TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SECONDARY HOOD LATCH FAILED AND CAUSED THE HOOD TO OPEN AND STRIKE THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 317,000.
2001 Dodge RAM 2500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2001 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
319 reports with mileage · 150 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
181 reportsDASH BOARD TOTALLY DESTROYED LIGHTS AND A/C SWITCH WON;T WORK PROPERLY RADIO IS ATTACHED ONLY BY 2 SCREWS I AM AFRAID THAT THE LIGHTS WILL NOT OPERATE AT NITE ANYMORE AND BECAME UNSAFE TO DRIVE. CONTACTED LOCAL DODGE DEALERS, INDICATING THEY DON"T HAVE ANY RECALLS ON THIS ITEM AND THERE IS NOTHING THEY CAN DO TO HELP. THIS IS A…
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DASH BOARD TOTALLY DESTROYED LIGHTS AND A/C SWITCH WON;T WORK PROPERLY RADIO IS ATTACHED ONLY BY 2 SCREWS I AM AFRAID THAT THE LIGHTS WILL NOT OPERATE AT NITE ANYMORE AND BECAME UNSAFE TO DRIVE. CONTACTED LOCAL DODGE DEALERS, INDICATING THEY DON"T HAVE ANY RECALLS ON THIS ITEM AND THERE IS NOTHING THEY CAN DO TO HELP. THIS IS A SERIOUS PROBLEM WITH DEFECTIVE MATERIAL, BUT CHRYSLER REFUSED TO KNOWLEDGE THE PROBLEM. *TR
TOP OF DASH IS CRACKED ALL THE WAY THROUGH FROM FRONT TO BACK IN SEVERAL PLACES. IT HAS ALWAYS BEEN PARKED EITHER IN THE SHADE OF UNDER A CARPORT. *JS
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THERE WERE NUMEROUS CRACKS ACROSS THE ENTIRE LENGTH OF THE DASHBOARD. IN ADDITION, A MASSIVE HOLE WAS LOCATED WITHIN THE CENTER OF THE DASHBOARD NEAR THE WINDSHIELD. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE …
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TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THERE WERE NUMEROUS CRACKS ACROSS THE ENTIRE LENGTH OF THE DASHBOARD. IN ADDITION, A MASSIVE HOLE WAS LOCATED WITHIN THE CENTER OF THE DASHBOARD NEAR THE WINDSHIELD. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS STARTING TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE C…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS STARTING TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 178,000. *TR
THE DASHBOARD HAS BROKEN INTO SEVERAL PIECES WHICH MAY CREATE A HAZARD IN AN ACCIDENT. IT IS STILL STAYING TOGETHER BUT I'M CONCERNED OVER TIME THAT IT WILL NOT. *TR
THE SPARE TIRE BELOW THE PICKUP BED BROKE LOOSE FROM IT'S CABLE AND FELL OUT ON TO THE HIGHWAY. THIS ALSO HAPPENED WITH MY 1998 DODGE DAKOTA. *TR
DASH BOARD AND GAUGE COVER FOR DASH STARTED TO SEVERELY CRACK, CALLED DODGE, I WAS TOLD THERE WERE NOT COMPLAINTS OF DASHES CRACKING. I WAS TOLD BY DODGE THAT NOTHING WOULD BE COVERED UNDER WARRANTY AND DO NOT PARK MY TRUCK IN THE SUN. A FEW YEARS LATER THE ENTIRE UNIT FELL INTO THE DEFROST /HVAC AREA AND NOW HAVE AN EXCESSIVE…
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DASH BOARD AND GAUGE COVER FOR DASH STARTED TO SEVERELY CRACK, CALLED DODGE, I WAS TOLD THERE WERE NOT COMPLAINTS OF DASHES CRACKING. I WAS TOLD BY DODGE THAT NOTHING WOULD BE COVERED UNDER WARRANTY AND DO NOT PARK MY TRUCK IN THE SUN. A FEW YEARS LATER THE ENTIRE UNIT FELL INTO THE DEFROST /HVAC AREA AND NOW HAVE AN EXCESSIVE HOLE IN THE DASH. I KNOW AT LEAST 35 DODGE TRUCK OWNERS IN CALIF THAT ALL HAVE THE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A CRACK FROM THE DASHBOARD TO THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDE…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A CRACK FROM THE DASHBOARD TO THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 92,300.
I HAVE OWNED THIS TRUCK ABOUT 3 YEARS. THE VEHICLE HAS APPROX. 39,000 MILES ON IT. I NOTICED SMALL CRACKS IN THE DASHBOARD. OVER THE LAST 3 YEARS, THE CRACKS HAVE GOTTEN LARGER. I WAS TRAVELING ON INTERSTATE 81 AND GOING ACROSS A BRIDGE JOINT. THE BRIDGE JOINT DIPS DOWN AND THE SHOCK OF THE BRIDGE JOINT CAUSED THE DASHBOARD…
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I HAVE OWNED THIS TRUCK ABOUT 3 YEARS. THE VEHICLE HAS APPROX. 39,000 MILES ON IT. I NOTICED SMALL CRACKS IN THE DASHBOARD. OVER THE LAST 3 YEARS, THE CRACKS HAVE GOTTEN LARGER. I WAS TRAVELING ON INTERSTATE 81 AND GOING ACROSS A BRIDGE JOINT. THE BRIDGE JOINT DIPS DOWN AND THE SHOCK OF THE BRIDGE JOINT CAUSED THE DASHBOARD TO COMPLETELY SHATTER INTO PIECES. THESE PIECES ARE VERY SHARP AND BRITTLE. THESE PIECES FLEW UP ONTO THE SEAT. DURING AN IMPACT, THESE PIECES COULD IMPALE A PERSON SITTING IN EITHER THE DRIVER OR PASSENGER SIDE. THESE PIECES ALSO FELL DOWN INTO THE ELECTRICAL SYSTEM ON THE VEHICLE. IT COULD IMPACT THE AIR BAGS OR THE COMPUTER ON THE VEHICLE. WHEN I GOT HOME, I CALLED DODGE TO SEE IF THERE WAS ANY VEHICLE ASSISTANCE PROGRAM OR RECALLS. THEY SAID THERE WEREN'T ANY. I HAVE ALL THE PIECES OFF THE DASH IF SOMEONE WOULD LIKE TO LOOK AT THEM. I DID REMOVE THE DASH FROM THE VEHICLE IN FEAR THAT SOMEONE WOULD BE HURT BY THESE SHARP PIECES. I'VE READ MANY STORIES ABOUT THE DASHBOARDS ON DODGE RAM TRUCKS. I CANNOT BELIEVE THAT THIS IS IN THE BEST INTEREST OF THE CONSUMER. FROM WHAT I'VE READ, THE DASHES ON ALL DODGE RAMS BETWEEN 1998 AND 2004 HAVE BEEN DEFECTIVE. I CAN'T BELIEVE THAT THERE HAS BEEN NO RECALL ON THESE DASHES. IF YOU HAVE ANY QUESTIONS, PLEASE E-MAIL ME OR CALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Official recalls
101V153000 · Air Bags
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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