2001 Dodge Intrepid

MY CAR BEGAN TO MAKE A LOUD KNOCKING SOUND. I TOOK IT STRAIGHT TO A SERVICE CENTER. AFTER LOOKING AT THE CAR, THEY SAID I NEEDED A NEW ENGINE. I HAD IT TOWED TO ANOTHER SERVICE CENTER FOR A SECOND OPINION, THEY, TOO, SAID I NEEDED A NEW ENGINE. THE CHAIN TENSION SPRING BROKE CAUSING MY CAR TO GET OUT OF TIME AND BASICALLY THE ENGINE SELF- DESTRUCTED. I STILL OWE ALMOST $8000.00 ON MY CAR AND A REBUILT ENGINE WILL COST ME NEARLY $7,000.00. I CALLED DODGE AND VOICED MY COMPLAINT WITH NO COMPASSION FROM THEM. I DON'T KNOW WHAT TO DO. I HAVE A CAR THAT I LOVE AND HAD NO PROBLEMS WITH UNTIL ALL OF THIS. I WILL NEVER BUY ANOTHER DODGE, CHRYSLER OR JEEP VEHICLE. I CAN'T BELIEVE THEY DIDN'T ISSUE A RECALL ON THE CHAIN TENSIONER. AFTER MUCH RESEARCH I HAVE FOUND HUNDREDS OF COMPLAINTS ABOUT THE 2.7 ENGINE CLAIMING THE SAME PROBLEM. JUST WHAT IS THE AVERAGE MIDDLE CLASS PERSON SUPPOSED TO DO WITH A CAR LIKE THIS? *JB

I WAS TURNING CORNER, GOING APPROX. 5 MPH, WHEN MY STEERING WHEEL LOCKED UP, I COULDN'T STEER THE CAR AT ALL. I ENDED UP 1/2 IN THE DITCH 1/2 IN THE STREET. I HAD TO PUT ON THE BRAKE TO STOP, BUT HAD NO CONTROL OF THE CAR. WE CALLED DOUGLAS IN CLINTON, IL. THEY PROVIDED ME WITH A LOANER CAR AND WERE GOING TO LOOK AT IT FIRST THING MONDAY MORNING. THEY NOTIFIED MY HUSBAND AT WORK, MONDAY AND TOLD HIM THAT THE RACK & PINION HAD BROKE. THEY HAD TO REPLACE PART, REMANUFACTURED WAS $300.00 NEW WAS $800.00. THEY FINALLY GOT PART IN ON FRIDAY AND I WAS ABLE TO GET MY CAR BACK THAT EVENING. TOTAL REPAIR BILL WAS $640.72. THAT INCLUDED PART,LABOR, TAXES AND REALIGMENT. *AK *SC *JB

THIS COMPLAINT IS ABOUT AUTO THAT I PURCHASED FROM SOUTH CHICAGO DODGE IN SEPT 2000. DODGE INTRPID WITH 2/7 ENGINE THAT I HAVE GIVEN BACK TO FINANCE COMPANY BECAUSE OF ENGINE FAILURE. FEBUARY OF 2003 I BEGAN HEARING A CLINGING SOUND COME FROM THE AUTO AND I MADE A APPIONTMENT WITH SOUTH CHICAGO DODGE FOR A CHECKUP, ON THE WAY TO THE DEALER EXPRESSWAY ILLINOIS INTERSTATE55 THE CAR BEGAN TO STAUL. WE WERE ABLE TO MAKE OUR WAY TO THE SHOULDER WITHOUT BEING HIT BY THE PASSING TRAFFIC. I CALLED CHRYSLER AND TOLD THEM THE CAR WAS BEING TAKEN TO THE DEALEDSHIP WITH A BLOWN ENGINE AT 42K MILES. THEIR FIRST COMMENT WAS WELL HOW OFTEN WAS OIL CHANGED BECAUSE, THE ENGINE DOESN'T JUST BLOW UNLESS THE OIL WASN'T MAINTAINED. I TOLD THEM OIL WAS CHANGED EVERY 3000 - 4000 MILES AND THAT I EVEN TOOK IT TO THE DEALERSHIP THAT I BOUGHT FROM BECAUSE THE CHANGE OIL LIGHT WOULD COME AND AND NOT GO OFF UNTIL THE CAR WAS AT A HIGH IDLE. ANYWAY THE CAR WAS TOWED TO THE DEALERSHIP FOR REPAIR AND THEY CALLED ME SHORTLY AFTER TO TELL ME THAT CHRYSLER WOULDN'T FIX THE ENGINE UNLESS I WAS ABLE TO PROVIDE ALL OIL CHANGE RECEIPTS (WHICH, I WASN'T BECAUSE MANY OF TIME MY DAD WHO IS A MACHANIC CHANGED THE OIL). I HAVE SINCE GIVEN THE CAR TO THE BACK TO WFS WITH A BLOWN ENGINE AND THEY HAVE SINCE SOLD THE CAR FOR ONLY $5000 WHEN I OWED $19K+. THIS ENTIRE MESS HAD ME STRESSED OUT MANY MONTHS TRYING TO FIGURE OUT HOW I WAS GOING TO PAY FOR A CAR THAT I DIDN'T HAVE. I HAVE SINCE BEEN FORCED TO FILE FOR CHAPTER7 BANKRUPTCY BECAUSE OF THIS AND HAD THE DEBT DISCHARGED. I THINK THAT CHRYSLER SHOULD TAKE RESPONSIBLITY FOR THIS AND MANY OF THE OTHER COMPLAINTS I'VE SEEN ABOUT THESE CARS AND DO SOMETHING ABOUT IT. I DON'T SEE HOW SO MANY PEOPLE COULD CAMPLAIN ABOUT THE SAME PROBLEM AND THEIR RESPONSE IS WE ALL DIDN'T CHANGE THE OIL. GIVE ME A BREAK!!! THIS HAS RUINED MY CREDIT HISTORY AND I'M SURE MANY OTHERS AND FOR THAT I THINK YOU SHOULD PAY UP. *AK

