2001 DODGE RAM 2500 CUMMINS DIESEL DASH BOARD CRACKING AND BREAKING APART. I SPENT A LOT OF MONEY ON THIS VEHICLE FOR IT TO START FALLING APART ON ITS OWN. IT SEEMS TO BE A WIDESPREAD PROBLEM ACROSS THE DODGE RAM CUMMINS ARENA I HAVE SEEN IT IN 17 DIFFERENT DODGE RAMS WITH THE CUMMINS IN FAYETTEVILLE NORTH CAROLINA ALONE. LOOKIN…
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2001 DODGE RAM 2500 CUMMINS DIESEL DASH BOARD CRACKING AND BREAKING APART. I SPENT A LOT OF MONEY ON THIS VEHICLE FOR IT TO START FALLING APART ON ITS OWN. IT SEEMS TO BE A WIDESPREAD PROBLEM ACROSS THE DODGE RAM CUMMINS ARENA I HAVE SEEN IT IN 17 DIFFERENT DODGE RAMS WITH THE CUMMINS IN FAYETTEVILLE NORTH CAROLINA ALONE. LOOKING AROUND ON THE INTERNET FOR ANSWERS TO MY PROBLEM ONLY INDICATES THAT THIS PROBLEM IS VERY COMMON IN THIS VEHICLE EQUIPPED WITH THE CUMMINS ENGINE. THE ONLY RECOURSE IS TO BUY A STOCK REPLACEMENT FOR ABOUT 1,000.00 DOLLARS OR BUY A CAP TO COVER THE OLD ONE. *TR
NHTSA ODI #10212490
94,690 miles · Dec 4, 2007
Structure
I HAVE A 2001 DODGE RAM 2500 CUMMINS DIESEL. THE DASH HAS CRACKED IN IT. THE CRACKS ARE UNSIGHTLY. ONE SPOT WHERE THE DASH CRACKED A PIECE ACTUALLY FELL IN TO THE DASH CAVITY, THIS HAS TO BE A FIRE HAZARD. ANYWAY, I HAVE DONE SOME RESEARCH, AND IT SEEMS THAT A LOT OF PEOPLE HAVE HAD THIS PROBLEM. *TR
NHTSA ODI #10210752
60,000 miles · Dec 4, 2007
Structure
DASHBOARD IS CRACKING AND SINKING IN MULTIPLE PLACES. *TR
NHTSA ODI #10210745
Mileage unknown · Nov 28, 2007
Structure
DASH PAD CRACKING, ABOUT 5-6" LONG IN FRONT OF WINDSHIELD TOWARD AIRBAG. *TR
NHTSA ODI #10210148
32,000 miles · Nov 8, 2007
Structure
THE DASH ON MY 2001 DODGE RAM 2500 IS CRACKED. IT HAS PROGRESSIVELY GOTTEN LARGER. I VEHICLE IS KEPT IN A GARAGE SO THERE IS NO SUN DAMAGE. I CAN HEAR IT VIBRATE SOMETIMES. THE DEALER WAS INFORMED ABOUT THIS PROBLEM TWO YEARS AGO AND THEY SAID IT WAS NORMAL WEAR AND TEAR. I DON'T BELIEVE I SHOULD BE RESPONSIBLE FOR SOMETHING THA…
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THE DASH ON MY 2001 DODGE RAM 2500 IS CRACKED. IT HAS PROGRESSIVELY GOTTEN LARGER. I VEHICLE IS KEPT IN A GARAGE SO THERE IS NO SUN DAMAGE. I CAN HEAR IT VIBRATE SOMETIMES. THE DEALER WAS INFORMED ABOUT THIS PROBLEM TWO YEARS AGO AND THEY SAID IT WAS NORMAL WEAR AND TEAR. I DON'T BELIEVE I SHOULD BE RESPONSIBLE FOR SOMETHING THAT IS NOT NORMAL WEAR AND TEAR. *TR
NHTSA ODI #10208407
142,000 miles · Oct 31, 2007
Structure
THE DASHBOARD SUB STRUCTURE (MOULDED PLASTIC) ON MY 2001 DODGE RAM 2500 HAS MYSTERIOUSLY BEGUN TO CRACK AND COME APART. RECENTLY THE RADIO ALMOST FELL OUT OF THE DASHBOARD BECAUSE THE MOUNTING POINTS IN THE DASH HAVE CRACKED AND BROKEN. BEHIND THE DASH, LARGE PIECES OF PLASTIC HAVE BROKEN AND ONE BEGAN TO FRAY THE AIR BAG SELE…
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THE DASHBOARD SUB STRUCTURE (MOULDED PLASTIC) ON MY 2001 DODGE RAM 2500 HAS MYSTERIOUSLY BEGUN TO CRACK AND COME APART. RECENTLY THE RADIO ALMOST FELL OUT OF THE DASHBOARD BECAUSE THE MOUNTING POINTS IN THE DASH HAVE CRACKED AND BROKEN. BEHIND THE DASH, LARGE PIECES OF PLASTIC HAVE BROKEN AND ONE BEGAN TO FRAY THE AIR BAG SELECTOR SWITCH WIRING. I CONSIDER THIS TO BE UNACCEPTABLE. THE MATERIAL CHOSEN FOR THE DASHBOARD WAS OBVIOUSLY INFERIOR. IT WILL SOON BE A SAFETY HAZARD IF THE DASHBOARD COMPLETELY FAILS. *TR
NHTSA ODI #10207496
Mileage unknown · Oct 23, 2007
Structure
I UNDERSTAND THAT THERE MAY BE PROBLEMS WITH AIRBAGS IN DODGE 2500 TRUCKS IN WHICH THE DASHBOARD HAS CRACKED. I AM REPORTING THAT MY DASHBOARD IS CRACKED IN MULTIPLE PLACES. THIS IS NOT DUE TO ANY ACCIDENTS, ETC. TO THE TRUCK. *TR
NHTSA ODI #10206605
Mileage unknown · Oct 14, 2007
Structure
CRACKED DASH. *TR
NHTSA ODI #10205638
Mileage unknown · Sep 16, 2007
Structure
2001 DODGE RAM DASH IS CRACKED, STARTING TO SINK AND CAUSING A SAFETY HAZARD BECAUSE THERE ARE LOOSE PIECES OF DASH THAT COULD BECOME AIR BORN IN THE EVENT OF AN ACCIDENT. HAVE ALSO HEARD THIS CONDITION IS CAUSING ELECTRICAL PROBLEMS WITH THE POTENTIAL OF A FIRE. *JB
NHTSA ODI #10203122
79,000 miles · Sep 7, 2007
Structure
DASHBOARD CRACKING APART NOW HAS A HOLE IN IT. I'M AFRAID THE SUN WILL MELT THE WIRING AND POSSIBLY CAUSE THE AIR BAGS TO DEPLOY OR OTHER DAMAGE. *TR
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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