I FEEL THAT BECAUSE OF THE NEGLECT OF CHRYSLER, I SHOULDN'T HAVE TO PAY FOR THEIR MANUFACTURING DEFECTS. I INCURRED EXPENSES OF $55.80 FOR PARTS, AND $495.15 FOR LABOR. AT 61,535 A CAR SHOULD NOT NEED A HEAD GASKET TO BE REPLACED. APPROXIMATELY 6 MONTHS AGO I ALSO HAD TO REPLACE THE COMPRESSOR AND THE CONDENSER. THE CONDENS…
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I FEEL THAT BECAUSE OF THE NEGLECT OF CHRYSLER, I SHOULDN'T HAVE TO PAY FOR THEIR MANUFACTURING DEFECTS. I INCURRED EXPENSES OF $55.80 FOR PARTS, AND $495.15 FOR LABOR. AT 61,535 A CAR SHOULD NOT NEED A HEAD GASKET TO BE REPLACED. APPROXIMATELY 6 MONTHS AGO I ALSO HAD TO REPLACE THE COMPRESSOR AND THE CONDENSER. THE CONDENSER WAS LEAKING OIL AND THE EXPENSES INCURRED AGAIN WERE APPROXIMATELY $630. I FEEL THAT CHRYSLER SHOULD BE LIABLE FOR SOME OF MY REPAIR COSTS. *AK
NHTSA ODI #719416
Mileage unknown · Feb 17, 2000
Engine And Engine CoolingService Brakes, Hydraulic
BLOWN HEAD GASKET ANLONG WITH THE FRONT BRAKES NEEDED REPLACED AND THE REAR BRAKES LEAKING. THE SPEEDOMETER DOES NOT WORK. I KNOW THERE MAY BE EXTRA MILES ON MY CAR HOWEVER MOST WERE HIGHWAY DUE TO ALLOT OF TRAVELING SO THESE PARTS TO GO OUT SO SOON ARE VERY DISSAPOINTING WHEN I TAKE EXCELLENT CARE OF MY CAR
NHTSA ODI #718904
Mileage unknown · Feb 15, 2000
Engine And Engine Cooling
OVERHEATED THE LAST WEEK OF DECEMBER 99 AND HAVE BEEN LOSING RADIATOR FLUID SINCE THEN; NO SIGN OF WATER IN OILPAN UNTIL TODAY. TOWED TO AN OREGON DEALERSHIP AND WAS TOLD THAT MANUFACTURER WILL ONLY PAY FOR THE PARTS AND NOT LABOR. THE SERVICE ADVISOR AS WELL AS ONE OF THEIR MECHANICS ADMITTED THAT THERE IS A PROBLEM WITH THE …
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OVERHEATED THE LAST WEEK OF DECEMBER 99 AND HAVE BEEN LOSING RADIATOR FLUID SINCE THEN; NO SIGN OF WATER IN OILPAN UNTIL TODAY. TOWED TO AN OREGON DEALERSHIP AND WAS TOLD THAT MANUFACTURER WILL ONLY PAY FOR THE PARTS AND NOT LABOR. THE SERVICE ADVISOR AS WELL AS ONE OF THEIR MECHANICS ADMITTED THAT THERE IS A PROBLEM WITH THE ORIGINAL CORK-BASED HEAD GASKET DESIGN AND THAT THE MANUFACTURER HAS A NEW METALLIC-BASED GASKET. IF THE MANUFACTURER HAS THESE NEW PARTS AVAILABLE WHY ISN'T THERE A RECALL FOR THIS ITEM? CONSUMERS OF THIS PARTICULAR MAKE AND MODEL SHOULD BE REASSURED THAT THE VEHICLE THEY HAVE PURCHASED WILL NOT FAIL DUE TO ONE FAULTY ITEM! *AK
NHTSA ODI #718772
Mileage unknown · Feb 11, 2000
Engine And Engine Cooling
VEHICLE WAS LEAKING OIL. VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, AND WAS INFORMED THAT ENGINE HEAD GASKET NEEDS REPLACEMENT. DEALER NOTIFIED. *AK
NHTSA ODI #855262
Mileage unknown · Feb 9, 2000
Engine And Engine Cooling
