Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE MANEUVER THE VEHICLE INTO A PARKING LOT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …
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TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE MANEUVER THE VEHICLE INTO A PARKING LOT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA ODI #10726161
68,000 miles · Dec 19, 2014
Electrical SystemEngineFuel/propulsion System
ALERT: DODGE RAM 2500 DIESEL LIFE THREATENING PROBLEM --- ON JULY 11, 2014, WHILE DRIVING ON U.S. ROUTE 77 IN NORTH CAROLINA I PASSED AN 18 WHEELER AT 70 MPH AND PULLED BACK INTO THE RIGHT LANE IN FRONT OF THE TRUCK WHEN, WITHOUT ANY WARNING WHATSOEVER, THE ENGINE JUST STOPPED. THE TRUCK I HAD JUST PASSED NEARLY JACKKNIFED AS …
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ALERT: DODGE RAM 2500 DIESEL LIFE THREATENING PROBLEM --- ON JULY 11, 2014, WHILE DRIVING ON U.S. ROUTE 77 IN NORTH CAROLINA I PASSED AN 18 WHEELER AT 70 MPH AND PULLED BACK INTO THE RIGHT LANE IN FRONT OF THE TRUCK WHEN, WITHOUT ANY WARNING WHATSOEVER, THE ENGINE JUST STOPPED. THE TRUCK I HAD JUST PASSED NEARLY JACKKNIFED AS THE TRUCKER APPLIED HIS BRAKES IN A PANIC MANEUVER TO AVOID ROLLING OVER ME FROM BEHIND. LUCKILY, HE MAINTAINED CONTROL, GOT AROUND ME, AND CONTINUED ON HIS WAY. I COASTED TO THE SIDE OF THE ROAD AND TRIED TO RESTART THE ENGINE BUT, ALTHOUGH IT WOULD CRANK, IT WOULD NOT START. I WAS FORCED TO WAIT AND THEN, AFTER A TIME, TRIED STARTING IT AGAIN. IT DID. I SLOWLY DROVE TO THE NEXT EXIT BUT NOT WITHOUT INCIDENT. AFTER GOING ONLY A FEW HUNDRED YARDS THE TRUCK BUCKED, HESITATED AND STOPPED AGAIN. AGAIN, I WAITED. THIS SCENARIO REPEATED ITSELF UNTIL I GOT TO SAFETY. COINCIDENT WITH THE ENGINE STOPPING THE POWER STEERING FAILED, THE ABS LIGHT CAME ON, IT APPEARED THE AIRBAG SYSTEM WAS INOPERATIVE AND ALL THE GAUGES IN THE INSTRUMENT CLUSTER STOPPED WORKING. EVENTUALLY, MY TRUCK WAS TOWED TO LAKE NORMAN DODGE. THERE, THE VERY HELPFUL ASSISTANT SERVICE MANAGER, TERRY, EVALUATED THE PROBLEM SAYING EITHER THE POWERTRAIN CONTROL MODULE OR THE INSTRUMENT CLUSTER WAS THE PROBLEM BUT HIS EXPERIENCE LED HIM TO TRY REPLACING THE COMPUTER FIRST. REPLACING THE PCM FIXED THE PROBLEM. THE INSTRUMENT CLUSTER RESUMED WORKING. AT LEAST TEMPORARILY. ON SEPTEMBER 16 2014, ON A LOCAL TRIP, THE TRUCK JUST STOPPED AGAIN. I WAS STRANDED ON A STATE ROAD. I USED MY PRIOR EXPERIENCE WITH WAITING, STARTING, DRIVING A LITTLE WAY AND HAVING THE ENGINE STOP AGAIN TO LIMP INTO A LOCAL REPAIR SHOP. EVENTUALLY, THEY TOWED IT TO SHELOR DODGE IN CHRISTIANSBURG, VA. WHERE IT CURRENTLY REMAINS, ... INOPERABLE. *TR
NHTSA ODI #10667280
101,000 miles · Nov 8, 2011
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
WHEN I ADJUSTED THE STEERING WHEEL TO A DIFFERENT POSITION AN APPARENT ELECTRICAL FAILURE SHUT DOWN THE ENGINE AND THE POWER STEERING AND POWER BRAKES RENDERING THE TRUCK ALMOST UNCONTROLLABLE AT THAT SPEED. THIS CATASTROPHIC FAILURE WAS REPLICATED AT DIFFERENT SPEEDS AND WHILE STATIONARY. APPARENTLY ANY MOVEMENT OF THE STEERING…
