2001 Dodge Intrepid

BOUGHT 2001 INTREPID WITH 53000 MILES ON IT, I CHANGED MY OWN OIL IN IT EVERY 3000 MILES, AT 83000 MILES I HEARD A SLIGHT ROD KNOCK, TOOK IT TO DEALER THEY SAID IT NEEDED A NEW ENGINE, I HAVE AN EXTENDED FORD WARRANTY BUT WAS NOT HONORED BECAUSE THEY SAID IT HAD AN OIL LEAK AND THE OIL AND FILTER RECIEPTS AND THE CREDIT CARD BILLS FROM NAPA WAS NOT SUFFICIENT PROOF THE OIL HAD BEEN CHANGED.THE CAR NEVER LEAKED OIL , THEY ARE USING THAT AS AN EXCUSE AND IT IS THERE WORD AGAINST MINE, MEANWHILE I HAVE A 2001 INTREPID THAT THEY WANT ME TO PAY FOR TEARING IT DOWN, AND I GET MY CAR BACK IN PEICES OR PAY THEM TWICE AS MUCH AND THEY WILL PUT IT BACK THE WAY IT WAS. OR PAY THE 7000 DOLLARS TO PUT AN ENGINE IN IT WHEN THEY SAID THE WHOLE CAR WAS ONLY WORTH 4900

I BOUGHT MY 2001 DODGE INTREPID IN APRIL OF 2001 AND HAD PROBLEMS WITH IT. A YEAR LATER, WHEN THE TRANSMISSION FAILED. FORTUNATELY. IT WAS COVERED UNDER AN EXTENDED WARRANTY, AND MY COSTS WERE MINIMAL. I CHANGED THE OIL AND FILTER EVERY 3000 MILES, BUT NOW MY OIL CHECK LIGHT BEGAN TO COME ON WHEN THE CAR WAS AT IDLE. I WILL BRING MY CARE TO MY MECHANIC ON MONDAY, MAY 2, 2005 TO HAVE HIM INVESTIGATED WHETHER OR NO I HAVE AN OIL SLUDGE PROBLEM. *AK

OUR 2001 DODGE INTREPID WITH A V6 2.7 LTR ENGINE BEGIN TO MAKE EXTREMELY LOUD NOISES, COMING FROM THE ENGINE. WE MANAGED TO DRIVE IT AT LOW SPEED FOR ABOUT 5 MILES, SINCE IT SEEMED TO HAVE NO POWER, TO OUR LOCAL DODGE DEALERSHIP. *JB WE WERE TOLD THE NEXT DAY THE ENGINE WAS BLOWN AND NEEDED REPLACED AT A COST OF APPROXIMATELY $6000 PLUS PA TAXES. WE HAVE NOT YET MADE A DECISION AS TO WHAT TO DO. WE CONTACTED CHRYSLER THROUGH ITS 800 CUSTOMER SERVICE NUMBER. THEY HAVE REFUSED TO HELP IN ANY WAY, CITING LACK OF SERVICE RECORDS BEFORE OUR PURCHASE OF THE CAR AS A USED VEHICLE ON OCTOBER 16, 2004. WE INDICATED THAT LACK OF SERVICE RECORDS DO NOT INDICATE THE CAR WAS NOT SERVICED SINCE NOT ALL OWNERS USE THE DODGE AND CHRYSLER DEALERSHIPS FOR SERVICE. WE CALLED CUSTOMER SERVICE TWICE AND HAD THE SAME RESPONSE TWICE. WE ARE NOW FACED WITH DECIDING WHAT TO DO WITH THE CAR. WE HAD SINCE LEARNED THAT ENGINE FAILURE IS A PROBLEM IN THESE CARS AND THAT CHRYSLER HAS BASICALLY TOLD ITS CUSTOMERS TO GO "POUND SAND". WE ALSO ARE THE ORIGINAL OWNERS OF A 1997 DODGE GRAND CARAVAN AND THOUGHT THAT OUR GOOD EXPERIENCE WITH IT AND SERVICE RECORD WITH THE LOCAL DODGE DEALERSHIP WHERE WE PURCHASED IT MIGHT HELP IN GETTING CHRYSLER TO HELP US. THE INTREPID HAD BEEN TOWED TO THE SAME DEALERSHIP ONLY FIVE DAYS EARLIER ON APRIL 14, 2005. THE NEXT DAY THE DEALER REPLACED THE CAMSHAFT AND CRANKSHAFT SENSORS WITH NO INDICATION TO US THAT THERE WAS ANYTHING ELSE WRONG WITH THE CAR. PRIOR TO THIS, SINCE THE INTREPID'S PURCHASE IN OCTOBER 2004, WE HAD TWO INCIDENTS WHERE THE OIL LIGHT CAME ON AT A STOP SIGN OR RED LIGHT. BOTH TIMES, THIS PROBLEM WAS FIXED BY OUR LOCAL DODGE DEALERSHIP WITH NO INDICATION THAT THERE WAS ANY OTHER OR POSSIBLE FURTHER PROBLEM. WE ONLY PUT 3110 MILES ON THE CAR. WE ARE ANGRY AND FEEL HELPLESS AS WE SEARCH THE INTERNET AND SEE WHERE CHRYSLER IS REFUSING TO ACKNOWLEDGE OR FIX THIS PROBLEM IN ITS VEHICLES.