I HAVE TAKEN MY VEHICLE IN FOR INSPECTION TO A FEW DIFFERENT SERVICE CENTERS TO MAKE SURE THAT THE DIAGNOSIS WAS THE SAME. THE DIAGNOSIS REVEALS THAT MY HEAD GASKET IS LEAKING OIL. UPON INSPECTION AT EACH DIFFERENT SERVICE CENTER, I WAS TOLD THAT THERE HAVE BEEN SEVERAL NEONS BETWEEN 95-98 THAT HAVE HAD THE SAME TYPE OF PROBLE…
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I HAVE TAKEN MY VEHICLE IN FOR INSPECTION TO A FEW DIFFERENT SERVICE CENTERS TO MAKE SURE THAT THE DIAGNOSIS WAS THE SAME. THE DIAGNOSIS REVEALS THAT MY HEAD GASKET IS LEAKING OIL. UPON INSPECTION AT EACH DIFFERENT SERVICE CENTER, I WAS TOLD THAT THERE HAVE BEEN SEVERAL NEONS BETWEEN 95-98 THAT HAVE HAD THE SAME TYPE OF PROBLEM. I HAVE EVEN BEEN TOLD THIS FROM A SERVICE REP AT THE CHRYSLER DEALERSHIP. I PURSUED THIS ISSUE BY CONTACTING CHRYSLER CUSTOMER SERVICE AND AFTER ROUGHLY TWO WEEKS, I WAS TOLD THAT CHRYSLER DENYS ANY CLAIM OF NEGLIGENCE IN THE MANUFACTURING OF MY HEAD GASKET. EVEN THOUGH THEY ARE AWARE THAT THERE ARE SEVERAL OTHER NEONS OR OTHER CHRYSLER VEHICLES WITH THE SAME SIZE ENGINE HAVING THE SAME PROBLEM, THEY WILL NOT ASSIST IN ANY REPAIR OF THIS KIND. *AK
NHTSA ODI #718522
Mileage unknown · Jan 31, 2000
Engine And Engine CoolingUnknown Or Other
OIL LIGHT CAME ON, CAR WAS LEAKING OIL, HAD CAR TOWED, INFORMED OF HEAD GASKET PROBLEM.
NHTSA ODI #718132
Mileage unknown · Jan 27, 2000
Engine And Engine Cooling
THIS PROBLEM HAS BEEN TO OTHER DODGE NEON OWNER THAT I HAVE TALKED. NO SAFETY DEFECT MENTIONED IN THE SUMMARY.*AK
NHTSA ODI #717955
Mileage unknown · Jan 25, 2000
Engine And Engine CoolingUnknown Or Other
AS I WAS DRIVING MY 1995 NEON HOME FROM WORK, I NOTICED THAT THE OIL LIGHT CAME ON. I BECAME CONCERNED AND PULLED INTO THE NEAREST SERVICE STATION WHICH WAS LESS THAT 1/2 MILE AWAY. I ASKED THE SERVICE TECH TO LOOK AT THE CAR AND HE SAID THAT THERE WAS AN OIL LEAK. HE SUGGESTED THAT I HAVE THE OIL CHANGED AND SEE IF THERE WERE…
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AS I WAS DRIVING MY 1995 NEON HOME FROM WORK, I NOTICED THAT THE OIL LIGHT CAME ON. I BECAME CONCERNED AND PULLED INTO THE NEAREST SERVICE STATION WHICH WAS LESS THAT 1/2 MILE AWAY. I ASKED THE SERVICE TECH TO LOOK AT THE CAR AND HE SAID THAT THERE WAS AN OIL LEAK. HE SUGGESTED THAT I HAVE THE OIL CHANGED AND SEE IF THERE WERE ANY LOOSE FITTINGS FROM MY PREVIOUS OIL CHANGE A FEW WEEKS EARLIER. THE OIL WAS CHANGED AND THE CAR STARTED ONLY TO CONTINUE TO LEAK OIL AGAIN. I WAS TOLD NOT TO DRIVE IT AND HAD IT TOWED TO MY DEALERSHIP THE FOLLOWING DAY. THE DEALERSHIP DIAGNOSED THAT THE CAM SEAL/PLUG HAD CRACKED OFF AND CAUSED DAMAGE TO THE ENGINE. AS A RESULT, I WOULD NEED A NEW SHORT BLOCK INSTALLED IN MY 5YR OLD CAR AT A PRICE OF $3500.00. I FEEL THAT THE CAM SEAL/PLUG IS DEFECTIVE AND THAT IS WHY IT CRACKED OFF. I HAVE SPOKEN TO OTHER PEOPLE IN THE AUTO INDUSTRY/REPAIR INDUSTRY AND IT IS A KNOWN PROBLEM WITH THE NEON CAR. I CANNOT IMAGINE THAT I SHOULD BE HELD