CRACKED DASHBOARD, DETERIORATING PLASTIC, CRACKING AND FALLING APART. *TR
2001 Dodge RAM 2500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2001 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
319 reports with mileage · 150 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
181 reportsDASHBOARD HAS CRACKED CAUSING A SAFETY HAZARD WITH THE DRIVER AND PASSENGER AIRBAG. DASHBOARD HAS SO MANY CRACKS IN IT THAT IT IS BEYOND REPAIR. THE DASH CONTINUES TO CRACK MORE AS TIME GOES BY AND WILL EVENTUALLY CAVE IN FROM LOSS OF STRUCTURAL INTEGRITY AROUND IT. *TR
I OWN A 2001 DODGE RAM 2500 THAT I BOUGHT NEW. IT HAS 115,753 MILES TO THIS DATE. THE TRUCK IS KEPT UNDER A SHED 90% OF THE TIME AND STILL LOOKS GREAT ON THE OUTSIDE. I RECENTLY NOTICED A CRACK IN THE DASH BEZEL AND NOW HAVE LARGE CRACKS ALL OVER THE TOP OF THE DASH. I HAVE READ AND SEEN MANY DODGE TRUCKS WITH THIS SAME PROB…
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I OWN A 2001 DODGE RAM 2500 THAT I BOUGHT NEW. IT HAS 115,753 MILES TO THIS DATE. THE TRUCK IS KEPT UNDER A SHED 90% OF THE TIME AND STILL LOOKS GREAT ON THE OUTSIDE. I RECENTLY NOTICED A CRACK IN THE DASH BEZEL AND NOW HAVE LARGE CRACKS ALL OVER THE TOP OF THE DASH. I HAVE READ AND SEEN MANY DODGE TRUCKS WITH THIS SAME PROBLEM. THE CRACKS TURN INTO LARGE HOLES WITH SHARP EDGES. AS MANY COMPLAINTS AS I HAVE SEEN JUST ON THE INTERNET, THIS HAS GOT TO BE A MANUFACTURING DEFECT. I HAVE ONLY BEEN SEARCHING ON THE COMPUTER FOR LESS THAN AN HOUR AND HAVE FOUND HUNDREDS OF COMPLAINTS. I KNOW THAT THIS IS A 7 YEAR OLD TRUCK, BUT IT HAS BEEN TAKEN CARE OF. I HAVE HAD MANY SMALL PROBLEMS WITH MY TRUCK SINCE IT WAS NEW, BUT NOTHING THAT I THOUGHT WAS A WIDESPREAD PROBLEM. I USUALLY JUST HAVE FIXED WHAT IS BROKE, BUT FROM WHAT I HAVE READ THIS PROBLEM WILL JUST COME BACK AGAIN. I SHOULD NOT BE RESPONSIBLE FOR REPAIRING SOMETHING THAT BROKE ON ITS ON OVER AND OVER AGAIN. IF I KNEW THAT A NEW DASH WOULD FIX THE PROBLEM, I WOULD NOT ANY PROBLEM GOING OUT AND BUYING ONE. BUT MANY PEOPLE HAVE DONE THIS EXACT THING AND ARE STILL IN THE SAME SITUATION. DODGE NEEDS TO BE HELD RESPONSIBLE FOR THEIR MISTAKES AND FIX THEM. IF THEY CAME OUT WITH A NEW DASH AND TOLD ME THAT THEY WOULD STAND BEHIND IT, I WOULD GO OUT AND BUY IT. BUT THAT IS NOT THE CASE. THANK YOU FOR YOUR TIME. *TR
DRIVING DOWN RURAL ROAD THE HOOD POPPED UP BLOCKING MY VIEW. I COULD SEE THE SIDE OF THE ROAD UNDER THE OPEN HOOD AND PULLED OVER HOOD HAS NOT BEEN REPLACED YET. *TR