WHILE DRIVING VEHICLE SUDDENLY STOPPED ACCELERATING AND CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT BEFORE STALLING. VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP REPLACED THE TIMING BELT/OIL PUMP, AND 6 RODS. THE FAILURE RECURRED FOUR TIMES THEREAFTER, IN WHICH THE SHORT BLOCK, 02 SENSORS AND THE DISTRIBUTOR WERE REPLACED. THE FAILURE RECURRED. *AK

I HAVE A 2001 DODGE INTREPID 2.7 JUST RECENTLY MY CAR BROKE DOWN, I TOOK IT TO SEVERAL PLACES(4) TO FIND OUT THE PROBLEM AND WAS TOLD BE 4 DIFFERENT MECHNICS 2 BEEN A DODGE DEALERSHIPS THAT IT WAS THE ENGINE. I WAS ALSO TOLD BY ALL 4 MECHNICS THAT THE DODGE INTREPID HAS A SLUGEING PROBLEM WITH ALL THE 2.7L ENGINE MODELS. I WOULD LIKE TO KNOW WHY THIS WAS NEVER RECALLED OR WHY DODGE DID NOT DO ANYTHING ABOUT IT. I HAVE ALL MY PAPER WORK FOR MAINTENCE DONE ON MY CAR . I FEEL THAT IS NOT DO TO ANY FAULT ON MY OWN HOWEVER I AM STUCK WITH A $4000-6000 REPAIR BILL FOR A PROBLEM DODGE KNEW ABOUT. WHY.

MY CAR NEVER GAVE ME ANY SIGNS OF BURNING OIL, NOR DID I HAVE ANY HEATER ISSUES OR SMELLS. OWEVER, ON 05/21/02 I TOOK MY CAR IN TO SPITZER MOTOR CITY IN CLEVELAND FOR SERVICE BECAUSE I WAS SEEING THE ENGINE LIGHT. THEY DETERMINED THAT THEY NEEDED TO REPLACE MY PCV VALVE AND GAS CAP ($24.02 FOR PARTS AND $149.00 FOR LABOR). LATER, DURING THE MONTH OF NOVEMBER 2002 I BEGAN SEEING MY ENGINE LIGHT AGAIN. I TOOK MY CAR BACK TO THE SAME DEALERSHIP THE CAR WAS REPAIRED AT, AND THE MECHANIC SAID THAT IF THE GAS CAP IS NOT ON TIGHTLY IT CAN ALSO CAUSE THE ENGINE LIGHT TO COME ON, AND TO MAKE SURE IT IS ALWAYS ON TIGHT. AFTER THAT, THE ENGINE LIGHT WOULD COME ON FROM TIME TO TIME, TIL THE DAY THE ENIGNE FAILED ON AUGUST 18, 2003 WHILE MY HUSBAND WAS DRIVING IT. THE CAR WAS TAKEN TO DODGE DEALERSHIP, WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS SHOT DUE TO SLUDGE BUILD-UP. ( LAST OIL CHANGE, MAY 2003 ). ACCORDING TO A REPRESENTATIVE FROM THE DAIMLER CHRYSLER SERVICE CONTRACT HELP DESK, IF AN ESTIMATE FOR REPAIR IS OVER $5,000, AN INSPECTOR MUST BE SENT TO INVESTIGATE BEFORE APPROVING THE COVERAGE OF ANY SERVICE REPAIRS. UNFORTUNATELY, THE REQUEST TO PICK UP THE TAB WAS DENIED, WITH STILL ONE MORE MONTH OF WARRANTY COVERAGE LEFT AND 63,000 PLUS MILES LATER. THE ONLY THING THAT I RECEIVED FROM THIS WAS A REFERENCE NUMBER FROM THE DAIMLERCHRYSLER CUSTOMER ASSISTANCE CENTER ON SEPT 16TH, 2003, AND OVER $12,000 LEFT IN INSTALMENTS. THATS ALL ! *AK