TO PAY FOR THE REPLACEMENT OF THE ENGINE WHEN I DID EVERYTHING I WAS SUPPOSED TO DO BY STOPPING THE CAR IMMEDIATELY. I SPOKE TO CHRYSLER DIRECTLY AND WITHIN MINUTES OF CONTACTING THE DEALER, THEY (CHRYSLER) AGREED TO PAY HALF OF THE REPAIR ONLY IF I HAD THE SERVICE DONE AT A DODGE DEALERSHIP. I APPRECIATED THIS GESTURE BUT I AM STILL LOOKING AT PAYING $1700.00 OUT OF POCKET FOR THE DAMAGE. I FEEL THAT CHRYSLER IS AWARE OF THE PROBLEM WITH THIS DEFECTIVE PART. I HAVE READ COMPLAINTS ON YOUR WEBSITE AND WOULD GREATLY APPRECIATE A PHONE CALL TO SEE IF I CAN GET ANY HELP IN RESOLVING THIS ISSUE. AS YOU CAN IMAGINE, I AM EXTREMELY UPSET AT THIS POINT. I HAVE CONTACTED MY DEALER AND WROTE A LETTER TO THE GENERAL MANAGER. I DID RECEIVE A CALL FROM THE SVC MGR, WHO WILL ADMIT NO FAULT. AT THIS POINT I AM WAITING TO HEAR FROM THE SVC MGR WITH A FIRM REPAIR PRICE BUT AS OF YET, HE HAS NOT RETURNED BY CALL. I FEEL THAT I AM BEING UNFAIRLY TREATED AND BEING PENALIZED BECAUSE I DID NOT BUY THE EXTENDED WARRANTY.
NHTSA ODI #717869
Mileage unknown · Jan 20, 2000
Engine And Engine Cooling
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #717600
Mileage unknown · Jan 14, 2000
Engine And Engine CoolingSteering
WHEN TURNING TO THE RIGHT AT AN INTERSECTION THE STEERING LOCKED UP AND ENGINE CUT OFF. *ET
THE FUEL AND REAR BRAKE TUBES CAN EXPERIENCE ACCELERATED CORROSION BETWEEN THE TUBES AND A RUBBER ISOLATOR.
Consequence & remedy
Consequence: CORROSION OF THE TUBES CAN LEAD TO BRAKE FLUID OR FUEL LEAKAGE. THIS CAN CAUSE A LOSS OF BRAKES OR RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE BRAKE, FUEL SUPPLY AND FUEL VAPOR TUBES FOR THE PRESENCE OF CORROSION. ANY TUBES SHOWING CORROSION WILL BE REPLACED. ALL VEHICLES WILL HAVE THE RUBBER ISOLATOR REPLACED WITH A PLASTIC CLIP.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
THE FUEL AND REAR BRAKE TUBES CAN EXPERIENCE ACCELERATED CORROSION BETWEEN THE TUBES AND A RUBBER ISOLATOR.
Consequence: CORROSION OF THE TUBES CAN LEAD TO BRAKE FLUID OR FUEL LEAKAGE. THIS CAN CAUSE A LOSS OF BRAKES OR RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE BRAKE, FUEL SUPPLY AND FUEL VAPOR TUBES FOR THE PRESENCE OF CORROSION. ANY TUBES SHOWING CORROSION WILL BE REPLACED. ALL VEHICLES WILL HAVE THE RUBBER ISOLATOR REPLACED WITH A PLASTIC CLIP.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
THE FUEL AND REAR BRAKE TUBES CAN EXPERIENCE ACCELERATED CORROSION BETWEEN THE TUBES AND A RUBBER ISOLATOR.
Consequence: CORROSION OF THE TUBES CAN LEAD TO BRAKE FLUID OR FUEL LEAKAGE. THIS CAN CAUSE A LOSS OF BRAKES OR RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE BRAKE, FUEL SUPPLY AND FUEL VAPOR TUBES FOR THE PRESENCE OF CORROSION. ANY TUBES SHOWING CORROSION WILL BE REPLACED. ALL VEHICLES WILL HAVE THE RUBBER ISOLATOR REPLACED WITH A PLASTIC CLIP.