@ 44,000MILES WNET TO GET OIL CHANGE AND PLACE REFUSE TO DO BECAUSE OF SLUDGE IN ENGINE. TOOK TO ANOTHER SHOP AND HAD ENGINE FLUSHED. @ 56,000 MILES ENGINE BEGAN KNOCKING AND LOST HALF IT'S POWER. HAD TOWED TO DEALERSHIP. THEY CALLED AND SAID ENGINE WAS SEIZED UP AND NEEDS REPLACED. WARRANTY COMPANY REFUSED TO COVER EVEN THOUGH I TURNED IN ALL SERVICE REPORTS FOR OIL CHANGES @ 3000 MILE INTERVALS SINCE I BOUGHT NEW IN 2001.*AK

I BOUGHT THIS CAR NEW AND HAVE TAKEN GOOD CARE OF IT, INCLUDING REGULAR OIL CHANGES. ENGINE SEIZED WHILE TRAVELING AT HIGH SPEED ON HIGHWAY WHILE COMMUTING FROM LOS ANGELES. I WAS LUCKY TO GET OFF THE FREEWAY WITHOUT INCIDENT AND BASICALLY COASTED OFF THE NEAREST EXIT AND INTO A GAS STATION. DEALER?S MECHANICS SAY OIL SLUDGE BUILDUP DUE TO OWNER NEGLIGENCE CAUSED BEARINGS TO BE PUSHED OUT OF PLACE RESULTING IN THROWN ROD. I CAN PRODUCE MOST RECEIPTS FOR OIL CHANGES BUT NOT ALL, SO THIRD-PARTY EXTENDED WARRANTY THAT I PURCHASED WITH THE CAR WILL NOT BE HONORED. I WAS NOT NEGLIGENT IN MAINTAINING THIS CAR AND IT SHOULD NOT BE DEAD AT 63000 MILES. THE DEALER NOW WANTS $1056.00 FOR JUST DIAGNOSING THE PROBLEM, AND THE REPAIRS (ENGINE REPLACEMENT) ARE ESTIMATED AT BETWEEN $6000 - $8000. THE CAR EVEN THOUGH MAINTAINED INSIDE AND OUT VERY WELL WAS ONLY WORTH APPROXIMATELY $8000 - $9000. THE BALANCE ON MY LOAN FOR MY NEW PAPERWEIGHT IS APPROXIMATELY $12000. THE CAR IS NOW SITTING AT THE DEALERSHIP WAITING FOR RESOLUTION. I WILL BE PURSUING LEGAL REMEDY.*AK