NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
24 reports130,000 miles · Mar 8, 2018
Unknown Or Other
THE VEHICLE ACTED LIKE IT WAS POSSESSED. THE DASH LIGHTS WENT OFF THEN BACK ON, THE HEADLIGHTS WENT OFF THEN BACK ON, THE WIPERS TURNED ON BY THEMSELVES, ENGINE TURNED OFF WHILE GOING DOWN THE ROAD AT 60MPH, STARTER KEEPS TURNING AFTER THE KEY IS REMOVED, DOORS LOCK BY THEMSELVES WITH NOBODY AROUND, AND NOW IT WONT START. IT JUS…
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THE VEHICLE ACTED LIKE IT WAS POSSESSED. THE DASH LIGHTS WENT OFF THEN BACK ON, THE HEADLIGHTS WENT OFF THEN BACK ON, THE WIPERS TURNED ON BY THEMSELVES, ENGINE TURNED OFF WHILE GOING DOWN THE ROAD AT 60MPH, STARTER KEEPS TURNING AFTER THE KEY IS REMOVED, DOORS LOCK BY THEMSELVES WITH NOBODY AROUND, AND NOW IT WONT START. IT JUST CRANKS OVER.
NHTSA ODI #11076945
Mileage unknown · Jun 28, 2017
Electrical System
THE TWO DOOR LOCKS LOCATED IN THE RIGHT SIDE OF THE VEHICLE ARE NOT WORKING PROPERLY. THE VEHICLE IN QUESTION CURRENTLY HAVE 78000 MILES AND THE TWO ACTUATORS,ONE IN THE FRONT AND ONE IN THE BACK RIGHT SIDE OF THE VEHICLE NEED TO BE REPLACE. PROBLEMS REGARDING THE CAR LOCKS STARTED APPROXIMATELY 8 MONTHS AGO.THE PASSENGER FR…
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THE TWO DOOR LOCKS LOCATED IN THE RIGHT SIDE OF THE VEHICLE ARE NOT WORKING PROPERLY. THE VEHICLE IN QUESTION CURRENTLY HAVE 78000 MILES AND THE TWO ACTUATORS,ONE IN THE FRONT AND ONE IN THE BACK RIGHT SIDE OF THE VEHICLE NEED TO BE REPLACE. PROBLEMS REGARDING THE CAR LOCKS STARTED APPROXIMATELY 8 MONTHS AGO.THE PASSENGER FRONT AND BACK DOOR CAN ONLY BE UNLOCK FROM THE INSIDE. THERE IS NOT A KEY HOLE IN THE PASSENGER SIDE, THEREFORE THE PASSENGER DOOR CAN ONLY BE UNLOCK FROM THE INSIDE .REPAIR ACCORDING TO JEEP DEALERSHIP IS APPROXIMATELY A THOUSAND DOLLARS.
NHTSA ODI #11002063
130,000 miles · Apr 16, 2017
Electrical SystemStructureWheels
WHILE DRIVING TO DETROIT METRO AIRPORT TIRE WENT FLAT. HAVE SEEN ON YOUR WEBSITE COMPLAINTS REGARDING CORROSION AT RETAINING NUT THAT HOLDS VALVE STEM IN PLACE ON THIS VEHICLE AND MODEL YEAR. KEY FOB WAS WORKING INTERMITTENTLY, LOCK AND UNLOCK. NOW KEY FOB ONLY UNLOCKS DRIVER SIDE DOOR. AGAIN THIS COMPLAINT IS LISTED ON YOUR WE…
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WHILE DRIVING TO DETROIT METRO AIRPORT TIRE WENT FLAT. HAVE SEEN ON YOUR WEBSITE COMPLAINTS REGARDING CORROSION AT RETAINING NUT THAT HOLDS VALVE STEM IN PLACE ON THIS VEHICLE AND MODEL YEAR. KEY FOB WAS WORKING INTERMITTENTLY, LOCK AND UNLOCK. NOW KEY FOB ONLY UNLOCKS DRIVER SIDE DOOR. AGAIN THIS COMPLAINT IS LISTED ON YOUR WEBSITE FOR THIS VEHICLE AND MODEL YEAR.
