NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
152 reportsClear category filter66,000 miles · Sep 21, 2004
Steering
WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, VEHICLE WENT TO THE LEFT. UPON LIFTING THE HOOD CONSUMER NOTICED THAT THE STEERING ROD WAS HANGING DOWN OFF THE GEAR BOX, AND A SHEARED BOLT WAS LAYING IN THE ENGINE COMPARTMENT THAT WAS CUT IN HALF. VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT GEAR BOX WAS IN PIECES AN…
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WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, VEHICLE WENT TO THE LEFT. UPON LIFTING THE HOOD CONSUMER NOTICED THAT THE STEERING ROD WAS HANGING DOWN OFF THE GEAR BOX, AND A SHEARED BOLT WAS LAYING IN THE ENGINE COMPARTMENT THAT WAS CUT IN HALF. VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT GEAR BOX WAS IN PIECES AND NEEDED TO BE REPLACED.*AK *TC
NHTSA ODI #10083629
112,500 miles · Jun 23, 2004
Steering
CAR STARTED SHAKING VIOLENTLY AT AROUND 55-65, TOOK IT TO THE MECHANIC AND TIE RODS HAD TO BE REPLACED. HAS MUCH OTHER DAMAGE (MAYBE PARTLY DUE TO THE BAD TIE RODS OR MAYBE DUE TO THE DEFICIENT DESIGN) THAT I CAN FILE OTHER REPORTS ON IF NEEDED.*AK
NHTSA ODI #10078700
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingSteering
THERMOSTAT BROKE TWICE, CHECK ENGINE LIGHT WONT STAY OFF, AND THE STEERING WHICH IS SUPPOSEDLY A COMMON DEFECT STOPPED RESPONDING AND IS NOT ABLE TO BE FIXED.
NHTSA ODI #10068755
30,000 miles · Dec 9, 2003
Steering
IN APIRL 1996 I PURCHASED A NEW 1996 DODGE INTREPID (VIN 2B3HD56F3TH52925) FROM PHILIPS MOTORS IN PHILIP SD. AFTER APPROXIMATELY 2 YEARS AND 30,000 MILES I BEGAN TO NOTICE A GRINDING NOISE AND CLUNKING IN THE STEERING WHILE DRIVING THE VEHICLE FROM A "COLD SOAK" CONDITION. AFTER APPROXIMATELY 5 MINUTES AND ONCE THE CAR WARMED …
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IN APIRL 1996 I PURCHASED A NEW 1996 DODGE INTREPID (VIN 2B3HD56F3TH52925) FROM PHILIPS MOTORS IN PHILIP SD. AFTER APPROXIMATELY 2 YEARS AND 30,000 MILES I BEGAN TO NOTICE A GRINDING NOISE AND CLUNKING IN THE STEERING WHILE DRIVING THE VEHICLE FROM A "COLD SOAK" CONDITION. AFTER APPROXIMATELY 5 MINUTES AND ONCE THE CAR WARMED UP, THE NOISE WOULD CEASE. OVER THE COURSE OF THE PAST 5 YEARS I HAVE TAKEN THE VEHICLE TO FIVE DIFFERENT REPAIR SHOPS IN AN ATTEMPT TO ISOLATE AND REPAIR THE PROBLEM. ONLY WHEN I MOVED TO GERMANY (CURRENT ASSIGNMENT IN THE USAF) DID A GERMAN MECHANIC DISCOVERED THE PROBLEM; WORN RACK AND PINION STEERING GEAR BUSHING WHICH ARE ALLOWING THE ENTIRE UNIT TO SHIFT LEFT AND RIGHT WHENEVER THE STEERINGWHEEL IS MOVED. OVER THE PAST FIVE YEARS I'VE LIVED WITH THIS PROBLEM, I'VE NOTICED A CONTINUED DEGREDATION IS STEERING CRISPNESS AND INCREASE NOISE AS DESCRIBED ABOVE. ONLY WHEN I RESEARCHED THE PROBLEM ON THE INTERNET DID I FIND 2 SERVICE RECALLS FOR THIS PROBLEM (19-03-97A AND 19-001-01). THE PROBLEM HAS GOTTEN SO BAD, ABOUT 3 WEEKS AGO I NEARLY LOST CONTROL OF THE CAR IN A SHARP TURN ON A COUNTRY ROAD HERE IN GERMANY. I WAS ABLE TO RECOVER FROM THE TURN (WITH THE ASSISTANCE OF THE FRONT TIRE HITTING THE CURB AND BOUNCING ME BACK INTO THE LANE) -- NO ONE WAS HURT AND THE CAR (EXCEPT THE TIRE) WAS UNDAMAGED. I FIND IT AMAZING THAT PUBLISHED SERVICE BULLETINS GO UN-NOTICED AND HIGH RISK COMPONENTS SUCH AS STEERING SYSTEMS GO UN-RECALLED DESPITE POTENTIALLY CATASTROPHIC CONSEQUENCES. MY PARTICULAR PROBLEM IS FURTHER EXASPERATED BY THE HIGH SPEED NATURE OF GERMAN AUTOBAHNS.*AK
