HAVE TAKEN THE CAR TO DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. WHEN DRIVING AT HIGH SPEEDS WOULD DROP FROM FIFTH GEAR INTO THIRD. AS YOU KEPT DRIVING IT WOULD GET WORSE. AND AT TIMES WOULD NOT GO INTO GEAR AT ALL. THIS LAST TIME WE WENT INTO THE DEALERSHIP THEY TOLD US THAT THE MANUFACTURER HAD ROUTE WIRES TO TPS WRONG A…
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HAVE TAKEN THE CAR TO DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. WHEN DRIVING AT HIGH SPEEDS WOULD DROP FROM FIFTH GEAR INTO THIRD. AS YOU KEPT DRIVING IT WOULD GET WORSE. AND AT TIMES WOULD NOT GO INTO GEAR AT ALL. THIS LAST TIME WE WENT INTO THE DEALERSHIP THEY TOLD US THAT THE MANUFACTURER HAD ROUTE WIRES TO TPS WRONG AND THEY WERE DAMAGED. THEY REPAIRED THIS ABOUT A WEEK AGO. THE CAR NOW JERKS WHEN GOING INTO GEAR, RUNS VERY POORLEY WHEN WET WEATHER AND SHAKES SEVERLEY WHEN AT A STOP. I DO NOT FEEL CONFIDENT DRIVING ON THE VEHICLE ON THE FREEWAY, WE WOULD TRADE IN BUT THE TRADE IN VALUE IS AT $3500, THAT IS CRAP CONSIDERING WE BOUGHT THE CAR FOR $13,000 TWO YEARS AGO!!*AK
NHTSA ODI #10058946
9,320 miles · Jan 15, 2004
Power TrainSteering
WHEN I COME TO A COMPLETE STOP THE CAR JERKS. IT KIND OF FEELS LIKE ITS CHANGING GEARS. I HAVE BROUGHT THE PROBLEM TO SOUTHSIDE DODGE ON SOUTH ORANGE BLOSSOM TRAIL IN KISSIMMEE, FLORIDA ABOUT FOUR TIMES. THE FIRST TIME THEY PERFORMED RECALL B27 AND SAID THAT THAT WASN'T THE PROBLEM. SO THEY WENT BACK AND FOUND THE PROBLEM. …
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WHEN I COME TO A COMPLETE STOP THE CAR JERKS. IT KIND OF FEELS LIKE ITS CHANGING GEARS. I HAVE BROUGHT THE PROBLEM TO SOUTHSIDE DODGE ON SOUTH ORANGE BLOSSOM TRAIL IN KISSIMMEE, FLORIDA ABOUT FOUR TIMES. THE FIRST TIME THEY PERFORMED RECALL B27 AND SAID THAT THAT WASN'T THE PROBLEM. SO THEY WENT BACK AND FOUND THE PROBLEM. FIXED IT AND NOTICED IT ON THE WAY HOME BUT DIDN'T THINK ANYTHING OF IT. ABOUT 9320 MILES LATER IT WAS AS BAD AS THE FIRST TIME I BROUGHT IT IN. THEY TOLD ME THEY HAD TO PERFORM A FLASH TO REPROGRAM THE COMPUTER. OK TOOK THEIR WORD FOR IT. WENT HOME DID IT ALL THE WAY HOME. CALLED THEM WHEN I HAD RETURNED HOME AND THEY SAID IT HAD TO MEMORIZE THE WAY I DRIVE. GIVE IT A COUPLE OF DAYS. GAVE IT MONTHS TILL I COULD BRING IT IN AGAIN. THIRD TIME I BRING IT IN THEY HAD THE TRANSMISSION MECH. COME AND DRIVE SO I CAN POINT OUT THE PROBLEM. SO AND SO FORTH THE PROBLEM BANGED WHEN WE CAME TO A STOP AND CAME TO THE DEALERSHIP. HE WENT AND TALKED WITH THE SERVICE ADVISOR AND HE CAME OUT. HE TOLD ME THEY HAD TO ERASE THE MEMORY OF THE CAR AND REPROGRAM THE COMPUTER BECAUSE SINCE THERE IS TWO DRIVERS IT LEARNS THE WAY ONE DRIVER DRIVES AND WHEN THE OTHER DRIVER DRIVES THE CAR IT MESSES UP AND YOU GET THIS PROBLEM. SO THERE IS NOTHING WRONG WITH THE CAR. THE SEVICE MANAGER DROVE THE CAR AND NEVER RETURNED WITH AN ANSWER. THE FOURTH TIME I BROUGHT THE VEHICLE IN THEY DID THE SAME THING TO ME AS LAST. LET ME REMIND YOU THE LAST TWO TIMES I HAD BROUGHT THE VEHICLE IN THEY TOLD ME THEY WOULD SEND AN INVOICE IN THE MAIL FOR MY CONVENIANCE, HAVEN'T RECEIVED EITHER. I THINK I'M GETTING JEKED AROUND HERE AND I WOULD LIKE TO GET THIS PROBLEM RESOLVED. ALL I'M ASKING FOR IS THE PROBLEM FIXED. CAN YOU PLEASE HELP?