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WHEN I ADJUSTED THE STEERING WHEEL TO A DIFFERENT POSITION AN APPARENT ELECTRICAL FAILURE SHUT DOWN THE ENGINE AND THE POWER STEERING AND POWER BRAKES RENDERING THE TRUCK ALMOST UNCONTROLLABLE AT THAT SPEED. THIS CATASTROPHIC FAILURE WAS REPLICATED AT DIFFERENT SPEEDS AND WHILE STATIONARY. APPARENTLY ANY MOVEMENT OF THE STEERING WHEEL WILL SHUT OFF COMPLETE POWER TO THE ENGINE AND CAUSE A TOTAL LOSS OF POWER TO THE VEHICLE. *TR
NHTSA ODI #10434840
80,000 miles · May 7, 2007
Electrical System
TL*THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE VEHICLE'S DASHBOARD HAS CRACKED AND SOME PIECES HAVE DETACHED. THE VEHICLE WAS SOLD BY A DODGE DEALER WITH THE CRACKED DASHBOARD. THEREFORE, THE VEHICLE HAS NOT BEEN TAKEN IN FOR A DIAGNOSIS. THE CURRENT MILEAGE IS 101,000 AND FAILURE…
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TL*THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE VEHICLE'S DASHBOARD HAS CRACKED AND SOME PIECES HAVE DETACHED. THE VEHICLE WAS SOLD BY A DODGE DEALER WITH THE CRACKED DASHBOARD. THEREFORE, THE VEHICLE HAS NOT BEEN TAKEN IN FOR A DIAGNOSIS. THE CURRENT MILEAGE IS 101,000 AND FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10189994
86,000 miles · May 2, 2007
Electrical SystemExterior LightingStructure
AFTER THE PURCHASE OF A 2000 DODGE RAM 4X4 IN 2003 I NOTICED CRACKS IN THE DASH. WITHIN TWO WEEKS THE CRACKS QUICKLY SPREAD AND EVOLVED INTO HUGE HOLES UNTIL THERE WAS VERY LITTLE OF THE DASH LEFT. AFTER THE DASH FELL APART THE LIGHTS PERIODICALLY BEGAN TO FAIL, THE CRUISE CONTROL QUIT WORKING THEN BEGAN WORKING WITH A MIND OF I…
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AFTER THE PURCHASE OF A 2000 DODGE RAM 4X4 IN 2003 I NOTICED CRACKS IN THE DASH. WITHIN TWO WEEKS THE CRACKS QUICKLY SPREAD AND EVOLVED INTO HUGE HOLES UNTIL THERE WAS VERY LITTLE OF THE DASH LEFT. AFTER THE DASH FELL APART THE LIGHTS PERIODICALLY BEGAN TO FAIL, THE CRUISE CONTROL QUIT WORKING THEN BEGAN WORKING WITH A MIND OF ITS OWN,,, SPEEDING UP AND SLOWING DOWN AND TOTAL SHUT OFF. HEATER QUIT WORKING IMMEDIATELY,,, DODGE REFUSED TO DO ANY REPAIRS WHAT SO EVER, STATING IT WAS NOT UNDER WARRANTY NOR WAS IT A RECALL ITEM, THEREFORE THEY HAVE NO RESPONSIBILITY IN THE MATTER. I KNOW OF AT LEAST 6 FRIENDS THAT OWE THE SAME VEHICLE AND HAVE THE SAME PROBLEM AND WERE TOLD THE SAME BY DODGE. I NEVER INTEND ON PURCHASING ANOTHER DODGE PRODUCT AGAIN. PLEASE HELP ........... *TR
NHTSA ODI #10189463
33,329 miles · Jun 24, 2005
Electrical SystemEngine And Engine CoolingPower Train
TWICE WHILE DRIVING THE 2000 DODGE 2500 CLUB CAB THE ENGINE STALLED SUDDENLY. *NM THE CONSUMER WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE. ONCE THE CONSUMER WAS BALE TO RESTART THE VEHICLE HE DROVE TO THE DEALER WHERE THEY REPLACED THE FUEL PUMP. THE FUEL PUMP FAILED AGAIN, THE DEALER INFORMED THE CONSUMER TO EXPE…
