FOR THESE PARTICULAR MODELS. I DON'T FEEL LIKE I SHOULD HAVE TO PAY FOR SOMETHING TO FIX OR REPLACE THIS. PLEASE HELP!!! *TR
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
2001 Dodge RAM 2500 Problems, Complaints & Recalls | Skip That Year
Illustration