THE BRAKE MASTER CYLINDER CAN LEAK BRAKE FLUID DUE TO A DAMAGED DOUBLE LIP REAR PISTON SEAL.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN RESULT IN DIMINISHED EFFECTIVENESS OF ONE HALF OF THE SPLIT BRAKE SYSTEM. THE INSTRUMENT PANEL WARNING LIGHT(S) WILL SIGNAL SYSTEM IMPAIRMENT PRIOR TO PARTIAL BRAKE SYSTEM LOSS.
Remedy: DEALERS WILL REPLACE THE REAR BRAKE MASTER CYLINDR PISTON ASSEMBLY.
THE REAR BRAKE HOSE MOUNTING BRACKET SCREWS CAN FAIL ALLOWING THE BRAKE HOSES TO MOVE OUT OF POSITION. THE UNRESTRAINED HOSES ARE THEN SUSCEPTIBLE TO DAMAGE WHICH COULD RESULT IN BRAKE FLUID LEAKAGE.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE WILL REDUCE THE BRAKING PERFORMANCEOF THE VEHICLE, EXTEND STOPPING DISTANCES, AND COULD RESULT IN AN ACCIDENT.
Remedy: THE REAR BRAKE LINE HOSE BRACKET SCREWS ON THESE VEHICLES WILL BE REPLACED.
THE ABS BRAKE MASTER CYLINDER REAR SEAL ALLOWS AIR TO ENTER THE BRAKE SYSTEM, CAUSING SPONGY BRAKES OR PARTIAL BRAKE SYSTEM LOSS.
Consequence & remedy
Consequence: AIR ENTERING THE BRAKE SYSTEM CAUSED EXTENDED STOPPING DISTANCE OR PARTIAL LOSS OF BRAKES WHICH MAY RESULT IN AN ACCIDENT.
Remedy: MASTER CYLINDERS WILL BE INSPECTED FOR THE SUSPECT BUILD DATE CODE RANGE AND WILL BE REPLACED IF NECESSARY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
PE98012 · Underhood Fires
Opened Feb 26, 1998 · Closed Jun 23, 1998
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
EA98003 · Oversensitive Air Bag Deployments
Opened Jan 30, 1998 · Closed Jan 5, 2000
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
PE97042 · Oversensitive Air Bag Deployment
Opened Sep 21, 1997 · Closed Jan 30, 1998
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
EA97009 · Loss Of Steering Control
Opened Apr 30, 1997 · Closed Oct 8, 1997
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE97007 · Alleged Fires In Steering Column Area
Opened Jan 31, 1997 · Closed Apr 7, 1997
Status: closed (inferred from source dates) · Electrical System
THE APPARENT CAUSE OF THE PROBLEM IS THE ACCUMULATION OF BRASS POWDER, THAT WEARS OFF THE ELECTRICAL CONTACTS INSIDE THE TURN SIGNAL SWITCH.THIS POWDER COLLECTS IN SMALL TRAILS OF GREASE THAT TRACK FROM ONE CONTACT TO ANOTHER.WHEN THE CONCENTRATION OF BRASS IN THE GREASE GETS HIGH ENOUGH, IT CAN CAUSE A HIGH RESISTANCE SHORT.THIS SHORT, IN TURN CAN IGNITE THE GREASE AND CAUSE SMOKE TO BE EMITTED FROM THE STEERING COLUMN.THE GREASE USED INSIDE THE SWITCH, AS WELL AS THE VARIOUS PLASTIC COMPONENTS IN THE COLUMN, ARE FIRE RETARDANT AND WILL NOT BURN WITHOUT A SUSTAINED HEAT SOURCE.THERE HAS BEEN ONLY A SINGLE VERIFIED INCIDENT THAT RESULTED IN A VEHICLE FIRE AND THIS REPORTED FIRE WAS SMALL, INVOLVING SOME CHARRING OF THE STEERING WHEEL.ALL OTHER VERIFIED INCIDENTS WERE LIMITED TO SMOKE FROM THE COLUMN AND MINOR INTERNAL DAMAGE TO THE STEERING COLUMN.
PE96069 · Loss Of Steering Control
Opened Nov 26, 1996 · Closed Apr 30, 1997
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE94095 · Loss Of Steering Control
Opened Dec 28, 1994 · Closed Apr 25, 1995
Status: closed (inferred from source dates) · Steering
There is no summary currently available
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