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TWICE WHILE DRIVING THE 2000 DODGE 2500 CLUB CAB THE ENGINE STALLED SUDDENLY. *NM THE CONSUMER WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE. ONCE THE CONSUMER WAS BALE TO RESTART THE VEHICLE HE DROVE TO THE DEALER WHERE THEY REPLACED THE FUEL PUMP. THE FUEL PUMP FAILED AGAIN, THE DEALER INFORMED THE CONSUMER TO EXPECT IT TO FAIL AGAIN FOR THE THIRD TIME. THE STARTER HAD TO BE REPLACED AND THE CONSUMER EXPERIENCED PROBLEMS WITH SLUGGISH SHIFTING. *JB *NM
NHTSA ODI #10127929
2,800 miles · Jun 8, 2005
Electrical SystemFire
2000 DODGE 2500 RAM VAN. AIR CONDITIONING COMPRESSOR 12 VOLT CLUTCH, WHICH DRAWS 4.5 AMPS MEASURED IS FUSED AT 20 AMPS , THE POWER TO THIS FUSE ONLY GOES TO ONE PLACE THE CLUTCH. THE WIRE APPEARS TO BE #24 GAUGE WHICH MAY BE OK FOR THE 5 AMPS OR SO BUT NOT FOR 10AMPS OR MORE SO WHY THE INVITATION TO A WIRING HARNESS FIRE BY…
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2000 DODGE 2500 RAM VAN. AIR CONDITIONING COMPRESSOR 12 VOLT CLUTCH, WHICH DRAWS 4.5 AMPS MEASURED IS FUSED AT 20 AMPS , THE POWER TO THIS FUSE ONLY GOES TO ONE PLACE THE CLUTCH. THE WIRE APPEARS TO BE #24 GAUGE WHICH MAY BE OK FOR THE 5 AMPS OR SO BUT NOT FOR 10AMPS OR MORE SO WHY THE INVITATION TO A WIRING HARNESS FIRE BY POWERING THAT LINE WITH A 20 AMP FUSE? I NOTED THIS CONDITION AFTER I HAD AN AIRCONDITIONING CLUTCH PROBLEM. AND FOUND WIRES IN THE HARNESS BURNT AND MELTED TOGATHER IN THE HARNESS.
NHTSA ODI #10124633
39,000 miles · Mar 8, 2005
Electrical System
DASHBOARD PANEL CLUSTER INOP. @ 39000 MILES. *AK
NHTSA ODI #10112729
Mileage unknown · Nov 22, 2000
Electrical SystemFuel System, Gasoline
CONSUMER HAS BEEN HAVING A PROBLEM WITH VEHICLE SINCE 3 DAYS AFTER PURCHASING IT. VEHICLE WILL START UP, BUT CUTS OFF WHEN IN REVERSE. DEALER WAS SUPPOSE TO BE FIXING IT. THEY SAID FUEL WAS BAD DURING WINTER. COMPUTER IN ENGINE WILL NOT ALLOW ENOUGH FUEL TO KEEP ENGINE RUNNING.*AK THE DEALER TRIED TO REPLACE THE COMPUT…
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CONSUMER HAS BEEN HAVING A PROBLEM WITH VEHICLE SINCE 3 DAYS AFTER PURCHASING IT. VEHICLE WILL START UP, BUT CUTS OFF WHEN IN REVERSE. DEALER WAS SUPPOSE TO BE FIXING IT. THEY SAID FUEL WAS BAD DURING WINTER. COMPUTER IN ENGINE WILL NOT ALLOW ENOUGH FUEL TO KEEP ENGINE RUNNING.*AK THE DEALER TRIED TO REPLACE THE COMPUTER, BUT WHEN THE PROBLEM GOT WORSE, HE PUT BACK IN THE ORIGINAL COMPUTER. THE CONSUMER STATES THAT THIS PROBLEM IS A MAJOR SAFETY ISSUE SINCE THE EXTREME TEMPERATURES ARE LIFE THREATNING IF THE VEHCILE STOPS RUNING SUDDENLY. *YH
NHTSA ODI #875398
Mileage unknown · Nov 3, 2000
Electrical System
INTERMITTENTLY ENGINE STALLS AND DIES WITHOUT WARNING, CAUSING LOSS OF VEHICLE CONTROL. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT THE PROBLEM.*AK
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.