NHTSA ODI #10049478
79,800 miles · Oct 28, 2003
Steering
PROBLEMS WITH MY DODGE INTREPID: AT 75000 MILES I HAD TO REPLACE THE RACK AND PINION STEERING, THEN I HAD PROBLEMS WITH THE BOLTS THAT CONNECT THE RACK AND PINION TO THE STEERING BACKING OUT AND IT ACTUALLY FELL OUT AND ONE WHEEL WAS STRAIT AND THE OTHER WAS TURNED. LUCKILLY I WAS AT A STOP SIGN GETTING READY TURN .HAD TO HAVE …
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PROBLEMS WITH MY DODGE INTREPID: AT 75000 MILES I HAD TO REPLACE THE RACK AND PINION STEERING, THEN I HAD PROBLEMS WITH THE BOLTS THAT CONNECT THE RACK AND PINION TO THE STEERING BACKING OUT AND IT ACTUALLY FELL OUT AND ONE WHEEL WAS STRAIT AND THE OTHER WAS TURNED. LUCKILLY I WAS AT A STOP SIGN GETTING READY TURN .HAD TO HAVE TOWED HOME. FOUND OUT THOUSANDS OF PEOPLE ARE HAVING SAME PROBLEM. AT 80000 MILES WHICH HAS BEEN A COUPLE OF WEEKS AGO DRIVING DOWN THE ROAD CAR AUTOMATICALLY SHIFT INTO LOW ONE. DOES THIS A COUPLE OF TIMES. HAD NEW FILTER AND FLUID REPLACED. EVEN WORSE NOW. FIND OUT THAT THOUSANDS OF PEOPLE HAVING SAME PROBLEM. FIND OUT THAT DODGE AND CHRYSLER LH WITH 42LE AUTOMATIC TRANS ARE DEFECTIVE. THEY HAVE USED THESE TRANS FROM 1994 TO PRESENT AND THEY FAIL. I COULD BELIEVE IT. CHRYSLER EVEN HAS ITS OWN SPECIAL TRANNY FLUID TO HELP PREVENT FAILURE PROBLEMS BUT IT DOESNT WORK. I WOULD LIKE CHRYSLER TO BE ACCOUNTABLE FOR SELLING MORELESS JUNK. IF I WERE TO SELL A DEFECTIVE PRODUCT TO CONSUMERS, THEY WOULD COME AFTER ME TO EITHER RECALL IT ,FIX IT ,OR RE-EMBURSE THE CONSUMERS, YET NOTHING IS BEING DONE THAT I KNOW OF TO GET CHRYSLER TO HELP THE CONSUMER FIX THEIR FAILING TRANSMISSION PROBLEMS. I AM NOW GOING TO SPEND $1500.00 TO REPLACE MY TRANNS WITH ANOTHER ONE THAT WILL FAIL IN THE NEAR FUTURE. I CANT AFFORD ANOTHER CAR, AND I WILL NEVER EVER BUY ANOTHER CHRYSLER PRODUCT. CAN YOU TELL ME IF ANYONE IS ADRESSING THIS ISSUE. I GOT A LOT OF INFORMATION FROM: HTTP://WWW.DAIMLERCHRYSLERVEHICLEPROBLEMS.COM/ I WAS INTERESTED IN SEING IF ANY ONE ELSE HAS HAD THESE PROBLEMS AND ACCORDING TO THIS WEB PAGE AND SOME OF MY OWN RESEARCH THEIR ARE THOUSANDS OF US WITH PROBLEMS WITH OUR CHRYSLERS.*AK
NHTSA ODI #10043817
55,000 miles · Jul 21, 2003
Electrical SystemSteeringSuspension
I HAVE A 1996 DODGE INTREPID I BOUGHT IN 1998 I HAVE HAD NUMEROUS STEERING PROBLEMS WITH THIS VEHICLE AND HAVE SPENT MUCH MONEY TO FIX THIS CAR. THE BUSHINGS HAVE BEEN REPLACED,THE BEARINGS HAVE BEEN REPLACED, THE POWER STEERING PUMP HAS BEEN REPLACED, THE STEERING HOSES HAVE BEEN REPLACED,ALL THIS WAS DONE AT UNDER 55,000 MILES…
