I HAVE A 2000 DODGE RAM 2500 WITH THE DASHBOARD CRACKING AND LARGE SECTIONS FALLING OUT. THIS COULD CREATE FLYING SHARDS OF SHARP PLASTIC SHOULD I BE IN AN ACCIDENT. *TR
2000 Dodge RAM 2500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
121 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
211 reportsMY 2000 DODGE 2500 DASHBOARD HAS SHATTERED AND COMPLETELY FALLEN IN. THE PIECES RANGE IN SIZE FROM SOFTBALL TO SLIVERS. I HAVE COVERED THE GAPING HOLE WITH CARPET. THE LACK OF A DASHBOARD HAS EXPOSED WIRING TO THE ELEMENTS, THE AIRFLOW TO THE DEFROSTER AND DASH VENTS IS DISRUPTED, AND CREATED A SHRAPNEL HAZARD. THERE IS NOT ENOU…
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MY 2000 DODGE 2500 DASHBOARD HAS SHATTERED AND COMPLETELY FALLEN IN. THE PIECES RANGE IN SIZE FROM SOFTBALL TO SLIVERS. I HAVE COVERED THE GAPING HOLE WITH CARPET. THE LACK OF A DASHBOARD HAS EXPOSED WIRING TO THE ELEMENTS, THE AIRFLOW TO THE DEFROSTER AND DASH VENTS IS DISRUPTED, AND CREATED A SHRAPNEL HAZARD. THERE IS NOT ENOUGH STRUCTURE LEFT FOR INSTALLATION OF A GLUE OVER DASH CAP AND WILL REQUIRE THE ENTIRE DASH TO BE REPLACED; THERE IS A PROBLEM WITH THE DASHBOARDS DODGE SHOULD BE TAKING RESPONSIBILITY FOR THIS. *TR
2000 DODGE RAM 2500, DASH BOARD CRACKING AND BREAKING LEAVING SHARP EXPOSED PIECES OF PLASTIC. CALLED DODGE BUT HAVE GOTTEN NO HELP THUS FAR WITH THE PROBLEM. I FEEL THAT THIS COULD CAUSE SERIOUS INJURY IF AND ACCIDENT OCCURRED. IT CRACKED WHEN WE OPENED THE DOOR ON A HOT SUNNY DAY AND THEN IT HAS CRACKED AND BROKEN MORE IN THE …
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2000 DODGE RAM 2500, DASH BOARD CRACKING AND BREAKING LEAVING SHARP EXPOSED PIECES OF PLASTIC. CALLED DODGE BUT HAVE GOTTEN NO HELP THUS FAR WITH THE PROBLEM. I FEEL THAT THIS COULD CAUSE SERIOUS INJURY IF AND ACCIDENT OCCURRED. IT CRACKED WHEN WE OPENED THE DOOR ON A HOT SUNNY DAY AND THEN IT HAS CRACKED AND BROKEN MORE IN THE EXTREME COLD WEATHER WHEN OPENING THE DOOR. *LN
DASH TOP CRACKED AND BROKE INTO DOZENS OF PIECES FALLING INTO DASH. THE DASH TOP IS NO LONGER USABLE AND MUST BE REPLACED AT A COST OF OVER A $1000. THE LOOSE PARTS COULD CAUSE WIRING TO BE DAMAGED AND OTHER PARTS NOT TO FUNCTION, DEFROST VENTS ARE NOT BEING HELD IN PLACE. THE NEW FACTORY PART WILL BE NO BETTER AFTER THE SUN …
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DASH TOP CRACKED AND BROKE INTO DOZENS OF PIECES FALLING INTO DASH. THE DASH TOP IS NO LONGER USABLE AND MUST BE REPLACED AT A COST OF OVER A $1000. THE LOOSE PARTS COULD CAUSE WIRING TO BE DAMAGED AND OTHER PARTS NOT TO FUNCTION, DEFROST VENTS ARE NOT BEING HELD IN PLACE. THE NEW FACTORY PART WILL BE NO BETTER AFTER THE SUN AND HEAT GET TO IT! DODGE NEED TO BE RESPONSIBLE AN REPLACE THE PART WITH A BETTER PART! *TR
I HAVE A 2000 DODGE RAM 2500 WITH APPROX. 58K MILES. THE DASH BOARD DEVELOPED A COUPLE CRACKS A FEW YEARS INTO OWNERSHIP. AT THIS POINT THE DASH IS LITERALLY FALLING TO PIECES. LARGE HOLES HAVE DEVELOPED EXPOSING WIRES AND VERY SHARP EDGES. PIECES WILL SIMPLE BREAK OFF WITHOUT EVER TOUCHING THE DASH. I AM UNABLE TO DRIVE THE V…
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I HAVE A 2000 DODGE RAM 2500 WITH APPROX. 58K MILES. THE DASH BOARD DEVELOPED A COUPLE CRACKS A FEW YEARS INTO OWNERSHIP. AT THIS POINT THE DASH IS LITERALLY FALLING TO PIECES. LARGE HOLES HAVE DEVELOPED EXPOSING WIRES AND VERY SHARP EDGES. PIECES WILL SIMPLE BREAK OFF WITHOUT EVER TOUCHING THE DASH. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE TO HAVE ALL THE EXPOSED WIRING. I WOULD REPLACE THE DASH HOWEVER I AM TOLD IT WILL DO IT AGAIN AS CHRYSLER HAS NOT CORRECTED THE MANUFACTURING PROCESS OF THE DASH OR THAT THE NEW DASH I WOULD GET WOULD BE OLD STOCK OF THE SAME MATERIAL. *TR
TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE FRONT END OF THE VEHICLE WOULD INTERMITTENTLY SHAKE UNCONTROLLABLY. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD ALLOW THE VEHICLE TO ROLL TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COMPONENTS FOR …
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TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE FRONT END OF THE VEHICLE WOULD INTERMITTENTLY SHAKE UNCONTROLLABLY. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD ALLOW THE VEHICLE TO ROLL TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COMPONENTS FOR THE FRONT SUSPENSION WERE REPLACED. THE FAILURE CONTINUED. IN ADDITION, THE SPRINGS WITHIN THE FRONT DRIVERS SEAT WERE PIERCING THROUGH THE SEAT CUSHIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,500 AND THE CURRENT MILEAGE WAS 103,800.
TL*THE CONTACT OWNS A 2000 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD IN HIS VEHICLE WAS BROKEN, EXPOSING THE AIR BAG AND WIRING. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CURRENT M…
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TL*THE CONTACT OWNS A 2000 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD IN HIS VEHICLE WAS BROKEN, EXPOSING THE AIR BAG AND WIRING. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 103,800. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500.
CRACKED DASH. *TR
2000 DODGE RAM 2500 DASH PANEL BROKE OFF WHILE DRIVING AND BECAME WEDGE BETWEEN STEERING WHEEL AND METAL FRAMEWORK. *TR
DASH CRACKED AND DASH BEZEL CRACKED IN 2000 DODGE RAM 1500. REPLACING NEW DASH BEZEL HOWEVER THERE IS ONLY A DASH COVER FOR THESE TRUCKS. DODGE DOES NOT COVER EXPENSE FOR A NEW ONE. THE PIECES CAN BECOME DISLODGED FROM THE DASH AND CAUSE INJURY. *TR
Official recalls
101V153000 · Air Bags
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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