NHTSA ODI #10978684
105,000 miles · Jan 13, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2009 DODGE NITRO. WHEN THE VEHICLE WAS REFUELED, THE FILLER PIPE FAILED TO SHUT OFF WHEN THE TANK WAS FULL. AS A RESULT, FUEL SPILLED OUT. THE DEALER DIAGNOSED THAT THE FUEL TANK VALVE FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR…
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TL* THE CONTACT OWNS A 2009 DODGE NITRO. WHEN THE VEHICLE WAS REFUELED, THE FILLER PIPE FAILED TO SHUT OFF WHEN THE TANK WAS FULL. AS A RESULT, FUEL SPILLED OUT. THE DEALER DIAGNOSED THAT THE FUEL TANK VALVE FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
NHTSA ODI #10945121
79,747 miles · Jul 27, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE AUTOMATIC LOCK SYSTEM STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC LOCK SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE VIN…
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TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE AUTOMATIC LOCK SYSTEM STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC LOCK SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 79,747.
NHTSA ODI #10889025
Mileage unknown · Feb 4, 2016
Electrical SystemLatches/locks/linkagesVisibility/wiper
TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE POWER LOCKS FAILED TO WORK INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. AS THE FAILURE PROGRESSED, THE POWER LOCKS FAILED TO WORK COMPLETELY WITHIN THE PAST SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPL…
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TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE POWER LOCKS FAILED TO WORK INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. AS THE FAILURE PROGRESSED, THE POWER LOCKS FAILED TO WORK COMPLETELY WITHIN THE PAST SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE CONTACT ALSO INDICATED THAT THE WINDSHIELD WIPER FLUID WAS FULL, BUT THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #10824337
89,977 miles · Sep 7, 2015
Electrical SystemEngineSteering
WHILE USING THE REMOTE KEY TO LOCK/UNLOCK THE CARE, THE HORN STARTS BLARING, THE WIPERS (FRONT AND REAR) START GOING, WASHER FLUID SHOOTS OUT, DOORS LOCK AND UNLOCK INDEPENDENTLY. DOORS WILL NOT UNLOCK/LOCK WITH REMOTE. THE LIGHTS START BLINKING. I HAVE TO PHYSICALLY UNLOCK THE CAR AND QUICKLY OPEN BEFORE IT LOCKS AGAIN. THE…
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WHILE USING THE REMOTE KEY TO LOCK/UNLOCK THE CARE, THE HORN STARTS BLARING, THE WIPERS (FRONT AND REAR) START GOING, WASHER FLUID SHOOTS OUT, DOORS LOCK AND UNLOCK INDEPENDENTLY. DOORS WILL NOT UNLOCK/LOCK WITH REMOTE. THE LIGHTS START BLINKING. I HAVE TO PHYSICALLY UNLOCK THE CAR AND QUICKLY OPEN BEFORE IT LOCKS AGAIN. THE SECOND TIME MY SON WAS DRIVING ON THE HIGHWAY AND THIS ALL OCCURRED WHILE HE WAS DRIVING AT NIGHT. HE WAS ABLE TO PULL OVER BUT WAS CLEARLY SHOOK UP. WHEN TURNING ON THE ENGINE THE HORN STARTS BLARING AGAIN, WITH LIGHTS BLINKING. IF HE TUNED ON/OFF THE WINDSHIELD WIPERS THE HORN STARTS BLARING AND THE LIGHTS START FLASHING. WHEN PRESSING THE ACTUAL DOOR LOCK THE HORN STARTS BLARING. IT TOOK 3 RESTARTS TO TRY TO CONTINUE THE DRIVE. IT IS CLEARLY UNSAFE TO DRIVE THIS VEHICLE AND IS NEGLIGENT ON OUR PART TO TRY TO DO SO. THIS IS ARE MAIN SOURCE OF TRANSPORTATION. I AM REALLY SCARED OF WHAT COULD HAPPEN SHOULD THE ENTIRE SYSTEM SHUT DOWN ON THE HIGHWAY. WHAT IF THE STEERING GOES OUT AGAIN AND SOMEONE IS KILLED? I LOOKED UP SIMILAR ISSUES AND FOUND THAT THERE WERE NUMEROUS OTHER COMPLAINTS REGARDING 2008 AND 2009 DODGE NITROS. THE DIAGNOSIS IS APPARENTLY A FAULTY TIPM. THERE APPEARS TO BE A NATIONAL BACKORDER ON THIS PART AND DESPITE THIS, STILL NO RECALL FOR THE 2008-2009 MODELS ONLY THE 2010-2012 HAVE BEEN ISSUED. I PURCHASED A DODGE BECAUSE I TRULY FELT THAT IT WAS A GREAT VEHICLE AND I AM WORRIED AND DISAPPOINTED THAT THEY ARE NOT STANDING BEHIND THEIR PRODUCTS. WHAT WILL IT TAKE? HOW MANY DEATHS OR NEAR FREAK ACCIDENTS BEFORE THEY ACTUALLY MAKE THIS RIGHT?