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I HAVE A 1996 DODGE INTREPID I BOUGHT IN 1998 I HAVE HAD NUMEROUS STEERING PROBLEMS WITH THIS VEHICLE AND HAVE SPENT MUCH MONEY TO FIX THIS CAR. THE BUSHINGS HAVE BEEN REPLACED,THE BEARINGS HAVE BEEN REPLACED, THE POWER STEERING PUMP HAS BEEN REPLACED, THE STEERING HOSES HAVE BEEN REPLACED,ALL THIS WAS DONE AT UNDER 55,000 MILES AND LUCKILY GEFORE MY FIANCE AND MY CHILDREN WERE SERIOUSLY HURT IN AN ACIDENT DUE TO STEERING LOSE OR CONTROL. THESE PROBLEMS TOTALED AROUND 2,500.TO FIX. NOW WE ARE HAVING THE SAME PROBLEMS AGAIN WITH THE CAR HAVING 90,000 MILES NOW THE POWER STEERING PUMP IS OUT AGAIN AND THE RACK AND PINION IS OUT AND IT IS IMPOSSIBLE TO STEER. WE ARE A LOW INCOME FAMILY SO TRADE THE CAR IN IS OUT OF THE QUESTION AND GETTING IT FIXED RIGHT AWAY IS SOMETIMES NOT POSSIBLE. JUST BY PURE LUCK I WAS LOOKING FOR PRICES OF RACK AND PINIONS AND I JUST STUMMBLED ACROSS THIS WEB SITE AND I AM GLAD I DID.*AK
NHTSA ODI #10028747
113,000 miles · Jul 18, 2003
Steering
WHILE TRAVELING 10 MPH AND WITHOUT ANY INDICATION TWO HALF INCH BOLTS HAD BROKE. DEALER HAS BEEN CONTACTED. *AK THE CONSUMER CROSSED OVER THE RAIL ROAD TRACKS WHEN THE STEERING WHEEL TURNED COMPLETELY AROUND WITHOUT CHANGING THE DIRECTION OF THE WHEELS. THE BOLTS WHICH HELD THE RODS TO THE RACK AND PINION GEAR BOX HAD BROK…
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WHILE TRAVELING 10 MPH AND WITHOUT ANY INDICATION TWO HALF INCH BOLTS HAD BROKE. DEALER HAS BEEN CONTACTED. *AK THE CONSUMER CROSSED OVER THE RAIL ROAD TRACKS WHEN THE STEERING WHEEL TURNED COMPLETELY AROUND WITHOUT CHANGING THE DIRECTION OF THE WHEELS. THE BOLTS WHICH HELD THE RODS TO THE RACK AND PINION GEAR BOX HAD BROKEN INTO TWO PARTS. *SCC *SCC *JB
NHTSA ODI #10024148
70,000 miles · Jul 6, 2003
Steering
DEFECTIVE STEERING GEARBOX BUSHINGS. BUSHINGS WENT DEFECTIVE AFTER 70,000 MILES, MOST OF WHICH WERE HIGHWAY MILES. HAVE NOTICED KNOCK WHEN FIRST STARTING TO TURN WHEEL PROGRESSIVELY GETTING WORSE. HAVE CALLED MANUFACTURER WHO STATED THAT IT IS NOT A DEFECT IN WORKMANSHIP. IT IS A DEFECT IN WORKMANSHIP.*AK
NHTSA ODI #10025492
68,000 miles · May 5, 2003
Steering
TWO WEEKS AFTER BUYING MY 1996 DODGE INTREPID ES I FELT A STRANGE JOLT FROM MY FRONT PASSENGER SIDE WHEEL WHEN TURNING CORNERS. THIS JOLT WAS ACCOMPANIED BY A POPPING NOISE. UPON INVESTIGATION BY A PROFESSIONAL, I WAS TOLD THAT MY TIE ROD WAS ABOUT TO COME LOOSE FROM THE WHEEL AND THAT I WAS LUCKY I NOTICED THE PROBLEM IN TIME…
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TWO WEEKS AFTER BUYING MY 1996 DODGE INTREPID ES I FELT A STRANGE JOLT FROM MY FRONT PASSENGER SIDE WHEEL WHEN TURNING CORNERS. THIS JOLT WAS ACCOMPANIED BY A POPPING NOISE. UPON INVESTIGATION BY A PROFESSIONAL, I WAS TOLD THAT MY TIE ROD WAS ABOUT TO COME LOOSE FROM THE WHEEL AND THAT I WAS LUCKY I NOTICED THE PROBLEM IN TIME. HAD THE TIE ROD ACTUALLY COME LOOSE I WOULD HAVE LOST CONTROL OF THAT WHEEL, LEAVING ME CONTROL OF JUST THE DRIVERS SIDE WHEEL. *JB
NHTSA ODI #10017019
Mileage unknown · May 2, 2003
Steering
WHILE DRIVING THE RACK AND PINION BOLTS BECAME LOOSE AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE STEERING. *NLM
NHTSA ODI #10018040
NHTSA investigations
5DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
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