NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
202 reportsMileage unknown · May 21, 2005
EquipmentSteeringUnknown Or Other
I HAVE A NEW 2003 DODGE NEON THAT HAS NEVER BEEN WRECKED AND SO FAR THE SHIFTER BOOT HAS TORN(WAS REPLACED) BUT IS NOW CRACKING AGAIN (IT'S [XXX] COLD WHERE I LIVE, -50 TO -60 HAPPENS). I HAD AN OIL LEAK THAT WAS BLAMED ON ME BY ANCHORAGE CHRYSLER, I REPORTED THAT THE RIGHT REAR BRAKES ALWAYS SQEAL WHEN APPLIED (I WAS TOLD THATS…
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I HAVE A NEW 2003 DODGE NEON THAT HAS NEVER BEEN WRECKED AND SO FAR THE SHIFTER BOOT HAS TORN(WAS REPLACED) BUT IS NOW CRACKING AGAIN (IT'S [XXX] COLD WHERE I LIVE, -50 TO -60 HAPPENS). I HAD AN OIL LEAK THAT WAS BLAMED ON ME BY ANCHORAGE CHRYSLER, I REPORTED THAT THE RIGHT REAR BRAKES ALWAYS SQEAL WHEN APPLIED (I WAS TOLD THATS DUST) BUT IT'S HAPPENES EVERY DAY. I NEEDED AN WHEEL ALIGNMENT (CAR PUULS TO THE LEFT) AND I'M TOLD YOU CANT ALIGN A NEON. YOU CAN PART OF THE ALIGNMENT BUT WERE SORRY [XXX] IT WILL ALWAYS PULL TO THE LEFT BECAUSE IT IS NOT ADJUSTABLE.THE ALIGNMENT CAME FROM LITHIA IN ANCHORAGE ALASKA (THEY ARE GREAT PEOPLE) I DONT BLAME THEM 1 BIT THEY DIDNT MAKE A CAR THAT CANT BE FIXED(DODGE DID). ANCHORAGE CHRYSLER WAS MY BEST FRIEND UNTIL I BROUGHT MY CAR IN FOR REPAIRS THEN THEY ACTUALLY TOLD ME THE REASON I HAVE PROBLEMS WITH IT IS BECAUSE IT'S A CHEAP NO GOOD CAR. I SENT AN E-MAIL TO DODGE ASKING WHY THEY WOULD BUILD SUCH A VEHICLE THAT COULD NEVER BE ALIGNED AND THEY SAID WE TRY TO MAKE EVERYBODY HAPPY. NOT ONCE GETTING TO THE QUESTION "WHY" WHAT WAS THE REASONING BEHIND SUCH A STUPID IDEA. I LOVE MY CAR BUT BECAUSE OF THIS 1 FLAW I CANT WAIT TO GET RID OF IT. I'M CHECKING INTO A MINI, NEED TO MAKE SURE IT CAN BE FIXED IF NEEDED FIRST. THE CAR STILL PULLS TO THE LEFT(RATHER HARD AT TIMES), THE SHIFTER BOOT IS STILL SPLITTING, THE BRAKES STILL SQUEEK. AND NOW I'M WONDERING IF THE FUEL GAUGE IS CORRECT. ANYBODY WANT TO BUY A NICE "LOOKING" NEON WITH LOW MILES. I DONT REMEMBER THE ACTUALL INCIDENT DATES. THIS IS AN ONGOING THING INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10121804
10,000 miles · May 5, 2005
Engine And Engine Cooling
I HAVE A 2003 DODGE NEON THAT I HAVE TOOK BACK TO THE DEALERSHIP 5 OR MORE TIMES WITH THE EMMISION LIGHT COMING ON AND IT STILL IS DOING IT.
NHTSA ODI #10120033
8,000 miles · Apr 11, 2005
SteeringSuspension
CONSUMER COMPLAINED ABOUT A CONTROL ARM BUSHINGS PROBLEM. BUSHING ARE WEARING OUT EVERY 8,000 MILES. OWNER CONTACTED MANUFACTURER AND DEALER, WHO OFFERED THE OWNER REPLACEMENT, HOWEVER, BECAUSE OF THE CONTROL ARM BUSHINGS WEARING THIN THE VEHICLE HAD A PROBLEM WITH THE STEERING , AS WELL. VEHICLE COULD NOT PASS INSPECTION…
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CONSUMER COMPLAINED ABOUT A CONTROL ARM BUSHINGS PROBLEM. BUSHING ARE WEARING OUT EVERY 8,000 MILES. OWNER CONTACTED MANUFACTURER AND DEALER, WHO OFFERED THE OWNER REPLACEMENT, HOWEVER, BECAUSE OF THE CONTROL ARM BUSHINGS WEARING THIN THE VEHICLE HAD A PROBLEM WITH THE STEERING , AS WELL. VEHICLE COULD NOT PASS INSPECTION. *AK
NHTSA ODI #10117677
27,000 miles · Apr 6, 2005
Seat BeltsCrashInjury
CONSUMER APPLIED BRAKES IN A SUDDEN STOP FROM 35 MPH AND THE LAP/SHOULDER BELT FAILED TO RETRACT. THIS CAUSED CONSUMER'S KNEE TO HIT THE DASHBOARD, AND HIS CHEST TO HIT THE STEERING WHEEL. CONSUMER DECLINED TRANSPORTATION TO THE LOCAL HOSPITAL. *AK
NHTSA ODI #10117551
3,500 miles · Mar 25, 2005
Air BagsCrashInjury
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION ON A DRY ROAD CONDITION AT 30 MPH. CONSUMER'S VEHICLE BROAD SIDE ANOTHER VEHICLE, AND NEITHER FRONTAL AIR BAG DEPLOYED. PASSENGER SUSTAINED KNEE INJURIES, AND WAS TRANSPORTED TO THE LOCAL HOSPITAL. ALSO, DRIVER SUSTAINED INJURIES, AND WAS TRANSPORTED TO THE LOCAL HOSPITAL BY THE L…