NHTSA ODI #10761895
54,009 miles · Apr 24, 2015
Electrical System
DRIVERS SIDE REAR DOOR WILL NOT UNLOCK WHEN DOORS ARE OPENED ALSO WILL NOT UNLOCK USING KEY REMOTE HAVE TO CLIMB INSIDE AND REACH OVER DRIVERS SEAT TO MANUALLY UNLOCK DOOR IF A PASSENGER SHOULD BE INSIDE DURING AN ACCIDENT HIS COULD BE A TERRIBLE SITUATION. *TR
NHTSA ODI #10712753
Mileage unknown · Dec 11, 2014
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER, AND REAR PASSENGER SIDE ELECTRONIC POWER DOOR LOCKS FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE PART WAS TO BE ORDERED THOUGH A DEALER WHO STATED …
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TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER, AND REAR PASSENGER SIDE ELECTRONIC POWER DOOR LOCKS FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE PART WAS TO BE ORDERED THOUGH A DEALER WHO STATED THAT IT WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10663696
54,000 miles · Jun 28, 2014
Latches/locks/linkages
AFTER LOCKING THE VEHICLE YOU COME BACK AND UNLOCK IT AND PUT IN THE KEY AND IT WILL NOT ALLOW YOU TO START THE VEHICLE. THIS HAS HAPPENED TO MY HUSBANDS CAR ON 3 SEPARATE INCIDENTS THE FIRST TIME THEY REMOVED THE AFTER MARKET ALARM AND SAID THAT CAUSED THE SECOND TIME THEY REMOVED ANOTHER PART THE 3RD TIME 2 YEARS LATER THEY ST…
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AFTER LOCKING THE VEHICLE YOU COME BACK AND UNLOCK IT AND PUT IN THE KEY AND IT WILL NOT ALLOW YOU TO START THE VEHICLE. THIS HAS HAPPENED TO MY HUSBANDS CAR ON 3 SEPARATE INCIDENTS THE FIRST TIME THEY REMOVED THE AFTER MARKET ALARM AND SAID THAT CAUSED THE SECOND TIME THEY REMOVED ANOTHER PART THE 3RD TIME 2 YEARS LATER THEY STATED IT WAS A DIFFERENT PART WHEN I FOUND THE FOLLOWING ONLINE DODGE NITRO PROBLEM 26 REPORTS ME TOO MODEL YEARS AFFECTED: 2007, 2008, 2009, 2010, 2011 AVERAGE MILEAGE: 67,977 MI (41,000 MI - 107,232 MI) VERIFIED THE ANTI-THEFT SYSTEM MAY CAUSE A NO START CONDITION DUE TO ELECTROSTATIC DISCHARGE (ESD) AFFECTING THE WIRELESS CONTROL MODULE (WCM). THERE IS AN UPDATED WCM TO CORRECT THIS ISSUE. WHEN I ASKED ABOUT IT THE DEALER TOLD ME NOT TO BELIEVE BLOGS AND IF I HAD AN ISSUE CONTACT DODGE WHEN I CONTACTED DODGE AND ASKED IF THIS WAS A KNOWN ISSUE I WAS TOLD THEY COULD NOT HELP AND TO ASK THE DEALER. IF THIS IS A KNOW PROBLEM WHY DOES THE CONSUMER HAVE TO PAY TO FIX THIS ISSUE LAST TIME IT WAS 446.71. *TR
NHTSA ODI #10606725
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den