2001 DODGE RAM 2500 DIESEL WITH A CRACKING DASH. THE PLASTIC USED IN THE DASH IS OF EXTREMELY POOR QUALITY. DASH HAS NUMEROUS CRACKS THAT RUN THE ENTIRE SPAN OF THE DASH. WIRES ARE EXPOSED AND WHO KNOWS IF THE AIRBAGS WILL DEPLOY IN AN ACCIDENT. DODGE REFUSES TO DO ANYTHING ABOUT THE PROBLEM. *TR
DASHBOARD HAS CRACKED AND HUGE CHUNKS ARE FALLING OFF THE DASH IN TURN EXPOSING THE WIRING AND SUCH TO THE SUN. NOT SURE WHEN IT STARTED, I HAVE CONTACTED DODGE VIA EMAIL OFF AN DON SINCE THE PROBLEM STARTED. *TR
THE VEHICLE HAS BEEN IN MY POSSESSION AND WELL MAINTAINED SINCE 2003. THE DASH HAS STARTED TO CRACK AND IS NOW FALLING APART IN LARGE PIECES. THE DEALER REFUSED TO DO ANYTHING ABOUT THIS BECAUSE HE STATED IT WAS COSMETIC. DODGE WILL NOT DO ANYTHING BECAUSE THE DEALER WILL NOT ACKNOWLEDGE THE PROBLEM. THIS IS A SAFETY ISSUE. …
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THE VEHICLE HAS BEEN IN MY POSSESSION AND WELL MAINTAINED SINCE 2003. THE DASH HAS STARTED TO CRACK AND IS NOW FALLING APART IN LARGE PIECES. THE DEALER REFUSED TO DO ANYTHING ABOUT THIS BECAUSE HE STATED IT WAS COSMETIC. DODGE WILL NOT DO ANYTHING BECAUSE THE DEALER WILL NOT ACKNOWLEDGE THE PROBLEM. THIS IS A SAFETY ISSUE. THE PIECES OF THE DASH COULD CAUSE SEVERE LACERATIONS IN A COLLISION. THIS SEEMS TO BE A FLAW IN THE PLASTIC BECAUSE THERE ARE MORE PEOPLE HAVING THE SAME PROBLEM. THE PLASTICS COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS FLAW AND A RECALL SHOULD BE DONE. *TR
HOOD ON DODGE RAM PICKUP FLEW UP AS I WAS DRIVING. I WAS ABLE TO PULL IT DOWN AND BEAT IT BACK INTO SHAPE SO I CAN STILL USE THE TRUCK. *TR
DASHBOARD HAS COMPLETELY DISINTEGRATED INTO SMALL AND LARGE PIECES THAT FALL ONTO THE ELECTRICAL WIRING HARNESS TO COMPLETELY DESTROY THE DASHBOARD. THIS IS AN EXTREMELY DANGEROUS SAFETY HAZARD. THIS HAS ALL HAPPENED WITHIN SIX MONTHS OF MY PURCHASE OF THE VEHICLE A 2001 DODGE RAM 2500 TURBO DIESEL. THERE ARE HUNDREDS IF NOT TH…
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DASHBOARD HAS COMPLETELY DISINTEGRATED INTO SMALL AND LARGE PIECES THAT FALL ONTO THE ELECTRICAL WIRING HARNESS TO COMPLETELY DESTROY THE DASHBOARD. THIS IS AN EXTREMELY DANGEROUS SAFETY HAZARD. THIS HAS ALL HAPPENED WITHIN SIX MONTHS OF MY PURCHASE OF THE VEHICLE A 2001 DODGE RAM 2500 TURBO DIESEL. THERE ARE HUNDREDS IF NOT THOUSANDS OF OTHER PEOPLE WHO OWN THE SAME VEHICLE WHO HAVE THE SAME PROBLEM WITH THEIR DASHBOARD CRACKING THEN FALLING APART. CLEARLY A MANUFACTURER DEFECT. *TR
DASHBOARD IS FALLING APART. WE PURCHASED THIS TRUCK FOR OUR 16 YEAR OLD AS HIS FIRST VEHICLE. I AM WORRIED ABOUT THE SAFETY ISSUES. *TR
Official recalls
101V153000 · Air Bags
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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