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VEHICLE WAS INVOLVED IN A FRONTAL COLLISION ON A DRY ROAD CONDITION AT 30 MPH. CONSUMER'S VEHICLE BROAD SIDE ANOTHER VEHICLE, AND NEITHER FRONTAL AIR BAG DEPLOYED. PASSENGER SUSTAINED KNEE INJURIES, AND WAS TRANSPORTED TO THE LOCAL HOSPITAL. ALSO, DRIVER SUSTAINED INJURIES, AND WAS TRANSPORTED TO THE LOCAL HOSPITAL BY THE LOCAL POLICE. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK
NHTSA ODI #10115888
28,000 miles · Mar 15, 2005
Air BagsCrashInjury
VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE ANOTHER VEHICLE TURNED LEFT IN FRONT OF MY SISTER (WHO WAS DRIVING MY CAR) AND SHE WAS GOING 40 MPH. MY VEHICLE WAS HIT ALMOST HEAD ON. AND THE DRIVER SIDE FRONT FENDER. NEITHER AIR BAG DEPLOYED. MY SISTER HAS MULTIPLE HEAD, NECK AND BACK INJURIES. *AK
NHTSA ODI #10114102
42,000 miles · Feb 22, 2005
Electrical System
FEB 18,2005 WHILE DRIVING MY CAR ALL OF A SUDDEN THE HEADLIGHTS FAILED THE CAR WAS TAKEN TO MY MECHANIC AND IT WAS DETERMINED THAT THE HEADLIGHT SWITCH WAS FAULTY AND THE WIRING HARNESS AND CONNECTOR HAD MELTED. *AK
NHTSA ODI #10111953
45,000 miles · Feb 10, 2005
Electrical SystemFuel System, Gasoline
I HAVE A DODGE NEON 2003. JANUARY 2004 I TOOK MY CAR IN FOR ROUTINE SERVICE (OIL CHANGE/PLUGS. ABOUT A WEEK LATER A SPARK PLUG SHOT OUT OF CYLINDER ONE. I CALL THE SERVICE DEPARTMENT AND TOOK IT BY THE DEALSHIP (DARCARS) THEY PUT THE SPARK PLUG BACK IN BUT MY CAR HASN'T RUN PROPERLY YET.THEY REFUSE TO TAKE RESPONSIBILITY FOR …
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I HAVE A DODGE NEON 2003. JANUARY 2004 I TOOK MY CAR IN FOR ROUTINE SERVICE (OIL CHANGE/PLUGS. ABOUT A WEEK LATER A SPARK PLUG SHOT OUT OF CYLINDER ONE. I CALL THE SERVICE DEPARTMENT AND TOOK IT BY THE DEALSHIP (DARCARS) THEY PUT THE SPARK PLUG BACK IN BUT MY CAR HASN'T RUN PROPERLY YET.THEY REFUSE TO TAKE RESPONSIBILITY FOR THE PROBLEM BECAUSE IT'S TAKES A THOUSAND DOLLAR OR MORE TO FIX. I'VE HAD DIANOGSTICS DONE AND NOW THE CAR IS BE REPAIRED AT LEE'S AUTO SHOP WITH PROBLEMS HARD FOR MR. LEE TO FIX (ELECTRONIC PROBLEM IN THE NO. 4 CYLINDER; IT WON'T OPEN AND CLOSE PROPERLY. LEE'S DONE ALL HE COULD DO SO FAR (THE CAR NOW IS STILL IN HIS SHOP. IT'S BEEN ABOUT A WEEK). FURTHERMORE I WAS TOLD AFTERWARD THAT A NEW CAR DOSN'T NEED A TUNE UP FOR TWO YEARS. I THINK THE SERVICE GUY SHOULD HAVE INFORMED ME OF THAT INSTEAD HE TOOK MY MONEY WITH NO REFUND. THE EXACT DAY I DON'T HAVE RIGHT NOW BUT I COULD GET IT I HAVE ALL MY PROBLEM PAPER WORK. *AK
NHTSA ODI #10110286
Mileage unknown · Feb 9, 2005
Engine And Engine Cooling
WHILE DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND SUDDENLY THE VEHICLE STALLED. DRIVER WAS ABLE TO RESTART VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. *AK
NHTSA ODI #10111267
Mileage unknown · Feb 8, 2005
Vehicle Speed Control
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN THE DRIVER BARELY TOUCHED THE PEDAL, ALMOST HITTING THE VEHICLES THAT WERE IN FRONT. MANUFACTURER WAS CONTACTED BY OWNER.*AK
NHTSA ODI #10111053
NHTSA investigations
3EA06019 · Headlight Failure
Opened Nov 22, 2006 · Closed Nov 7, 2007
Status: closed (inferred from source dates) · Exterior Lighting:fog Lights; Exterior Lighting:fog Lights:switch; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Exterior Lighting:fog Lights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:fog Lights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
PE06028 · Headlight Failure
Opened Jul 28, 2006 · Closed Nov 22, 2006
Status: closed (inferred from source dates) · Exterior Lighting:fog Lights; Exterior Lighting:fog Lights:switch; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Additional source detail variants (4)
Exterior Lighting:fog Lights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:fog Lights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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