NHTSA ODI #10070180
36,900 miles · Jan 14, 2004
Power Train
VEHICLE WAS MOVING ABOUT 60 MPH WHEN IT LOST POWER AND DROPPED TO 20 MPH. VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE NEXT DAY, VEHICLE DID NOT MOVE OUT OF GEAR. *AK
NHTSA ODI #10054098
38,000 miles · Sep 8, 2003
Power TrainService Brakes, HydraulicCrash
WHILE DRIVING A 2002 NEON, EITHER THE TRANSMISSION/BRAKES LOCKED UP ON THE CAR, STOPPING ABRUBTLY WITHOUT ANY WARNING ON INTERSTATE 400 IN ATLANTA, GA. DUE TO THE MECHANICAL FAILURE OF THE AUTO, MY DAUGHTER'S AUTO WAS THEN REAR-ENDED BY ANOTHER CAR. BOTH AUTOS WERE TOTALLLED, NEITHER DRIVER WAS CHARGED WITH THE ACCIDENT, BUT S…
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WHILE DRIVING A 2002 NEON, EITHER THE TRANSMISSION/BRAKES LOCKED UP ON THE CAR, STOPPING ABRUBTLY WITHOUT ANY WARNING ON INTERSTATE 400 IN ATLANTA, GA. DUE TO THE MECHANICAL FAILURE OF THE AUTO, MY DAUGHTER'S AUTO WAS THEN REAR-ENDED BY ANOTHER CAR. BOTH AUTOS WERE TOTALLLED, NEITHER DRIVER WAS CHARGED WITH THE ACCIDENT, BUT SHE WAS WRITTEN UP "MECHANICAL FAILURE" ON THE ACCIDENT REPORT. I BELIEVE THAT THE NEON AUTO ITSELF WAS AT FAULT/DEFECTIVE. I HAVE ANOTHER 2002 NEON WHICH JUST HAD TO BE REPAIRED AUGUST 1-8TH, 2003 FOR THE "TRANSMISSION LOCKING UP AND SHUTTING DOWN" AND HAD TO HAVE THE TORQUE CONVERTER REPLACED. I LOCATED A SERVICE BULLETIN FROM CHRYSLER ON THE INTERNET WHICH DESCRIBED THIS CONDITION THAT WAS OCCURING IN THE 2001-2002 NEONS. I BELIEVE CHRYSLER SHOULD BE HELD RESPONSIBLE TO THIS ACCIDENT. I HAVE CONTACTED THEM, BUT THEY HAVE TOLD ME THAT IT WILL TAKE ANYWHERE FROM 3-5 MONTHS TO EVEN INVESTIGATE AND REACH ANY CONCLUSION.*AK
NHTSA ODI #10037442
Mileage unknown · Apr 14, 2003
Power Train
THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE TO STALL. *JB
NHTSA ODI #10015808
Mileage unknown · Jun 28, 2002
Power TrainService Brakes, HydraulicVisibility
TRANSMISSION SLIPS FROM 1ST TO 2ND GEAR, AIR CONDITION DOES NOT GET VERY COLD, 15 MILES PER GALLON, STEERING WHEEL STARTS TO VIBRATE AFTER 45MPH, FRONT AND BACK BRAKES SQUEAK, MINOR LEAK UNDER DRIVER SIDE DASH BOARD, CAR STARTS TO VIBRATE HARSHLY IN A DRIVE IDLE AT A RED LIGHT, CAR STALLS WHILE SITTING IN PARK, CAR STALLS WHIL…
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TRANSMISSION SLIPS FROM 1ST TO 2ND GEAR, AIR CONDITION DOES NOT GET VERY COLD, 15 MILES PER GALLON, STEERING WHEEL STARTS TO VIBRATE AFTER 45MPH, FRONT AND BACK BRAKES SQUEAK, MINOR LEAK UNDER DRIVER SIDE DASH BOARD, CAR STARTS TO VIBRATE HARSHLY IN A DRIVE IDLE AT A RED LIGHT, CAR STALLS WHILE SITTING IN PARK, CAR STALLS WHILE GOING IN REVERSE ON A VERY SLIGHT INCLINE, AND WHEN EVER I PUT DOWN MY WINDOWS, OPEN MY SUN ROOF OR EVER HAVE THE AIR CONDITION ON, YOU CAN FEEL AND HEAR THE CAR JUST LOSE POWER WHEN I DO ONE OF THOSE THINGS DEALERSHIP TOLD ME TO GO TO A DIFFERENT GAS STATION, TO SOLVE MY GAS PROBLEM, COME ON 15MPG THATS A CAR DEFECT, ALL THE OTHER PROBLEMS THEY TOLD ME THEIR COMPUTER DID NOT DETECT ANYTHING AND THEY COULD NOT DUPLICATE IT AND THEY COULDNT DO NOTHING. CALLED CHRYSLER HEAD QUARTERS, I MIGHT AS WELL HAVE CALLED MY NEIGHBOR TO GET HELP. CHRYSLER HEAD QUARTERS CALLED DEALERSHIP UP AND TOLD THEM TO HOOK UP A CO-PILOT TO MONITOR MY CAR FOR A FEW WEEKS. WENT TO THE DEALERSHIP TO FIND OUT THAT THEIR'S DID NOT WORK ALONG WITH ALL THE OTHER DODGE DEALERSHIPS. I WILL NEVER BUY ANOTHER DODGE OR CHRYSLER CAR AGAIN.. BECAUSE OF ALL THESE PROBLEMS I AM STUCK PAYING 400 BUCKS A MONTH WITH A 20% INTEREST RATE ON A LEMON CAR...NEONS NEED TO BE TAKEN OFF THE ROAD. NOW I AM SELLING THE CAR FOR A LOSE BECAUSE THEY CAN NOT FIX OR MAKE A CAR THE RIGHT WAY. *AK
NHTSA ODI #763609
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Exterior Lighting:fog Lights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:fog Lights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Additional source detail variants (4)
Exterior Lighting:fog Lights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:fog Lights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
2002 Dodge Neon Problems, Complaints & Recalls | Skip That Year
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